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All 1 Wetheral hotels

Crown Wetheral Hotel

4.0 of 5 Hotel   |   Station Road, Wetheral, Carlisle CA4 8ES , England
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Ranked #1 of 1 hotels in Wetheral
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Trishbur12 Poole, United Kingdom
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427 people have reviewed this hotel

Traveler rating
    261
    116
    34
    10
    6
See reviews for
81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Poole, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very nice large room with a really comfortable bed and very clean. Dinner was really lovely with a good choice. This is the second time we have stayed here we will come again as next time we will take the train into Newcastle from the lovely old station. Staff were very nice especially the hotel receptionist who made us feel... More

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poole
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

What can we say,there are not enough words to describe what a most wonderful,perfect in every way stay. All the staff helpful,polite,professional.Have to name 2 in particular Charlotte in the restaurant who was a gem,the hotel are very lucky to have a most professional yet kind,polite helpful in every way who always had a smile on her face.Beppe who we... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a return trip to this hotel and we couldn't have been better pleased. We were given an upgrade as there was a wedding booked in and staff were worried we would be disturbed with the noise, we couldn't believe how lovely the on site cottage was. The food was again wonderful and the staff were polite and friendly.... More

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Biggar, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Two single rooms booked through LateRooms - one was a very small single (room 114) with a view onto the roof of the restaurant. The other (room 116) was larger, a double with a decent view of the garden. 114 turned out to be the better of the two as the noise from the kitchen ended late and started early.... More

Was this review helpful? Yes 1
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good afternoon, Thank you for your review. I am disappointed that your stay with us did not meet your expectations. Our rooms do differ in size and style. We have after reviewing feedback from our customers enhanced some of our single rooms which now benefit from small double beds. Due to the layout of room 114 we have been unable... More

durham
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

a nice hotel in a nice village but a bit overpriced for basic bedroom,,but it was clean and quite,and the breakfast was dissapointing not made fresh ,but off a buffet,the leisure fac,was ok ..and i suppose thats what you pay for .use it or not ..

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Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good afternoon Thank you for your review. Please be assured I have taken your comments on board and these will be cascaded to all departments and the necessary action will be taken. I do hope that we have the opportunity of welcoming you to our hotel in the future. Kind Regards Paul Hicks General Manager More

Melbourne, Australia
Top Contributor
112 reviews 112 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night and found the Crown Wetherall Hotel to be a great choice. Arrived around lunchtime, checked in and then enjoyed light lunch in the pub part of the hotel. Staff were friendly and helpful. Explored the local area, down along the river, the church, the hidden caves and the priory. Used the leisure centre later in the... More

Was this review helpful? Yes 1
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good afternoon, Thank you for your recent review and for choosing our hotel for your stay. I am delighted to hear that you enjoyed the use of our facilities and that my team looked after you. I do hope we have the opportunity of welcoming you back to our hotel in the future. Kind Regards Paul Hicks General Manager More

London, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

The facilities were good (the pool and gym), but we found the reception staff to be a little curt and not that helpful. The rooms could have been slightly more luxurious (rather basic for my tastes) and one of the rooms was not well prepared (water, biscuits, tea and towels for single rather than the booked double occupancy). Generally lacking... More

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Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good afternoon, Thank you for your recent review. I will contact you personally to discuss your points. Kind Regards Paul Hicks General Manager More

Carnforth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed in the village for one night on our way to Scotland, not far from the M6, welcome was warm and helpful, the room clean and very comfortable, the pool although a little chilly was great for a short burst of exercise and the jacuzzi warm and relaxing. Breakfast was good, although the cooked breakfast was a little disappointing.... More

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Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good afternoon, Thank you for your recent review I am delighted to hear that you this was a return visit for you and that you received a warm welcome. I am sorry that you were disappointed with the cooked breakfast received, please be assured that I have brought this to the attention of my team and we will use this... More

Manchester, United Kingdom
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I chose this hotel which is close to Carlisle because it is rated number 1 in tripadvisor. I cannot understand why. Maybe somebody will explain these ratings and how I can spot the fake ones. Look at the hotel's site and you will see a beautiful rural inn inviting you to partake in the idyll. What you get is a... More

Was this review helpful? Yes 2
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good afternoon, Thank you for your recent review. I take all reviews and observations very seriously and be assured I have passed on your comments to my team which we will take on board and react accordingly. Can I apologise for any shortfall that you experienced during your stay. Your Sincerely Paul Hicks General Manager More

st. helens
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We discovered this gem of a hotel due to my husband having to work in the local area and wishing to have a little break away with him. I'm really glad we chose to stay here rather than Carlisle as it is perfect for a family. The leisure facilities are a real bonus and help to keep the kids entertained.... More

Was this review helpful? Yes 1
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good afternoon, Thank you for your recent review I am glad that you and your family enjoyed your time with us at the Crown and that my team looked after you both in the hotel and in the leisure club, I hope that we have the opportunity to welcome you all to our hotel in the future. Kind Regards Paul... More

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Additional Information about Crown Wetheral Hotel

Address: Station Road, Wetheral, Carlisle CA4 8ES , England
Phone Number:
Location: United Kingdom > England > Cumbria > Carlisle > Wetheral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crown Wetheral Hotel 4*
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Also Known As:
Crown Wetheral Carlisle
Hotel Crown Wetheral
Crown Wetheral Hotel Carlisle

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
51

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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