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Canal Court Hotel

#1 of 10 Hotels in Newry
Certificate of Excellence
4.0 of 5
Merchant's Quay, Newry BT35 8HF, Northern Ireland
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Canal Court Hotel
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Ranked #1 of 10 Hotels in Newry
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
VincenzoFrancisco Pool in Wharfedale, United Kingdom
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586 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pool in Wharfedale, United Kingdom
Top Contributor
111 reviews 111 reviews
44 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visited this hotel, on a wedding package deal. Excellent value. The room overlooked the canal,good size, and had all the usual extras. It is quite an old building, but everything worked well, and the staff were very efficient and friendly. It does sometimes take a bit of working out where you are in the hotel, and where you want to... More 

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Craigavon, United Kingdom
Top Contributor
286 reviews 286 reviews
41 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is our go to place when we are in the area on a Saturday lunch-time, for a consistently good Carvery. The roast meats & vegetables are very good, with the high-light being the creamy garlic potato. Good value.

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belfast
Contributor
20 reviews 20 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Four of us booked to stay here for a girly night away The hotel has a live band and nightclub on a Saturday night and lots of other bars/ clubs in the surrounding area I found the room clean and comfortable, the hotel even offers a choice of pillows! The staff at reception are very welcoming. We all forgot toothpaste... More 

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Preston, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Went for lunch with my 3 children, price was £33 for the 4 of us, 3 kids meals and 1 adult meal, the chips tasted warmed up and were not pleasant at all, goujons were okay but not outstanding, salmon was good and the staff were very nice

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JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Many thanks for taking the time to review your visit and I am sorry to hear that there were aspects which caused dissappointment. I would be extremely grateful if you could contact me on jbagnall@canalcourthotel.com so that I may fully investigate the points mentioned. Regards Janet More 

Belfast, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love this hotel so much so that we got married here 12yrs ago, so we decided to go again last Saturday to celebrate our anniversary. Upon booking the receptionist kindly stated that a bottle of wine would be left in our room as a nice welcome back, this however did not happen and we felt a little disappointed that... More 

Was this review helpful? Yes 2
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Karen, Many thanks for taking the time to review your recent stay & we appreciate very much your kind comments. I do hope we have the opportunity to welcome you back in the near future and if I can ever be of any assistance please do not hesitate to contact me at anytime, Regards Janet More 

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed overnight attorney this hotel. The room was very comfortable with a pillow menu! The staff were obviously well trained, extremely friendly and efficient. We had a meal in a function room which was delicious and copious. Although we were there for a function, this hotel would be ideally situated for shopping or sightseeing. The only problems were finding... More 

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JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Alison, Many Thanks for reviewing your recent stay, hope to welcome you back to the Canal Court Hotel & Spa in the near future. Kind Regards Janet More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a number of weeks over February and March and found it to be very good. Over the course of my long stay I was able to sample a lot the hotel has to offer including the restaurant, bar, gym and a lot of different rooms. While there were some small glitches such as an... More 

Was this review helpful? Yes 1
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Many thanks for taking the time to review your recent stay. Hope to welcome you back to the Canal Court Hotel & Spa. Kind Regards Janet Bagnall More 

Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Brilliantly sized rooms very clean and bathrooms spotless. Great choice and selection for breakfast also. Dinner was lovely though slightly overpriced. Staff were friendly. Excellent entertainment for a thursday night with the charity fundraiser, which brought a large number of people. This was pleasantly unexpected. Facilities were excellent, with the leisure pool and outdoor hot tub and excellent feature. I... More 

Was this review helpful? Yes 1
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Belinda, Many thanks for taking the time to review your recent stay & we appreciate very much your kind comments. I do hope we have the opportunity to welcome you back in the near future and if I can ever be of any assistance please do not hesitate to contact me at anytime, Kind Regards Mrs Janet Bagnall Deputy... More 

Stoke on Trent
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here on business for 7 weeks. The rooms are very comfortable but the consistancy with drinks I.e water/fizzy walker was bizzare. The breakfast is nice but a few times the breakfasts have been very watery like the foods been microwaved. Every time we had a evening meal it Is cooked differently. The staff were brilliant at reception but the... More 

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JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Many thanks for taking the time to review your recent stay. With regard to Breakfast we do offer the full continental breakfast which includes Tea, Coffee, Toast, Breads or Pastries, Fresh Fruit, Porridge, Yoghurt, Cereals, Ham/ Cheeses etc. The full Breakfast Menu including large & small traditional breakfasts, Omeletes, Fish Options etc are also all available and cooked... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The rooms are satisfactory. The breakfast is quite good. However, the dining room food is inconsistent ...I have had poorly prepared food there more often than not. The wait persons often are not as efficient as one would expect from a 5 star hotel.

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JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Many thanks for reviewing your recent experience with us. We do place great emphasis on providing excellent, high quality food and strive to provide exceptional service so I am extremely sorry you did not experience this. I do hope that we can welcome you back to the Canal Court Hotel in the near future to experience our true... More 

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