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Glenavon House Hotel

52 Drum Road, Cookstown BT80 8JQ, Northern Ireland
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Certificate of Excellence 2014
Glenavon House Hotel
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Glenavon House Hotel
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203 reviews from our community

Traveler rating
    113
    34
    27
    12
    17
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • All months
    (203)
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    (55)
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    (34)
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Derry, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We went to a function in the hotel on Saturday 27-12-14 .when we arrived at reception there was two ladies who had the expression on their faces that they couldn't care less if we stayed on not , neither of them had any welcome for ur , one booked us in and pointed us in the direction of our room... More 

Was this review helpful? Yes 1
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Adrian, I was disappointed to learn of your dissatisfaction following your stay for the Society of African Missions fundraising event. I will certainly speak to the night-porter and junior receptionist who checked you in indicating the shortcomings which you outlined. Having checked the cctv I have to say in defence of the 2nd senior receptionist she only came into... More 

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 21, 2014

Had a meal in this hotel. The service was really bad and the food was not good. After being shown to our table no one came near us to ask if we required drinks. We asked two members of staff who said they would send someone down. 15 minutes later our drinks order was taken!!! It was a further 10... More 

Was this review helpful? Yes 2
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Rosie1972, I was very disappointed to learn of your dissatisfaction following your meal in the hotel recently. Unfortunately your complaint is too vague for me to thoroughly investigate but should you wish to outline your observations in more detail, I am happy to look into all aspects of concern and will respond accordingly. You can contact me on paula@glenavonhotel.co.uk.... More 

west mids
Top Contributor
54 reviews 54 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed here on business and ticked the boxes for me. Ample parking,well equipped gym and satellite TV in the bar. Rooms comfortable, food good breakfast buffet style. Free wifi via a code from reception Didn't venture into town.

Was this review helpful? Yes
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Tam10 Thank you very much for taking the time to review the hotel following your recent stay. We were delighted to learn that your very happy with our facilities - we hope you can return at some time in the future and take the opportunity to venture into the town! With very best wishes for the festive season. Kind... More 

Rochdale, England, United Kingdom
1 review
5 of 5 stars Reviewed December 1, 2014

We booked the hotel to celebrate my dad's 70th birthday with family and friends. The hotel staff were amazing, especially Ann and James, they couldn't do enough for us and they all went out of their way to make us welcome. The room where we held the party was lovely, the meal was wonderful and the staff were very attentive... More 

Was this review helpful? Yes
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Joanne J Thank you for taking the time to review the hotel following your recent family function here. The staff, Ann and James in particular are delighted with your very kind comments. We are all delighted that you and your family had a great weekend at your father's 70th birthday indeed with have received many complimentary emails from your... More 

2 reviews
4 of 5 stars Reviewed December 1, 2014 via mobile

After staying at the Glenavon House Hotel for a number of weeks recently, I feel compelled to share my experience. The Glenavon offers everything one would expect from a hotel of this rating but also much more in the way of helpful, super-friendly and professional staff. The house keeping was second to none, done discretely and swiftly to a very... More 

Was this review helpful? Yes
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Mkr127 Thank you very much for taking the time to write such a comprehensive review following your recent lengthy stay in the Hotel. Needless to say the staff are overwhelmed with your very kind comments, we are all delighted that you enjoyed not just our facilities and food but also the friendly people who work here. I think it... More 

UK
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 13, 2014

Quite an eye-opener! Lovely interior, to my own taste of course, modern but old. Very comfortable. Plenty of parking space. A lift is available. Staff were friendly, helpful and discreet. Certainly a place to be revisited.

Was this review helpful? Yes 1
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Mixedfeelings UK, Thank you very much for taking the time to review the hotel following your recent visit we are delighted with your very kind comments and look forward to your revisit! Kind regards Paula Wilson More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

We celebrated our wedding reception in the Glenavon House Hotel on 22nd August 2014. James was a pleasure to deal with throughout the wedding planning, every request was catered for from the outset. The girls on reception were so lovely every time I rang, which put my mind at ease as my husband is from the South of Ireland, so... More 

Was this review helpful? Yes
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear mme_85 Thank you so much for your very comprehensive and extremely complimentary review. James and all the staff are absolutely delighted that all of your expectations were met and in many cases exceeded! We are so happy that your special day was truly a day to remember. Your very kind compliments of James and the staff are very much... More 

Sunderland, United
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 4, 2014

Very impressed with this hotel overall. Room 205 was nicely decorated and a very decent size. The view over the river was also nice. The receptionist was very friendly and nothing was too much trouble for her. The restaurant and spa staff were also welcoming. I agree the location and decor of the restaurant could be more appealing but the... More 

Was this review helpful? Yes
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Pault1234, Thank you for the very kind compliments in your review following your recent visit to the hotel. We were delighted that you enjoyed the facilities and the warm welcome and appreciate your very helpful observations. My apologies regarding the WIFI - I must confess we have had problems recently at certain times with our provider but we have... More 

Northern Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 2, 2014

A really nice hotel with great service and very friendly staff. Bedroom was very spacious and had both a work area and a dressing table. Adequate sockets for work and personal use. Breakfast was good and special requests for eggs were accommodated with ease. On the down side and the reason for 4 stars, no Wi-Fi available in the bedroom... More 

Was this review helpful? Yes 2
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear WaltandCo1, Thank you very much for your very comprehensive and complimentary review following your recent stay. My apologies regarding the availability of WIFI which I must confess we are having an on-going problem with our provider at certain times -we have installed WIFI in public areas in an effort to alleviate this. I have to agree with you the... More 

Belfast, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2014

Better late than never! We held our wedding reception in the Glenavon House Hotel 28th Dec ‘13. From our first visit we knew it was going to be perfect for our big day. All the staff and in particular James were absolutely fantastic and went out of their way to help us with every request. The room was a fabulous... More 

Was this review helpful? Yes 2
Paulafrawilson, Manager at Glenavon House Hotel, responded to this review

Dear Justin-Tyrone, Thank you so much for your very kind comments following your wedding reception last December. I am delighted to hear that James and all the staff ensured that your special day was truly a "day to remember" and everything you hoped and dreamed that it would be! Your compliments are much appreciated and we look forward to welcoming... More 

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Additional Information about Glenavon House Hotel

Address: 52 Drum Road, Cookstown BT80 8JQ, Northern Ireland
Location: United Kingdom > Northern Ireland > County Tyrone > Cookstown
Price Range (Based on Average Rates): $$
Number of rooms: 53
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Also Known As:
Glenavon Hotel Cookstown
Glenavon House Hotel Cookstown, Northern Ireland

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