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Ibis Chesterfield Centre

GreenLeadersBronze level
Lordsmill Street, Chesterfield S41 7RW, England
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Ibis Chesterfield Centre
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Ranked #14 of 16 Hotels in Chesterfield
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 1 week ago
Michael W
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506 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (506)
  • Mar-May only
    (143)
  • Jun-Aug only
    (146)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (106)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Just back from a four nights stay. Not enough parking spaces for guests. Breakfast waste of money. Room roasting!! Shower far too hot. Partner got stuck in lift for over ten minutes, staff weren't bothered. The whole experience very disappointing.

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1 review
3 of 5 stars Reviewed 1 week ago NEW

I originally selected this hotel because the location, shown on the maps, shows it close to the centre of the town. However, in reality, it's on an "inland island". Totally surrounded by dual carriageways complete with a roundabout to top it all off! If you are a person with mobility problems then this place isn't for you. You can walk,... More 

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IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Dear Michael W Thank you for your comments regarding your recent stay at Ibis Chesterfield Centre. We have had extensive and on going discussions with Chesterfield Council to try and resolve the crossing situation. There has been no solution offered to date by the council. I appreciate your feedback regarding the team and am pleased that you enjoyed the service... More 

Sandhurst
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed one night on business and would not come back. Room smelt of smoke, no air conditioning and couldn't leave window in room open as I overlooked the traffic island. Breakfast practically non existent. They'd run out of orange juice, only cereal they offered was cornflakes and they looked at me blankly when I asked for Earl Grey tea! The... More 

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IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Dear Janice D Thank you for taking the time to share your feedback. I am sorry that your stay did not meet your expectations and I apologise for the missing items at breakfast. I can assure you that we do provide Earl Grey tea and 4 types of cereal as well as the full cooked breakfast buffet, cold meats, cheese,... More 

Travelers are raving about these Chesterfield hotels

Birmingham
Level Contributor
123 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Used this for one night for a group meet, room was fine and the bed very comfortable and double glazing worked great as room was facing fairly busy island. Shower ok although some leakage onto bathroom floor. Room a bit on the warm side but overall would use again. Bar area which was well stocked until we'd used a lot... More 

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IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Dear ScootsBirmingham Thank you very much for your comments regarding your recent stay with us. I am delighted that you had a good nights sleep and enjoyed the offerings from the bar. I will look into why we did not have some dishes available on the menu at the time of your stay and apologise that this was the case.... More 

Lowestoft, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Nothing much to add to the headline. It's clean and convenient (for my purposes anyway) and the staff are friendly. Free parking on site. Bar/restaurant is OK but don't expect a wide range of gourmet food. All round decent value for money.

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IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Dear Katys_Dad Thank you for your feedback on your recent stay. I am pleased that it was convenient for your stay and that you found the staff friendly. I hope we can welcome you back to Ibis Chesterfield Centre in the future. Regards Karen Coy General Manager More 

Chesterfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We arrived for an early check on the 30th of May as my cousin was getting married at the Crooked Spire so wanted to stay in the same Hotel as everyone. We was given what I think was the easy access room ,room 5, no bath, but I believe all the rooms just have showers. The carpet was dirty and... More 

Was this review helpful? Yes 1
IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Dear Neil H Thank you for giving us your feedback on your recent stay. I am disappointed that this did not live up to your expectations and will certainly investigate your comments with my Head Housekeeper and Maintenance engineer. Regards Karen Coy General Manager More 

West Yorkshire, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

On the plus side, the hotel was clean and the bed was very comfy. The staff were friendly and helpful, but the big negative was the lack of soundproofing means that a good skip is impossible without earplugs. From doors slamming, to people walking around upstairs to voices on the corridor, every noise feels like it's in your room. Given... More 

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IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Dear Pepperm1NT Thank you for your comments regarding your recent stay with us. I am pleased that you found the hotel clean, the staff friendly and your comfy bed. I am sorry that you experienced a noise problem from other guests we do try to control this with security. I will also look into your comments that there were some... More 

Boston, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Ground floor corridor had slightly unpleasant smell (damp?) room in general a little shabby especially bathroom (no bath). Staff were very pleasant and helpful and cannot fault them. Breakfast experience was not good. It is served pretty much in reception with kids playing pool beside you. Everything is on a hot plate, covered up but completely dry. We came just... More 

Was this review helpful? Yes
IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Dear Teresa a Thank you for taking the time to write a review regarding your recent stay at Ibis Chesterfield Centre. I am sorry your room and breakfast were not what you expected. I am looking into your comments to improve these areas. I am delighted that you found the team pleasant and helpful and have passed your feedback onto... More 

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