I could not recommend this hotel more highly. I took my mother as a mother's day treat. The staff could not be more friendly and helpful when booking and when we were there. The rooms were to a very high standard and the new decor very calming and tasteful. The beds and bedding were wonderful, the best night's sleep we... more

I have stayed at the Swan 3 times. in total. Each time we have had excellent and efficient service, friendly staff and imaginative food. On two occasions our room was upgraded. The rooms are smart comfortable and clean. Reasonable prices too. more

We booked the Swan at Bradford on Avon after being told by The Full Moon in Rudge that there was a wedding during our stay and our allocted room was directly above the reception room. We felt we had a lucky break as The Swan was very good indeed. A very efficient booking process with a warm welcome on arrival... more

What a shame the service lets this otherwise charming boutique hotel down. The Swan has recently undergone a refurb, so don't take too much stock in reviews prior to Jan this year. The rooms are now both charming and luxurious and the prices not unreasonable. Sadly the service continues to be a letdown. The owner is delightful, but he needs... more

We stayed in the Swan hotel for two nights recently due to a double booking elsewhere. In spite of it being really last minute (and 2 double rooms) the staff went out of their way for us, were friendly, helpful and totally on-the-ball. Our rooms were clean, up-to-date and very comfortable. All that and old world charm as well, my... more

I feel that previous reviews of the Swan were totally justified - BUT............ I had my surprise 30th birthday at the Swan and they did a fantastic job. The place has had a complete overhall since all the reviews below were written and a huge amount has been invested in the restaurant and bar area with the rooms being redesigned... more

I stayed here for one night on business ln July. Room adequate, although TV controls didn't work (explanation was that people steal them so not replaced when batteries fail ) and shower very basic (not moveable, so hopeless for just washing hair, and no soapdish or soap, apart from a squeezy canister ). I asked for breakfast 20 mins early... more

Like others I had booked this hotel before reading the reviews. I seriously considered cancelling but no other places were available (4th to 6th april 2006). Well it was fine. I had no problems. The room was large, clean and had almost everything I needed. The breakfast was lovely - kept me going for quite a while. There was a... more

We stayed for 2 nights at the Swan in the very pretty town of Bradford on Avon. On the plus side the hotel and bedrooms were clean. On the minus side the whole hotel was very run down and dreary.The breakfast was adequate and the evening meal basic. It would have been better if they had hot plates to serve... more