We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Grand-Sault Hotel & Suites

Certificate of Excellence
GreenLeadersGold level
Hotel website
Hotel deals
187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada
Special Offer
Get up to 20% off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN PLUS Grand-Sault Hotel & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Grand-Sault Hotel & Suites
Write a Review

140 reviews from our community

Traveler rating
    79
    46
    12
    3
    0
See reviews for
48
39
3
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (19)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (25)
All months
Fredericton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I always try to stay at a Best Western for my trips, very nice hotels, clean and close to all amenities. Also I have enjoyed several rewards from being a member including free nights and gift cards. I highly recommend using a Best Western for business or pleasure.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Trevor S, Thank you for taking the time to comment. I appreciate your comments and I am glad you had a great stay. It is nice to hear that you enjoy our amenities and are able to use of the loyalty program as well.We hope we have the pleasure of seeing you again soon. Travel Safe ! More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is always great. Quick and friendly check in. Clean rooms and a great breakfast(included). Access to downtown Grand Falls is easy and lots of things to see, especialy the Gorge.Many good restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear timhW3639RG, Thank you for taking the time to comment. I am happy to hear you enjoyed the breakfast and had an excellent stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe More 

Grande-Digue, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

would go back any time, close to the highway, very quiet, clean no odors, beautiful gym, very good breakfast with a lots of choice of food, the pool area has nice paintings on the walls with enough of clean towels, nice hot tub, the only thing missing is soft music in the pool area...

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Francine, Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Im glad you liked... More 

Moncton
Top Contributor
78 reviews 78 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoy my visits to Best Western in Grand falls and in Fredericton. They are my 2 favorites in New Brunswick. I always feel welcome by the staff and I they take good care of the property. I will recommend and return to this hotel for sure.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Isabelle, Thank you for taking the time to write this heart warming comment. I want to point out that this comment is twice as much appreciated as both these Best Western hotels (Grand-Falls and Fredericton) are owned by the same owner. I will share these comments with our staff and thank you for noticing the tremendous effort that is... More 

Fredericton
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Best Western Chain is always consistent in the quality of both the rooms and the service provided. I am not a fan of the compliamentary breakfasts, however, most hoteols offer the same "free" breakfast. When traveling a lot for business, these breakfasts are not very exciting. Overall, the hotel is clean, service is great and prices are reasonable

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Peter P, We always enjoy reading our guest reviews, especially when they're as good as this one. Thank you. We take pride in our Fredericton hospitality and we're happy you enjoy our service. We'll be sure to share your comments with our hotel team. Looking forward to welcoming you back again soon. Travel Safe More 

1 review
5 of 5 stars Reviewed 5 weeks ago

We had an awesome stay at the Best Wester PLUS Grand-Sault. The room was impeccable, very clean and quiet,. The breakfast room was also clean, and a very friendly helpful lady was there to help. I would highly recommend this hotel to anyone passing through Grand-Sault. Keep up the good work :)

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear jeanw695, Thanks for staying at the Best Western Plus Grand Falls, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay in Grand Falls.. We hope we have the pleasure of seeing you again soon. Travel Safe ! More 

New Brunswick, Canada
2 reviews
5 of 5 stars Reviewed February 16, 2015

We stayed here last night upon weather delaying our trip home to Saint John from Montreal. From the minute we walked in the hotels front door we were greeted by the most friendliest staff! Check in was simple, she explained every single aspect of the hotel and what time things were at. The room was the cleanest hotel room we've... More 

Was this review helpful? Yes
Marie-Louise T, Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear ksbt2015, Thank you for the nice comments about our hotel being clean, comfortable and "Tip Top Shape". We also appreciate the nice comments about our associates being helpful and friendly. Many thanks and safe travels. Hope to see you again soon. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed February 6, 2015

The staff here is great. Smiles and great conversations at all times. Rooms are always very clean and ready. The bilingual staff are well informed and will go out of their way to make shure your stay is the best.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear timhW3639RG, Thank you for the nice comments about our hotel being clean, comfortable and our bilingual staff as well . We also appreciate the nice comments about our associates being helpful and friendly. Many thanks and safe travels from all the staff. More 

Newcastle Centre, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

Always stay Best Western and have never had any issues. Always love staying here. We always choose BW for sports trips as well. The staff are pleasant, the rooms are clean and the bed is comfortable. The hot breakfast is always enjoyable and FREE. I stay a lot of nights for work and the staff get to know me and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Todd M, Thanks for staying at the Best Western Plus Grand-Sault, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay in Grand Falls. We hope we have the pleasure of seeing you again soon. Travel Safe !... More 

Cocagne, Canada
2 reviews
5 of 5 stars Reviewed January 18, 2015

We have stayed at this hotel many days for business as well as pleasure. The staff is exceptionally friendly. Service is excellent. Rooms are comfortable and clean. I would definitely recommend this hotel to anyone,

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Leo R, I'll be sure to pass your compliments along to our great staff. I know they'll be as grateful for your kind words as I am! We look forward to welcoming you again real soon. Thank you! Marie-Louise More 

Questions? Get answers from hotel staff and past guests. Ask a question

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Bathroom (2)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (80)
Viewed
Room/suite (35)
Viewed
Hotel & grounds (10)
Viewed
Dining (15)
Viewed
Bathroom (7)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question