My husband,my daughter and I stayed recently at this hotel. We had one of the upgraded rooms which was really nicely decorated and roomy. Our room was at the back, looking out onto the parking area, it was lovely and quiet at night. The staff are great, special mention to Siobhan who was working in the restaurant, she was really...
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Thank you for sharing your recent experience at The 4 Star Castle Hotel and thank you also for choosing us as the destination to 'recharge those batteries'. I am very pleased to note that you and your family enjoyed your visit so much, and in particular our 'helpful' staff and 'tasty' cafe food! Thanks again for letting others know about...
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After visiting Macroom many times, for the first time I stayed in the Castle. I was most impressed by the spacious room and plenteous storage space. The staff were extremely friendly and welcoming. I would recommend this hotel to anyone who might be interested in a visit to west Cork.
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Thank you very much for sharing your recent experience at The 4 Star Castle Hotel Macroom. We really are delighted to hear you enjoyed your stay with us and I have passed on your very kind remarks to our staff, who genuinely love to hear of a happy customer! Next time you are in The West Cork Area, please do...
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i have just returned from the castle hotel where i stayed for two nights on the occasion of my sister's wedding and all i can say is wow what an impressive service in a cosy top class hotel we received. the thoughtfulness and genuine concern of all of the staff was palpable. the rooms are comfortable and very clean and...
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Thank you very much for your recent posting following your sister's wedding here at The 4 Star Castle Hotel Macroom. We are all delighted to hear you enjoyed such a special occasion so much. Their choice of Gougane Barra was an excellent one, as it is very hard to beat this magical location. I have shared your very kind remarks...
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Stayed here with the "€200 all in" deal. The room was nice & clean. However, the shower was only luke warm, we couldn't get the heat to go higher. The air conditioning didn't work either so the room was very hot.
We ate in b's restaurant on the first night as part of our deal. The meal was average at...
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Thank you for your recent visit to Macroom. And thank you for sharing your experience of The 4 Star Castle Hotel Macroom and indeed for highlighting areas which you feel need attention. We are always interested to hear every guest's review as it allows us to continuously improve and build on our standards. We will correct the items you mentioned...
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Today my parents returned from a week long stay at this hotel and haven't stopped talking about it! They travelled with a group of 35 other pensioners who were all treated like VIP's throughout their stay. They were very pleased with the hotel facilities but what impressed them most was the courtesy and kindness shown to them by every member...
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Thank you very much for sharing your parent's experience at The Castle Hotel and posting such a positive review, following their recent stay with us. We really are delighted to hear that they enjoyed their visit so much. Our staff genuinely enjoy looking after the many groups who choose to stay with us and relish hearing about their daily outings...
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The Castle Hotel in the centre of Macroom is a little gem, staff are exceptionally friendly with food deserving of 5 star rating - highly recommend
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great hotel, staff are extremely friendly and couldnt do enough for the guests. rooms are clean and comfortable. shower could have been a little cleaner as grout is discoloured and old looking. the only fault i would have is that the fan from a huge air conditioning unit in the super valu next door comes on at 7.30 in the...
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Thank you very much for your recent posting following your visit to The 4 Star Castle Hotel Macroom. We are really pleased you enjoyed your stay and we have taken on board your remarks and will work on them today.
We hope to have the pleasure of welcoming you back to Macroom again soon.
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My wife and I stayed just one night (April 13) in the castle hotel for our wedding aniversary and it was so good I had to leave a review. I couldn't praise it enough. From the facilities to the food(in the bar), everything was perfect. But what made our stay was the staff. Every employee we met were so friendly...
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Thank you very much for taking the time to let us know about your recent experience at The 4 Star Castle Hotel Macroom.
Happy Anniversary to you both and we are delighted that you selected us as the destination for your celebrations.
Thank you for your very positive remaks which I have shared with all the team members.
We really...
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Yesterday evening had dinner at this hotel, this was our second time, the first time the food was lovely, but yesterday it was something out of faulty towers. There were six of us 2 adults and 4 kids - 2 teens & 2 younger. We ordered starters which were ok, then the dinner arrived put on the table & the...
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Thank you for your recent posting following your meal at The Castle Hotel. I would firstly like to sincerely apologise for what can only be described as a very dissatisfactory experience. I can fully understand your disappointment as we all look forward to occasions where we eat out. May I also take this opportunity to point out that all the...
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We stayed in the hotel for a friends wedding and even though we arrived very late at night the first night they very kindly offered to make us food. We were shown to our room but asked to be moved as the air conditioning noise outside would be hard to sleep through,they moved us no problem to a room where...
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Thank you most sincerely for both taking the time to let us and others know about your stay at The Castle Hotel and also for making such positive remarks following your visit for the wedding.
We are delighted to hear you enjoyed all aspects of your stay. I have passed on your comments to all those on duty for the...
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