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Chapters Hotel and Restaurant

Certificate of Excellence
Hotel website
27 High Street | Stokesley, Stokesley TS9 5AD, England
Special Offer
Gourmet Night Special
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1 room 1 guest
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Chapters Hotel and Restaurant
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227 Reviews from our TripAdvisor Community

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Traveler rating
    135
    66
    14
    8
    4
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25
100
4
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (60)
  • Jun-Aug only
    (74)
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    (41)
  • Dec-Feb only
    (52)
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Warrington, United Kingdom
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on a Saturday night. The building is obviously very old, walls and floor wonky and creaking but plenty of charm. Room and bathroom ok size and clean. Perfectly serviceable as a B&B. Breakfast was lovely, ordered the salmon and scrambled eggs and got an excellent portion. Very nice, would stay again.

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Edinburgh
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean and tidy but beautifully decorated and furnished with attention to detail. Staff were very helpful and attentive, breakfast was lovely, room spacious and it was a real bargain for the price we paid.Highly recommended!

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London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently dined here for a family get together. The customer service from the staff from start to finish was professional and they were all happy and attentive, evidently enjoying what they do. We opted for the 3 course early bird menu £17.95, and the choices were very good and the food excellent. We shall be visiting again to celebrate... More 

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Hexham, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked rooms for Friday (4 rooms) and Saturday (7 rooms) nights as we had a family wedding nearby. On Friday night, Chapters had a wedding party in, so their restaurant was closed - they did go out of their way, though to provide appropriate food for small children in the rooms and did tell us in advance. Rooms were... More 

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Hucknall, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

A very expensive 1 night stay in an old tired room and charged an additional £15 just to have a put me up bed for our daughter. No other hotel has ever charged us for that. The staff seemed very uninterested and there was rarely anyone on reception. No lift to rooms, rooms in dire need of modernisation, and all... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel to the North from London quite regularly and always stay at Chapters. We love this hotel/restaurant. The rooms are charming, Room 1 is a favourite! The restaurant serves delicious, locally sourced food which is beautifully presented and the staff are always extremely helpful and welcoming. If you are ever in the North East and are looking for an... More 

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Sladgal Thank you for taking the time to write this lovely review. We always enjoy reading such nice comments from our regular guests, who often become friends of Chapters Hotel. I have passed your comments onto the whole team. We look forward to seeing you again at Chapters in the near future.. Regards Steven More 

Harrogate, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I left Stokesley 20 years ago and Chapters had always been a favourite venue for us then - particularly for a date night. Passing through yesterday on the way to Staithes we decided to have lunch here for old times sake and what a treat! The restaurant has changed beyond recognition - light, airy and modern without being clinical. The... More 

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Carolt743 Thank you for taking the time to write this review of your recent visit to Chapters. Yes it has been a while since you were here and it is great to hear the positive comments you have made on the alterations we have made since I bought the hotel 10 years ago. I have passed your comments onto... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed in room 3 for two nights in August when I traveled to Stokesly for a wedding. First impressions are generally pretty good, a lovely old building with a bar, restaurant and rooms. However, the rooms themselves are very tired and basic with cheap pine furniture. The bathrooms are also basic - reminded me of the bathrooms at my school.... More 

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Hello James T's We always try to take people reviews positively and appreciate the feedback from our guests. On this occasion I do feel you have been very harsh and unfair with your comments both about the Hotel and the General Manager, Victor Vassallo. I would like to respond to each of your comments separately; REGARDING THE POWER CUT IN... More 

UK
Level Contributor
210 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on the gourmet package which meant that we had dinner, bed and breakfast, but also petit fours and chilled prosecco on arrival. The room was comfortable and a good size, the toiletries in the bathroom were Molton Brown. The shower wasn't very powerful and the tub was dangerously slippy, the only reason for the four stars rather... More 

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Louise 090 Thank you for taking the time to write this review. We are pleased to hear that you have enjoyed your time here on our popular Gourmet Package. I have passed your comments onto the whole team and will also look into the comment about the bath tub being slippy. We look forward to hearing from you again... More 

York, United Kingdom
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Had dinner with a friend on a Thursday evening. There was a lovely ambience in the restaurant. The staff were very friendly and the food was excellent beautifully presented. It didn't feel rushed and the atmosphere was very relaxed. The sticky toffee pudding was to die for !! Only. downside for me the coffee was very very strong and bitter.... More 

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Rose C Thank you for taking the time to write this lovely review of your visit to Chapters Hotel... We are pleased to hear that you enjoyed your time with us and I have passed your comments onto the whole team especially about the coffee taste. We look forward to seeing you again Best Wishes Steven More 

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