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Portland Hotel

Certificate of Excellence
West Bars, Chesterfield S40 1AY, England
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1 room 1 adult
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Portland Hotel
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373 Reviews from our TripAdvisor Community

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Cannock, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Myself and my partner booked a weekend stay here for Friday and Saturday night. We had a very easy check in and when we got into our room we were not disappointed. A large room with clean modern furnishings and lovely modern bathroom. It was ideal for a cheap drink and meal before heading on into the town as you... More 

Review collected in partnership with JD Wetherspoon

Helpful?
Thank Meach12
Lorraine M, Front of Reception at Portland Hotel, responded to this review

Thank you Meach12 for taking the time to review us. We are so pleased you enjoyed your stay with us, both the bar and hotel. We look forward to welcoming you back in the near future. Kind regards More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Living in Chesterfield my whole life I never stayed in any hotel in town, but after migrating I needed a hotel to come visit family. You would never expect such a beautiful set out upstairs, the rooms were beautiful and had everything I needed, parking which was £3.50 a night but wasn't too fussed with it being based in town... More 

Review collected in partnership with JD Wetherspoon

Helpful?
Thank Itslauramy
Lorraine M, Front of Reception at Portland Hotel, responded to this review

Thanks for your kind review Itslauramy. We are more than happy you enjoyed your room. We hope next time you come and visit family you will be staying with us again. We will look forward to welcoming you back again soon. Kind regards. More 

Haywards Heath
1 review
3 of 5 stars Reviewed 1 week ago

Nice, clean and presentable hotel. Great staff and good value for money. Just a shame about the noise during the night with deliveries from 5am and the market being setup outside. Potentially a room on the other side of the hotel facing the car park would have been better. Recommend it though

Review collected in partnership with JD Wetherspoon

Helpful?
Thank alang1849506
Lorraine M, Front of Reception at Portland Hotel, responded to this review

Thank you alang1849506 for taking the time to leave a review. We are very happy you liked your stay with us. We are sorry about you disturbance regarding the noise. The market days tend to be very popular and a lot of stores being set up first thing. We would love to welcome you back in the near future. We... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Lovely and clean, The bed was massive, room was great. very quiet. In fact I can honestly say I think tis is the only hotel I have stopped in and never heard a sound the whole time I was in my room. not a door slam or floorboard creek, nothing Great price, All staff very welcoming and great service. would... More 

Review collected in partnership with JD Wetherspoon

Helpful?
Thank A TripAdvisor Member
Lorraine M, Front of Reception. at Portland Hotel, responded to this review

Thank you for your very kind review. We are more than happy you enjoyed your stay with us and found our staff welcoming. We enjoy meeting our residents and making sure they are ok as you are our priority. We hope you visit us in the near future. Kind regards More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night with the wife , first think was the hand towel was dirty which I phoned down to reception and they changed it but that's not the point , second thing was the toilet flush didn't work the handle kept sticking, next the shower gel ran out and did the havd soap ,also the radiator was... More 

Review collected in partnership with JD Wetherspoon

Helpful?
Thank John W
Lorraine M, Front of Reception at Portland Hotel, responded to this review

Thank you John W for writing this review. We appreciate all feedback. We are deeply sorry that your visit was 'not good' during your stay. Your feedback will be passed on to all the staff here within the hotel. If you would like to discuss this matter future please get in touch via portlandhotel@jdwetherspoons.co.uk. We hope you return and experience... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel and service was excellent. The rooms were nice, comfortable and warm enough. The bed was confortable apart from my fussiness with pillows. The food, although served in the bar/pub was very nice but would have been of benefit if I could charge to my room or open a tab. I would stay here again and I am likely... More 

Review collected in partnership with JD Wetherspoon

Helpful?
Thank Lee P
Lorraine M, Front of Reception at Portland Hotel, responded to this review

Thank you Lee P for you kind review. We are glad you found our service was excellent. Im afraid we can no longer offer tabs. We are looking forward to welcoming you back in the near future. More 

Bari, Italy
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very good hotel in a great location for my office site. Comfortable with well furnished rooms and showers etc. Excellent value and convenient for eating in Weatherspoons or at several nearby pubs & restaurants. Will definitely use them again.

Review collected in partnership with JD Wetherspoon

Helpful?
Thank Richard C
Lorraine M, Front of Reception at Portland Hotel, responded to this review

Thank you Richard C for your kind review. We are glad you feel comfortable when you visit us as we like all our guests to feel welcome. We are looking forward to seeing you again. More 

Sutton in Ashfield, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

popped in for a 'light bite' bit of early lunch with my daughter while our shopping today . please was packed and very busy at 11.15...lots of 'older' people enjoy coffee and some having breakfast. My self and my daughter opted for 'burger n chips' and i had a hot beef baguette with chips and a very dinky little gravy... More 

Helpful?
Thank Angela H
Lorraine M, Front of reception at Portland Hotel, responded to this review

Thank you Angela H for taking the time to review us. We are delighted you found the sevice and food up to a good standard, I will pass your kind review on to the team in the bar area. We hope you visit again soon. More 

birmingham
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here new years also celebrating our Anniversary . Requested a large room as we were staying 3 nights given a small room compared to others we stayed in before we asked receptionist about room was told they were full. Woke up a 7 am due to bar door slamming shut as room is above pub doors .slamming off... More 

Review collected in partnership with JD Wetherspoon

Helpful?
Thank BirminghamCaz
Lorraine M, Front of Reception at Portland Hotel, responded to this review

Thank you BirminghamCaz for your review. We are sorry to hear your stay was only considered average this time. We hope you will return again soon so we can change it from an average stay to an excellent stay. We will sort you out with a bigger room to your standards. More 

Swansea, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I went to the bar tried to get served but was totally ignored by bar staff serving people who arrived at the bar after me and on each side of where i was standing although they was short staffed but that was no excuse for rudeness and passing me by. I decided enough was enough and went to walk out... More 

Helpful?
Thank 215215
Lorraine M, Front of reception at Portland Hotel, responded to this review

Thank you for letting us know about your experience. I will inform the bar management of your experience to improve the service. We are sorry that you were ignored. We hope you decide to come back again and have a pleasant experience. If you would like to discuss this further please email us at portlandhotel@jdwetherspoon.co.uk. More 

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