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The Rising Sun Hotel

Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
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1 room 1 guest
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The Rising Sun Hotel
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockport, England, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

We went for an evening meal whilst on holiday in the area. We have visited this place many times before and have always found it very good. On this occasion I was abit disappointed with my fish and chips as both could have been hotter. However my wife and brothers said their meals were all fine. The sundae I had... More 

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Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Room looked directly over the aircon / kitchen air vents, so very noisy. Asked to change rooms, was told it was fully booked, but the noise would stop at 10:30pm, it did, but then you hear the previously drowned out humming noise from the cold storage unit in the car park, which went on all night. A very poor night's... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

Great view and location but I would not push the limits beyond a standard drink or coffee. Ordered a Creme Brûlée and it was terrible. Passed it around for a second opinion and the decision was unanimous. It was stodgy and tasted as if it had been made ages ago.

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Parviz T, Manager at The Rising Sun Hotel, responded to this review

I would like to apologise and I am sorry about you experience with us, I have discussed your comments with our kitchen team and head chef. I would like to ask you give us another chance to prove our self's, and I am sure you are going to find yourself favourite one, as we have wonderful dessert choice, one of... More 

Creeting St Mary, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a very nice stay here for one night. Staff very friendly. We had dinner as well as breakfast the next day and both were well cooked. Room is basic but comfortAble. Location is fantastic as you are at the foot of Cleeve Hill so plenty of local walks.

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Parviz T, Manager at The Rising Sun Hotel, responded to this review

Firstly Thank You for your time leaving us your review, I have shared your comments with team, we are happy to hear you enjoyed your time with us. We would love to welcome you back soon again. More 

Oxford, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped here for tea on the way back from Winchcombe, We found a table in the garden with a view of the Malverns. Ordered our food, which when arrived looked very good, it was delicious. Being a warm sunny day the place soon became busy, the staffed coped well with the constant food orders. Hope to visit again soon.

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Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank You for review, its nice to hear You had nice experience with us. We will look forward to see you back soon again. More 

Swansea, United Kingdom
Level Contributor
137 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night in Room 1 which was fine and had the most comfortable bed. Room 1 was situated close to reception which is just off the large parking area. It was comfortable with plenty of towels, shower/body /shampoo wash and body lotion all in dispensers.There was a tea/coffee tray, kettle, hair dryer and a full length... More 

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Parviz T, Manager at The Rising Sun Hotel, responded to this review

I would like to thank you for your time leaven you review. I am happy to hear You have enjoyed your stay with us, and of course our fantastic views made it all much more enjoyable. We will look forward to see you soon again. More 

Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed here with my lovely grandparents & sister for three nights. We had a friend recommend the hotel to us, however we were DISAPPOINTED. Upon arrival we couldn't find the reception, and when we eventually did there was no one to greet us, and when we asked for help with our bags off the staff, the reply was "I... More 

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Parviz T, Assistant manager at The Rising Sun Hotel, responded to this review

We thank you for taking the time to post feedback here- however would like to be able to explain a few of the issues raised in order to hopefully sway your opinion slightly. As pointed out, the views here are very popular, making the Rising sun an extremely busy place to visit. This is no excuse for poor service, the... More 

Cheltenham, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Been visiting this pub for years both with my partner and family several times a week. Needless to say the service has gone down hill. The bar staff act like your an inconvenience and several times I have been ignored whilst waiting to order. Even customers have noticed and said they have had the same treatment. There is a new... More 

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Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank You very much for your time to leave your review, we are sorry to hear about You experience with us. I have discussed your comments with team, and we like to hope you are going to give us another chance to redeem this experience. More 

GLOUCESTER
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visit the Rising Sun on a regular basis and always find the food incredible value for money. The staff are friendly and the views are wonderful. Just a perfect place for food and drink at anytime of day/night.

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Parviz T, Assistant manager at The Rising Sun Hotel, responded to this review

Thanks for your comments, we appreciate so much that you are a regular guest. We hope that you continue to support us in the future. More 

Dorset
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely position high on a hill above Cheltenham. One of the Greene King, Old English Inns that are very good value and dependable. (They offer one meal for £4.99). Our room was on the road side with the great view, well furnished with a good bath. The staff were very helpful, especially Diana at breakfast. As always a very wide... More 

Was this review helpful? Yes 1
Parviz T, Assistant manager at The Rising Sun Hotel, responded to this review

Thank you for your feedback, we are pleased that you enjoyed your stay here and will pass on your kind comments to Diana. We hope that you visit us again soon! More 

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