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Glenavon House Hotel

Certificate of Excellence
52 Drum Road, Cookstown BT80 8JQ, Northern Ireland
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Glenavon House Hotel
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Glenavon House Hotel
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212 reviews from our community

Traveler rating
    119
    37
    27
    12
    17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (212)
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    (60)
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Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Good value central location. Ideal for business travel. Rooms high standard and very well appointed Food very high std Guinness excelent as was the bush mills. Staff very attentive and helpful. Will defiantly stay again.

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Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear JamesB Thank you for your very kind comments following your recent stay. We are delighted to hear that everything was highly satisfactory and that you intend to stay again! Thanks for taking the time. Kind regards Paula Wilson More 

Driffield, United Kingdom
Top Contributor
92 reviews 92 reviews
82 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm a regular visitor to Northern Ireland and invariably use the Glenavon whenever I can. The reason is simple, it's consistently very good. I can often need to check in late and here, there is always someone to greet you, sort your booking out and get you to your room. They even go the extra mile and make you a... More 

Was this review helpful? Yes 1
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear IDavidRowley I would just like to thank you for your very kind comments following your most recent stay. We were all delighted to be considered "consistently very good " which is what we strive for on a daily basis! It is also very kind of you to acknowledge the little extra things we do which we believe are essential... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited this hotel with a friend. Excellent service. The bedroom was quite big and comfortable. The food was standard, but nice. A few parts of the hotel look dated. It was excellent value for money. I would highly recommend it.

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Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Berni O Thank you very much for taking the time to review the hotel following your recent visit and your very kind comments. We were delighted that you enjoyed your stay, our facilities and the service and thank you for your commendation. We look forward to welcoming you back at some time in the future. Kind regards Paula Wilson More 

Contributor
11 reviews 11 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

As a regular business user of this hotel, all I can say is that it never fails to disappoint. The service is always good, all the staff have a smile on their face and always ready to help. The food in the restaurant is second to none. I would heartily recommend the Filet steak. One of the best I've eaten.

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Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Nedhey1074, Thank you for your kind comments following your most recent visit. It is always great to hear from our regular customers that they are still enjoying their visits. Have to say you have great taste - Fillet Steak is my favourite too! Delicious!! Looking forward to welcoming you back shortly Kind regards Paula Wilson More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel for my self and five others , as a way to celebrate my friend getting married shortly . As I was responsible for booking (and had never been here before ) I was hoping everyone would happy with my choice of venue . We were not disappointed . When we arrived we were greeted with a... More 

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Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Ruairi G Thank you very much for your kind comments following your recent stay in the hotel. We are all delighted that you enjoyed your stay, both the service and the facilities. Your very kind comments about the staff, Roslyn, Natasha and Michelle in particular are very welcome - all the staff work very hard to meet all our... More 

Dungannon, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2015

We had the pleasure of celebrating our wedding reception at the Glenavon House Hotel on 30th December 2014. From the outset James (the banqueting manager) was a total professional and an absolute pleasure to deal with. His recommendations on our meal, exceeded all expectations. We were so pleased with the food and received so many compliments on this. James went... More 

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Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear JDMall Thank you so much for your very kind comments & complimentary review. James and all the staff are absolutely delighted that all of your expectations were met and that your special day was truly a day to remember. Your very kind compliments of James and the staff are very much appreciated - we work very hard to ensure... More 

County Roscommon, Ireland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2015

3 of us arrived in the Glenavon House Hotel last Friday evening for a friends wedding and from the moment we arrived until we left we had a lovely stay. Staff including Saoirse and Pauline went above and beyond to make us feel welcome and looked after. Rooms were clean and nicely decorated. Bathrooms could do with upgrading but they... More 

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Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear macshortie, Thank you for taking the time to review the hotel following your stay for a friends wedding!. The staff, Sorcha and Pauline in particular, are delighted with your very kind comments and I am very happy to learn of the warm welcome and you're very positive comments following your time here. We look forward to welcoming you back... More 

Dungannon, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 9, 2015

We went to Glenavon for our Anniversary meal ,what can I say from start to finish the service was first class ,the waitresses were all lovely and friendly ,especially Michelle ,who made our night extra special by putting a wee sparkler on our desserts .Looking forward to my next meal there which won't be long. Top class😀😊😃🌷

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Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Valerie k Thank you very much for your very kind comments following your recent 25th Wedding celebration in the hotel. The Cellar staff are particularly delighted with your compliments of them. We look forward to welcoming you back to Glenavon and hope that any future visits are as successful as your most recent experience. Thank you for taking the... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed January 26, 2015

We had our wedding here on NYE 2014 and it was fantastic. The staff from day one couldn’t have done more for us! James truly is fantastic at what he does. The ladies on reception are so lovely and helpful. All of the staff on the day were truly amazing I cannot fault anything everybody is still raving about how... More 

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Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear UnaandKevin, Thank you so much for your very kind comments & complimentary review. James and all the staff are absolutely delighted that all of your expectations were met and in many cases exceeded! We are so happy that your special day was truly a day to remember. Your very kind compliments of James and the reception staff in particular... More 

Derry, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 30, 2014

We went to a function in the hotel on Saturday 27-12-14 .when we arrived at reception there was two ladies who had the expression on their faces that they couldn't care less if we stayed on not , neither of them had any welcome for ur , one booked us in and pointed us in the direction of our room... More 

Was this review helpful? Yes 2
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Adrian, I was disappointed to learn of your dissatisfaction following your stay for the Society of African Missions fundraising event. I will certainly speak to the night-porter and junior receptionist who checked you in indicating the shortcomings which you outlined. Having checked the cctv I have to say in defence of the 2nd senior receptionist she only came into... More 

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