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The Rising Sun Hotel

Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
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The Rising Sun Hotel
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Ranked #1 of 1 Hotels in Cleeve Hill
A recent review
5 of 5 stars reviewed 2 days ago
tk1232014 Gloucestershire, United Kingdom
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370 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gloucestershire, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Visited here in March for a family meal and it was fantastic ,food was gorgeous and not expensive at all ,amazing views and fantastic staff who was willing to go all out to help us will definitely recommend to other people and will most certainly be returning 😀

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Climbed Cleeve Hill and then trekked part way down the hill to the Rising Sun, a pub favoured by walkers, locals and couples looking to enjoy good British pub food in a countryside setting. Prices are very reasonable and the portions are generous. Burgers and chips are of a good quality and are recommended.

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Parviz T, Assistant manager at The Rising Sun Hotel, responded to this review

Thank you so much for your comments, we are so glad that you would recommend the Rising sun to other people looking to climb Cleeves hill and enjoy the views we have to offer! More 

Cheltenham, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

We have always gone to the rising sun and have always enjoyed the food and also the service from the waiting staff. However the last 3 times we have been the service has got worse and worse. Today was the final straw (and our final ever visit!) We decided to take our 3 year old out for lunch. We didn't... More 

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Parviz T, Assistant manager at The Rising Sun Hotel, responded to this review

We are very sorry to hear of your experience and would ask that you contact us directly to discuss this in more detail This is not the service that we aim to provide, so would like to hear more of your feedback in order to ascertain the reasons behind these issues for you, as this does not reflect other reviews.... More 

Nottingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned here last week and had a lovely visit. The room was spotless and had a wonderful view. The food was hot and well presented. The breakfast, again, was first class, as were the staff. One of the highlights was a trip on the steam train which we caught at Toddington and did the round trip (about 26 miles... More 

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Parviz T, Assistant manager at The Rising Sun Hotel, responded to this review

Thank you for your comments! We are so happy to hear that you are a returning customer and hope to welcome you again soon! More 

Cheshire
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This pub with rooms is great value for money . Our room was well appointed with a comfy bed and a very clean bathroom . Basic toiletries are provided .It's an old building so don't expect corporate style rooms , the floors creak and the place has character . Situated on a hill and with lots of stairs , this... More 

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Parviz T, Assistant manager at The Rising Sun Hotel, responded to this review

Thank you for your comments, we are happy that you enjoyed your stay and received great service. We hope that you stop by again! More 

Northampton, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

We had a very good four nights at The Rising Sun, after an initial hiccup. We were given a room with two twin beds made up as a double with a single bed crammed into a to small room. The view was of the kitchen extractor fan, the air conditioing unit and the bins. After complaining we were offered another... More 

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Parviz T, Assistant manager at The Rising Sun Hotel, responded to this review

Thank you for your comments. We have a range if guests that prefer different locations within the hotel, some areas at the back of the hotel are often quieter than those with the views, especially during the summer months. However, we are more than happy to take requests upon booking if the rooms that you would prefer are available. We... More 

Kent, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a repeat visit for us having spent weekends here in the past. We really like this hotel; it has character. The team here are friendly & efficient & always ready to help. This time we treated ourselves to a larger room which was nicely furnished with solid wood furniture including a rather nice 4 poster bed. Our room... More 

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Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you so much for your fantastic review. We are so happy to hear you have enjoyed your stay with as. We hope to see you soon again. And thank you again for your time leaving us such nice review. More 

Gloucester, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is one of the Old English range of hotels we often use as there are great deals to be had. The views are very attractive the sunsets amazing. The restaurant can get very busy so better to book a table The food good value plenty of choice. Tase and quality can vary from day to day unfortunately. Have... More 

Was this review helpful? Yes 2
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you for you comments, we are glad to hear that you had a good time here and hope it will continue to be a place where you come back. We are very sorry to hear about your experience in breakfast, we have discussed problem with chef and action has been taken. Thank you again for you comments . More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights and from booking in to booking out 100% great, dinner good breakfast 100% ,service, choice the best. All the staff are amazing such a brilliant team could not name one person because everyone there are professional and cheerful , a credit to the manager and who ever trains them. Will recommend this inn 100% . could... More 

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Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you very much for your fantastic review, I have shared your comments with all team, we are pleased you have enjoyed your stay. We are looking forward to seeing you soon again. More 

south africa
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We walked across Cleeve Hill common and were delighted to find this hotel. Our room was cozy and the bathroom dated, but there was plenty hot water and wifi. The sunset views over Cheltenham was fantastic, and the food good. The staff were helpful when we forgot our charger. Breakfast was also great.

Was this review helpful? Yes
Parviz T, Manager at The Rising Sun Hotel, responded to this review

Thank you very much for your review, we are happy to hear you have enjoyed Cleeve Hill views. More important happy to hear about your experience with us, thank you again and hopefully see you soon. More 

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