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The Fir Trees

Dublin Road, Strabane BT82 9JT, Northern Ireland
The Fir Trees
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176 reviews from our community

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Traveler rating
    84
    37
    15
    15
    25
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48
36
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Polish first
  • Any
English first
  • All months
    (176)
  • Mar-May only
    (48)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (34)
All months
2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have been to hotel quite a few times now. My last visit to the fir trees was outstanding. The staff were extremely helpful, from checking in with the lovely Mandy at front of house and the great warmly atmosphere in Martha's bar a special mention to Laura for her quick and efficient service and making me feel very welcome and... More 

Was this review helpful? Yes 2
Fir T, Manager at The Fir Trees, responded to this review

We greatly appreciate your kind comments, which have been passed on to the staff, and we will be delighted to host you again as a valued patron. More 

Omagh, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We always stop for a meal at the fir trees hotel when passing through to county Donegal. Last week I had a superior sirloin steak and my partner had an incredible chili chicken stir fry. As usual, the food was superb, the staff were welcoming and friendly, and there was a great atmosphere in Martha’s bar. I can recommend the... More 

Was this review helpful? Yes
Fir T, Manager at The Fir Trees, responded to this review

Thank you for submitting this review which again underlines our reputation for fine dining at affordable prices. We would be delighted to take care of your group again on your return to the N.West. More 

lisburn
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

Having stayed here with my work colleagues over the past three years all three were looking forward to returning .Last time we all stayed was around March last year at this time we were all frequent guests..At head office in Dublin our thoughts on this small hotel was that we were paying three star prices and getting five star service.Rooms... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Pretty much as per the title. The staff however I cannot fault they are welcoming and attentive. The issue here must lie with management. The partying went on till 3am. We were not warned and were placed in a room overlooking the car park. I should have checked on here firs!

Was this review helpful? Yes
Fir T, Manager at The Fir Trees, responded to this review

Whilst we appreciate the kind comments about our staff we are of course very disappointed to read the negative section of this review. This was an extremely busy weekend, with 3 functions taking place simultaneously, and we must apologise for any inconvenience caused to the reviewer. If the reviewer contacts the Fir Trees directly we would be happy to discuss... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Comfortable and warm hotel for two weary (and wet!) motorcyclists, staff were generally helpfully and polite but the next day showed the star as I had foolishly left my iPad in my room on check out, calling later Paddy advised the iPad was found, and would be posted to me asap, calling again later he checked my address, and then... More 

Was this review helpful? Yes
Fir T, Manager at The Fir Trees, responded to this review

Your comments are greatly appreciated and serve to confirm the warm and friendly reputation of the Fir Trees Hotel staff. We strive to ensure that all guests and patrons have a memorable experience and reviews of this nature, from a senior contributor to Tripadvisor, are immensely rewarding. We look forward to hosting you again in the future. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2015

Stayed here with other workers for 8 weeks .staff brilliant friendly .food 10 out of 10.Great Quiz on Thursday night with the quizmaster paddy great craic.Hope to go back with my wife to see them all again.

Was this review helpful? Yes
Fir T, General Manager at The Fir Trees, responded to this review

This is a particularly gratifying review given that it emanates from a guest who stayed on a long term basis, and it once again affirms the reputation of the Fir Trees Hotel as a desirable destination. We will be delighted to welcome the reviewer back on his next trip to the North West. More 

1 review
5 of 5 stars Reviewed June 15, 2015 via mobile

I just want to say this hotel was absolutely amazing. My wife and I got married here and everything was perfect,the staff were very polite and friendly and everything went very smooth. They were well organised and couldn't do enough for you. The food is fantastic as well. I would recommend this hotel to anyone,definitely worth a visit

Was this review helpful? Yes
Fir T, General Manager at The Fir Trees, responded to this review

Thank you for your kind comments and 5 star rating. It was a pleasure to host your wedding function and on behalf of the management and staff I would like to take this opportunity to wish you well in the future. We look forward to hosting your complimentary first anniversary stay!! More 

Coleraine, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 4, 2015

On arrival, outside window sills covered in beer bottles and empty glasses. Reception floor filthy. Corridor to bedrooms disgusting. Never seen a dirtier carpet in any hotel in the world. Shower freezing -no hot water. Hotel cold and food appalling . Walls between bedrooms paper thin. Could hear next doors activities and talking all night . Kettle in room-what for... More 

Was this review helpful? Yes 3
Fir T, Manager at The Fir Trees, responded to this review

We are perturbed to read the reviewer's comments and must offer our apologies if their experience proved a genuine disappointment, however we believe that the review is overly critical on a number of points. The guest arrived at the hotel during an extremely busy evening when there were a number of major functions taking place. During warm weather patrons tend... More 

County Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2015

Some lights not working, bed very uncomfortable, no hot water (lukewarm), shower pathetic a dribble of water, again lukewarm. Cereals on display, the breakfast has to be order separate, tea was cold, had to order a pot of tea not much better, cold!! No stair lift. What a dump, spoilt our holiday!!!

Was this review helpful? Yes 1
Fir T, Manager at The Fir Trees, responded to this review

While we are disappointed to read the comments of the reviewer we feel we must take issue with a number of points. The room was checked prior to the guest arriving and all lights were working, as was the case after checkout, so we are at a loss to explain the particular problem. There are no issues with the bed... More 

Manchester, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2015

I would'nt normally review a place twice, however, having visited the Fir Trees two years ago with my Wife and loved it, we returned with the kids. As any Parent will know, this dramatically changes the dynamic. That said, The Fir Trees delivered once again. Fantastically spacious and well equipped room which was very clean and comfortable. First class service... More 

Was this review helpful? Yes
Fir T, General Manager at The Fir Trees, responded to this review

Thank you for your kind comments which serve to confirm the reputation of the Fir Trees Hotel as a ''home from home'' destination. The review is particularly satisfying given that you are a return visitor and a regular contributor to Tripadvisor, and we look forward to meeting you again in the future. More 

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