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All 1 Stokesley hotels

Chapters Hotel and Restaurant

27 High Street | Stokesley, Stokesley TS9 5AD, England
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Chapters Hotel and Restaurant
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85%
Ranked #1 of 1 hotels in Stokesley
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
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157 people have reviewed this hotel

Traveler rating
    90
    45
    13
    7
    2
See reviews for
15
64
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Liverpool
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Ex stay on Gourmet Deal. Amazing value with all the extras! Food heavenly. Great chef. Hotel is staffed predominately by young people and they were polite and professional in their different roles. They are a credit to the Hotel Management.

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London, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been staying at Chapters on and off for the last five or six years when visiting family and friends in the area as it is so convenient for us. We have stayed at other hotels in the area but always seem to come back to Chapters when there is availability. We try and book an executive room as... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Lorp861 Thank you for taking the time to write this review. I am pleased to hear that you have enjoyed your time here.. I have taken on board your comments about the shower in Room 2 and will look into that... We look forward to seeing you again in the near future..... Best Wishes Steven More

Newcastle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have enjoyed the two night break in 8 months. The service albeit from mainly young staff could not be faulted they were friendly and couldn't do enough for you. The food on both evenings was excellent, good portions, nicely presented and tasty. Val Boyers was superb and her singing in the Bistro was intimate... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Pontelandords Thank you for taking the time to write this lovely review. Chapters Building is a 250 year old listed building and we have always tried to be sympathetic to it's character. Val is such a popular lady here at Chapters, and as well as her playing twice a month, she does actually perform at the majority of the... More

Yorkshire Dales National Park, United Kingdom
Top Contributor
58 reviews 58 reviews
40 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked the Restaurant for the Val Boyers night, sadly the restaurant was closed and everyone was crammed in the bistro, did not know until we arrived that Restaurant was not open. Bistro is okay, but small tables and little atmosphere. Due to the layout of the Bistro we could not hear Val and the noise from the bar spoilt the... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Dannyairedale We do thank you for taking the time to write to us regarding your recent visit here at Chapters. We are saddened to hear that you did not enjoy your time with us. Val always plays in the bistro part of our hotel on her Friday evening. Victor, the General Manager has taken your comments on board Victor... More

Bath, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Was looking forward to staying in this lovely hotel & village rather than staying in a chain hotel. Room was very nice & I my booking requests had been noted. The bed was comfortable if a little short for me and the bathroom was well appointed. What disappointed was the heat in the room. While the radiator could be turned... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Biff61 I do thank you for taking the time to comment on your recent review of Chapters Hotel. I was disappointed to hear that you have not enjoyed your time here with us. I have noted your comments regarding the sash window and we are currently rectifying this. The windows normally stay open when pushed up to a certain... More

Middlesbrough, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 15, 2014

It's been a while since we've been here but it's still very good. I booked it as a surprise anniversary meal for my good lady. We were slightly late but welcomed with enthusiasm by the staff. Really good starter, I had the black pudding and the belly pork as a main. My wife had the cheese soufflé and chicken. The... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Wilbo63 Thank you for taking the time to write this review. It is great to hear that our guests do return and that nothing changes with the level of service offered here at Chapters. Victor does take pride on ensuring all our guests are treated with a very professional manner at all times. I have passed your comments onto... More

Brit in Cheshire
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 10, 2014

Just spent a very enjoyable night in Chapters. Building is a bit of a warren of stairs but given its age, and charm, this was expected. Room was very clean, the shower was great and the bed was very comfortable. Service was very friendly and helpful. The breakfast was simply fabulous. Freshly cooked and excellent. I would recommend on that... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Hello Beetlesquasher, Thank you for taking the time to review Chapters Hotel. We are over the moon to hear that you have enjoyed your time here with us. Comments such as yours really do make us realise that we must be doing things right. The car parking is always a frustration for our guests and also our staff especially Fridays... More

Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 10, 2014

I picked this Hotel on the strength of it's reviews, but although the food was splendid; superb haddock risotto and excellent veg, the staff were decidedly lacklustre in terms of service. The room was clean but shabby with the two flights of stairs depressing and in need of redecorating

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Br1dgewater We thank you for taking the time to write your review. We are disappointed to hear that you did not enjoy your stay here at Chapters Hotel. We have tried to contact you personally to solve any issues you may have had. We do continuously update the hotel, but as you can imagine with a 250 year old... More

yorkshire
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 9, 2014 via mobile

Just returned today from a night at Chapters having booked the Gourmet stay. We stayed in room 1 our friends in room 2. Both rooms were spotlessly clean and comfortable with a view looking out onto the pretty market square. From arriving at reception and being greeted by the ever so helpful General Manager this set the tone for our... More

Was this review helpful? Yes 2
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Annie52england Thank you for taking the time to complete this lovely review of Chapters Hotel & Restaurant We are pleased to hear that you have enjoyed our Gourmet Night Special - it is an extremely popular promotion and we do love to hear that our guests have enjoyed their time with us. I have passed your comments onto the... More

stockton
Top Contributor
101 reviews 101 reviews
38 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed March 5, 2014

Visited Chapters for a belated birthday lunch with friends, excellent service. The two course specials were excellent value with a good choice set in a nice dinning room. Would recommend this lovely Yorkshire eatery.

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Hello StocktonSween Thank you for your lovely review of our lunches here at Chapters Hotel & Restaurant. Our 2 course lunches are proving to be extremely popular and with reviews such as yours they will grow stronger. We are pleased to hear that you enjoyed your time here and we do look forward to seeing you again in the future.... More

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Additional Information about Chapters Hotel and Restaurant

Address: 27 High Street | Stokesley, Stokesley TS9 5AD, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Stokesley
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 hotels in Stokesley
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Chapters is a wonderful listed hotel full of character, dating back some 300 years. It is situated in the Market place in Stokesley, at the foot of the beautiful North Yorkshire Moors National Park. It is a favoured destination for many business travellers because of the hotel's convenient location for the Tees Valley business community, and also perfectly situated for those who wish to spend a relaxing weekend among our beautiful attractions. ... more   less 
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