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Chapters Hotel and Restaurant

Certificate of Excellence
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27 High Street | Stokesley, Stokesley TS9 5AD, England
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Gourmet Night Special
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Chapters Hotel and Restaurant
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Chapters Hotel and Restaurant
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207 reviews from our community

Traveler rating
    125
    59
    13
    7
    3
See reviews for
20
90
4
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (54)
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    (60)
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    (41)
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    (52)
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Hadleigh, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Very Disappointing hotel. Having travelled for 5 hours to reach the hotel, we checked in and were given our room keys, we opened the doors to find that the rooms had not been cleaned. Both our room and our friends room were not made up and the bathrooms were filthy. When we went to reception she was surprised they were... More 

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear SMH84 We are sorry to hear that you have not enjoyed your time here at Chapters... We would like to feedback to you regarding all your comments - We have spoken to the team on the day.... 1. Rooms not ready - as it was a Bank Holiday weekend, we were full the evening before in the hotel and... More 

Harrogate, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first visit to Chapters Hotel and restaurant and we were booked in for the gourmet evening.It was fabulous, everything was perfect,the food was exceptional and they gave my husband a surprise birthday plate.We will certainly be coming back and I am also planning to buy a gourmet or wine tasting evening for my daughter as it was... More 

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Hello Tracyk123 Thank you for your lovely review We are over the moon to hear that you have enjoyed your time with us and also that you are going to recommend us to others..... Our Gourmet Packages are very popular but it is always great when someone leaves us such lovely feedback We do look forward to seeing you again... More 

Edinburgh, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first visit here for several years as under previous owners it had become inordinately expensive and represented poor value for money. We decided to give it another go today and were very glad we did - the food selection was wide, the food itself extremely tasty with good portion sizes and seasoning and very reasonable. The restaurant... More 

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Paul C Wow - thank you for this great review- It is great to hear when previous customers come and try Chapters again... Our menus are prepared freshly by Victoria, our head chef and her team, and she takes great pride in reading reviews such as yours. I have passed your comments onto the whole team and we hope... More 

North York Moors National Park, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a fantastic meal, fantastic food, great service, couldn't fault it actually ended up going back the next week with different friends for a birthday, again a fantastic meal. Lovely friendly place to go.

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear BUFBOS234 Thank you for your lovely comments - we are over the moon to hear that you returned so quickly I have passed your comments onto the whole team and look forward to seeing you again at the hotel in the near future... Regards Steven More 

Redcar, United Kingdom
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 20, 2015

We popped in for lunch without booking and were found a table with no fuss. The staff were very professional and polite. We were spoilt for choice with the sandwiches and were pleasantly surprised when they arrived. The beef was actually small steaks in a pannini with lovely chips and my chicken and chorizo with olives was delicious. My wife... More 

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Hello ClevelandWomble Thank you for taking the time to write this review about your recent visit to Chapters for lunch. Our lunches are becoming increasingly popular and I have passed your comments onto the whole team and we do look forward to seeing you again in the near future. Regards Steven More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

Lovely hotel started off great as my room wasn't ready there offerd me some coffee great. This morning when they gave me the bill they didn't ask how my stay was and if every thing was ok for me. Here's the bill and off you go sort of thing for the price I would think that it wouldn't take to... More 

Was this review helpful? Yes 1
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Ollie4310 We are sorry to hear that you weren't happy when checking out from the hotel for which we do apologise and will speak to the member of staff who checked you out. We do hope you had a lovely time with us though and hope that it doesn't deter you from coming back to Chapters again... Regards Steven More 

Teesside
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 3, 2015

Late afternoon meal was served up and was very good. The 2 course meal was £10.50 each and there was a good choice. Once again very nice venue and a good chef. Only mistake we did make was to order a beer shandy which worked out expensive as the lemonade was brought accross with a bottle of beer. Alas the... More 

Was this review helpful? Yes 1
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 23, 2015

This was this foursome's third visit for a gourmet night. We were not disappointed! First floor rooms comfortable and clean with large well equipped bathrooms. We enjoyed a bottle of sparkling wine on arrival and later went for dinner. Food and service fantastic throughout the stay. The staff are always friendly and very proffessional and I must single out Joe(I... More 

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear nadders1 Thank you for taking the time to write this lovely review of Chapters Hotel & Restaurant. We are over the moon that you have enjoyed your time here again with us. We do love to see our guests return and enjoy themselves each time. I have passed your comments onto the whole team and especially to Jonathan -... More 

Saltburn-by-the-Sea, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 23, 2015

We stayed at chapters for a Valentine's treat. What a fab place. The rooms were lovely and the food outstanding, with the bonus of a live singer in the bistro made the atmosphere perfect. Very helpful staff. Highly recommend the belly pork and sticky toffee pudding. Great value for money

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear angelal0u Thank you for this lovely review..... I have let Val Boyers know about your lovely reference to her singing, she is a popular attraction for us and she plays once a month with us. I have also passed your comments onto the whole team especially the kitchen regarding the Belly Pork and Sticky Toffee Pudding - two of... More 

2 reviews
5 of 5 stars Reviewed February 22, 2015

Once again we returned for a gourmet night stay. The hotel is spotlessly clean and the service is fabulous. Nothing is too much trouble and there is a lovely ambience. The food is amazing and no matter what you order you won't be disappointed. Can't wait until we return again.

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Kaz_g1983 I would like to thank you for taking the time to write this review on your recent stay here at Chapters Hotel. We are over the moon to hear that you have enjoyed yourselves again and I have passed your comments onto the whole team. Best Wishes Steven More 

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