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Premier Inn Carrickfergus

The Harbour | Alexandra Pier, Carrickfergus BT38 8BE, Northern Ireland
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Certificate of Excellence 2014
Premier Inn Carrickfergus
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Premier Inn Carrickfergus
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318 reviews from our community

Traveler rating
    202
    91
    19
    4
    2
See reviews for
115
103
7
30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
  • All months
    (318)
  • Mar-May only
    (75)
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    (66)
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carrickfergus
1 review
5 of 5 stars Reviewed 3 weeks ago

I used the premier inn in carrickfergus for my wedding. I had guests from mexico as well as other guests locally. The prices of the rooms were excellent and the rooms were very comfortable and clean. I found all of the staff to be very friendly and the feedback i got from friends and family about the food was that... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thanks for taking the time to review your stay with us at Premier Inn Carrickfergus. First of all congratulations on you recent wedding. Your feedback is very important and we are pleased that overall your stay met your expectations and you were comfortable. Thank you for your compliments regarding the bedrooms; the team will be delighted to receive your feedback.... More 

sydney
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The standard was one expects at all Premier Inn Hotels but the staff here seemed to go the extra yard. My wife left a valuable ring in our room and didn`t realise until some days later when we recieved a text from the hotel saying they had found it. By this time we were in north England. So the staff... More 

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for reviewing your recent stay at Premier Inn Carrickfergus. I am so pleased that you found the Premier Inn Team friendly and honest as they do an amazing job every day. I am delighted that we were able to return your wife’s ring to her. Thanks once again on your review and we look forward to welcoming back... More 

Isle of Wight, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

a great little hotel usal premier inn standards but great location for getting into belfast near the station on the harbour side near the castle. we were lucky to get a room that looked down the river towards belfast itself (past the boats on the harbour side!) staff were frendly, the room itself was of the older style of premier... More 

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your recent stay with us here at Premier Inn Carrickfergus. Firstly I am delighted that you had a wonderful stay and that you found the hotel to be of the high standard that we strive to achieve everyday. I am glad you found our location convenient during your travels, 10 minutes to... More 

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

With Premier Inn you know what to expect basic rooms but clean and comfy beds. This was true here, we like our little luxurys but for the price of the hotel and the friendly staff it was worth the compromise. They also have the good night sleep guarantee which is great. The beds are very comfy and breakfast was good.... More 

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for your review of your stay with us at Premier Inn Carrickfergus. All our staff work hard to make sure the Premier Inn standard is met, from clean rooms to friendly faces and I am so pleased that you received that. I will pass on your compliments to the staff who I know will be pleased to hear... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 weeks ago

Most enjoyable stay, staff very helpful both in hotel and restaurant. Room was clean, quiet and easily accessed. Good choice of food on restaurant menu and food was hot when served. Hotel is in a beautiful location, easy to get to with good parking. Would recommend.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your recent stay at Premier Inn Carrickfergus. We are so pleased that you had an enjoyable stay with us and you found the staff very helpful in both the hotel and restaurant. Our housekeeping team work extremely hard every day to achieve high levels of cleanliness within our bedrooms and it is... More 

Rugeley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 22, 2014

I have been using Premier Inns for approx. 8 years whilst traveling around the country on business,, however I always find the staff are very shallow and working to a script, this all changed recently when I visited Carrickfergus. This was my first time in Northern Ireland, I rang up prior to my visit and asked for a quiet room,... More 

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for reviewing your recent stay at Premier Inn Carrickfergus. Thank you for your lovely comments regarding the friendliness and helpfulness of the Premier Inn team, as they work extremely hard every day to achieve these goals and it is nice for them to be recognised for it. I am so pleased that we were able to accommodate you... More 

Pontypool, United Kingdom
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 20, 2014

Very nice hotel food good as well only problem water pipe loud at 3am in the morning :( in all carrickfergus is a lovely place to stay local people are also very welcoming also not to far walk to get the train into Belfast for about £5 return in all I enjoyed

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your stay with us. We really appreciate your feedback as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. Thank you informing us about the issues with the water pipes. We appreciate you being patient as we work to resole the issue. I... More 

Carrickfergus, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 13, 2014

Went to the Premier Inn for Saturday lunch, which we often do, the meals are all good quality basic fayre. The service is good and the staff friendly. I can certainly recommend eating her, you get a basic meal for a fair price. Try it. They also have an adventure play area for kids, this can get a little noises... More 

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your recent visit to our restaurant. I am glad you had an enjoyable time and found the staff and service to be up to standard. I will pass your feedback on to the restaurant team. Once again thank you for taking the time to review your visit. Kind Regards Jacqueline More 

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed December 9, 2014

This hotel is very clean. The staff are all friendly and greet you with a smile every time. They will do their very best to make your stay as comfortable as possible. They also have a great restaurant and bar connected to the hotel. If the restaurant is not for you, this hotel is also in a great location as... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

First of all thank you for taking the time to review your recent stay with us at Premier Inn Carrickfergus. All staff pride themselves on making sure guests have a great experience while staying with us, from clean rooms to friendly, welcoming staff. We love seeing guests with huge smiles. I am so pleased that your stay met your expectations.... More 

Top Contributor
93 reviews 93 reviews
58 hotel reviews
279 helpful votes 279 helpful votes
3 of 5 stars Reviewed December 3, 2014

Booked for overnight family stay room was standard except for lack of hairdryer. Easy to find a few minutes walk from the castle, which is worth a visit. It is opposite a sainsburys and other shops so an alternative breakfast can be sourced. We ate in the evening at the Indian restaurant on the Belfast road which is recommended.

Was this review helpful? Yes
Jacqueline D, Manager at Premier Inn Carrickfergus, responded to this review

Thank you for taking the time to review your recent stay with us. We are very lucky with our location and as you said we are a few minutes walk from Carrickfergus Castle as well as local shops and restaurants. Your feedback is very important to us and we are delighted that you had a good stay and you found... More 

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Additional Information about Premier Inn Carrickfergus

Address: The Harbour | Alexandra Pier, Carrickfergus BT38 8BE, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > County Antrim > Carrickfergus
Price Range (Based on Average Rates): $
Number of rooms: 49
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TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn Carrickfergus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Carrickfergus Hotel Carrickfergus
Premier Inn Carrickfergus Northern Ireland

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