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All 4 Grand Falls hotels

BEST WESTERN PLUS Grand-Sault Hotel & Suites

2.0 of 5 Hotel   |   187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada
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BEST WESTERN PLUS Grand-Sault Hotel & Suites
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Ranked #1 of 4 hotels in Grand Falls
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 2, 2014
Dan G Fredericton, Canada
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105 people have reviewed this hotel

Traveler rating
    53
    42
    7
    3
    0
See reviews for
41
28
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Fredericton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Stayed at the Best Western in Grand Falls while visiting friends and family. Really enjoyed the stay. It was very quiet. The room was clean and the staff very friendly. Tried the breakfast in the morning and there was a good, buffet style selection. Will definitely return!!!!

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thanks for staying at the Best Western Plus Grand-Sault, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay. We hope we have the pleasure of seeing you again soon. Travel Safe ! More

Grand Falls
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2014

The Best Western Plus was a great way for our daughter to celebrate her thirteenth birthday! She and her friends enjoyed the pool and hot tub several times during our stay. The lounge was very accomodating for pizza, cake and gift opening. The room was perfect for them to hang out and watch a movie on the in room DVD/Bluray... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. More

Tokyo, Japan
Top Contributor
62 reviews 62 reviews
62 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 31, 2013

Interior decor: Good for Best Western brand. Nice wild west themed lobby. Exterior appearance: Ordinary motor hotel. Outside view from the room: Parking lot. Average Room size: Approximately 35 square metres. Adequate. Price value: Nice facility makes the price reasonable. Service: Very friendly front desk staffs. Bed: Queen soft Location: Off highway 2

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thank You so much for your comments. We value your business, and hope you return soon. Safe Travels. More

Kingston, Canada
1 review
5 of 5 stars Reviewed December 26, 2013

I had booked a discount rate at this hotel and when my plans had to change, management kindly permitted the new reservation without additional cost. My children and I enjoyed comfortable beds, the pool, reliable wireless internet, and the hot breakfast. Just off the highway so very easy to find, but not within walking distance of the town. Staff were... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe More

Moncton, Canada
1 review
5 of 5 stars Reviewed December 18, 2013

I spent one night here on a business trip. Clean, friendly, internet worked well, nice workout room, good hot breakfast, easy highway access. I would stay here again. Why is there a minimum of 200 characters? I think I said what I wanted to in a succinct and efficient manner LOL.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe More

Campbell River, British Columbia, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2013

we had a very enjoyable night.The staff at the front desk were helpful,they had a laundry so I was able to wash some clothes.the pool was very nice.It would have been nice to have a restaurant as we didn,t feel like driving and it is to far away to walk.They were out of regular rooms so gave us a discount... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thank You so much for your comments. We value your business, and hope you return soon. Safe Travels. More

NB
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 21, 2013 via mobile

Stayed here for a night on October 13th in a king size bed room. I was very impressed by the room and customer service. The room looked so new and one of the cleanest hotels I've ever stayed. It opened up in 2005 but I thought it opened less than a year ago due to the cleanliness and appearance. It's... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

We always enjoy reading our guest reviews, especially when they're as good as this one. Thank you. We take pride in our Grand Falls hospitality and we're happy you enjoy our service and on-site amenities. We'll be sure to share your comments with our hotel team. Looking forward to welcoming you back again soon. Travel Safe More

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed October 13, 2013

This a basic hotel for a stopover. Staff were friendly and knowledgeable. We had a queen room which was squishy for size, we didn't need the extra bed but couldn't get in a king on the night we stayed. The decor is outdated but I heard they are getting renovated soon. Standard breakfast was included. They also had Gluten free... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thank You so much for your comments. We value your business, and hope you return soon. Safe Travels. More

Warwick, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 2, 2013

We stayed here for one night on 29 September 2013 in a twin queen bed room. Nice new hotel on a quiet spot by the highway above the town. Room was narrow and there was not much space with two beds in it, but the beds were so nice you didn't want to get out of them anyway! Room had... More

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thanks for staying at the Best Western Plus Grand Sault, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay and that you loved the beds! We hope we have the pleasure of seeing you again soon. Travel Safe... More

Ottawa, Canada
1 review
4 of 5 stars Reviewed September 26, 2013

The Hotel staff were very friendly and the Hotel accommodations were very good. Clean room and comfortable bed. The hot breakfast was scrambled eggs, sausage &baked beans. The other selections include the normal continental breakfast items. WiFi, Cable TV, Exercise room & small pool.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marie-Louise T, General Manager at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe More

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Additional Information about BEST WESTERN PLUS Grand-Sault Hotel & Suites

Also Known As:
Best Western Grand Falls
Grand Falls Best Western
BEST WESTERN PLUS Grand-Sault Hotel & Suites Grand Falls, New Brunswick
Address: 187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada
Phone Number:
Location: Canada > New Brunswick > Grand Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Grand Falls
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Grand-Sault Hotel & Suites 2*
Official Description (provided by the hotel):
The Best Western Grand Sault Hotel & Suites is the perfect place for vacationing families and business travelers. Free amenities in this (open year round) hotel include a hot deluxe continental breakfast, a heated pool with hot tub, a fitness center, daily newspaper, free parking and pet friendly. Guest room amenities include free high-speed Internet access, hairdryer, iron with ironing board and coffee maker. Microwaves and refrigerators are available in all suites. ... more   less 
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