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Hotel Fuerte Real

Calzada Madero y Carranza 502 | Colonia Centro, Ciudad Guzman 49000, Mexico
Hotel Fuerte Real
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20 reviews from our community

Traveler rating
    5
    12
    3
    0
    0
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3
2
4
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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  • Spanish first
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Mexicali, Mexico
2 reviews
4 of 5 stars Reviewed 3 weeks ago

two visits ago I checkout and was mistakenly over charged not only was a refund given and a free nite stay they have clean rooms and staff Is very helpful excess to wifi is good ground are very clean a suggestion would be have

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed March 31, 2015 via mobile

This place is modern, clean and well situated. The staff are very friendly and helpful. Just a reminder that I will gladly give to the staff is to pay attention when it comes to give info of the room and its services. Overall, it is a great place to stay. It has been an unique experience staying at this hotel.... More 

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California
Top Contributor
1,703 reviews 1,703 reviews
75 hotel reviews
747 helpful votes 747 helpful votes
4 of 5 stars Reviewed December 24, 2014 via mobile

This was a delightful surprise, finding a hotel of this quality in a town usually passed by. I predict that more people will be staying in C. Guzman going forward! The town has a lot more to offer than its proximity to the mountain. Charming!

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HotelFuerteReal, Director de Relaciones con Clientes at Hotel Fuerte Real, responded to this review

Dear Carmichael, Thank you for sharing your review. We're thrilled you enjoyed your time with us and that you found your experience enjoyable. Also, thank you for your feedback, we look forward to welcoming you back anytime. ¡Happy holidays! More 

Mexicali, Mexico
2 reviews
4 of 5 stars Reviewed December 5, 2014

i have stayed at this location three times in three visit very clean the staff was great. It would be nice if we had a clock radio or CD player in the rooms. A coffee pot would also enhance the stay. A small business center would be nice. As for the free breakfast not good I would love to purchase... More 

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HotelFuerteReal, Director de Relaciones con Clientes at Hotel Fuerte Real, responded to this review

Dear Taejon, Thank you for posting this review and sharing your feedback about your experience at Hotel Fuerte Real. We do have a wakeup service call which you can solicit at the front desk at all times. Next time you visit us, please let us show you our business center strategically located on the top floor of the lobby. You... More 

Mayaguez
Contributor
15 reviews 15 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 19, 2013

Pros: Excellent parking (free). Beautiful, spacious room. Free wireless in room. Cons: a bit noisy but nothing that will make you lose sleep. Restaurant for breakfast opens late (8:00am). TV channels only in Spanish. Don’t rely on timely wake up calls.

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed June 8, 2013

Large rooms, comfortable beds, very clean, good location. The staff was very friendly and attentive. Very good value for their rates. Good choice if you are in the area. The only complaint would be the breakfast.

Was this review helpful? Yes 1
HotelFuerteReal, Guest Relations Manager at Hotel Fuerte Real, responded to this review

Hello pfgdl, We greatly appreciate you words. It's in our main interest you find your accommodation impeccable and strive for it at every opportunity. We are sorry to hear you didn't like our breakfast. We're interested in your opinion, please feel free to contact us at reservaciones@hotelfuertereal.com with your comments. Thanks for your feedback and we hope to see you... More 

Cochrane, Alberta
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 4, 2013

We recently spent two nights at this hotel and we are happy to recommend it to fellow travellers needing accommodaton in this small and pleasant city. Fuerte Real is billed as a business hotel and, as such, it provides the amenities needed for a business traveller, including breakfast at the hotel for an additional charge and high speed internet in... More 

Was this review helpful? Yes 4
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