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BEST WESTERN PLUS Grand-Sault Hotel & Suites

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187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada
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BEST WESTERN PLUS Grand-Sault Hotel & Suites
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BEST WESTERN PLUS Grand-Sault Hotel & Suites
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165 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (165)
  • Mar-May only
    (31)
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Elora, Canada
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Best Western in Grand Falls, NB is a fantastic hotel! We pulled off for the night while travelling through NB. Front desk staff was FANTASTIC! Room was spotless, and beds were super comfy! The free breakfast was similar to others we've had, but the lady running it was very nice. As far as an overnight highway hotel it's uber... More 

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Toronto
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very clean , comfortable and fantastic staff. Very well maintained. Would definitely stop again! . Room service was prompt and very reasonably priced. Pool was small but quaint and very clean. Beds were very comfortable and everything needed was provided. Well done best Western!!

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear TorontoPrincess11, Thank you for the nice comments about our hotel being clean and comfortable. We also appreciate the nice comments about our associates being helpful and friendly. Many thanks and safe travels. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

While on the road, we decided to stay 1 night at the Grand Sault Best Western. The rooms were very clean and the bed was extremely comfortable, which seems to become more important the older I get. We enjoyed the free buffet breakfast. All of the staff were very friendly and helpful. The location was also very convenient for the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Guylaine D Thank you for the nice comments about our hotel being clean and comfortable. We’re glad that you liked our breakfast. We also appreciate the nice comments about our associates being helpful and friendly. Many thanks and safe travels. More 

Barrie
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful hotel with all the amenities one expects from Best Western Plus properties. Good selection of breakfast foods and amazingly good coffee! Very comfortable bed and spotlessly clean. The only negative is the high price. $172 plus taxes for a single queen bed seems a little high priced to me, even in tourist season.

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear wanderersbarrie, Thank you for the nice comments about our hotel, we are glad you found the beds so comfortable and the hotel spotlessly cleanl We look forward to seeing you again in the future. thanks and safe travels. More 

Hamilton
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel! Beds, pillows, duvet was good quality. Staff were friendly especially the lady in the breakfast room. I would definitely stay here again. My only complaint would be the high price but sometimes after traveling all day it's worth it.

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear tincow, Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe More 

Stanley, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

I was Traveling through Grand Falls and I always stay at Best Westerns as they are clean convenient and reasonable priced. This Hotel did not disappoint. I had a very easy check in and found my room to be clean as usual. The beds are great and the hotle wifi worked great. The next time I travel through this area... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Linden G, Thank you for the nice comments about our hotel being clean and comfortable. We also appreciate the nice comments about our associates being helpful and friendly. Many thanks and safe travels. More 

Princeton, New Jersey
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel because Grand Falls was a convenient overnight stop on the way from Nova Scotia to Quebec and because of the reviews here. We were not at all disappointed. The receptionist was very welcoming and informative giving us very good information on where to have our car washed and a surprisingly good restaurant for dinner. We did... More 

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Fellwalker57, Thank you for the nice comments about our hotel being clean and comfortable. We also appreciate the nice comments about our associates being helpful and friendly. Many thanks and safe travels. More 

Brampton, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff were welcoming and helpful. The room and washroom were very clean and comfortable! A pool and fitness center were available as well as laundry facilities (at cost). Great spot for a stop over during a road trip. Breakfast was good, but would have been great to have some variation as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear noon330, Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe More 

Montreal, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been staying at the Best Western in Grand-Falls, NB. for the last three years while visiting my mom and siblings for Christmas. The hotel is situated near the highway (though you cannot hear the traffic from your room), and right off the second exit into town. The rooms are comfortable and clean, the service is second to none,... More 

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear moviesting, Thanks for staying at the Best Western Plus Grand-Sault, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay in Grand Falls.. We hope we have the pleasure of seeing you again soon. Travel Safe ! More 

Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 5 nights as he was working in the area and I was looking forward to getting away for a bit. We could not have asked for a better "home away from home"! Every morning I had a delicious breakfast that was warm and fresh. All kinds of variety from cereal, oatmeal, yogurt, beans,... More 

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Xterramama, Thanks so much for the review. We’re glad you feel our staff treats you like family, because you are ! We appreciate that you continue to choose us when you come to Grand Falls, and we look forward to seeing you next time. More 

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