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The Royal Hotel and Merrill Leisure Club

Main Street, Bray, Ireland (Formerly The Royal Hotel Bray)
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The Royal Hotel and Merrill Leisure Club
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The Royal Hotel and Merrill Leisure Club
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673 reviews from our community

Traveler rating
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    167
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dublin, Ireland
Top Contributor
64 reviews 64 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed yesterday NEW

Royal Hotel Bray 20th May 2015 Dear fellow traveler Thank you for reading my review On arrival you will notice signs appologising for the refurbishment work. Which is over-due. The hotel is out dated and needs modernising. The services are still good, and offer 3* facilities i.e. telephone in room, a safe, tea & coffee and kettle. TV etc. The... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Definitely would not recommend this hotel.. Rooms were extremely dated. Plug sockets at dressing table were covered by a wall mirror, when i eventually figured out a way to plug in my hair dryer it blew the fuse. Possibly worse hotel I've ever stayed in. €5 to pay for car park. Awful smell in corridors. Lift shuck an awful lot.... More 

Was this review helpful? Yes 2

Travelers are raving about these Bray hotels

dublin
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I bought a deal online for one night with dinner, breakfast and late check out, 1pm. When we arrived at the hotel it didn't look great but there were signs up saying that they are renovating. The car park is at the back of the hotel but you must pay (€5 a night). Walking through the hotel it was very... More 

Was this review helpful? Yes 2
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear hestersherwin Thank you for your recent review. We are sorry to hear that your stay with us was not to your satisfaction. The hotel is under new management. We are currently in the process of refurbishing,as you can image this is time consuming due to the size of our property. We are surprised to hear such negative comments with... More 

Anglesey
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent two nights in this hotel. The staff are very friendly. Breakfast was very good, staff helpful. This hotel has had some refurbishment done, our room was very clean & warm. They need to replace the old windows and paint the outside of the hotel to make it look more inviting to stay there. I would stay here again... More 

Was this review helpful? Yes 3
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear Anglesey-Island-girl Thank you for taking the time to post your comments. Your feedback is greatly appreciated and will be relayed to all of our departments. We do look forward to welcoming you back in the near future Kind regards Suzanne More 

Belfast, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Bedroom wasn't clean. Dust and webs everywhere. Toilet didn't flush properly. Shower Curtain was covered in mould and smelt really bad. Window latch was broken and didn't close properly. Bed felt like it hadn't been changed. Noise on corridor from 12 midnight until 3am. Phoned reception twice, but did no good. What we got for breakfast was ok, but I... More 

Was this review helpful? Yes
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear MarkLni Thank you for your feedback. We are sorry to hear that the hotel did not meet your standards on this occasion. We are currently under new management and in the process of refurbishing. As you can imagine with a large hotel this is time consuming. While we appreciate the hotel is old and our room decor is not... More 

swindon wiltshire
Top Contributor
123 reviews 123 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Under new management and being refurbished. If it can go wrong ,it did. Management blamed staff, staff in tears. Chef is useless. What he cooked was brilliant but he had no idea how to judge the amount of food to cook and buy. Not one meal passed without something running out. TV reception poor, restocking coffee and milk in the... More 

Was this review helpful? Yes
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear fuglycat Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is greatly appreciate. I have examined your points carefully. We are currently in the process of refurbishing our bedrooms and this is being done section by section in the hotel. We do look forward to welcoming you all back in... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night last week and can truthfully say it's the worst hotel I've ever stayed in! Booked a 1 night break with dinner, I understand that it's being renovated but you should make ppl aware of this before hand. We drove up to the hotel and looked nothing like the pictures and the paint was hanging off!... More 

Was this review helpful? Yes 1
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear Penguin2588 Thank you for posting your views of your stay at The Royal Hotel Bray I have examined them carefully and discussed them with the relevant members of the team. We are currently in process of refurbishing our bedrooms at this moment in time. As you can image with a large property this is very time consuming. We have... More 

Toronto, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Renovations continue--This is an older hotel.If the room is any indication they are doing things just fine. Had been booked into a west-facing window with a panoramic view of Wicklow hills and of the park and lower part of town. Great for walkabouts and nicely situated on Main Street and a ten minute walk to the seafront and promenade hotels... More 

Was this review helpful? Yes 2
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear norm l Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is greatly appreciate. We do look forward to welcoming you all back in the hotel in the near future If in the meantime i can be of further assistance please do not hesitate to contact me Kind regards Suzanne... More 

County Dublin, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Room was very cold, this is Ireland, it was about 3 degrees that night. When I asked for an extra duvet and to ask for that I had to call from my mobile phone because there was no phone in the room, I got a really old fan heater which smelt like burnt air when on. Then noticed from my... More 

Was this review helpful? Yes 1
Suzanne M, Director of Sales at The Royal Hotel and Merrill Leisure Club, responded to this review

Dear Maria D Thank you for posting your views of your stay at The Royal Hotel Bray I have examined them carefully and discussed them with the relevant members of the team. While I appreciate that we did not live up to your standards on this occasion. We are currently in process of refurbishing our bedrooms at this moment in... More 

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