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All 5 Gretna B&Bs / inns

The Gretna Inn

121 Annan Road, Gretna DG16 5DN, Scotland (Formerly Crossways Inn)
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  • Reviews (38)
  • Photos (3)
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  • Room tips (2)
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The Gretna Inn
Ranked #5 of 5 Gretna B&B and Inns
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38 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Sunderland, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

What a difference a couple of months can make !! Last time I was here, was a fun and enjoyable experience - this was the flip side. Firstly staff - the barman who was there in April and made our visit so entertaining and memorable, no longer there. Hopefully he's moved on to somewhere far better, a win-win situation for... More

Was this review helpful? Yes 1
GMcleishduncan, Owner at The Gretna Inn, responded to this review

Thank you for your review, we are sorry to hear of your experience, we are looking in to all aspects and would be grateful if you could confirm the day,date and time you were at our premise. We look forward hearing from you in the near future Your Gail Duncan More

Durham, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My wife, friends and I called in here the evening before our daughters wedding. I have to say what we were presented is possibly the worst food I have tasted in a very long time. To the point where our plates remained virtually untouched. When asked if everything was ok we did complain but were told they were sorry to... More

Was this review helpful? Yes 1
Poole, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 19, 2014 via mobile

We stopped off in Gretna on our way to the Highlands. The whole town seems to have a very tired feel to it and the Gretna Inn is no exception. After driving round several pubs trying to find somewhere to eat and have a beer, we finally plumped for this place. Sadly, my hubby was out of luck on the... More

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Sheffield, United Kingdom
1 review
4 of 5 stars Reviewed April 30, 2014 via mobile

We had gone to gretna green to look round with a view to getting married there. We stayed in a lovely b n b but went to both the gretna green in and the solway lodge for our evening meal. Both were excellent food and excellent staff . The solway had the edge as it was a special weekend for... More

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Odiham, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 27, 2014

Popped in for a pint - in the deserted front bar we were told we had to go to the bar at the back for a drink. We were shown through a door to a bar with very loud music with some rough looking locals who were clearly suspicious of outsiders coming into their territory. They are welcome to it!... More

Was this review helpful? Yes 1
williemacleish, Manager at The Gretna Inn, responded to this review

Thank you for your review, I am sorry you were not happy about been taken into the bar, the dinning area was quite , therefore our staff were taking our guests who only wanted a beer to the back bar were there was a disco put on, hoping you would enjoy the music. More

Newcastle upon Tyne, United Kingdom
2 reviews
1 of 5 stars Reviewed April 12, 2014 via mobile

Just visted the Gretna Inn for a bar meal. Where presented a menu and choose large fresh battered fish and chips with veg... What I received was over cooked oven chips, small frozen processed fish and soggy carrots that had no taste. Tasteless and a huge disappointment. A waste of £9 of anyone's money. When I questioned menu I was... More

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williemacleish, Owner at The Gretna Inn, responded to this review

Thank you for your review, we are very sorry to hear about your disappointment regarding our fish. We have taken your comment on board and have now changed our fish merchant ,and now we don't have frozen fish just FRESH on the menu. With reference to our chips ,they are not oven chips and our carrots are cooked fresh daily.... More

Blantyre. Scotland
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 26, 2014

Just visited Gretna Factory Outlet and after a few hours shopping this is where we went for a late lunch. The Gretna Inn is right opposite the factory outlet and has an excellent selection of food on the menu. Every time we go to the factory outlet we always go to this Inn for lunch which says a lot for... More

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Kilmaurs, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 15, 2013

Had lunch here it was lovely but very disappointed that we went for dinner at 8 pm on a Saturday night and told they were not serving meals coz they had been quiet. Ended up with a chippy take away. Not impressed too early for a sat night

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 28, 2013

We walked into the lounge which was set up for eating. We asked if we were OK to just have a drink and were told we would have to go through to the bar. OK for one drink but quite rough and locals ruled the roost. We thought we'd give it a go for eating the following evening. We arrived... More

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20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 19, 2013 via mobile

Very poor service. Place was dingy and generally unclean. Plan was to have lunch, but when we saw dirty tables and bar we decided against it. When we saw poor quality of food being served we knew this the right decision. Drinks were okay but over-priced. Best avoided.

Was this review helpful? Yes 1
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Additional Information about The Gretna Inn

Address: 121 Annan Road, Gretna DG16 5DN, Scotland (Formerly Crossways Inn)
Location: United Kingdom > Scotland > Dumfries and Galloway > Gretna
Also Known As:
The Gretna Hotel Gretna

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