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Woolley Grange Hotel, Bradford-on-Avon, England

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Woolley Green, Bradford-on-Avon BA15 1TX, England
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Woolley Grange
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Ranked #2 of 8 hotels in Bradford-on-Avon
4.0 of 5 stars 77 Reviews
39 traveler photos
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77 reviews from our community

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1 review
2 helpful votes 2 helpful votes
“Worth every penny. Fab hotel.”
5 of 5 stars Reviewed May 19, 2013 NEW via mobile

Stayed here 18 may 13. Staff are excellent, very family friendly with loads to keep our 2 year old entertained. Rooms was clean, well furnished and really homely. Food was superb although slightly costly. Facilities include a swimming pool and outdoor play area. Would defiantly recommend and stay again.

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“luxury jewel in the west country”
5 of 5 stars Reviewed May 15, 2013

After a long drive we checked in at reception, very pleasant lady Clare (the general manager) was so helpful/friendly, took us to our room the John Baskerville in the main hotel a lovely lounge, very comfortable couch good size flat screen tv writing table etc, then up the stairs through the low door to a nice size bedroom, comfortable bed,... More

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Clare-Hammond, General Manager at Woolley Grange, responded to this review
May 17, 2013

Dear porche944turbo766 Thank you very much for your review and taking the time to give your feedback. I am so pleased you enjoyed many aspects of the hotel. And thank you also for the chocolates for the staff; we all really enjoyed them! We hope to be able to welcome you back very soon. Best wishes Clare and the team... More

Oxford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A lovely family hotel”
4 of 5 stars Reviewed May 12, 2013

Our second trip. I can see that if you are expecting very new very fashionable very smart surroundings you might not like it, but if you want to bring children or like a relaxed traditional English atmosphere and style it's a lovely place to go. Food is good but not amazing and it would be nice to have more variety... More

Was this review helpful? Yes 1
Clare-Hammond, General Manager at Woolley Grange, responded to this review
May 14, 2013

Dear Democritusjr Thank you very much for your review and I am delighted you had an enjoyable time. It sounds as though you really relaxed and made yourselves at home; which is what we hope everyone feels able to do. Thank you for your thoughts about menu variety and fresh fruit at breakfast. We are introducing daily specials more frequently... More

London
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“Disappointing in every way”
1 of 5 stars Reviewed May 12, 2013

If you check back over my past Trip Advisor reviews you'll see I'm rarely, if ever, scathing about everything in a hotel. This is likely to be because I generally use Trip Advisor to select my hotels. In the Woolley Grange's case however; I don't have many positives. It is billed as a luxury family hotel, but there is nothing... More

Was this review helpful? Yes 1
Clare-Hammond, General Manager at Woolley Grange, responded to this review
May 14, 2013

Dear beakytraveller Thank you for your review of your recent stay. I am sorry we did not meet or exceed your expectations in either the room or accommodating your dog in the dining room. I am also sorry you did not feel we handled the situation well. We tried to explore various options including keeping your dog in reception while... More

lauraw_83
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Day out for Sunday lunch”
4 of 5 stars Reviewed April 25, 2013

Booked this hotel for a big family lunch to celebrate a few big birthdays. I was a little worried before going as the only real negative I had with the hotel was their communication was a bit poor. I did have to ask a couple of times before been sent a sample menu and then after I had confirmed the... More

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Clare-Hammond, General Manager at Woolley Grange, responded to this review
May 14, 2013

Dear lauraw_83 Thank you for your review following your celebration Sunday lunch with us. I am sorry the communication prior to your lunch was not as efficient as it should have been and thank you for mentioning it so we can ensure it is spot on in the future. We do encourage guests to make themselves at home, spend the... More

Berkshire, UK
Top Contributor
88 reviews 88 reviews
33 hotel reviews
Reviews in 46 cities Reviews in 46 cities
50 helpful votes 50 helpful votes
“More shabby than chic”
3 of 5 stars Reviewed April 23, 2013 via mobile

We had a long week end at Woolley Grange and I have mixed feeling about the hotel. I think that the Luxury aspect of the hotel is not good at all. I found that there is no attention to details, which is negative when paying a very high price. The dirty downstairs windows certainly wiped with a dirty cloth, the... More

