We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Longtown hotels

Graham Arms Hotel

2.0 of 5 Hotel   |   English Street | Longtown, Longtown, Carlisle CA6 5SE, England
Hotel amenities
Save Saved
You added Graham Arms Hotel to your Saves list
Graham Arms Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
84%
Ranked #1 of 1 hotels in Longtown
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
10Gary Chester, United Kingdom
  • Overview
  • Reviews (103)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (19)
  • Location
  • More
Write a Review

103 people have reviewed this hotel

Traveler rating
    45
    37
    13
    2
    6
See reviews for
23
35
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Chester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel for a family group of 23 attending a wedding nearby. Throughout the booking process the staff could not have been more helpful. The manager Stewart leads a great team who are a credit to him. We were made to feel welcome and valued the moment we stepped through the door by all the staff. The hotel... More

Was this review helpful? Yes 3
Beijing
Top Contributor
118 reviews 118 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here for a meal, service incredibly slow, even with advance phoning, waitress had to keep referring to the menu to get orders correct, coming back from the kitchen a few times to check as well. Understand options are limited but I am sure there is better nearby. Also I am very dubious at some of the reviews on here. When... More

Was this review helpful? Yes 1
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

I am sorry you where not satisfied with the service, i have looked into the problem, it seems we where training a new member of staff at this time, we do encourage staff to check on diners to make sure their food is ok. I note that you have not commented on the food itself so we can assume it... More

Derbyshire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

After being relayed home after a vehicle breakdown the AA asked if we would like an overnight stay here. We took up the offer along with our dog. We arrived around midnight and the owner was waiting for us. There is a large bar downstairs with Sky TV but of course this was empty at this time. Shown to a... More

Was this review helpful? Yes 2
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you for taking the time to review our hotel, it gives our staff a boost when we get such good reviews. We look foreword to seeing you again. Yours Paul More

Glasgow, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 13, 2014

Very nice stay lovely family run hotel so kind and helpful. All the staff are a credit to the hotel. Couldn't have done more ......thank you. Great room and would love to stay in your historic atmospheric hotel on a cold autumn night.......spooky! Thank you again. Spent second night in room as was tired but couldn't have been more comfortable... More

Was this review helpful? Yes 5
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you for your kind review of our hotel, we are happy that you enjoyed your stay, i shall pass on your comments to all of our staff. Yours Paul More

Llandrindod Wells, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 17, 2014

Firstly the staff are excellent without exception, a hotel where your custom is valued and you are made to feel welcome. The hotel is superbly placed for easy access to all the main routes. The accommodation is very comfortable. The restaurant offers very good quality food at very fair prices and is freshly prepared using good quality produce and ingredients,... More

Was this review helpful? Yes 7
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you so much for taking the time to review our hotel,from myself and our staff could i say a big thank you for your review, its so nice for the hotel staff to get such praise,it shows them that their hard work is appreciated and valued, we look foreword to seeing you on your next visit. Yours Paul More

Beckingham, United Kingdom
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 29, 2014

Stayed here as I had some business in Scotland and this was convenient. It was clean, comfy and the staff couldn't have been friendlier. Bar meals were reasonably priced and a nice bottle of Shiraz for less than £14 pounds. Only downside was 2 well oiled people in the bar getting a bit shirty with each other so the language... More

Was this review helpful? Yes 8
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you so much for your very kind review of our hotel, we as an independent hotel have to thy our very best to make our guests stay as comfortable and as good value as possible. We would also like to apologise for the bad language in the bar, we have zero tolerance to the use of bad language, i... More

Newark, United Kingdom
Top Contributor
66 reviews 66 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here for a base to use to travel to Scotland. When we arrived we were unsure of where to park as it is only possible to fit 2 cars in before you block in others. The girls on reception didn’t seem too sure what we should do but said it was ok to block that car in as... More

Was this review helpful? Yes 8
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you for your kind review of our hotel, we are sorry you had a few small problems, but we are also more than happy you have told us, we will be sorting these out as soon as possible, we hope you will be kind enough to stay with us again if you are in our area. Yours Paul More

Walsall
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 25, 2014

Great food, excellent staff, reasonable prices. Highly recommend! Really good ambiance, our waitress was lovely and friendly, the house wine was extremely slurpable! The pasta was to die for, the music playing also added to the experience.

Was this review helpful? Yes 8
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

I as one of the owners thank you very much for your wonderful review of our hotel. We are very lucky to have very good staff who are always happy to go the extra mile to make our guests stay as as good as possible. All the staff and management sent their best wishes and hope you will stay with... More

Dudley, United Kingdom
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 5, 2014

We found this hotel when searching for a pet friendly hotel to stay at for our wedding at Gretna Green on may day. The hotel is located a two minute walk from the river and there is a picturesque dog walking route across the road. We were given a large clean spacious room overlooking the town which we were very... More

Was this review helpful? Yes 11
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you so much for the lovely review, sorry it took so long to get back to you but we have been on holiday. I really enjoyed our day together showing you the lovely friendly area we are fortunate to live in. The hotel staff are very happy with your review and send their best wishes for your future. We... More

Leicester
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 29, 2014 via mobile

We stayed here for my sister's wedding and the staff could not have been more helpful. The family room we stayed in was large and comfortable for myself, my husband and our four year old son. The breakfast was lovely. It is a little noisy at night with entertainment downstairs, though if you intend to enjoy the entertainment this won't... More

Was this review helpful? Yes 9
hotelownerLongtown, Owner at Graham Arms Hotel, responded to this review

Thank you very much for your review of the Graham Arms Hotel. We are all very pleased to receive such complements and hope to welcome you back if you choose to stay with us again. Many thanks, Paul. More

Owners: What's your side of the story?
If you own or manage Graham Arms Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Graham Arms Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Graham Arms Hotel

Address: English Street | Longtown, Longtown, Carlisle CA6 5SE, England
Location: United Kingdom > England > Cumbria > Carlisle > Longtown
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Graham Arms Hotel 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and BookingOdigeoWL so you can book your Graham Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Graham Arms

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (5)
Viewed
Dining (4)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant
Hotel Class
Number of rooms
16

Questions & Answers

Questions? Get answers from Graham Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer