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All 1 Cleeve Hill hotels

The Rising Sun Hotel

3.0 of 5 Hotel   |   Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
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The Rising Sun Hotel
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Ranked #1 of 1 Hotels in Cleeve Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
lauren b
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290 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Went here for a family meal last minute. We hadn't booked a table but they sorted us a table in the bar area. The food was lovely and so was the service. I have been here for drinks and nibbles in the summer. The review is amazing and the food is always a good standard.

Was this review helpful? Yes
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am pleased to hear that you visit us regularly and we maintain our high levels of standards with our food and service. We aim to deliver every customer and guest with the best possible memories and lasting impressions. So I am pleased to hear this was... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is ok. Views are spectacular, breakfast is great, pub food is good, service is ok, room I stayed in needed a lick of paint at least, was noisy due to the cooling system outside, small TV, room was clean(ish). If I was staying in the area again I would consider going back.

Was this review helpful? Yes 1
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am sorry to hear that the standard of your room was not up to scratch, I have taken this issue up with our housekeeping and maintenance team to resolve this for future guests. I am glad to hear that you enjoyed the views from our hotel... More

Melbourne, Victoria, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Large, clean rooms, amazing water pressure. Very friendly and helpful staff. Dinner menu was varied and catered well for vegetarians. There was a set menu option with one course for £6, two for £8 or three for £10. Great meals

Was this review helpful? Yes
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am pleased to hear your recent stay with us was enjoyable, our Team at the Rising Sun Hotel pride themselves on their excellence in guest satisfaction, and our chefs try to cater for all walks of life within our menu. So I am glad to hear... More

West Drayton, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is lovely the rooms are very clean and comfy the restaurant is expensive but worth the money great food full silver service at dinner and breakfast I would highly recommend this hotel for any couple

Was this review helpful? Yes
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am pleased to hear you enjoyed your romantic getaway and chose our hotel to hold it in. Our Team at the Rising Sun Hotel pride themselves on the customer experience and standards, and ensure that all guests and customers leave us with great memories. Thank you... More

Maidstone
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We Stayed 2 nights and receivedarvelloys service. The staff were super and the food wonderful. Great breakfast and evening meal. We are looking forward to another trip. Fantastic walk straight onto the hill from the hotel.

Was this review helpful? Yes
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am pleased to hear you enjoyed you recent stay with us here, our views and walks from the hotel are magnificent and live up to the Cotswolds name of being outstanding areas of natural beauty. I am also please to hear you enjoyed our food, our... More

Ross-on-Wye, United Kingdom
Top Contributor
66 reviews 66 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I decided to stop here on our way home on friday night. We had not booked and the restaurant was full. Luckily we were able to take a table booked for a later arrival. The manager is so helpful and friendly and the staff very attentive and quick, polite and efficient. The food is excellent too and... More

Was this review helpful? Yes
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am pleased to hear that your visit to us was enjoyable and that we were able to find you a fitting table for your evening. The Team at the Rising Sun Hotel pride themselves on giving guests the best possible service and ensuring you leave with... More

Gloucestershire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We ate in the restaurant simply as visitors not hotel guests. The staff were very friendly & exceedingly efficient. The menu was excellent, the quality first class and the prices good. Very good value - no hesitation in recommending.

Was this review helpful? Yes
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am pleased to hear that your visit to us was as good as you are recommending. At the Rising Sun Hotel we pride ourselves on our excellence in customer service, and providing our guests with the best possible memories and leave good lasting impressions. Myself and... More

Island of Anglesey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the rising sun as it was close to the race course where the national brass band championships was taking place. The staff were very helpful and polite. Food was excellent, and breakfast outstanding. The views are wonderful, so ask for a bedroom on the front. Furniture looked a bit tired, but this place is very busy,(it is... More

Was this review helpful? Yes
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am pleased to hear that you enjoyed your recent stay with us, and benefitted from our location being close to many tourist attractions including the Cheltenham Racecourse. The Team at the Rising Sun Hotel pride themselves on their excellence in customer service and commitment to delivering... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 14, 2014

Stayed here on business any times in the 5-7 years of 2000. Fantastic view, pleasant staff, and management was friendly. Situated on on the Land Trust pathway, there was room for a good, sometimes hilly walk. Dining could be bit spotty but great English breakfasts and a pleasant pub. I miss the quaintness of this place which seems from another... More

Was this review helpful? Yes 1
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, it pleases me to hear that you use The Rising Sun on a regular basis, and that our services are still up to our usual high standard. The Rising Sun aims to offer the best value based on the area it surrounds, so I am glad to... More

Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 11, 2014

I had just spent 10 hours walking the Cotswold Way and arrived exhausted. When I arrived I was told by the General Manager that the company I had booked all my accommodation through had gone bankrupt and I would have to pay the accommodation upfront (again) As it turned out, his assertion was fabricated and he used a customer (me)... More

Was this review helpful? Yes 1
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for taking the time to write a review on our establishment, I am sorry to hear about your experience, I can assure you the matter with the company has been resolved, but we were in no means using yourself as an messenger. I am expressing my deepest apologies for this, and can assure you it will not happen... More

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Additional Information about The Rising Sun Hotel

Address: Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
Location: United Kingdom > England > Cotswolds > Cheltenham > Cleeve Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Rising Sun Hotel 3*
Number of rooms: 24
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Also Known As:
Rising Sun Hotel
The Rising Sun Hotel England, UK - Cleeve Hill

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