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The Ice House Hotel

The Quay, Ballina, Ireland
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The Ice House Hotel
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The Ice House Hotel
The Ice House Hotel
The Ice House Hotel
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766 reviews from our community

Traveler rating
    440
    168
    91
    41
    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived late on a cold Thursday's night from a business trip. Reception is small and intimate but the warm glow of a turf fire beckoning from a room yonder welcomed you into the world of the boutique hotel. This was certainly no business hotel and even its restaurant surpassed the normal blend of hotel "average food". Food excellent, room spotless... More 

Was this review helpful? Yes 1
Ireland
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I first stayed here 6 years ago and I always raved about how fantastic everything was. Maybe I built up the stay so much since then that I was sligthly disappointed with my recent stay. Now when I say slightly it is ever so slightly. I stayed in the Saffron room which had a small balcony on the river. There... More 

Was this review helpful? Yes
ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from a lovely weekend in The Ice House. Arrived late on Friday evening to a lovely warm welcome. The Room was beautiful with wonderful views over the River Moy. Breakfast was excellent and freshly made to order. We had dinner on Saturday night and once again the food was excellent with the staff very attentive at all times.... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. We are delighted to hear you enjoyed your stay with us so much and we really appreciate your comments. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Dublin
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely spa weekend with my mum and sister. Food was really good. Breakfast was really good. Hot food served to table. Dinner was great two. Staff were very nice. One negative was that the hotel in general was cold. Also the radiator in the room was very noise. However I would recommend this hotel to a friend.

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. I am delighted you and your party enjoyed your dining experience with us and indeed the overall the spa weekend experience. We look forward lo seeing you back at the Ice House in the near future. Kind Regards, Jason Horkan Deputy General Manager More 

County Dublin, Ireland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I haven't stayed here since 2012 but since then I've stayed in a lot of hotels and no where compares to the ice house. The staff were the best I've experienced. We had champagne on arrival. Home made cookies still warm delivered to us. our room was outstanding it was very hard to leave. We had the most beautiful view... More 

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your wonderful review of the Ice House. I am glad to hear you enjoy your experience with us so much each time you visit. Our team here will be delighted with your feedback. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Ireland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Was my birthday celebrate and booked a Double room & coming early around 12:30,after an hour waiting the girl who work the reception give a suite to us, was really surprised. is a really nice room warm,clean,quiet & with beautiful view. the staff was really nice, special the irish girl who working in the restaurant @13th in the morning. Absolutely... More 

Was this review helpful? Yes 2
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review. We are delighted to hear you enjoyed your recent visit to the Ice House and we really appreciate your feedback and will certainly address the points mentioned in your review. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We attended a wedding here during the Christmas period and really enjoyed it. It is a very quirky hotel with lots of nooks and crannies. Food was great at the wedding and the breakfast was superb. Staff were under a lot of pressure when we arrived as a lot of us wanted to get into our rooms to get ready... More 

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. We are delighted to hear you enjoyed your stay with us and I will pass your kind words on to the team here. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this was our fourth time to stay at this wonderful hotel . We stayed in the moy suite in the older part of the building although we have stayed in the lovely suites in the modern part a few times.Staff were very helpful and Elaine in the spa as usual may our stay most memorable we both had a wonderful... More 

Was this review helpful? Yes
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your review of the Ice House. Its great to hear such positive feedback & we are delighted you keep choosing the Ice House to come back to time after time. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

County Dublin, Ireland
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for one night in the Nugget Suite as a night away for my husbands birthday. I cannot praise the staff enough! They were friendly, helpful and polite. The room was immaculate with wonderful views. Got to try out the outdoor hot tubs (a must if you stay here) and we had dinner in the restaurant on the Sunday night.... More 

Was this review helpful? Yes
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am glad to hear your enjoyed your visit to the Ice House, Our team here will be delighted with your positive feedback. We look forward to welcoming you back again soon. Kind Regards, Jason Horkan Deputy General Manager More 

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were greeted by a luke warm reception & told our room was not ready (check in is 3pm, this was at 3.15pm) and to get ourselves a tea/coffee in the bar. The hotel is like a maze and we were told to leave bags at the desk and went around the hotel looking for the bar. It would have... More 

Was this review helpful? Yes 1
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. I am sorry you were disappointed with the welcome you received upon arrival & I assure you this is not the norm & it will be investigated, as will the issues you mentioned with your bedroom. However I am glad you enjoyed your dining experience with us. If... More 

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Additional Information about The Ice House Hotel

Address: The Quay, Ballina, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range (Based on Average Rates): $$
Number of rooms: 32
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Also Known As:
Ice Hotel Ballina
The Ice Hotel
Hotel Style:
#2 Romantic Hotel in Ballina

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