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The Ice House Hotel

Certificate of Excellence
The Quay, Ballina, Ireland
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The Ice House Hotel
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The Ice House Hotel
The Ice House Hotel
The Ice House Hotel
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794 reviews from our community

Traveler rating
    449
    178
    96
    43
    28
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507
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed today NEW

My wife won a prize from a competition on FB for a 2 night stay, we where delighted as we had stayed here a few years ago for our first anniversary and absolutely loved it, but the wow factor was missing this time around. On arrival we where not greeted very well and the person at the front desk almost... More 

Was this review helpful? Yes
Dublin
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location is very impressive and the hotel is a very nice development of old and modern. Check in was very friendly . The room ( Moy Heritage Suite) was initially very impressive - spacious , nice decor - old world distressed chinoise .... and a very nice bathroom with wooden tub BUT impractical wardrobe made the stay awkward. You... More 

Was this review helpful? Yes
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. We are pleased to hear that your overall experience at the Ice House was enjoyable. I am sorry your dining experience did not live up to expectations and will look into your comments regarding your dining experience. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General... More 

Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Treated brilliantly as Solo Traveller! Stayed for 4 nights Beautifully situated on the river Foy (a haven foŕ salmon fishing im told). Stayed in a glorious suite with floor to ceiling windows. Lovely to have a balcony (important if a smoker!). Loved how the bedroom and living area can be separated by sliding door. Think stayed in Gold Room? Very... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your review of the Ice House. We are delighted to hear you had an enjoyable stay with us and your feedback is much appreciated. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all the setting of the hotel is seriously beautiful and the rooms are stunning. What let's it down a little is the following: 1. You can hear everything in the rooms beside you. Like everything. There seems to be no sound insulation between rooms. 2. The food is good. Just good and for the price one would expect... More 

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your review. We are pleased to hear that your overall experience at the Ice House was an enjoyable one and I am currently looking into the points which you have mentioned. We hope to welcome you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Dublin, Ireland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel met our expectations generally. We received a friendly welcome upon check in and we had a very nice lunch (sandwiches) while our room was being readied. The setting is lovely, on the banks of the River Moy. The view is beautiful. We stayed in one of the Heritage Suites and this was the high point of our stay.... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. I am glad your overall experience at the Ice House was enjoyable and we have taken on board the comments which you have highlighted. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Nenagh, Ireland
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in the Ice House for one night last week and have to say that I loved it. The hotel itself is beautiful, a quirky mix of old and new. Our (standard) room was so comfortable and stylish with stunning views over the River Moy. Staff were very helpful and friendly. The spa and relaxation areas were a nice bonus.... More 

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your lovely review. Its brilliant to hear such positive feedback and our team will certainly be delighted with your comments. We look forward to welcoming you back to the Ice House again soon. Kind Regards, Jason Horkan Deputy General Manager More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Visited on Saturday night of a bank holiday weekend. We had 3 courses of which all were good, except the fish course was not very flavorsome. Cocktails were quite meagre and not recommended. The food, service and atmosphere were fine in general, but not really up to the hotel rating or price. I would expect similar from a gastro pub... More 

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. I am sorry your overall experience at the Ice House did not meet your expectations, we do appreciate your feedback and would like to get another opportunity to welcome you back again. Kind Regards, Jason Horkan Deputy General Manager More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Myself and my husband booked 3 nights in the hotel after our wedding as a mini honeymoon on the recommendations of others. We journeyed 4 hours only to find that the hotel made a mistake with our booking and the suite we had booked was not available. As it was a long stay and a special occasion we decided that... More 

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. I am sorry to hear that you did not have an enjoyable experience with us and I do apologise for any confusion with your initial booking, if you would like to discuss your stay in more detail with me please email jason@theicehouse.ie Kind Regards, Jason Horkan Deputy General Manager More 

County Westmeath, Ireland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I have just spent a lovely weekend at the Ice House, we stayed in one of the heritage rooms, very nice but I think next time I will go with one of the more modern rooms. I can't speak highly enough of the food at this hotel. Breakfast, bar food and the restaurant were all top notch,... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. I am glad to hear you had such an enjoyable experience with us and our team will be delighted with your kind words. We hope to see you back at the Ice House again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Galway
Top Contributor
63 reviews 63 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband received a two night voucher as a birthday treat so we chose to go for a Sunday and Monday night which we figured would be a nice quiet time for using the much heard about spa and outdoor hot tubs. Unfortunately due to renovations at the spa we only got to use it one afternoon before it closed... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. We are delighted to hear you enjoyed your stay with us and made the best of our fantastic location. We do look forward to welcoming you back to the Ice House again soon. Kind Regards, Jason Horkan Deputy General Manager More 

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