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We heard about Ramada from friends of ours who stayed last August, and all that they said was true.... We arrived at the hotel, to be greeted by a very friendly receptionist who promptly checked us into our rooms. We choose a two night stay and two interconnecting rooms as I was travelling with my partner and family and my... more
we arrived on July 24 ,tired and went straight to bed.On Sat morning I found a used condom just at the top of our bed.I went straight to reception and it was removed immediately. No visit from the Manager to apologise ,nothing.We were out for the day and was just back for dinner which was booked for 5 people only... more
We decided to stay at the Ramada on the strength of the comments on TA.We were not disapointed and thoroughly enjoyed our stay.The staff were helpful and polite,whilst the food and other facilities were excellent..There was only one small hiccup during our stay and that was quickly rectified to our satisfaction.We visited Paddy Jordans and had a great time,Crockets on... more
Dear WalesShadell I was delighted to read your positive feedback on TA. We at the Ramada Ballina pride ourselves on service, customer care and good food. I do hope we can welcome you back to the hotel in the near future. Keep an eye on our website for great deals. Regards, André Turnbull General Manager
We stayed here for a wedding, 4 nights. The reception is clean but very basic, there's no soul or life there. The rooms are clean and bright. The TV's are small and lacking in channel choice, but the shower is great good pressure, shame about the shower curtain I hate it sticking to my skin. The leasure centre is basic... more
Dear Bodhan Thank you for taking the time to put your constructive comments on TA. I am truely dissappointed that you found the hotel lacked in soul and had little character. I am glad, however, that you found our staff helpful and good. We do strive to exceed our customers expectations when it comes to service. Once again thank you...
We travelled to Ballina for a family wedding which took place in The Ramada Myself and my other half decided to make it our holiday and used the Heaton's holiday voucher which allowed us to stay for 3 nights B&B and 1 Evening Meal. We arrived Tuesday and checked out Saturday morning. We added Friday night onto our stay in... more
Dear Val-BAYR3 What a refreshing review in such tough times. Thank you for your kind comments. We at the Ramada Ballina are delighted that you enjoyed you stay with us. My apologies about the heat in the ballroom and bar but I am glad that we were able to get it sorted for you. I look forward to welcoming you...
stayed for 2 nights on their romantic package when trying to book the offer wasnt online so i phoned the staff member couldnt find the package until i directed her to the website.The hotel was first class the food was delicous as was the pool my only gripe was we did not get breakfast in our room but this by... more
Dear leapy8 I was delighted to read your review and am glad that you enjoyed your stay with us. The Ramada Ballina has worked hard to improve standards of customer care and while there is still some improvements to be made, it is evident by your comments that we are on the right track. Keep an eye on our website...
The hotel was just outside Ballina a good location off the main road. I asked for a room close to an elevator as I am Special Needs and got a lovely room. The bed was so comfy,the room spacious and clean. The Bathroom was clean and spacious also, lovely. The staff throught the hotel and Spa were very helpful. All... more
Dear MamieWexford Thank you for taking the time to comment on TA.. It is always wonderful to hear the positive comments and I am glad that our hard work and efforts over the last while have not gone unnoticed. Ballina has an array of attractions and i'm delighted you were able to experience some of them. We look forward to...
stayed there from fri 4th of sept for 2 nights b&b with 1 evening meal (€218)which we had saturday evening,food was beautiful,place was spotless,room was a great size,maybe the biggest we've ever stayed in,all in all a good hotel,got a taxi down the road to a pub/restaurant called "paddy jordans"they had traditional music on which started around 10.30,taxi cost 8€,the... more
Dear karennokia Thank you for your review. We are still offering very competitive rates for the autunm season. Customer care and attention to detail is our aim and i'm glad to see that on this occasion we have achieved it. We look forward to seeing you again and be sure to keep an eye on our website for more special...
Great Offer, 3 nights Dinner B&B, plus two dinners 325, kids had their own room. We all had a great stay at the Ramada, before the kids returned to school. A big breakfast each morning and unlimited use of the pool, and the staff were really friendly everywhere. The evening meals were very good, and a different menu to choose... more
Dear Oteddyo, Thank you for your kind comments. It goes to show that hotels like our own can be great value and offer great service. When times are tight, we must offer a compelling reason to travel. Keep a look out for our seasonal offers. We often offer limited availability on packages like the one your family have enjoyed. To...
This is a strange place I thought. Aesthetically it is not very attractive, but when you walk into the reception area it is bright and spacious. We were given room 323 and as per our request for a quiet room at the end of a corridor, this was ideal. The room was very clean and comfortable and the bathroom was... more
Dear Slumped, We've been in direct contact and I felt it important to acknowledge our failings online. We should have put out a sign regarding the fire alarm and we were caught short on staff for breakfast on one of your two mornings through last minute illnesses - there's a lot of concern at the moment that the slightest cold...
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