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The Gretna Inn

121 Annan Road, Gretna DG16 5DN, Scotland (Formerly Crossways Inn)
The Gretna Inn
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51 reviews from our community

Traveler rating
    7
    12
    2
    8
    22
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17
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1
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0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Greenock, Scotland, United Kingdom
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stopped off for a bite to eat and wasn't disappointed. .lovely food..friendly staff and reasonable prices for pub grub. I had the steak pie..hubby had the fish..pint of lager and 2 juices total price £26..would use again while visiting gretna gateway which has some amazing bargains and is straight across the road.

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Glasgow
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We popped in for food while visiting the retail outlet. It seemed reasonably quiet for a Friday afternoon but the service was dreadful. We were handed our menus and told to sit where we like. Two other tables arrived after us and had orders taken before us.....so we left after 10 minutes of being ignored as staff chatted amongst themselves... More 

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Lancaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 23, 2015 via mobile

Called in needing something to eat on Saturday evening after a day out, four adults, a six year old and a one year old. Our food was great, reasonable prices, and the staff were very friendly, even gave our little one a free ice cream toy. Place was clean and not too busy (in the restaurant side). We'll be back... More 

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Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2015

Met friends & grandchildren for lunch have been a few times now and would like to thank them for there hospitality, very welcoming food excellent nothing a bother very accommodating with children. Will certainly be back for more of the same good value too. Well done.

Was this review helpful? Yes 2
glasgow
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 8, 2015 via mobile

We booked last minute. Excellent location for gretna outlet. Rooms very basic and can't get to sleep from noise in bar .food was good. Rooms need updated not much to do not kid friendly. No Internet access

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

My Husband and I were here for lunch on Valentines Day, having just read reviews from other customers, I am so annoyed, some of these reviews are complete and utter garbage, so so untrue, (Maybe they should dine in Harrods) we had no complaints at all, place very busy, very clean, friendly pleasant cheery staff, and the food was delicious,... More 

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Hinckley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed January 3, 2015

We have stopped here on several occasions while travelling from the Midlands to visit my parents in Perthshire. From being a good stopover for a quick appetising meal or snack, it has deteriorated to being very ordinary. My meal of Mississippi chicken was like salty chicken nuggets and my husband was similarly disappointed with his chilli beef burger which had... More 

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Cambridge, United Kingdom
Top Contributor
179 reviews 179 reviews
34 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed December 9, 2014

Fried hamburger in a dry bap and undercooked oven chips, the food was uninspiring, some of the staff were really nice, some weren't. Very disappointed, not much else to say, I expected much more in such a historic place

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Blyth, United Kingdom
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed November 23, 2014

Stopped off here on the way to Dumfries House at Cumnock on Oct 25th.. Seems it is the only game in town .We both ordered food and drink here and the service and food were fine.Not haute cuisine but then thats not what they do here.Staff were friendly and helpful. Place seemed busy and had a good mix of travellers... More 

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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 22, 2014

Everytime we have been to gretna (which is at least 6 times a year) we always go to the gretna inn for lunch, in the past we have had no complaints until now, went today 22/11/14 for lunch the staff couldnt have been more IGNORANT If they tried. Firstly when we arrived we were arrogantly asked to move to a... More 

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