We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Zion Crossroads hotels

BEST WESTERN PLUS Crossroads Inn & Suites

3.5 of 5 Hotel   |   135 Wood Ridge Terrace, Zion Crossroads, VA 22942-6966
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS Crossroads Inn & Suites to your Saves list
BEST WESTERN PLUS Crossroads Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
89%
Ranked #1 of 1 hotels in Zion Crossroads
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Chrissy C Newport News, Virginia
  • Overview
  • Reviews (143)
  • Photos (54)
  • Amenities
  • Q&A (1)
  • Room tips (13)
  • Location
  • More
true
Write a Review

143 people have reviewed this hotel

Traveler rating
    95
    33
    11
    2
    2
See reviews for
68
21
12
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Newport News, Virginia
1 review
4 of 5 stars Reviewed 3 days ago NEW

My sister and I were planning a surprise party for my parents at a local vineyard. I called BWP a few weeks prior to book a block of rooms. I spoke with Casey, the General Manager, who was super friendly and eager to help. I called a few days before our guests were to arrive and once again had a... More

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Chrissy, Thank you for taking the time to let us know how your stay was here at the Best Western Plus Crossroads. It was a pleasure working with you! So happy to hear that everything went well, there was exceptional feedback from other members of your party and that you'll be back to see us again in the future. We... More

Stafford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hands down the best in the Zion Crossroad area. The lobby decor is awesome, the staff is pleasant and always helpful. Well worth the cost! This hotel is in a great location, right off interstate 64. It is adjacent to an IHOP and there is a shopping plaza across the street. If you are traveling through the Zion Crossroads area,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Mr. & Mrs. McRae, Thank you for submitting your review for your most recent stay at our hotel. We're so pleased to hear that you found everything so wonderful. We look forward to your stay and appreciate your business. Take Care, Casey McNutt General Manager More

Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic hotel in a new upcoming area. Great, clean, comfortable place to stay with a wonderful staff always available to assist you. Felt very at home for our 3rd stay at this location in three months will absolutely be back again. GO FUMA!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Our vision is to be the "best" best western and people's home away from home; getting feedback such as yours let's us know that we're upholding our vision! We look forward to seeing you next time! We love our FUMA parents, alumni, personnel, etc. Thank you for your business, and please keep in mind during your stays that we're a... More

Delmar, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was perfect; breakfast was great, stores are close, major highway is handy, indoor pool and sauna clean and handy, and service was very good. Family is close, will stay definitely stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Thank you for taking the time to let us know how your stay was. We're happy to hear that you were able to enjoy everything while you were here. With family in the area, we hope to see you back again soon. Take care, Casey McNutt General Manager More

Waldorf, Maryland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are traveling to Richmond or Charlottesville Virginia this is an excellent choice. Their pool and Hot tub are great, the breakfast is outstanding and the staff are friendly and helpful. The facility is beautifully decorated and the rooms are not just comfortable and clean but wonderfully furnished. Within a block of the hotel is a super Walmart, IHOP,... More

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

We're happy you found us and were able to enjoy all of the things we cherish so much about our hotel; our amazing team, location, decor, accommodations and amenities. We hope this means you'll be stopping by again in the future! We're thankful for your business and appreciate you leaving the great feedback to remind us why we love doing... More

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

First off; I'd like everyone to know that my job (my QA business) requires my stay in many hotels in a given year (I'm in hotels over 150 days a year)... I've stayed in "the good ones" and "the bad ones", so I believe I'm "qualified" to assess.... This "review" is going to be difficult... I (about 2 years ago)... More

Was this review helpful? Yes
Rahway, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the best Best Western hotel in which we have had the experience of staying. If we eve are near it and require lodging, I would certainly utilize it if space were available. From it's unique clean bright exterior to the varied and amazing decor, it was a pleasure. The lobby experience rivals many hotels that have a "much... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Thank you so much for your feedback. We're so pleased that you were able to find everything here so exceptionally well. It's responses such as yours that let us know we're holding our word in providing superior customer care. We hope to see you back again! Best, Casey McNutt General Manager More

