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The Cardinals Hatt

Callington Road, Saltash PL12 6PJ, England
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The Cardinals Hatt
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68 Reviews from our TripAdvisor Community

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Traveler rating
    10
    28
    13
    9
    8
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19
27
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Plymouth, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely greeting at Bar, quick efficient service, good food, well cooked. We were both very pleased with the nice atmosphere, clean and tidy, well presented eating area in the Bar.Will definitely be back.

Was this review helpful? Yes
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear Reg724 Thank you for visiting The Cardinals Hatt and taking the time to share your experience on TripAdvisor. We are delighted to hear that you enjoyed your meals with us and we look forward to seeing you again soon. Kind Regards Nadine Evens More 

Pittenweem, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2015

We stayed at The Cardinals Hatt, Saltash, at the end of May, on a touring holiday in SW England. The Hotel, offers Chalet type accommodation, at a very reasonable rate, with breakfast an add on option. Our Chalet had a comfortable double bed, separate shower/bath room, and WC. The room was warm, carpeted and lacked very little. Being away from... More 

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Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear Hamish Alldridge Thank you for taking the time to visit The Cardinals Hatt and sharing your kind review. We are delighted that you enjoyed your stay with us and that you made the most of our bar and restaurant. I would just like to mention that it is only on Sundays that we take last orders at 7pm, the... More 

Barry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2015

I went to stay here on the 27 to 29 of may. We all know that £50 per night is not a lot these days but I do expect the basics. The room was totally bland with no colour. The tv was on the wall with the wrong bracket so half the bracket was above it, the carpet was stained... More 

Was this review helpful? Yes 1
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear sylvia077 Thank you choosing The Cardinals Hatt and sharing your experience on TripAdvisor. We are sorry to hear that our accommodation was not to your expectations. Our main building have been refurbished along with a few of the chalets and we are ongoing with the others. Our website along with all websites which we list the hotel rooms on... More 

Travelers are raving about these Saltash hotels

Aberdeen, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 26, 2015

The bathrooms are run down - hence there are no photos of them on the website.... I'd be happy to stay there if a room cost £35 - £40..... It's just a motel for tradesmen etc - it's not for holidaymakers.....

Was this review helpful? Yes 1
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear 744private Thank you choosing The Cardinals Hatt and sharing your experience on TripAdvisor. We are sorry to hear that our accommodation was not to your expectations. Our main building has been refurbished along with a few of the chalets and we are ongoing with the others. We do hope with this in mind that you would consider us again... More 

London, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 25, 2015

Unfortunately we were very disappointed with the standard of our chalet. There was a very strange smell as if a concoction of cleaning products had been used to cover up another smell, the lino in the toilet and bathroom seemed to be covered in mould, paint was chipped off tiles and neither the bathroom nor toilet were fully clean. the... More 

Was this review helpful? Yes 2
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear Clare S Thank you choosing The Cardinals Hatt and sharing your experience on TripAdvisor. We pride ourselves on giving great customer service and we are shocked to hear of the state that your found your room in and only wish that you brought it to our attention sooner. Whilst we offer our sincerest apologies, we would welcome an opportunity... More 

cornwall
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 25, 2015

I ordered a vegetarian meal. I found it bland and very overpriced. On the plus side the cup of tea was a reasonable price, the staff very nice and the décor good. You are able to sit outside and it is a in a good position for Plymouth.

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Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear soulmatecornwall Thank you for visiting The Cardinals Hatt and taking the time to share your experience on TripAdvisor. We’re sorry to hear that you did not enjoy your meal with us and that you found it overpriced. The majority of our food is sourced through local suppliers and this can cause higher prices than your average chain restaurant. Your... More 

Hayling Island, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed May 14, 2015

My husband and I spent 2 nights here as we were attending a wedding nearby. The chalet type accommodation was spacious, very clean and comfortable. It was lovely to have our own front door and come and go without disturbing anyone. Although most of the rooms had guests, it was very quiet. We also had a lovely view across the... More 

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Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear Coronationlady Thank you for taking the time to visit The Cardinals Hatt and share your experience on TripAdvisor. We are delighted to hear that you enjoyed your stay with us and have taken note of your constructive comments. We hope to see you again soon. Kind regards Nadine Evens More 

Plymouth, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 12, 2014

My wife and I stayed for a couple of nights. The room (in a block of motel style rooms detached from the Restaurant and Bars) was spacious clean and warm. It had as you came into a small entry area a toilet to one side and shower room to the other. The bed was a standard size double, with a... More 

Was this review helpful? Yes 1
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear Madfan48 Thank you for your recent visit to the Cardinals Hatt and we appreciate that you have taken the time to share your experience with Trip Advisor. We are delighted that you were happy with you room and that you made the most of our bar area. We have just opened a new lounge area with a wood burner,... More 

Cardiff, United Kingdom
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed November 16, 2014

Stayed for 2 nights. The room cost JUST £40 a night. This is not a hotel as you expect it to be. Instead of a large tall building the hotel accommodation is chalets at the back of the restaurant/bar. The parking is directly outside you chalet. You have your own front door! On entry we had a bathroom on the... More 

Was this review helpful? Yes
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear 3ohappycouple Thank you for visiting the Cardinals Hatt and taking the time to share your experience on Trip Advisor. We’re glad you found your room to be to your satisfaction. As you mentioned there was live music at the bar during your stay - we hope your enjoyed it and would just like to let you know that we... More 

West Somerset
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 13, 2014

Had a one night stay to attend a family party in the attached restaurant. (Separate review) The accommodation is all chalet style in the grounds, parking is possible close at hand. At this price range I did not expect five star but the chalet was adequate. The beds were comfortable with clean linen and good towels were priovided. Heating was... More 

Was this review helpful? Yes
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear CFC157 Thank you for taking your time to review the Cardinals Hatt. As you may have read on other responses we are currently refurbishing our bedrooms and have so far completed 10 rooms. I will pass your comments on to housekeeping regarding the Venetian blind. We look forward to welcoming you back in the future. Regards Nadine Evens More 

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