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Greens at Gretna

Sarkfoot Road, Gretna DG16 5EP, Scotland (Formerly Garden House Hotel)
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Greens at Gretna
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135 Reviews from our TripAdvisor Community

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Aylesbury, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife & I had our wedding reception here, 8 years ago. Since then, it became very 'tired'. We stopped here on 2nd January 2016, on our way home from the North of Scotland & since the refurbishment, it's now got a new lease of life! The bar now has more of a selection & the food (evening meal &... More 

Helpful?
1 Thank Mark P
Penrith, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

been there twice now.. last time has a small problem with the water temp in room but was soon sorted..staff couldnt be nicer.. a great place to go to chill for us only only 30 odd miles away.. food is great & its close to the outlet centre.. wil certainly be back very soon :-)

Helpful?
Thank 528annie
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

Thank you for this lovely review 528annie. We are thoroughly pleased you have had an enjoyable couple of stays with us, and hopefully we can offer you many more to come. Do call in again soon, it will be great to have you back. Kind Regards, Greens. More 

dumfriesshire
Level Contributor
110 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We decided to try Greens at Gretna for Sunday lunch and we were not disappointed. Staff friendly. We both had a lovely starter, and then opted for the Carvery. The Carvery was very good and great value. Didn't have a dessert. Had a very nice coffee in the comfortable lounge area. Very pleased with everything and will definitely be back.

Helpful?
Thank canadaDumfriesshire
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

Thank you canadaDumfriesshire for your review, we are thoroughly pleased you have enjoyed our Sunday carvery, we will certainly share your comments with the team, they will be most pleased. Kind Regards, Greens. More 

Stirling, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My fiancé and I stayed here last night and thoroughly enjoyed ourselves. Out first impression was - wow! The lobby, bar and restaurant areas are very well presented! Check in was easy. Our room was fine for our overnight stay and I particularly liked that the bed area was separate from the couch/tv area. The carpet, bathroom floor and bathroom... More 

Helpful?
Thank memz88
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

Thank you for this lovely review memz88, we are very pleased you have had an enjoyable weekend with us. Our refurbishment over the past year has been done very well, with lots of lovely features as you mention. We certainly hope we can welcome you back to stay with us again soon. Kind Regards, Greens. More 

Coalville, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

What a great hotel..really friendly nice staff .fantastic food. Rooms are a great size .we had a lovely time would 100%recommend. .love Scotland and love the people ..thank you see you all again .☺☺☺☺☺☺☺

Helpful?
Thank robincricklade
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

Thank you for such a lovely review robincricklade, and congratulations to you both on your recent Runaway Marriage! We certainly hope you can stay with us again soon. Kind Regards, Greens. More 

Ormskirk, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

My previous review had either been deleted, or not saved, however I am writing again as I am furious about a situation which occurred on 27th December. We had chosen the Hotel as a meeting point for family to meet from, Lake District and Scotland. On arrival the Hotel appeared clean and adequate, staff were friendly and polite and the... More 

Helpful?
Thank KPGCarter
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

We disagree wholeheartedly with the content of this review and believe it to be extremely mischievous. If you have any concerns relating to the content of this review please feel free to contact our hotel directly on 01461 337621. Kind Regards, Greens. More 

Glasgow
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this hotel with it is on deal. Room very large well appointed good bed slept well bathroom fine bit dated and cracked sink. The view was not nice as we overlooked kitchen and rubbish area. The service was good with all staff pleasant and helpful food was good and nice service. The main lounge is big and has nice... More 

Helpful?
Thank Weetedscotland
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

Thank you Weetedscotland for your review. We are glad you have had a enjoyable overall stay with us, including an enjoyable meal in our restaurant. Hopefully we can welcome you back to stay with us in the future. Kind Regards, Greens. More 

Bradford, UK
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First of all get your signage right. SatNav takes you to the isolated rear of the hotel. A simple sign there redirecting guests would be very helpful. Also, illuminating the hotel driveway from Glasgow Road would help with identification. Really spacious superior/four poster room. Nice seating area. Unusually enormous bed, but not a problem. Decor and furnishings somewhat tired. Big... More 

Helpful?
Thank tonjo1
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

Thanks tonjo1 for your feedback, we will certainly share it with the relevant departments for them to make improvements where necessary. We do hope we can welcome you back to the hotel in the future. Kind Regards, Greens. More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here overnight on the way to visit friends. Reception area and dining areas are very good and spacious. The staff are very friendly and professional. Our room was very spacious although a few issues. The bathroom was a little dated and although it did have a spa bath, this too was a little old. The lighting in the bathroom... More 

Helpful?
Thank tonygb68
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

Thanks Tonygb68 for your feedback. Our 4 Poster rooms are each in the process of their bathrooms fully refurbished, including being fully tiled throughout. The speakers in the ceiling are hopefully going to be linked to a new sound system, and the brass bar is for full-length hanging for Wedding dress', and being in Gretna, we do see our fair... More 

Laois
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed one night in this hotel as normally stay in carsile while on business in carsile but as carilse was fully booked out ended up in Greens of Gretna. Have to say this hotel is fantastic and offers an amazing breakfast. I will defintaly be staying here in the futrue when in this area for work,

Helpful?
Thank Muzzy10
Susan A, Guest Relations Manager at Greens at Gretna, responded to this review

Thanks Muzzy10 for your review. Its always nice to receive such good feedback from new customers, we certainly hope we can welcome you back to Greens many more times. Kind Regards, Greens. More 

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