Bristol, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Not a very good hotel. The room smelled really weird and it had a horrible bed. My wife barely got any sleep and my sleep was fitful at best. I will not be staying here again, despite its convenient location. Not a pleasant experience at all.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Thank you for letting us know how your most recent stay was. I'm so sorry for the issues that occurred. We've take action to make sure they are corrected for future guests. Please keep in mind for future stays that we are a 24 hour desk and would have been happy to move your room if another was available. If... More

zion crossroads VA
1 review
3 of 5 stars Reviewed 3 weeks ago

did not get a handicapped room with a walk in shower aspromised. headboard on bed fell from walll during the night., staff stated no handicapped room available with walkin shower so therefore wife used the washcloth for a swipe and wipe bath

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

We're so sorry for this inconvenience. There was an issue online with the description of two handicap rooms we have that has since been updated. We only have one roll-in shower on property. Due to high occupancy we were unable to accommodate in moving you. In the future, please call us directly at 540-832-1700 ex: 0 or 4 for our... More

Shannon, Ireland
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 weeks ago

We prebooked for a quick visit to C'ville. I had asked for a handicapped room for ky mom, and they put us close to the elevator on the 3rd floor. That was fine until the electricty went off at 4:00 a.m. due to a storm. They did still provide breakfast, but the walk down the steps, in low lite stairwells... More

Was this review helpful? Yes
BWCIS47130, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Thank you for your patience and understanding during our time of crisis; I apologize for any inconvenience this caused you and your mother during your stay. Though this is a isolated issue that doesn't happen often, in the future please book the handicap room on the 1st level (if available) or request a room on the 1st floor upon booking... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Crossroads Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Crossroads Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Crossroads Inn & Suites

Address: 135 Wood Ridge Terrace, Zion Crossroads, VA 22942-6966
Phone Number:
Location: United States > Virginia > Zion Crossroads
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Crossroads Inn & Suites 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Expedia and Hotels.com so you can book your BEST WESTERN PLUS Crossroads Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Crossroads Inn And Suites
Best Western Plus Crossroads Hotel Zion Crossroads
Best Western Gordonsville
Gordonsville Best Western

54 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Room/suite (22)
Viewed
Dining (6)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (9)
Viewed
Other (13)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover this award winning pet-friendly Zion Crossroads, Virginia hotel situated near the University of Virginia, Ashlawn/Highland and Monticello, home of Thomas Jefferson.Located just off Interstate 64 in North Central Virginia, the BEST WESTERN PLUS Crossroads Inn & Suites is committed to providing the highest standard of quality in customer care and accommodations. This area hotel boasts 84 well-appointed guest rooms and suites, each equipped with cable satellite television and free wireless high-speed Internet access. Guests will wake each morning to a complimentary continental breakfast before relaxing in the indoor heated swimming pool and hot tub or working out in the fitness center. This 100 percent non-smoking hotel also features 24 hour coffee service, business center, ballroom and meeting/conference facilities. Pets are welcome.The BEST WESTERN PLUS Crossroads Inn & Suites is close to a variety of historic attractions including Ashlawn/Highland, home of James Monroe, Monticello, home of Thomas Jefferson and Montpelier home of James Madison. Hotel guests can relax with a game of golf at the Spring Creek Golf Course located less than one mile away or enjoy a concert at the John Paul Jones Arena, only a 20 minute drive from the hotel. This Virginia hotel is also close to the University of Virginia and the Fork Union Military Academy. Hotel guests might also find a fun-filled afternoon in historic Charlottesville, only 18 miles from the hotel.The BEST WESTERN PLUS Crossroads Inn & Suites is proud to offer superior customer service and a convenient location in Zion Crossroads. Make a reservation today and save! ... more   less 
Number of rooms
84

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN PLUS Crossroads Inn & Suites and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from BEST WESTERN PLUS Crossroads Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer