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All 1 Cleeve Hill hotels

The Rising Sun Hotel

3.0 of 5 Hotel   |   Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
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The Rising Sun Hotel
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Ranked #1 of 1 Hotels in Cleeve Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Martin M Tewkesbury, England, United Kingdom
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310 reviews from our community

Traveler rating
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    29
    21
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tewkesbury, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a very enjoyable evening at " The Rising Sun ' 0n the evening of 16th January We booked a table for 4. Staff were very attentive and friendly. Service first class. Food was very good and well presented.Overall 10 out of 10 . Would definitely return. Thankyou to the manger and staff for making us feel so welcome.

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Newbury, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Thank you Parviz and your team for making my two night birthday breakaway a nice experience. The room was very clean and comfortable albeit a little dated. The food was excellent as we ate evening dinner in the hotel both nights and each night the food was very good and the breakfast choice was brilliant and very well presented. All... More 

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Castleford, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked it for 2 nights for a visit to Cheltenham races it's set in a beautiful area the pub and hotel itself is very clean and tidy maybe the rooms are a little dated but I couldn't really complain about that as the rest of the place is wonderful the staff are very friendly and the food is excellent would... More 

Was this review helpful? Yes
Parviz T, General Manager at The Rising Sun Hotel, responded to this review

Many thanks for your kind review. We do get booked up for events (particularly racing) a long time in advance, so advance booking for rooms is definitely great advice! WE thrive on feedback from our guests, so many thanks for your review and we look forward to welcoming you again soon! All the best, Parviz and the team at the... More 

berkshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked at last minute for nye and our wedding anniversary, it was 5 course meal, the 1st was salmon, being a vegetarian I missed out on this course, and because it was nye and busy didn't ask for replacement though the others said it was lovely, again the main course which was a buffet had no vegetarian options but staff... More 

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Parviz T, General Manager at The Rising Sun Hotel, responded to this review

We are delighted that you had a great start to 2015. We always do our best to look after our guests with special requirements and would always be happy to offer a vegetarian replacement/option when needed, so please feel free to let us know next time you dine with us! Many thanks for your review and look forward to seeing... More 

Evesham, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Popped in here on way back from Cheltenham late night shopping! We asked for a table and we were accommodated very easily in the conservatory area. We were provided with excellent and helpful service off the bar and waiting staff! The food was lovely and good value for money! Highly recommend! Thanks!

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Parviz T, General Manager at The Rising Sun Hotel, responded to this review

We are delighted that you enjoyed yourself during your visit to dine with us. It is always great to have feedback from our guests and helps to let us know that we are maintaining the standards we aim for! If you enjoyed dining with us, you might want to try us for our Curry Club on Wednesdays (any curry and... More 

Lodeve, France
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Something must have gone wrong. We came here for a family reunion on 22nd December for lunch. Two members of our party did not get what they ordered with no explanation and we had to collect our own cutlery for some reason or other. The rest of the food was very ordinary. However two members of our party stayed overnight:... More 

Was this review helpful? Yes 1
Parviz T, General Manager at The Rising Sun Hotel, responded to this review

Many thanks for your review. I am sorry you felt you had a poor experience. We pride ourselves on our high standards of service and it is disappointing that you did not enjoy yourself. We would always be happy to explain any error and rectify immediately if notified at the time and I will take up your feedback with the... More 

Cheltenham, United Kingdom
1 review
3 of 5 stars Reviewed December 14, 2014 via mobile

The staff couldn't be more willing to help and make you feel welcoming. As family with a 7 month old We were put in a small room and we asked to move and they did so with no hesitation. The staff at breakfast fast were attentive and the food was good. It's such a shame because if there rooms were... More 

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Parviz T, General Manager at The Rising Sun Hotel, responded to this review

Thanks you for your review. I am sorry that the rooms didn't quite reach our usual high standards. As you can imagine with a large number of rooms we do sometimes have things that need fixing or rectifying and it is sometimes only with the help of our guests that we are able to make sure that everything is as... More 

Cheltenham, United Kingdom
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 13, 2014

This is one of Greene King's Old English pub group. There is a standard menu, which changes regularly, has a good variety of Specials and has low cost offers. Though there are several other pubs/hotels in this group nearby. the Rising Sun is by far the best. Parvez the manager is very attentive and has maintained an excellent standard for... More 

Was this review helpful? Yes
Parviz T, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the great review. Feedback from our customers is invaluable and it is always nice to know when guests have had a good time with us! Hopefully we will see you again soon! If you are looking for a good value night out, you might want to try our Curry House Club; £8.99 for curry and a drink every... More 

Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 9, 2014

Having grown-up in Cheltenham, the Rising Sun is also one of those hotels where I promised myself I would stay if ever I returned to Cheltenham as a visitor. The Rising Sun is a popular 'summer evenings' pub for people from Cheltenham because of its location high up on Cleeve Hill with uninterrupted views across the Vale of Evesham to... More 

Was this review helpful? Yes 2
Parviz T, General Manager at The Rising Sun Hotel, responded to this review

Many thanks for your review. Feedback from our customers is invaluable and it is always excellent to know that our guests enjoy their stay with us. We look forward to seeing you again soon, The Rising Sun Hotel Team More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

I book the Rising Sun every year for a two night stay with a meal with former work colleagues numbering approx fifteen persons. The hotel provides excellent value for money. The meal was first class and was complimented by all of the party. One of the best features is the excellent staff; always welcoming, attentive and professional. The hotel provides... More 

Was this review helpful? Yes 1
Parviz T, General Manager at The Rising Sun Hotel, responded to this review

Many thanks for your review. It is always wonderful to have direct feedback from our guests. We look forward to seeing you again soon. Many Thanks, Parviz and Team More 

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Additional Information about The Rising Sun Hotel

Address: Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
Location: United Kingdom > England > Cotswolds > Cheltenham > Cleeve Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Rising Sun Hotel 3*
Number of rooms: 24
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Also Known As:
Rising Sun Hotel
The Rising Sun Hotel England, UK - Cleeve Hill

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