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All 1 Longtown hotels

Graham Arms Hotel

2.0 of 5 Hotel   |   English Street | Longtown, Longtown, Carlisle CA6 5SE, England
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Graham Arms Hotel
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Ranked #1 of 1 Hotels in Longtown
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Tracy_Yarnell_Petts Horsham, United Kingdom
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106 reviews from our community

Traveler rating
    48
    38
    12
    2
    6
See reviews for
22
37
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (28)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (34)
  • Dec-Feb only
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Horsham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here overnight en route to the Highlands - we'd chosen the Graham Arms as we had our small terrier with us and the hotel was advertised as pet friendly. We're so glad we found this - without exception the staff are extremely friendly and welcoming, probably the best we've ever met. Our room (no 16, at the front... More 

Was this review helpful? Yes
Clevedon, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

After awful service, and quality at a nearby Travelodge (see previous review!) we found the Graham Arms on Booking.com and immediately booked, and set off. On route, we called ahead to ensure that our dog, Pickles, would be welcome. I spoke to Kirsty on the phone, who immediately managed to make us feel like we would be welcome at the... More 

Was this review helpful? Yes
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you so much for the excellent review,our staff pride themselves on the service that they provide to our guests, they all remember you and Pickles. We look forward to seeing yourselves and Pickles in the future if you should happen to be in our area. Regards Paul More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

Visited the restaurant. Very pleasant food and service. Beef & ale pie was a particular favourite, as was the sticky toffee pudding. Very good value for money too. Would happily spend another evening at the hotel restaurant with my family. Thank you. Andy & Iona

Was this review helpful? Yes
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you so much for the kind words, all the staff are very pleased you enjoyed your meal with us,i hope you eat with us again in the future. Paul More 

Jersey, United Kingdom
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 29, 2014

Have spent the week at the graham arms and it was fantastic! Top quality food rivalled only by the quality of the service! The haggis and black pudding combo was a particular favourite! Had a family party and nothing was too much trouble for them!

Was this review helpful? Yes 4
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you Richard for your review, you will be pleased to know the chef has made another monster steak and ale pie to replace the one you consumed over your stay, we all look foreword to seeing you again and having a beer or three. Yours Paul More 

Chester, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 12, 2014

I booked this hotel for a family group of 23 attending a wedding nearby. Throughout the booking process the staff could not have been more helpful. The manager Stewart leads a great team who are a credit to him. We were made to feel welcome and valued the moment we stepped through the door by all the staff. The hotel... More 

Was this review helpful? Yes 7
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

On behalf of all the staff i would like to thank you for your kind review,we look foreword to your next visit. i will pass on your remarks to Stewart and all the staff, as you say its not The Ritz but that makes us all try harder to please our guests. Yours Paul More 

Derbyshire, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 31, 2014

After being relayed home after a vehicle breakdown the AA asked if we would like an overnight stay here. We took up the offer along with our dog. We arrived around midnight and the owner was waiting for us. There is a large bar downstairs with Sky TV but of course this was empty at this time. Shown to a... More 

Was this review helpful? Yes 6
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you for taking the time to review our hotel, it gives our staff a boost when we get such good reviews. We look foreword to seeing you again. Yours Paul More 

Glasgow, United Kingdom
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 13, 2014

Very nice stay lovely family run hotel so kind and helpful. All the staff are a credit to the hotel. Couldn't have done more ......thank you. Great room and would love to stay in your historic atmospheric hotel on a cold autumn night.......spooky! Thank you again. Spent second night in room as was tired but couldn't have been more comfortable... More 

Was this review helpful? Yes 9
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you for your kind review of our hotel, we are happy that you enjoyed your stay, i shall pass on your comments to all of our staff. Yours Paul More 

Llandrindod Wells, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 17, 2014

Firstly the staff are excellent without exception, a hotel where your custom is valued and you are made to feel welcome. The hotel is superbly placed for easy access to all the main routes. The accommodation is very comfortable. The restaurant offers very good quality food at very fair prices and is freshly prepared using good quality produce and ingredients,... More 

Was this review helpful? Yes 11
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you so much for taking the time to review our hotel,from myself and our staff could i say a big thank you for your review, its so nice for the hotel staff to get such praise,it shows them that their hard work is appreciated and valued, we look foreword to seeing you on your next visit. Yours Paul More 

Beckingham, United Kingdom
Top Contributor
58 reviews 58 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 29, 2014

Stayed here as I had some business in Scotland and this was convenient. It was clean, comfy and the staff couldn't have been friendlier. Bar meals were reasonably priced and a nice bottle of Shiraz for less than £14 pounds. Only downside was 2 well oiled people in the bar getting a bit shirty with each other so the language... More 

Was this review helpful? Yes 12
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you so much for your very kind review of our hotel, we as an independent hotel have to thy our very best to make our guests stay as comfortable and as good value as possible. We would also like to apologise for the bad language in the bar, we have zero tolerance to the use of bad language, i... More 

Newark-on-Trent, United Kingdom
Top Contributor
72 reviews 72 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here for a base to use to travel to Scotland. When we arrived we were unsure of where to park as it is only possible to fit 2 cars in before you block in others. The girls on reception didn’t seem too sure what we should do but said it was ok to block that car in as... More 

Was this review helpful? Yes 12
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you for your kind review of our hotel, we are sorry you had a few small problems, but we are also more than happy you have told us, we will be sorting these out as soon as possible, we hope you will be kind enough to stay with us again if you are in our area. Yours Paul More 

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Additional Information about Graham Arms Hotel

Address: English Street | Longtown, Longtown, Carlisle CA6 5SE, England
Location: United Kingdom > England > Cumbria > Carlisle > Longtown
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Graham Arms Hotel 2*
Number of rooms: 16
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Also Known As:
Hotel Graham Arms

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