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Canal Court Hotel

#1 of 10 Hotels in Newry
Certificate of Excellence
Merchant's Quay, Newry BT35 8HF, Northern Ireland
Hotel amenities
Canal Court Hotel
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Ranked #1 of 10 Hotels in Newry
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
KSA28
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581 reviews from our community

Traveler rating
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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    (131)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at this hotel for a number of weeks over February and March and found it to be very good. Over the course of my long stay I was able to sample a lot the hotel has to offer including the restaurant, bar, gym and a lot of different rooms. While there were some small glitches such as an... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Brilliantly sized rooms very clean and bathrooms spotless. Great choice and selection for breakfast also. Dinner was lovely though slightly overpriced. Staff were friendly. Excellent entertainment for a thursday night with the charity fundraiser, which brought a large number of people. This was pleasantly unexpected. Facilities were excellent, with the leisure pool and outdoor hot tub and excellent feature. I... More 

Was this review helpful? Yes 1
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Belinda, Many thanks for taking the time to review your recent stay & we appreciate very much your kind comments. I do hope we have the opportunity to welcome you back in the near future and if I can ever be of any assistance please do not hesitate to contact me at anytime, Kind Regards Mrs Janet Bagnall Deputy... More 

Stoke on Trent
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on business for 7 weeks. The rooms are very comfortable but the consistancy with drinks I.e water/fizzy walker was bizzare. The breakfast is nice but a few times the breakfasts have been very watery like the foods been microwaved. Every time we had a evening meal it Is cooked differently. The staff were brilliant at reception but the... More 

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JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Many thanks for taking the time to review your recent stay. With regard to Breakfast we do offer the full continental breakfast which includes Tea, Coffee, Toast, Breads or Pastries, Fresh Fruit, Porridge, Yoghurt, Cereals, Ham/ Cheeses etc. The full Breakfast Menu including large & small traditional breakfasts, Omeletes, Fish Options etc are also all available and cooked... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are satisfactory. The breakfast is quite good. However, the dining room food is inconsistent ...I have had poorly prepared food there more often than not. The wait persons often are not as efficient as one would expect from a 5 star hotel.

Was this review helpful? Yes
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Many thanks for reviewing your recent experience with us. We do place great emphasis on providing excellent, high quality food and strive to provide exceptional service so I am extremely sorry you did not experience this. I do hope that we can welcome you back to the Canal Court Hotel in the near future to experience our true... More 

Glasgow
Top Contributor
69 reviews 69 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for one night on business. This was my second stay there and I'd happily come back. I had a great view from my room (319) which was spacious and the temperature was comfortable. I'd a nice evening meal - the bread was delicious but the portions so huge I'd no room for dessert.

Was this review helpful? Yes 1
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Thank you for your recent and detailed review, hope to welcome you back to the Canal Court Hotel & Spa in the near future. Kind Regards Janet Bagnall Deputy GM jbagnall@canalcourthotel.com More 

Belfast
Top Contributor
76 reviews 76 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed with group of young people for an event in Newry. The hotel is well positioned for a trip to the Mournes. The beds are comfortable but the rooms are small. This is the social hub for the city and all the bars and restaurants were very busy. The food was decent but costly. The noise in the corridors was... More 

Was this review helpful? Yes 1
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your experience with us. I am disappointed that you found your room size to be small as previous tripadvisor guests have said 'the room was big and spotless' & 'nice spacious room.' Previous guests would also request front facing rooms for the Canal & Cathedral view. Unfortunately we have no... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All you need here at the Canal Court although the room rates i'm guessing take into account that you're going to use all the facilities but don't take into account the rooms are no better than a standard Travelodge/Premier Inn room..........no different at all;Basic. However this hotel has it all and is a credit to the hotels appearance/location/amenities..if you are... More 

Was this review helpful? Yes 2
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Thank you for your recent review. In regards to our disabled access rooms they have minimal adjustments to the room for a guest that requires wheelchair access, walk in shower and fixtures and fittings at a lower level. Hope to welcome you back in the near future. Kind Regards Janet Bagnall Deputy GM More 

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

had the wonderful experience to stay in the canal court hotel 'from the moment when checkingin elaine at the front desk was wonderful and very nice 'the room was big and spotless 'dinner was very nice and niall the waiter could not do enough for us 'breakfast was very nice as well and anything you would want the waitres [didn't... More 

Was this review helpful? Yes 1
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Mr Collins, Thank you for taking the time to review your recent stay, we hope to welcome you back to the Canal Court Hotel & Spa in the near furure. Kind Regards Janet Bagnall Deputy GM More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Have been here a few times, not overly impressed by the experience. The last two times we have eaten in the restaurant there has been an extremely long wait from the time we ordered to we were taken to our table and the food being served, especially as we had booked a week in advance. I can understand an anomaly... More 

Was this review helpful? Yes
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Further to your recent review I was disappointed to learn that your experience with us wasn't the relaxing experience that it should have been. I am extremely sorry that you experienced such lengthy delays from ordering and being served within the Old Mill Restaurant. I will certainly be speaking with the restaurant team who were on duty on... More 

Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel food delicious both at breakfast and in the old mill restaurant they also do a good carvery lunch in the granary bar good size bedrooms complimentary water and toiletries and also tea and coffee in your room excellent for a short stay

Was this review helpful? Yes
JanetBagnall, Manager at Canal Court Hotel, responded to this review

Dear Guest, Many thanks for taking the time to review your recent visit, delighted that you had an enjoyable break. We hope to welcome you back to the Canal Court Hotel & Spa in the near future. Kind Regards Mrs Janet Bagnall jbagnall@canalcourthotel.com More 

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