Fantastic location and a warm welcome. Staff are helpful and friendly. Really enjoyed our time, so nearly perfect.
Small things that could have improved our stay.
1. Telephones not working, this resulted in a long walk to reception. This only happened twice, but the sign at reception said they were experiencing problems " today ", and it's been going on...
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Dear TripAdvisor Member,
Thank you for your review posted after your recent stay with us. I’m delight that you found the staff helpful and friendly.
With regard to the phone, we unfortunately had a leak which destroyed our entire phone system and we are running on a temporary system at the moment which has excluded the bedrooms. The entire system...
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just stayed the weekend in the falls two bedroom apartments for a wedding very spacious! the staff are lovely and food really good! The leisure centre is fab especially the outside jacuzzi!!!
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Dear TripAdvisor Member,
Thank you for posting your review after attending a wedding here at the hotel. I’m delighted to hear that you found the apartment’s spacious, staff lovely, food really good and that you enjoyed the leisure club.
We hope to welcome you back again soon.
Kind regards,
Joanne Clancy
Sales & Marketing Manager
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Just returned from a three night break in The Falls Hotel last week. Third time staying in the hotel and have also stayed in the apartments. The location and views from the hotel are beautiful overlooking the Cascades and the river. The hotel while relatively big retains a homely feel in many respects. The staff in the hotel are always...
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Dear TripAdvisor Member,
Thank you for the lovely review you posted after your recent stay with us. I was delighted to read that you enjoy all the facilities and that you commented on the cleanliness in the leisure club and bedrooms. It’s great to hear how much you enjoyed the food and that you found all the staff friendly and...
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Our daughter's wedding at the Falls Hotel was a fairy tale. The food was superb, the rooms beautiful and clean. Ours had a grand window overlooking the river. All of the staff was friendly and available.
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Hello TripAdvisor Member,
A Fairy tale! It’s so nice to hear your daughter’s wedding described in this way and all the staff and owners of the hotel are delighted that we were in some way responsible for this.
Thank you so much for taking the time to post the review and I hope we will get the opportunity to welcome...
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Recently spent three nights at the falls hotel, our third time to stay here. The location of the hotel is brilliant, only few minutes away from lahinch, which is great as we were surfing everyday. The grounds and view of the cascades from the restaurant and room are simply lovely. Most of the staff are very polite and helpful at...
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Dear TripAdvisor Member,
Thank you for your lovely review which you posted after your recent three night stay with us. I was delighted to read that you found the grounds lovely, staff helpful, food enjoyable and that you were impressed by the cleanness of the leisure club.
With regard to having no Wifi in the bedrooms we don’t have any...
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Pros:
The Thai rest is beautiful, gorgeous food and great service. Breakfast is fine, buffet style with prompt service. Hot tub is lovely
Cons:
It was like a zoo. Both mornings we were awoken by 7am to a crowd of kids running up and down the halls and banging on doors. You'd assume the hotel would house a couple looking...
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Reviewed December 3, 2009
Hello TripAdvisor Member,
Yes you are correct we are a 3 star property. I’m glad to read that you enjoyed your meals in our Thai River Restaurant and your breakfast each morning during your stay last weekend and that you enjoyed the hot tub.
I’ve followed up on your comment about the leisure club, as I was very surprised by...
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Stayed at this great location here on a few occasions for weddings, get togethers, etc.
Great facilities, restaurant, good for families, great pool and spa
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Hello TripAdvisor Member,
Thank you for your review. I’m delighted to hear that you found the hotel to have great facilities, restaurant, pool, spa and good for families.
I hope we will be welcoming you back again soon.
Kind regards,
Joanne Clancy
Sales & Marketing Manager
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My husband and I stayed at the Falls Hotel in Ennistymon for a few nights immediately after Easter. The hotel is set in lovely grounds with the river cascading down. There are lovely short walks around the grounds. We enjoyed the beautiful view of the cascading river from the dining room and bar. We had dinner in the bar and...
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Dear TripAdvisor Member,
Thank you for your lovely review which you posted after your Easter Break with us. I'm delighted to hear that you enjoyed the views from our bar & restaurant, the grounds, the pool and the location of the hotel.
I'm going to look into the WiFi issue you encountered. The Free WiFi in our Bar and Lobby...
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We stayed here for two nights and were dissapointed. The rooms were dungeon like; dark and badly furnished. We were able to move to another room up higher and those were better. But this hotel could be so much more! it has the possibility to be a wonderful and beautiful place. But it is stuck in the past. Drab and...
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Dear TripAdvisor Member,
I’m sorry to read that in your opinion our hotel is drab and lifeless. We have just completed a refurbishment and we have received very positive feedback from guests about the new look and feel to the property.
It’s a pity you couldn’t find anything to eat at breakfast. The breakast buffet that we provide includes a...
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Me and my wife have been to the Thai restaurant a few times now and i have to say its very contestant. I have tried almost everything on the menu now and it is really tasty. My only reservation in this restaurant is the chipped painted walls and mould and dust in the room. You would think a hotel of...
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Hello TripAdvisor Member,
Thank you for the review you posted about the consistently good Thai River Restaurant in our hotel. The restaurant is open two years now and we do get a lot of local people as well as residents dining there are a regular basis. The restaurant is located in one of the original rooms of the manor house...
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