The hotel is run down: huge poly-filled holes in the wall, buckets in the bar catching drips from the ceiling. A television that didn't work. Half filled complimentary shampoo and conditioners. The service was below average- no friendly happy greeting or farewell. The bill was incorrectly calculated and additions we hadn't taken were added. (they did then remove these). Breakfast... More

An historic town-centre private hotel so don't expect bland anonymity. Uneven floors, sash windows, and interesting layout are all part of the appeal. Room 12 was very spacious and comfortable, and secluded from passing traffic, both inside and outside the hotel. The dining room is smart, and the food is excellent. Service is 'relaxed' with just one waitress, but as... More

Thanks to owner James and delightful staff especially Tori and Dom for making our weekend absolutely brilliant. Great rooms, brilliant bar and facilities, excellent food. We'll all come back with our better halves!

My whole family chose to come to the Swan hotel in order to celebrate my Grandmother's birthday for Sunday Roast however, for the first time ever, I feel compelled to write a review based upon how terrible the service was. I work in a restaurant myself and the first warning bells rang for me when I realised that the whole... More

Being unable to get a table at Thai Barn on a Saturday night we tried The Swan instead. An excellent Thai meal surprised us coupled with fairly priced lovely wine and very good service. I would thoroughly recommend this lovely restaurant to anyone. We will be trying it with the kids for a Sunday lunch soon,

Our visit to the Swan Inn was spoilt by the service! The dining room was cosy the linen was spotless and the food was very good. The older waitress made so many mistakes it was almost funny. The service was very slow and when we informed her that is was 30 mins since we ordered dessert she went to see... More

My wife and I were staying in self catering accommodation outside Bradford on Avon and after looking round the town for some where to eat on the first night, we settled on the Swan. It was partly "Hobson's Choice" as many other establishments seemed dark and gloomy while the Swan at least offered some daylight and a view over the... More

This review is long overdue, but please blame pressures of work and our busiest year ever! We stayed at The Swan, Bradford on Avon, one rainy late August weekend to celebrate my birthday. We arrived mid morning, to find that our especially requested room - spacious, pleasantly appointed (supremely comfortable bed) and quietly situated, with a view over the bridge... More

We stopped here following a walk through Bradford on Avon. The Hotel is very nicely located and pleasant inside. I have put a 3 out of 5 as they hit the mark on the location and food quality. The real problems were the speed of serving our (and others) food. It took at least 1 hour to order and receive... More