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BEST WESTERN Cross Lanes Hotel

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Bangor Rd | Cross Lanes, Marchwiel LL13 0TF, Wales
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BEST WESTERN Cross Lanes Hotel
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BEST WESTERN Cross Lanes Hotel
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122 reviews from our community

Traveler rating
    53
    38
    19
    11
    1
See reviews for
21
43
9
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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    (122)
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    (30)
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    (32)
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NEWCASTLE UNDER LYME
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Travelled here with another couple of friends who stayed with us so that we could meet up with another couple of old friends who live locally to the hotel. Had a lovely dinner together and quite a few drinks in the bar afterwards. Really enjoyed this get together and we were touched by the nice card in our room from... More 

Review collected in partnership with Best Western GB

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Wrexham
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I have lived in N.Wales for the last fourteen years and in Wrexham for the last six, so I can't believe that I have only just discovered this excellent establishment. I found them by chance on the internet after searching for a venue to hold a function, and decided to go there for lunch and take a look. When we... More 

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Wales, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

3 course pre ordered lunch as part of a large group. To start tomato soup which tasted like Heinz. (Not that I have anything against Heinz), main was chicken with two extremely overcooked tiny pebble sized potatoes in skins and some frozen veg. Sweet was cheese cake, nothing special. Personally I would be embarrassed to serve this food, the main... More 

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England
Top Contributor
50 reviews 50 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were not staying at the hotel but booked a table for the Afternoon Tea (£11.95 per head). This included fresh brown and white sandwiches with a variety of fillings, and these were very tasty. The tea (hot and freshly made) and coffee (hot and strong) were very good, too. The cake stand, however, was very disappointing, offering only small... More 

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 12, 2015

My husband and I stayed at the hotel two weeks ago. We cannot recommend this highly enough! The staff were amazing, so friendly and attentive and a pleasure to be around. We absolutely loved the room and the staff could honestly not do enough for us. The breakfast was in a gorgeous room and was beautifully cooked and high quality.... More 

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Newport, United Kingdom
2 reviews
3 of 5 stars Reviewed February 25, 2015

Stayed here for two nights, the staff were warm and welcoming. We ate in the resaurant both nights the meals were hot and service good, but they were nothing to rave about. The room was large and comfortable, however it was very cold the first night even though the radiators was hot. Water was very hot in the morning but... More 

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Nantwich, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 23, 2015

we stay for a nice evening in room 8 with the four poster bed, the room we could not turn the temprature down and when we went for a shower we would have got wetter in the toilet, the shower was so bad and cold when we got home we had another one.

Was this review helpful? Yes 3
Leicester, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 11, 2015

Decided on a few days away, searched the web, in the area we wished to visit, this little Gem came up . staff very friendly. we ate in the bar first night, food was excellent , basic menu but quality was really good, as is the breakfast , in fact if you have the breakfast you can skip lunch, hotel... More 

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York, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 10, 2015

Stayed for one night for work, has the potential to be a very nice hotel but room 8 is very dated and didn't have any hot water in the morning - not the best start to a day at work. Staff were sympathetic but were unwilling to knock money of the bill, HOT WATER is a basic expectation!!

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Milton Keynes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2015

We have just returned from this lovely hotel in Wrexham. We had two double bedrooms, one with single occupancy and stayed for one night, Saturday. The hotel was very clean and spacious and the staff very helpful and friendly. the hotel is set in its own grounds, with a lovely drive up to it, plenty of parking and large grounds... More 

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