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St Mellion International Resort

4.0 of 5 St Mellion, Saltash PL12 6SD, England
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St Mellion International Resort
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St Mellion International Resort
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545 reviews from our community

Traveler rating
    201
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    103
    44
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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    (545)
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    (98)
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    (150)
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Reviewer
3 reviews 3 reviews
4 of 5 stars NEW

We originally booked in as self catering in one of the lodges. It would seem that the hotel don't actually have anything to do with them as they kept asking if we were time share. However we booked the lodge because in the price (which seemed v reasonable) we could use the spa and gym facilities. A piece of advice:... More 

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Plymouth, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

2 night stay for family and friends on my sons wedding. Fantastic atmosphere and setting. Our bedroom was clean but noisy overnight due to the air conditioning unit. My daughters room was the same,, she has 3 children in her room and the carpet was torn and therefore a trip hazard. Overpriced for what we got. And that was at... More 

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Luke M, Manager at St Mellion International Resort, responded to this review

Dear Trish S, Thank you for your feedback regarding your recent stay with us; I agree with you that our location is superb & the cleanliness is of a high standard. We are systematically reviewing all our bedrooms & public areas to remedy any defects which might exist and I shall ensure that the procedures for removing the "room service"... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My girlfriend and I are both teachers so booked our second stay at St Mellion and we were not disappointed. We stayed in one of the sleep 6 lodges and it was outstanding. Facilities in the lodge were excellent, very powerful shower, comfy bed, well equipped kitchen and good sized TV. The tea towels in the kitchen were a little... More 

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Luke M, Manager at St Mellion International Resort, responded to this review

Dear NickSmith_1990, Thank you for your feedback regarding your recent stay with us. I am delighted that you found our lodges to be excellent and I agree that they are all well equipped & offer a very relaxing environment. I shall also pass along your praise to my colleagues in the Pro Shop & the Green keepers for ensuring that... More 

1 review
3 of 5 stars Reviewed 1 week ago

Just had one of the worst meals ever in the brasserie. Waited 45 mins for drinks to arrive. Ordered the jerk chicken supreme which was dry with tasteless rice. The replacement goats cheese salad was not much better no balance of flavours. Will not be eating there tomorrow night.

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Luke M, Manager at St Mellion International Resort, responded to this review

Dear Pahec, Thank you for your feedback regarding your recent experience of our Brasserie. I am disappointed that the service & food did not meet your expectations but I am confident that with the appointments of our new Brasserie Manager & our Executive Chef we will be offering an improved product & service in the very near future. I look... More 

Oxford, United Kingdom
Top Contributor
68 reviews 68 reviews
42 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night ahead of a family event at the hotel the following day. Not a good start on arrival - signage in the grounds is inadequate so took us a while to find the reception. The problem is that the hotel merges into the golf club and the entrance to the hotel look more like the entrance... More 

Was this review helpful? Yes 1
Luke M, Manager at St Mellion International Resort, responded to this review

Dear Temple1960, Thank you for your feedback regarding your recent stay with us. I am grateful to you for taking the time to give me your comprehensive comments & I will share your experience with my colleagues, to see what improvements can be made (primarily regarding the Hotel signage & façade and our Brasserie service). I would like to thank... More 

Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is dated and only reasonably clean. The towels had stains. Carpets old and worn, room dusty and in need of re-decoration. We booked 2 night break for Valentines and were genuinely disappointed. We specifically chosen hotel with swimming pools and spa. On arrival we found out the spa area was out of order. The boiler was broken and... More 

Was this review helpful? Yes 1
Luke M, Manager at St Mellion International Resort, responded to this review

Dear Tash I, Thank you for your review regarding your recent stay with us. I am disappointed that our cleanliness & general upkeep were not up to your expectations or our usually high standards and I shall address your comments with my colleagues urgently. It is always frustrating when we have equipment failure, and we monitor them extensively & robustly... More 

Leek, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Picked this place for a romantic Valentine's weekend away but feel a little let down. The rooms offers similar standards to a cheap travelodge only with a smaller tv, and the views of the 'stunning grounds' as promised is literally the view of a carpark and nothing more. The whole 4 options on the dinner menu last night left little... More 

Was this review helpful? Yes 1
Luke M, Manager at St Mellion International Resort, responded to this review

Dear Amy210993, Thank you for your feedback regarding your recent stay with us. I am disappointed that we have not met your expectations of us but I am delighted that you found our service & cleanliness to be faultless. Over the "Valentines Weekend" we have changed the menus in both the Restaurant & Brasserie to accommodate for our guests' requirements,... More 

Sussex
Top Contributor
56 reviews 56 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Perfectly adequate hotel, rooms not really much different from a Premier Inn. Our room did have a terrace affording a lovely view of the grounds. Breakfast was ok, not a vast choice of cold buffet items and a bit of a free for all for the cooked items. We had to wait ages for our tea and coffee but to... More 

Was this review helpful? Yes 1
Luke M, Manager at St Mellion International Resort, responded to this review

Dear SussexCherries, Thank you for your review regarding your recent stay with us. I am disappointed that our bedrooms did not meet your expectations but I am delighted that you had a room with a private balcony overlooking the stunning Cornish Countryside. I apologise unreservedly for any delay in serving your Tea & Coffee during Breakfast & I shall pass... More 

Bedfordshire
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have very mixed opinions of this hotel. Location, room facilities fantastic, staff fantastic but let down by housekeeping and the restaurant. Room appeared very clean and well presented. Indeed it was very comfortable but we found someone's jumper in the cupboard and the bathroom bin had not been emptied. The restaurant however proved the most disappointing, with food quality... More 

Was this review helpful? Yes
Luke M, Manager at St Mellion International Resort, responded to this review

Dear Janetrngr, Thank you for your review regarding your recent stay with us. I agree with you that our facilities, location & staff are fantastic but I disappointed that we are not always consistent with our attention to detail - but I assure you that we are taking extensive actions to remedy any shortfalls which may exist. I am very... More 

Bideford, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were given a half board night away in a superior room as a Christmas present from our son and his wife. we arrived mid afternoon and found the reception area light and spacious, with a friendly and efficient welcome. With two golf courses at the resort there were many non residents around, and the bedroom area was accessed by... More 

Was this review helpful? Yes 1
Luke M, Manager at St Mellion International Resort, responded to this review

Dear Roger D, Thank you for your review & kind words regarding your stay with us. I agree with you that our team are friendly, welcoming & efficient and that our rooms are spacious & comfortable - and the views over the Countryside are stunning. I am delighted that the food & service in the Brasserie met your expectations and... More 

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Additional Information about St Mellion International Resort

Address: St Mellion, Saltash PL12 6SD, England
Phone Number:
Location: United Kingdom > England > Cornwall > Saltash
Price Range (Based on Average Rates): $
Hotel Class:4 star — St Mellion International Resort 4*
Number of rooms: 80
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Also Known As:
St Mellion International Hotel Saltash
St Mellion International Resort Saltash, Cornwall

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