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BEST WESTERN PLUS Grand-Sault Hotel & Suites

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187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Grand-Sault Hotel & Suites
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BEST WESTERN PLUS Grand-Sault Hotel & Suites
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151 reviews from our community

Traveler rating
    88
    47
    12
    3
    1
See reviews for
52
39
3
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (30)
  • Jun-Aug only
    (66)
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    (30)
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    (25)
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Fredericton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very Nice hotel, new building with all the modern features. People are eager to please and go out of their way to help. Small town charm with big city comforts. Easy access to the highways and town services.

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 6 days ago NEW

Hotel was clean. But I have to give a bad review. We had rented 8 rooms for two nights as well as the conference room for a banquet lunch after a funeral. Near the end of the luncheon, the power went out so the family went to the lobby. We stayed till we were asked to leave to accommodate the... More 

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Amy W, Thank you for taking the time to convey your comments regarding your recent experience with the Best Western Plus Grand-Sault. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We want to sincerely... More 

Mirabel, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for three nights and we were at Grand-Sault for a wedding and for a small vacation in family. I travelled in a lot of high quality (and price!) hotels such as Intercontinental, Ritz-Carlton, etc. and this one was the best value for the price I ever had. The rooms were nice and clean, recent, with... More 

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Patrick L, Thanks for staying at the Best Western Plus Grand-Sault, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay in Grand Falls.. We hope we have the pleasure of seeing you again soon. Travel Safe ! More 

Fredericton, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was really impressed with this Hotel. Especially the rooms and the cleanlyness. Will return and recommend because of excellent value for my money. I did find the Internet connection to be very slow. This should be improved!

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Marc Andre M, Thank you for the nice comments about our hotel being clean and comfortable.We hope we have the pleasure of seeing you again soon. Travel Safe! More 

Moncton
Top Contributor
94 reviews 94 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel on several occasion and will return whenever I have business in that area. The staff is very friendly and helpful. I wish all the hotels were this great. Keep up the good work and the great beds! :)

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Isabelle L, I'll be sure to pass your compliments along to our great staff. I know they'll be as grateful for your kind words as I am! We work on our breakfast offerings on a regular basis and we are glad that you liked our beds. I will be sure to keep your suggestion in mind Thank You. More 

Ellsworth
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a clean and well decorated hotel. The staff are very accommodating. The breakfast is typical but it has everything that I would have if I was at home. I recommend this hotel. The hotel is easily accessable from the highway and only a few minutes from downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Richard F, thank You so much for your comments and we glad we make your hotel of choice. We value your business, and hope you return soon. Safe Travels. More 

Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This a beautiful hotel!!! We frequently make road trips to Montreal with the kids and this is our hotel of choice. So happy we discovered it. Comfortable and clean. The staff very friendly. Gas station across the Street and very close to the highway. Parking lot is large, accommodating if you are hauling a Trailer (for e.g) like we were.

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Robynstravel, Thank you for the nice comments about our hotel being clean and comfortable. We also appreciate the nice comments about our associates being helpful and friendly. Many thanks and safe travels. More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice hotel. I would recommend stopping here. No restaurant in hotel but staff will help you find a spot to eat in Grand Falls. Does have a free breakfast available which is convenient. Gas station right across the street which is handy as this is our stop we use on our way to the East Coast from Ontario.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear CCCNSC, We always enjoy reading our guest reviews, especially when they're as good as this one. Thank you. We take pride in our Grand Falls hospitality and we're happy you enjoy our service and on-site amenities. We'll be sure to share your comments with our hotel team. Looking forward to welcoming you back again soon. Travel Safe More 

lorne, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

My last trip to Grand falls on business was very delightful stay at the Best western. All the staff is Really friendly, and very helpful in any way they can be to you. the rooms and beds are very comfortable. Even the breakfast is pretty good. A very nice variety to be included with your rooms. Overall stay was very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Victor P, Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe More 

Fredericton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

Always enjoy my stay at the Best Western, very nice hotels and always friendly staff and very clean rooms. I feel at home when staying there and enjoy relaxing in the hot tub. The latest upgrade to the fitness centre was a nice surprise with more equipment and a larger room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Trevor S, We always enjoy reading our guest reviews, especially when they're as good as this one. Thank you. We take pride in our Grand Falls hospitality and we're happy you enjoy our service and on-site amenities once again. We'll be sure to share your comments with our hotel team. Looking forward to welcoming you back again soon. Travel... More 

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