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Swan Hotel

1 Church St, Bradford-on-Avon BA15 1LN, England
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Swan Hotel
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Swan Hotel
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174 reviews from our community

Traveler rating
    44
    53
    31
    30
    16
See reviews for
29
67
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (174)
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    (40)
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West Yorkshire
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here a few times before visiting family and have had a number of rooms in different parts of the hotel. The hotel is in the centre of Bradford on Avon and has the luxury of a car park which for any visitor with a car is invaluable. Its is a very old building so the bedrooms are all... More 

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hotelsavvy007, Manager at Swan Hotel, responded to this review

Thanks for your review, we are pleased you enjoyed your stay and look forward to welcoming you back again More 

long eaton
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We were surposed to have stopped here for 2 nights but when we came to check in we were told that our booking was not for tuesday night but for the following night.we had our reference from our office but the manager was not having any of it and told us that we were in the wrong.you just knew he... More 

Was this review helpful? Yes 2
hotelsavvy007, Manager at Swan Hotel, responded to this review

We were very sorry for the confusion over this booking, this is certainly not our policy, it was simply that we were already full and somehow there had been an error made during the booking process, we made every effort to try to find a solution. Perhaps those reviewing this and other reviews can make their own decision as to... More 

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1 of 5 stars Reviewed April 15, 2015 via mobile

A Staff member needs to speak to people with respect she has blonde hair and her name is Alice. She was rude and arragont over the phone hung up without listening to the rest of what I was enquiring. The manager James needs to learn abit of respect aswell laughing down the phone when I complained. He turns the blame... More 

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2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 5, 2015

Chose this pub to eat at as were staying locally and had a gourmet card which offered 25% off our bill.Food was beautifully presented and tasted a little salty but both enjoyed our meals.Chocolate brownie was best ive ever had.However the owner made conversation and went out of his way for other diners but ignored us which considered rude.

Was this review helpful? Yes 1
hotelsavvy007, Manager at Swan Hotel, responded to this review

Thank you for visiting The Swan and we are glad you enjoyed your experience, I am terribly sorry that I missed chatting to you on that night, I do try to get around to everyone if I can, occasionally I do not manage this and I sincerely apologise that I was not able to get around to chatting to you,... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

We picked the Swan spontaneously during our tour through Southern England, but even without reservation and showing up with two little kids (age 2 and 5) late in the evening, we felt welcome by the staff from the start -- certainly not always the case for that area (just check how many hotels have age restrictions for kids). We had... More 

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hotelsavvy007, Manager at Swan Hotel, responded to this review

Thank you for taking the time to write a review and we are pleased you enjoyed your stay with us, we hope to have the opportunity to welcome you back again at some point in the future! More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 10, 2015

My wife and I stayed here for a long weekend with 8 friends. The hotel is in very picturesque surroundings next to the river. There was plenty of parking at the rear and entry from there was up a few steps. Our room (11) was nice with a 4 poster bed and was nice and clean as was the en-suit... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 7, 2015

Today my family visited The Swan for lunch. Emily, who served us, was very pleasant and attentive. We received our order of food after some wait. Halfway through eating a burger and chips I realised the burger was very much undercooked. On complaint to Emily she was apologetic and immediately reported it to chef who also sent his apologies. She... More 

Was this review helpful? Yes 3
Bradford-on-Avon, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 5, 2015

We dined here in February together with some friends. Although living locally to the centre of Bradford, it had been years since we had chosen to eat here so weren't sure what to expect. In the event, we found the food to be excellent. All freshly cooked to order and an extensive choice. Our starters included scallops with chorizo which... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

We stayed Friday and Saturday night and we're pleased with our large comfortable room. We planned to eat in the Swan the first night and try somewhere else on the Saturday, I ordered the Slow Roast Pork belly and it was delicious - and all 4 of us were delighted with our meals and decided then and there that we... More 

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Verwood, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2015

We booked to stay here one night on account of friends in the town. The staff were very welcoming and the breakfast first class. We had an en suite room at the front with four poster bed, tea making facilities etc. It is an ancient hotel so no lift and we could hear the traffic from our bedroom window. However,... More 

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Amenities