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Premier Inn Coleraine

Certificate of Excellence
3.0 of 5
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3 Riverside Park, Coleraine BT51 3GE, Northern Ireland
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Premier Inn Coleraine
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Ranked #3 of 5 Hotels in Coleraine
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Debdebdebdebdeb Telford, United Kingdom
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412 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Telford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Used this Premier Inn as a stop over whilst exploring the tourist attractions of Northern Ireland. It was not far away from many so this was a plus factor. Whilst there many members of staff were friendly and helpful and approachable. Had a pleasant stay and would always return on future trips

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking the time to review your stay with us at Coleraine. I am thrilled that you enjoyed your stay and found the staff friendly and approachable I will be sure to pass on your lovely comments to the team. We look forward to welcoming you back in the future. More 

Magherafelt
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Extremely good value for money with friendly staff. Just on the outskirts of coleraine near a large Sainsbury's, McDonald's, Burger King and a large retail park. Very handy for a cheap stay at the North Coast to see the Giant Causeway and Carrick-a-Rede rope bridge.

Was this review helpful? Yes
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking the time to review your stay with us at Coleraine. We are so glad to hear you find the location of the hotel convenient for visiting the north coasts local attractions. We look forward to welcoming you back in the future. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Family trip 4 nights. Double rooms booked and got, great for families but had to complain to reception after first night as child's bed had no mattress just Base of bed. Refunded for night but staff tried to sort problem by using extra duvet as mattress. We ended up sorting problem ourselves by moving settee from our room into kids... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Coleraine, responded to this review

At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. I am pleased to read you were given a refund for your first night in line with our Good Night Guarantee for the issue with the mattress and I hope this... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a second short break in the North of Ireland with husband and 13-yr-old son. Premier Inn is an excellent value venue, but there are lots of little things that need to be improved. On arrival our room wasn't made up for 3 people, although reception arranged for this to be done immediately. After housekeeping had been in... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking the time to review your stay with us at Coleraine. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. I will investigate your comments regarding the housekeeping department with our head housekeeper. I will also pass... More 

Belfast, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here many times as a stop over for long weekend breaks to the north west coast. Staff always pleasant, helpful and rooms spotlessly clean. If booked during an offer period the value for money is second to none. Attached restaurant is also very good

Was this review helpful? Yes
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking the time to review your stay with us at Coleraine. I am so pleased you found the team so pleasant and helpful during your visits. I will be sure to tell the team what a wonderful job they are doing keeping out rooms so clean and making sure all our guests have an enjoyable stay with... More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed here twice now and would definitely stay again, Portrush, Giants Causeway, carrick a rede rope bridge and bushmills all within driving distance, jet centre, all the shops and fast food outlets you could ask for within walking distance, would definitely recommend!

Was this review helpful? Yes
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking the time to review your stay with us at Coleraine. We love to hear that our guests enjoy coming back to stay with us again and again. We are so glad to hear you find the location of the hotel convenient for visiting the north coasts local attractions. We look forward to welcoming you back on... More 

Carrickfergus, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

stayed here on an overnight trip to the north coast. It was all you would expect from a Premier Inn - clean, accessible and comfortable. A great nights sleep. Only downside is the chaise has disappeared from the bedroom - bring back the chaise Premier Inn!!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking the time to review your stay with us at Coleraine. We are thrilled to hear you enjoyed our clean comfortable rooms I will be sure to pass on you lovely comments to the team and we look forward to welcoming you back in the future. More 

Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

My overall stay here was great especially in the restaurant, I was served by kerryann and she was fantastic, very accommodating and she was very pleasant, great girl to have on your staff as her customer service skills are 10/10, thank u premier inn

Was this review helpful? Yes
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking the time to review your stay and dining experience in our adjoining restaurant. I will pass on your lovely comments to Kerry-Ann who will be delighted to hear them. We look forward to welcoming you back in the future. More 

4 of 5 stars Reviewed 2 weeks ago

Friendly staff except for a jobs worth manageress who moaned about doors being left open and children eating food outside their premises. That was the only blot on a nice family break at Premier Inn Coleraine. After hearing good reviews about breakfast my daughter and I tried it I can't say I was overall impressed. Reception staff were very helpful... More 

Was this review helpful? Yes
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking time to review your stay with us. I have passed on your comments to the restaurant general manager, as the outside seating area doesn’t belong to the Premier Inn but to the adjoining restaurant. Guests are not permitted to eat food not purchased in the restaurant on the premises however it can be taken to their... More 

Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We love coming here. Its placed in the lobby entrance bar area of the hotel. It has a very nice decor and relaxing atmosphere. We have a favourite table but they are all good. The staff are friendly and the food is reasonably priced. Its a chain standardized type deal so the food lacks in artistic flare but the food... More 

Was this review helpful? Yes
Toni-Marie G, Manager at Premier Inn Coleraine, responded to this review

Thank you for taking the time to review your visit with us. We are delighted you enjoy the décor, atmosphere and have a favourite table in our adjoining restaurant. We are pleased you are taking advantage of the tasty rewards card on your visits with us and we look forward to seeing you again to top up your reward points.... More 

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