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Clare-Hammond, General Manager at Woolley Grange, responded to this review
May 14, 2013

Dear gt67-berkshire Thank you for taking the time to write your review and highlight aspects which were not as you rightly expected. A number of aspects you mention have been addressed such as ensuring there are enough items of cutlery and crockery, wines are in stock, windows are cleaned (with the correct cloth), even more frequent vacuuming of the floor... More

Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Looking forward to the next time!”
4 of 5 stars Reviewed April 21, 2013

We recently stayed at Woolley Grange for the Easter weekend. It was a much needed break that we had been looking forward to for a long while. On arrival, first impressions were good. The reception was friendly and informative. We had a lovely room, the John Baskerville suite. I had had read some reviews of the hotel before our stay,... More

Was this review helpful? Yes 1
Clare-Hammond, General Manager at Woolley Grange, responded to this review
May 14, 2013

Dear Caper Queen Thank you very much for your review and I agree with a lot of what you have said, particularly in in terms of our interpretation of luxury. We are very keen to listen to guest feedback (eg we are adding daily specials to the menus more frequently) to ensure we can make the guests experience better and... More

Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
90 helpful votes 90 helpful votes
“Don't expect "luxury"”
3 of 5 stars Reviewed April 14, 2013 via mobile

We stayed here for a couple of nights and has been nice but I would not say "luxury" On arrival in our room we were pleased with the size of the room. Very large room and bathroom, full of antique furniture and creaky chairs. Very nice. Only issue was the absolutely filthy bedcover (quilt), which I immediately took off and... More

Was this review helpful? Yes 1
Clare-Hammond, General Manager at Woolley Grange, responded to this review
May 3, 2013

Dear Royalberkshirereview Thank you very much for taking the time to write a review of your stay with us. I am very pleased that you enjoyed many aspects of your stay but particularly concerned that other aspects were not of the standard you rightly expected. Monty has just celebrated his first birthday, been given more training, and more is booked.... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Lovely family stay at Woolley Grange but service disappointing”
4 of 5 stars Reviewed April 13, 2013

We stayed for a weekend at Woolley Grange with our 3 young children in April 2013. We all had a lovely time. Our connected rooms were beautiful, and the spa and swimming pool were excellent with really warm water such that our baby even fell asleep in the pool! Our other 2 children didn't want to leave and said they... More

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Clare-Hammond, General Manager at Woolley Grange, responded to this review
May 3, 2013

Dear Chloe111186338 Thank you very much for your feedback following your stay with us. I am delighted you had a great time overall and am sorry that service issues in the restaurant affected your experience. We have put a number of improvements in place to ensure the service consistently matches other aspects of the hotel. I very much hope we... More

London
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Gorgeous hotel + crèche + spa = v happy parents!”
4 of 5 stars Reviewed March 31, 2013 via mobile

This is the second of the LFH group we have stayed at - so knew what to expect. Highly geared towards children (kids lounge, every aspect of baby kit, kids meals times, menus etc), it gives the parents a chance to relax. Two hours in the brightly coloured and friendly crèche means time for mummy (and daddy) to have a... More

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Clare-Hammond, General Manager at Woolley Grange, responded to this review
April 1, 2013

Dear curlygirl76 I am delighted you had such a good time. It sounds like you have enjoyed all aspects of the hotel and great that you have got home relaxed and ready for the world again. I hope we can entice you back again very soon. With kind regards, Clare More

 
 
Woolley Grange
Woolley Grange
4.0 of 5 stars 77 reviews
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Additional Information about Woolley Grange

Also Known As:
Woolley Grange Hotel Bradford-On-Avon
Woolley Grange Hotel
Woolley Grange Bradford-On-Avon, England
Address: Woolley Green, Bradford-on-Avon BA15 1TX, England
Region: United Kingdom > England > Wiltshire > Bradford-on-Avon
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 8 hotels in Bradford-on-Avon
Price Range: $$
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Woolley Grange
Woolley Green
Bradford-on-Avon BA15 1TX
England
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very comfortable View from the hotel window at dawn view from playing field "Monty" the lovely hotel dog
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