We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Crossroads Inn & Suites

Certificate of Excellence
Hotel website
Hotel deals
135 Wood Ridge Terrace, Zion Crossroads, VA 22942-6966
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN PLUS Crossroads Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Crossroads Inn & Suites
Write a Review

182 reviews from our community

Traveler rating
    121
    39
    12
    7
    3
See reviews for
82
25
17
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (182)
  • Mar-May only
    (46)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (31)
All months
Roanoke, Virginia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

What a tremdous staff, polite, attentive and caring. It is to bad that they are cruched by a General Manager that is stuck in the 80's. Her policies, having to come to the desk to check out, signs telling customers what to do in the elevator and in your rooms and my favorite you have to initial your contract on... More 

Was this review helpful? Yes
Alexandria, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Best motel I have stayed in during the past year. Very clean, quiet, great service and breakfast. Even had Golf Channel which is very rare for motels in this price range. Also, received an excellent military rate. Would go out of my way to stay here in the future even if it meant traveling a bit farther to my destination.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jacksonville, FL, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I would believe my answers cover the review, other than the fact that the web site led me to believe I was reserving through the hotel and not a third party and; therefore, paying a higher rate for the room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Valerie G, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Thank you for taking the time to write a review. I am glad that you enjoyed your stay, despite the confusion at booking. Please call the property directly next time to avoid paying the higher rates! More 

Virginia Beach
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel with some very cool things on display in the lobby. Room was large, clean and had everything I needed. Didn't use the pool due to time but it looked very nice. The hot breakfast in the morning was unbeatable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Valerie G, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

I'm so glad you enjoyed our breakfast and lobby collection. Come back and see us next time you're in the area! More 

Yorktown, VA, United States
1 review
5 of 5 stars Reviewed March 12, 2015

I started staying at Best Western in 2014. I was pleasantly surprised at how they compare with other well known brands. The breakfast provided, free of charge, was better than other hotels I have stayed in during the past year.

Review collected in partnership with Best Western

Was this review helpful? Yes
Valerie G, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

I'm so glad you enjoy our breakfast! Jackie, our Breakfast Supervisor, takes great pride in her job and it shows. Thank you for being a loyal guest. More 

Duncan, United States
1 review
2 of 5 stars Reviewed March 9, 2015

They made me pay twice for the room as they said credit card used to guarantee room was only for holding reservation, but yet they charged my Ax card 3 days before I arrived. Front desk had no interest in resolving this problem and displayed a very condescending attitude at check in.

Review collected in partnership with Best Western

Was this review helpful? Yes
Valerie G, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Please give me a call so that we can discuss this matter. My direct line is 540-832-1700 ext 510. More 

Taneytown, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

This is our "go to" hotel. Clean and bright, comfortable, modern TV, coffee maker,micro and fridge in room. Digital temperature setting works great/quiet. Staff very helpful and friendly. Best breakfast ever in this type hotel. Nicely decorated. Good restaurants and some shopping close by. Wheelchair accessible rooms available and suit my husband's needs perfectly. We will be back again!

Was this review helpful? Yes 1
Valerie G, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Thank you so much for taking the time to write us a review on our tripadvisor page. Your feedback is very valuable to us and we are so thrilled to have you as a loyal customer. I hope that next time you are here I can thank you in person for staying loyal to our hotel. As the General Manager... More 

Roanoke, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

The Best Western Plus is the most clean and fresh hotel stayed in. Made you feel like you were at home. Great appearence while arriving ang entering lobby area. Staff was very friendly and helpful. Comfort of the room was great. Fan on air conditioner was a lil loud but slept right through it. Good breakfast. Will stay again if... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Valerie G, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Freeport, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

Clean, friendly, comfortable. My grandsons loved the pool and the breakfast! Pool was clean, temperature in the room very comfortable for this grandma to sit and supervise...often pool rooms are more like a sauna if you are not actually in the water. Room was spotless, had a refrigerator and micro and coffeemachine. Breakfast room was a little small but food... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Valerie G, General Manager at BEST WESTERN PLUS Crossroads Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Alexandria, VA, United States
1 review
5 of 5 stars Reviewed January 11, 2015

The room was very clean and well-decorated. The bed was comfortable. The Wi-fi was easy to connect to and worked extremely well. This hotel is located very near several restaraunts and other amenities. The front desk staff was very friendly and helpful and made us feel very welcome. There is a great indoor pool but we did not have time... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (4)
Viewed
Dining (6)
Viewed
Room/suite (22)
Viewed
Business center/function rooms (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question