We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ice House Hotel

Certificate of Excellence
The Quay, Ballina, Ireland
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
The Ice House Hotel
Professional photos View all
Browse nearby
The Ice House Hotel
The Ice House Hotel
The Ice House Hotel
Share an Experience

785 reviews from our community

Traveler rating
    448
    174
    92
    42
    29
See reviews for
64
500
15
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (785)
  • Mar-May only
    (209)
  • Jun-Aug only
    (218)
  • Sep-Nov only
    (204)
  • Dec-Feb only
    (154)
All months
Cork, Ireland
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

I will start by saying that this wasnt our first stay at the Ice House Ballina. We fell in love with this hotel 4 years ago, when we came there for the first time. We have stayed in the hotel 3 times prior to this visit and all were absolutely lovely. It was a real home from home. All the... More 

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Visit this hotel for a short break, first impression were poor, reception from staff was. unwelcoming amd staff were unfriendly in general and alway seemed too over run . Was difficult to order food or drink in the bar. Food was quite good in the restaurant but it is on the expensive side , €30 for most main courses. The... More 

Was this review helpful? Yes 1
Dublin, Ireland
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

My partner and I stayed in The Ice House recently and found the overall experience disappointing. We arrived at the hotel late in the afternoon and were looking forward to relaxing in the outdoor hot tub, sauna and steam room. The steam room was out of order and the outdoor area was a let down. The hot tub was cold... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived for a 1 night stay and we up-graded to the suite when we were making the booking. Do not book a suite room! It is not worth the expensive price! The room itself is nice but there were cobwebs everywhere and crumbs on the counter top! The complementary water bottles were faulty and could not be even be... More 

Was this review helpful? Yes 2
Ennis, Ireland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel last December and had been meaning to write a review since then! The service we experienced in this hotel was like nothing we had experienced before. From the telephone call to confirm our reservation I knew this hotel went the extra mile when it came to service. After being shown to our room by a... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. We are delighted with your kind words and that you appreciated all the little details during your stay. We hope to welcome you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Ire
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff here are just so pleasant, professional, and welcoming showing that service does make a difference! The view of the river from the room is just breathtaking. So relaxing to just roll up a seat, grab a newspaper and watch the many varieties of birds and river life. Room is very clean and also warm. On the other side, the... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your review. I am happy to hear your overall experience at the Ice House was an enjoyable one, your feedback is much appreciated and we acknowledge and will act upon your comments. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Belfast, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I had a two day stay in this hotel. The hotel is very nice, a little bit quirky, probably could do with a little spruce up in some places but the wonderful view from the room made up for this. One negative point is that the walls are very thin and you can hear a little noise... More 

Was this review helpful? Yes 4
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. Its great to hear such positive feedback which our team will be delighted with. I am glad you enjoyed your visit and we look forward to seeing you back again over the summer. Kind Regards, Jason Horkan Deputy General Manager More 

Dublin, Ireland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited the hotel for a romantic get away with my fiance. The room was amazing overlooking the river. The staff were very friendly and the food was immense. If you are looking to spend a few hours in the spa without treatments, you may be disappointed. The out door hot tub was cold and the thermal showers were under... More 

Was this review helpful? Yes 3
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. I am glad to hear you enjoyed your overall experience here at the Ice House, however I'm sorry to hear our thermal area did not meet your expectations on this occasion, and we have taken your comments on board. We do hope to welcome you back to the Ice House again soon.... More 

Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Ice House Hotel for 3 nights following our wedding. We arrived late on the Sunday night and received a warm welcome by staff. Our suite was amazing, huge with a beautiful view over the Moy and beyond, Beleek Woods. Everything was top class: Clean, warm, friendly and incredibly relaxing. We had breakfast each morning which was... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. Its wonderful to hear such positive feedback and we are delighted you enjoyed your stay with us so much. We look forward to welcoming you back to the Ice House again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Limerick, Ireland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a mid week break (Wed-Fri) Booked a riverside room, which too our delight was a spacious 2 room suite with a very large bathroom. The views from the room were amazing of the river ( this is your view when you wake up each morning) The food was probably the best food I've ever had in an... More 

Was this review helpful? Yes 4
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your feedback on your recent stay with us. I am glad to hear you enjoyed your dining experience with us and indeed your overall stay at the Ice House, our team will be delighted with your comments. Hope to welcome back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

249 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (219)
Viewed
Room/suite (58)
Viewed
View from room (32)
Viewed
Dining (24)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (25)
Viewed
Bathroom (20)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (14)
Viewed
View from room (1)
Viewed
Dining (8)
Viewed
Room/suite (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question