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The Ice House Hotel

The Quay, Ballina, Ireland
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Ice House Hotel
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The Ice House Hotel
The Ice House Hotel
The Ice House Hotel
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776 reviews from our community

Traveler rating
    444
    172
    92
    41
    27
See reviews for
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490
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Galway, Ireland
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars NEW

I had a thoroughly enjoyable 2 night stay at the Ice House. The staff are excellent, extremely friendly and willing to help at all times. As someone who value customer service, this was a really plus for me. The rooms are pretty standard but the beds are amazingly comfortable! The pillows, duvet and mattress are just perfection. It's the little... More 

Was this review helpful? Yes
Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a 2 night stay over valentines weekend for my wife and myself. It was our 1st visit to the Ice House and was a thoroughly enjoyable experience from the moment we arrived til the moment we left. We stayed in the Chill Riverside suite which was very spacious but also retained a 'cozy' feel to it. The room... More 

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. I am glad you enjoyed your overall experience with us, our team will be delighted with your feedback. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for our anniversary, a beautiful setting, views are amazing, food was the nicest I've had in years, very pleased overall, though there seems to be a shortage of staff, our experience was overall very positive, highly recommended!!

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. I am delighted to hear you enjoyed your stay with us. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Galway, Ireland
Senior Reviewer
7 reviews 7 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Just stayed at the icehouse last night and the service this morning was totally unacceptable. No staff to serve breakfast and I paid €110 for one night bed and breadfast and then only got one egg and toast. Definitely overpriced.

Was this review helpful? Yes 7
Galway, Ireland
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for one night midweek with my boyfriend for our anniversary. The staff were very welcoming and our room had an amazing view over the water. The hot oil massage I got was extremely relaxing and I felt great afterwards.We lounged in the relaxation room in our robes and spent some time in the hot tube outside even... More 

Was this review helpful? Yes 4
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank your for your recent review. We are delighted that you enjoyed your dining experience with us and indeed your overall stay with us, our team will be delighted with your feedback. We hope to see you back at the Ice House again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Dublin, Ireland
Top Contributor
51 reviews 51 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I think that the most spectacular point about the hotel is the beautiful view. I recall sitting in the hot tub outside and looking out to the wonderful view of the river... well that just feels like complete luxury. The room was really nice, and I really liked the design and the furniture within it. I haven't used the Spa... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. I am delighted you enjoyed your stay with us and really appreciate your feedback. We look forward to welcoming you back again soon. Jason Horkan Deputy General Manager More 

Cork, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I rarely write reviews, however felt a few things needed to be said on this hotel. Also, we have experience of staying in similar price range hotels across Ireland so believe we have a good benchmark. Starting with the positives. The views are beautiful and it is a lovely town. The staff were helpful & the evening meal was lovely.... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review, We are glad to hear you enjoyed your dining experience with us, however I am sorry that the rest of your stay did not meet your expectations. Should you wish to discuss your stay in more detail please feel free to contact me my email is jason@theicehouse.ie I look forward to hearing... More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What an astonishing view when getting up in the morning! The room interior could be expected at a certainly higher price level which makes it even more amazing when you arrive at this hotel. Good for a business trip with a beer in the evening at the bar but also recommendable for a several day family holidays.

Was this review helpful? Yes 3
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. I am delighted to hear you enjoyed your visit to the Ice House and appreciate your feedback. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Ireland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a view from the room - a wall of window looking out on the river. Lying on the bed it is as if one is part of the river as one can't see land on the near side of the river. Across the river are the Beleek woods which took up the morning sun. A variety of ducks and... More 

Was this review helpful? Yes 3
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your wonderful review of the Ice House. We are delighted you enjoyed our location on the banks of the river Moy. We hope to see you back at the Ice House again soon. Kind Regards, Jason Horkan Deputy General Manager More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Ice House is a wonderful hotel in terms of location and styling. The views are fabulous, the format of the layout is interesting and the facilities are good. It is a little bit shabby now, bit worn in places which is why I gave it only a 4 star. Also the desk clerk on arrival was not very helpful... More 

Was this review helpful? Yes 3
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. I am glad to hear your had an enjoyable experience overall. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

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Additional Information about The Ice House Hotel

Address: The Quay, Ballina, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range (Based on Average Rates): $$
Number of rooms: 32
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Also Known As:
Ice Hotel Ballina
The Ice Hotel
Hotel Style:
#2 Romantic Hotel in Ballina

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