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Crown Wetheral Hotel

Certificate of Excellence
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Station Road, Wetheral, Carlisle CA4 8ES , England
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Crown Wetheral Hotel
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Crown Wetheral Hotel
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561 reviews from our community

Traveler rating
    354
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    42
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed one night for my wife's birthday. We had a nice quiet room(208) with an all round view of the lovely gardens. Clean and comfortable. We made use of the pool and spa area which are excellent. Lovely evening meal and breakfast in the conservatory, very pleasant restaurant staff and top class service. In fact all the staff were pleasant... More 

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Belfast, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed overnight recently at the Crown hotel in Wetheral and thoroughly enjoyed the experience. The hotel itself has plenty of old world charm. Our executive room was comfortable and clean and had obviously had a makeover from older times. Generally this improvement was a success but rather scruffy leftover furniture in places and former era doors spoiled the overall... More 

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Manchester, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here again this month, what can I say - just as enjoyable and relaxing as the last one. Comfy rooms, great showers, excellent service for meals, drinks and even just asking for advice. Sue at breakfast is a star! The breakfast each morning was consistent and top of the class, in terms of service and content. My wife thoroughly... More 

Was this review helpful? Yes
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good Afternoon Thank you for taking the time to review your recent stay, its a pleasure to read that once again you have enjoyed the Crowns hospitality and facilities. I have passed your highly praised comments onto Sue and my teams. On behalf of myself and my staff I would like to thank you for your continued loyalty and I... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Found the Crown searching the internet for a good quality hotel for and overnight stay on the way to Scotland for an anniversary holiday. On arrival, late due to Friday BH weekend traffic, we were welcomed warmly at reception and easily able to reschedule or booked evening meal to allow us time to change. The only problem we had on... More 

Was this review helpful? Yes
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good Afternoon Thank you for taking the time to review your recent stay, I am happy to read that you have enjoyed our services and facilities. I am very happy that you would like to return and that you would recommend the Crown to others. Please accept my apologies for the incorrect charging of drinks to your account, I am... More 

LakeDistrict, UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night. It was part of a surprise as my partner also proposed to me that day. There was nothing that the Crown could have done better. The staff were very professional at all times but still friendly and couldn't have done anything more to make our stay special, I have fallen in love with the... More 

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Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good Afternoon On behalf of myself and my staff, I would like to congratulate you both on your Engagement. Its a honour, that you have chosen the Crown Hotel as your desired destination for this happy celebration. I am also very happy to read your rewarding comments throughout your stay which I have passed onto my teams. I would like... More 

Wales, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

So happy to have found this hotel! Lovely atmosphere, excellent staff and food but best of all was the pool and hot tub. Wetheral is a delightful location and very close to Carlisle will definitely stay again if ever the opportunity arises.

Was this review helpful? Yes
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good Morning Thank you for your highly praised review. I am delighted to read that you have enjoyed your recent stay . I have passed your comments onto my teams. On behalf of myself and my staff I would like to thank you for choosing the Crown hotel as your desired destination and I do look forward to the opportunity... More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a night and had a lovely relaxed time. Hotel is v clean, cosy & comfortable in a beautiful country village setting. Fantastic staff - v friendly & professional. Nothing seemed too much trouble and service was consistently excellent throughout our stay. We went into Carlisle for drinks later so didn't have dinner at the hotel but the... More 

Was this review helpful? Yes
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good Afternoon Thank you for taking the time to review to your recent overnight stay. Its a pleasure to read that you have enjoyed the services and facilities that we offer. I have passed these rewarding comments onto my teams. On behalf of myself and my staff, I would like to thank you for choosing the Crown hotel as your... More 

Lake District
Top Contributor
118 reviews 118 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Jus what the doctor ordered! We had a lovely weekend. Food lovely, atmospheres lovely and staff,on the whole friendly and welcoming. Shame a member of staff just let the side down by looking thoroughly miserable and not even talking to us at breakfast. However, all other staff were lovely. Room lovely and clean, plenty of refreshments, toiletries etc., really nice.... More 

Was this review helpful? Yes
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good Afternoon Thank you for taking the time to review your recent weekend break with us. Its a delight to read that you have enjoyed your break with us. I have passed your rewarding comments onto my staff. I would like to offer my apologies for any shortfalls in service you experienced from one of my breakfast waiting team, please... More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a family reunion in March. Can't say a bad word about the staff as they were all so friendly and accommodating. Nothing seemed too much hassle. There was 17 of us in The tiny bar restuarant at night and every dish arrived ontime and was scrumptious. The pool facilities are really fab for families also as our... More 

Was this review helpful? Yes
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good Afternoon Thank you for taking the time to review your family reunion, its a pleasure to read that you all enjoyed your stay with us. I have passed your rewarding comments onto all the relevant departments. On behalf of myself and my staff, I would like to thank you for choosing the Crown hotel as your desired destination to... More 

Durham, United Kingdom
Top Contributor
61 reviews 61 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel, the staff are friendly and go the extra mile. The accommodation is extremely clean and comfortable. Food is top quality and the staff ensure that every dishy is to your liking. The spa is again, extremely clean and Hayley the beauty consultant is superb. I would definatley recommend this hotel to my friends and family.

Was this review helpful? Yes
Jewelscrown, General Manager at Crown Wetheral Hotel, responded to this review

Good Morning Thank you for your rewarding review. I am delighted to read that you have enjoyed our hospitality, I have passed your rewarding comments onto my teams. On behalf of myself and all the staff , I would like to thank you for choosing the Crown Hotel as your desired destination and I do look forward to the opportunity... More 

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