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Chapters Hotel and Restaurant

27 High Street | Stokesley, Stokesley TS9 5AD, England
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Certificate of Excellence 2014
Chapters Hotel and Restaurant
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Chapters Hotel and Restaurant
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190 reviews from our community

Traveler rating
    116
    52
    13
    7
    2
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19
82
3
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (190)
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    (47)
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    (39)
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Stockton-on-Tees, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This is our 8th visit, birthday treat for my hubby and our friend's husband, they both have a birthday on the same day! Excellent night, as usual, never disappointed, food and staff were top class. Thank you so much for another great weekend!

Was this review helpful? Yes 1
Ormesby, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited chapters numerous times in the past few months and we have never been disappointed! We recently took a family member here who lives down South and enjoys the finer tastes in life and he said it was the best Sunday lunch he's ever had! Last week we visited for my younger brothers birthday and the service was superb and... More

Was this review helpful? Yes
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Laura O Thank you so much for your lovely review - I have passed your comments onto the whole team. Victor and Victoria always try to ensure that all our guests enjoy their time here at Chapters and all the staff are trained in this way too. We are pleased to hear that you have enjoyed your recent visit... More

Northampton, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was visiting family who live in the area, was lovely coming back here (went to Stokesley school and grew up in Kildale) The hotel is in a perfect position, has character, is cosy and welcoming. The staff are friendly and very efficient, perfect. We were a bit disappointed with the size of the room but the bathroom was lovely, big... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Sue48 Thank you for taking the time to write this review We have taken your comments on board and are currently changing the layout of the room with regards to the mirror on the table and have sorted the issue about the second lamp not being lit. We do appreciate that our guests are able to let us know... More

Sedbergh, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We chose Chapters to stay for a Saturday night to break our journey between Cumbria and the Yorkshire coast. We booked the Gourmet night, which although not appearing particularly cheap, proved to be excellent value. We were able to park for free in the market place, immediately in front of the hotel. Whilst it was quite a long way to... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Good Morning Colin C Thank you for taking the time to write this lovely review We do take pride in reading comments from our guests. I have passed your comments onto the whole team and we look forward to seeing you again in the near future. Best Wishes Steven (Owner) More

Sheffield, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

As a regular visitor to the area . I have stopped in most if not all the available hotels in the area. I can honestly say , this is the best by a country mile. This is based on several factors . The staff are helpful ,friendly and good at what they do. The food is of a high quality... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Good Morning Rob W Thank you for taking the time to write this review... It is great when our business guests at Chapters write reviews, as we feel that all our customers are enjoying their time at Chapters I have passed your comments onto our whole team and thank you once again for your kind words Regards Steven More

middlesbrough
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 28, 2014

Stayed Saturday 27/09/2014 for our Wedding Anniversary (39 yrs) as we did last year . From the minute we walked into the hotel we were looked after , Our Room 9 was large enough , very clean with a bottle of champane on ice waiting for us . The Dinner was out of this world as it is every time... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Good Morning Redstaraz Thank you once again for the fantastic review! We really do enjoy having you here at Chapters and I am pleased to hear that you enjoyed your Champagne in your room, just a little something extra special from us for your Wedding Anniversary. I have passed your comments onto the whole team and we look forward to... More

Middlesbrough, United Kingdom
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 20, 2014

My husband treat us to a last minute night away at Chapters. He booked the Gourmet Night Special which was fantastic value for money. Customer Service on arrival and throughout our stay was excellent. The hotel itself was very pleasant and right on the high street in the pretty market town. As we booked just a couple of days before... More

Was this review helpful? Yes 1
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Paula083 Thank you for this lovely review Our room 11 is a small double room and we are pleased for you to describe it as Cosy We are pleased to see that you have enjoyed your Gourmet Night Special with us - it is a popular all year promotion, and we always love to hear the feedback from guests........ More

Chester, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2014

We stayed one night on a Saturday and although there was a full blown wedding on we were made to feel very welcome. The room was clean and comfortable and the breakfast next morning was excellent. It's the only hotel in the village but they take nothing for granted and have the highest standards of service. Its also great value... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear JH007 Thank you for taking the time to write this lovely review We are always conscious when we have a function and have other guests staying in the hotel so I am pleased to hear that you have enjoyed your time with us I have let the chef know you enjoyed your breakfast too We look forward to seeing... More

Great Ayton, England, United Kingdom
1 review
5 of 5 stars Reviewed September 9, 2014

We held our wedding ceremony and reception here, well organised, felt we had nothing to worry about. took a lot of the stress out of organising our wedding. Great staff and the food was out of this world. All our guest kept saying was " how great the food is" "never had food like it " . Victor and all... More

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stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Fiona and Kevin Many Thanks for this brilliant review of your wedding here at Chapters Hotel.. I believe it was last September (2013).. We are always over the moon when we receive such great comments from guests and even more so from our bride and grooms - thank you so much Pleased to hear that you came back for... More

Stockton-on-Tees, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

We got married here on 24/8/14. My husband and I had an amazing wedding, thanks to the staff at Chapters. The staff made ALL our guest feel so welcome. Rooms are lovely, bed really comfortable. Breakfast was tasty and filling, and the staff friendly and eager to please, even at 7.15!! Our wedding day went without a hitch. I dropped... More

Was this review helpful? Yes 1
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Ian & Judith Thank you for your wonderful and kind words regarding your wedding here at Chapters Hotel We do pride ourselves on offering bespoke packages to all our bride and grooms and comments like yours really do make us believe that we must be doing things right, as they say! We hope you had a fantastic honeymoon and... More

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Additional Information about Chapters Hotel and Restaurant

Address: 27 High Street | Stokesley, Stokesley TS9 5AD, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Stokesley
Price Range (Based on Average Rates): $$
Number of rooms: 13
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