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All 4 Grand Falls hotels

BEST WESTERN PLUS Grand-Sault Hotel & Suites

3.0 of 5 Hotel   |   187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada
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Ranked #1 of 4 Hotels in Grand Falls
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 weeks ago
tosca1951 Connecticut
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123 reviews from our community

Traveler rating
    64
    45
    11
    3
    0
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45
35
3
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Connecticut
Contributor
13 reviews 13 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night on our way from Quebec to Maine. The room was comfortable and the bed- well, I didn't want to get out of it in the morning. Sooooooo comfy! Hotel has a nice fitness center and new guest laundry. Nice for travelers. Desk clerk was very helpful with suggestions for restaurants in town where we could... More

Was this review helpful? Yes
Ottawa, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel Staff were very friendly and helpful. Enjoyed the room amenities and the bed was very comfortable and the hotel was quiet. The breakfast selection could be better but the coffee was hot and plentiful. It was my sons birthday and the receptionist was nice and gave him a free breakfast voucher. I would certainly stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Toronto
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great location just off the highway. The rooms are large and clean with comfortable seating. The bed was comfortable with good linens even in the bathroom and pool area. For a good rate check through CAA.

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Penguin53, Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay with us and we look forward to seeing you again soon. Sincerely, Marie-Louise More

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel one night while traveling through New Brunswick. It is a very Clean hotel, extremely helpful friendly staff, great breakfast included. Location from the highway is also convenient. It was a perfect stay,,

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Deb Kelmart, We are very happy to hear that you enjoyed your stay with us! We are looking forward to serving you again real soon. Have a wonderful day. Marie-Louise More

Peterborough, Ontario, Canada
1 review
5 of 5 stars Reviewed August 15, 2014

On our way home to Peterborough from Cape Breton NS. We were all very tired and went to check in but I had made a mistake and booked at the Best Western in Fredericton ( which we had passed two hours prior) :( ....... The staff were so accommodating...,, cancelled our room without fees and set us up in a... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Shannon S, Thank you for such a nice comment about our staff being so good to you and your family while you were on vacation. I hope you had a wonderful time and a safe drive home! Come and visit us again real soon. Marie-Louise More

Ottawa, Canada
Top Contributor
66 reviews 66 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 2, 2014

I was actually trying to get to Edmunston, but I left it too late to book a hotel there. Grand Falls was the closest and turned out to be a great choice. This is a pretty typical, new-ish Best Western. It's what you'd expect for this type of hotel: everything was clean. It's conveniently located near the trans-canada with a... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Bondersan, Thank you for your comment regarding your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Come back and see us... More

Owen Sound, Ontario
Top Contributor
57 reviews 57 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 1, 2014

It's a convenient stop on the way to PEI. The rooms are a good size and appeared to be clean. The air conditioner was loud so we turned it off. The window did open to allow for fresh air. There are plenty of choices for food in the area. We went to Pizza Delight and it was good. We would... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear DH2012_12, I would like to thank you for your review. We always enjoy reading the feedback from our guests and we appreciate it a lot because that`s the only way we know which improvements we need to make. Again, thank you and we hope to serve you again soon! Marie-Louise More

Saint Petersburg
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

This hotel has all the amenities you could want and the staff is helpful and caring.Good hints given about places to eat and things to do in Grand Falls. They had accurate information about the tours offered of Grand Falls.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Roberta R, Thank you so much for taking the time to write us a nice review. I am happy that our staff gave you all the information you needed for you to enjoy the beautiful city of Grand Falls to the fullest. We hope to see you again soon! Sincerely, Marie-Louise More

New Orleans, Louisiana
Top Contributor
143 reviews 143 reviews
55 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 15, 2014

This is a nice facility. And the staff was very friendly and helpful. Our room was nice, with two queen beds. The the bathroom counter was large. But there was nothing truly special about either the room or the facility. Given the limited number of hotels in Grand Falls, it is a reasonable choice.

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear CFH_NOLA, I would like to thank you for taking the time to write us a review regarding your last stay with us. It is always a pleasure to hear that our staff is friendly and helpful. Again thank you and safe travels! Sincerely, Marie-Louise More

Moncton
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 11, 2014

Rooms cleaned and bed comfortable. I have stayed there several times and it's the only place that I would recommend staying if you are in the Grand Falls area. Great spot next to the Senechal center. Close to downtown, only minutes away from Little pizza house and Jack fries. The service from the front desk to the cleaning staff is... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Isabelle, Thank you so much for taking the time to write us a nice review! It is always a pleasure to have you stay with us and I am glad we were able to provide you with excellent service and clean rooms. We are looking forward to seeing you again real soon! Marie-Louise More

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Additional Information about BEST WESTERN PLUS Grand-Sault Hotel & Suites

Address: 187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada
Phone Number:
Location: Canada > New Brunswick > Grand Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grand-Sault Hotel & Suites 3*
Number of rooms: 61
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Also Known As:
Best Western Grand Falls
Grand Falls Best Western
BEST WESTERN PLUS Grand-Sault Hotel & Suites Grand Falls, New Brunswick

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