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All 1 Marchwiel hotels

BEST WESTERN Cross Lanes Hotel

3.0 of 5 Hotel   |   Bangor Rd | Cross Lanes, Marchwiel LL13 0TF, Wales
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Ranked #1 of 1 hotels in Marchwiel
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
aldermaston Southampton, United Kingdom
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85 people have reviewed this hotel

Traveler rating
    38
    28
    14
    4
    1
See reviews for
12
32
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Southampton, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the second time I have used this hotel travelling to Wrexham to purchase a car. Found the hotel to be excellent, staff are very good and attentive. Food was excellent, had evening meal & a very good breakfast. Hotel is an old building & is in pretty good state of repair for its age & has plenty of... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

We had are wedding reception here 11 years ago, so I thought it would be a nice place to visit for an evening for my wife's 30th birthday,the food was beautiful and the staff most welcome and helpful.we stayed in the bridal suite which was exactly the same as 11 years previous which was nice...my only criticism would be that... More

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Prestatyn, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Presentation of hotel is excellent, room was comfortable and peaceful, and all this was made even more enjoyable with the friendly service by the hotel staff, who at any time of the evening and night were happy to help me with any issues that i had.

Review collected in partnership with Best Western GB

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Wiltshire
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the Staff were really helpful and friendly at a difficult time ( bereavement), our group arrived late , past 10.30pm, even though food had finished they made us a varied mix of sandwiches and a BIG bowl of chips. Very much appreciated after a very long day at the near- by hospital. Have booked rooms there for the funeral in... More

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Barbara W, Director of Sales at BEST WESTERN Cross Lanes Hotel, responded to this review

Dear Carole, Thank you for your review regarding your recent stay at our hotel. Your comments are very important to us and we value your feedback. We will welcome you back soon. If I can be of assistance in the future, please don't hesitate to contact me at 01978 780555. Thank you again for taking the time to review the... More

Chichester, United Kingdom
1 review
5 of 5 stars Reviewed February 21, 2014

Lovely base to get a group of friends together, there were 10 of us, we had good food and drinks the staff were fantastic. Weather was ghastly but the hotel was so good and friendly we had a simply lovely time.

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Barbara W, Director of Sales at BEST WESTERN Cross Lanes Hotel, responded to this review

Dear Peter, Thank you for your review regarding your recent stay at our hotel. Your comments are very important to us and we value your feedback. We are happy you enjoyed your time with us and your group enjoyed the experience too, and the weather did not deter you in any way. We hope you will come back and see... More

Stockport, United Kingdom
1 review
3 of 5 stars Reviewed February 15, 2014

week end away not what we thought.thank goodness it was a winter deal and not full price .Beautifull hotel and friendly staff.You need to ask all the time for even simple things eg no menus of daily meals posted for viewing .Basic bathroom facilities.

Review collected in partnership with Best Western GB

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Barbara W, Director of Sales at BEST WESTERN Cross Lanes Hotel, responded to this review

Dear Robert, Thank you for your review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More

Stratford on Avon Warks
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 22, 2014

Lovely country house hotel. All rooms individual, the four poster room is lovely and large with dual aspect and very quiet. The bathroom is not modern but has a lovely deep bath and is very clean and supplied with toiletries. Plenty of hot water and the suite is lovely and warm. A large room and large bathroom. A nice touch... More

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Barbara W, Director of Sales at BEST WESTERN Cross Lanes Hotel, responded to this review

Dear Marti, Thank you for your review regarding your recent stay at our hotel. Your comments are very important to us and we value your feedback. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 01978 780555. Thank you again for taking... More

Worcester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2014

Used Cross Lanes as a Training venue over a weekend. Attention excellent, catering, rooms and facilities first class. I will go back for a weekend break, very soon! The ambiance is relaxing, old oak paneled walls see if you can find the face in one panel - hint, near reception. Dining Room clean and spacious, service efficient and caring. Food... More

Was this review helpful? Yes
Barbara W, Director of Sales at BEST WESTERN Cross Lanes Hotel, responded to this review

Dear Paul, Thank you for your review regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. We pride ourselves in providing a terrific service when it comes to conferences. We are happy we met with your requirements and could assist you in providing a great training weekend for yourself and... More

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Additional Information about BEST WESTERN Cross Lanes Hotel

Also Known As:
Best Western Wrexham
Wrexham Best Western
Address: Bangor Rd | Cross Lanes, Marchwiel LL13 0TF, Wales
Location: United Kingdom > Wales > North Wales > Wrexham County > Marchwiel
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 1 hotels in Marchwiel
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Cross Lanes Hotel 3*
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