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The Royal Hotel and Merrill Leisure Club

Main Street, Bray, Ireland (Formerly The Royal Hotel Bray)
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The Royal Hotel and Merrill Leisure Club
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The Royal Hotel and Merrill Leisure Club
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663 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Toronto, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Renovations continue--This is an older hotel.If the room is any indication they are doing things just fine. Had been booked into a west-facing window with a panoramic view of Wicklow hills and of the park and lower part of town. Great for walkabouts and nicely situated on Main Street and a ten minute walk to the seafront and promenade hotels... More 

Was this review helpful? Yes
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear norm l Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is greatly appreciate. We do look forward to welcoming you all back in the hotel in the near future If in the meantime i can be of further assistance please do not hesitate to contact me Kind regards Suzanne... More 

County Dublin, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Room was very cold, this is Ireland, it was about 3 degrees that night. When I asked for an extra duvet and to ask for that I had to call from my mobile phone because there was no phone in the room, I got a really old fan heater which smelt like burnt air when on. Then noticed from my... More 

Was this review helpful? Yes 1
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear Maria D Thank you for posting your views of your stay at The Royal Hotel Bray I have examined them carefully and discussed them with the relevant members of the team. While I appreciate that we did not live up to your standards on this occasion. We are currently in process of refurbishing our bedrooms at this moment in... More 

County Louth, Ireland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm not one to complain about hotels but this place is awful no better way to describe it. We stayed for 2 nights & we had to move room 3 times due to our sink being blocked in the first room we rang reception waited around & no-one came to fix the problem eventually after we rang twice they came... More 

Was this review helpful? Yes 3
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear Hickler Thank you for posting your views of your stay at The Royal Hotel Bray. We are delighted to advise you that we are under management in the hotel. We are currently in the process of refurbishing our bedrooms. As you can imagine this is time consuming as we do have 128 bedrooms in the hotel. We do look... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel as the location near to the DART station in Bray and easy access to Dublin, and to use the leisure facilities. I was not disappointed. The room was of good size the bath large with bath tub. The only downside with the bathroom was the fixed shower I prefer shower that you can move. The breakfast... More 

Was this review helpful? Yes 1
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear Colm M Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is greatly appreciate. We do look forward to welcoming you all back in the hotel in the near future Kind regards Suzanne McCabe More 

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During the summer I and my 2 friends stayed in this hotel! as we walked to the reception we already felt welcome as the corridors was clean and all the staff said hello. We got to the reception and the staff were happy and welcoming! We went to our room which was as lovely and bright! We had a great... More 

Was this review helpful? Yes 2
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear Kate M Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is greatly appreciate. We do look forward to welcoming you all back in the hotel in the near future Kind regards Suzanne McCabe More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Window wide open,no heating on in room,no hot water,telephone not working,litter under desk,no light in bathroom,maintenance man did not arrive for over 2 hours and could not fix light in bathroom and had to call an outside electrician who could not arrive until 2pm!y which time I was obviously gone!

Was this review helpful? Yes 1
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear 854Michael Thank you for taking the time to post a recent review. We are disappointed the hear that you stay did not live up your expectations. We are currently in process of refurbishing our bedrooms at this moment in time. As you can image with a large property this is very time consuming. If in the meantime I can... More 

Kelowna
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Royal hotel has been upgrading it the past few years with new lobby and bar but the rooms were in such a need of an remodel. At Last, The work has started already and from the look of the new rooms it will be fabulous. They are all been painted, new carpets, furniture, new beds and bathrooms and eventually... More 

Was this review helpful? Yes 2
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear IrishEyesOkanagan Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is greatly appreciate and your comments has been relayed to our staff members. We do look forward to welcoming you all back in the hotel in the near future Kind regards Suzanne McCabe More 

County Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here overnight together with some friends and I could say that we did enjoyed our stay. Greeted by the courteous staff, we were able to use their amenities like the swimming pool, sauna, steam and what I love is the whirlpool Jacuzzi and their wide selection of breakfast items.The only downside is the lift (elevator), there's like a... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very basic hotel. The room we had was quite big. The corridors seem quite scruffy and outdated. Service in the restaurant wasn't great, a bit slow . Food was fine, garlic mushrooms were rock hard and very bland everything else was just standard. Breakfast was decent. All in all I don't think I'd return, I'd prefer fork out the little... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

-A local that Stayed here for two nights. -Sink was blocked, plumber came in to fix it. Used our towels to wipe off dirt from the sink and floor. Then left it there, lying on the floor. The toilet bowl had stuff in it (god only knows what it is) Wish I took pictures! -No Wifi in the room, but... More 

Was this review helpful? Yes
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