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Premier Inn Carrickfergus

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The Harbour | Alexandra Pier, Carrickfergus BT38 8BE, Northern Ireland
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1 room 1 guest
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Premier Inn Carrickfergus
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352 Reviews from our TripAdvisor Community

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Traveler rating
    222
    99
    23
    6
    2
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130
117
7
31
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (94)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (71)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here on a 4 night short break and left relaxed and refreshed having thoroughl enjoyed our stay at this excellent hotel.Using the hotel as a base we had days out at Antrim Castle gardens.Giants Causeway and Bangor amongst other places. The hotel has a lovely and very convenient location on the edge of the harbour... More 

Was this review helpful? Yes 1
Llandovery, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for the third time last weekend and are pleased to report that the standards here are exceptionally high and consistent with our previous visits to this wonderfully located hotel. We have always found the staff here to be extremely pleasant,helpful and friendly. The hotel and rooms are always well presented and clean, a credit to Kris the... More 

Was this review helpful? Yes 1
Edinburgh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great location and friendly staff, but ask to move if you're offered room 2. The main staircase runs over/behind it, so you're kept awake by the late night revellers stomping up and the early risers heading down.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kristopher A, Front Office Manager at Premier Inn Carrickfergus, responded to this review

II am sorry you where not entirely satisfied with your stay here in Premier Inn Carrickfergus. We appreciate all feedback as it helps us to improve our guest’s experiences. We have a very stringent corridor check policy throughout the evenings so this experience is reduced to a minimum. I do hope you will return to us in the future and... More 

Portrush, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This premier inn is perfect for a family get together, the location is based at the harbour and is close to the castle which makes for a great day out weather providing of course. We enjoyed our stay here though the food was not great but at least there are plenty of takeaways close by. There was an amazing firework... More 

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Omagh, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, good clean room. Great restaurant with play area for kids. Only fault I found was our room was under or very near the stairs and you could hear everyone running up and down the stairs.

Review collected in partnership with premierinn.com

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Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 14, 2015

Myself, my partner and my 3 year old daughter stayed here for 1 night. The hotel is in a good location and is easily found. There are a few shops near by and we could find everything we needed very easily. The room itself was clean and spacious and was very comfortable. The staff were friendly and check in and... More 

Was this review helpful? Yes
Kristopher A, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your recent stay with us at Premier Inn Carrickfergus. I’m glad you had no problems finding us and you, your partner and daughter enjoyed your stay with us. If you think our beds are comfortable now I encourage you to come back and stay with us once we get our refurbishment; which... More 

Thornton-Le-Dale, United Kingdom
1 review
5 of 5 stars Reviewed July 6, 2015

All the staff thoughout the Carrickfergus premium inn were friendly and very helpfull the Hotel was very clean, the food good (especially the breakfast) .excellent. A most enjoyable stay. The Castle was a good place place to visit and so was the local church. The streets and area around were very clean and well keep

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kristopher A, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your recent stay with us at Premier Inn Carrickfergus. Glad to hear you had an enjoyable stay with us. The team here put a lot of effort in to making all of our guest stays enjoyable, so it is wonderful to hear your positive feedback. I will make sure to pass on... More 

Adelaide, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

Staff were very friendly and helpful the rooms were spotless clean. My only disappointment was we went in the summer and found there was no air conditioning only a fan and due to being on an upper level could only open the window 2" but over all the location was fantastic food in premier Inn restaurant was great beautiful castle... More 

Was this review helpful? Yes 1
Kristopher A, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your recent stay with us at Premier Inn Carrickfergus. I’m pleased you found the staff to be very friendly and I will make sure to pass on your comments to the team. The housekeeping team do a wonderful job at keeping our rooms to a high standard and again I will make... More 

Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed June 15, 2015

We arrived on Friday 12th June for two night stay. Check- in is supposed to be 2pm and we arrived at 3pm to be informed that our room was not yet ready. We got our keys at 4pm! After a long travel you just want to gain entry to your room. Next morning I thought the fire alarm had been... More 

Was this review helpful? Yes
Kristopher A, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your recent stay at Premier Inn Carrickfergus. I do apologise that you found your recent stay with us to be a disappointing one; we strive to have our rooms ready for as close to 2pm as possible but with large groups arriving this is not always doable. We are aware of the... More 

Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 1, 2015

Good hotel excellent room and facilities. Great bar good food. Fantastic all you can eat breakfast hot and Cold. Walking distance to town Centre. Very helpful staff. Good value bottles of wine. Will gladly stay again.

Was this review helpful? Yes
Kristopher A, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to write this fantastic review for Premier Inn Carrickfergus. I’m glad to hear you found the staff to be helpful and enjoyed our restaurant offering; I will make sure to pass on your comments to the team. We look forward to welcoming you back in the near future. More 

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