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BEST WESTERN Cross Lanes Hotel

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Bangor Rd | Cross Lanes, Marchwiel LL13 0TF, Wales
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BEST WESTERN Cross Lanes Hotel
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118 reviews from our community

Traveler rating
    52
    37
    18
    10
    1
See reviews for
20
42
9
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (26)
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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the hotel two weeks ago. We cannot recommend this highly enough! The staff were amazing, so friendly and attentive and a pleasure to be around. We absolutely loved the room and the staff could honestly not do enough for us. The breakfast was in a gorgeous room and was beautifully cooked and high quality.... More 

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Newport, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights, the staff were warm and welcoming. We ate in the resaurant both nights the meals were hot and service good, but they were nothing to rave about. The room was large and comfortable, however it was very cold the first night even though the radiators was hot. Water was very hot in the morning but... More 

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Nantwich, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

we stay for a nice evening in room 8 with the four poster bed, the room we could not turn the temprature down and when we went for a shower we would have got wetter in the toilet, the shower was so bad and cold when we got home we had another one.

Was this review helpful? Yes 1
Leicester, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 11, 2015

Decided on a few days away, searched the web, in the area we wished to visit, this little Gem came up . staff very friendly. we ate in the bar first night, food was excellent , basic menu but quality was really good, as is the breakfast , in fact if you have the breakfast you can skip lunch, hotel... More 

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York, United Kingdom
1 review
2 of 5 stars Reviewed February 10, 2015

Stayed for one night for work, has the potential to be a very nice hotel but room 8 is very dated and didn't have any hot water in the morning - not the best start to a day at work. Staff were sympathetic but were unwilling to knock money of the bill, HOT WATER is a basic expectation!!

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Milton Keynes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2015

We have just returned from this lovely hotel in Wrexham. We had two double bedrooms, one with single occupancy and stayed for one night, Saturday. The hotel was very clean and spacious and the staff very helpful and friendly. the hotel is set in its own grounds, with a lovely drive up to it, plenty of parking and large grounds... More 

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Chesterfield
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 19, 2015

My son and I enjoyed our overnight stay here, liked the location and garden. The staff were very friendly and welcoming. The room was as we expected, clean and in good condition. The bar seemed popular with residence and locals. Breakfast was served promptly, cooked fresh and took into account dietary requests. We will definitely be staying again.

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Senior Contributor
21 reviews 21 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 28, 2014

Went here for a Christmas meal recently and left feeling very disappointed. In short as I don't want to write war and peace on this as I wont be going back. The service was very poor. It looks like they just employ your teenagers who are cheap to pay and give no training. They swarm the tables like ants and... More 

Was this review helpful? Yes 1
Hereford, United Kingdom
1 review
5 of 5 stars Reviewed December 17, 2014

We stopped by for a drink whilst on the way to visit family. The Hotel was in a lovely setting with a very friendly atmosphere, then to our great suprise Tom Jones walked through the room, we could not believe our eyes. It was only later that we learned that they had a Tom Jones tribute night on the same... More 

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Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 15, 2014

This place is a little gem and having stayed in a Premier Inn for the last 4 nights, this place is like gold dust! There is a quiet little bar with no TV, but if you've got wifi you can utilise this with your iPad. There is no faff or hassle to log into the wifi (unlike the Premier Inn!).... More 

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