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The Ritz-Carlton, Kapalua

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1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761
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Complimentary Breakfast
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The Ritz-Carlton, Kapalua
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2,256 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a 1 bedroom suite (#2431) that was perfect for our family of 4. The living room had a pull out sofa and a separate bathroom, which worked perfectly for our teenager. The bedroom closed off with french doors and had a large walk in closet, separate shower & tub in the bathroom, and dual sinks at the vanity.... More 

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Rancho Cordova
Level Contributor
110 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The personalized approach and service is what makes the Ritz-Carlton rxcrptional and a reputation above all the other hotels. One is addressed personally from the time you get out of your car. Your needs are met promptly with out being intrusive. This beachfront resort provides plenty of fun in the sun and space to relax and refresh. The two level... More 

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Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First, I want to say that the 4 star rating instead of 5 is mostly based on value for money issues. So, if money is no issue, then you will find it to be a definite 5 star property. Our family of 8 spent 7 days here in July. We saved our Marriott points for 20 years to stay here... More 

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Houston, Texas
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wonderful 7 day stay here in July. Great service and attention to detail. Simply mentioned our anniversary in passing to the gentleman parking our car.....and later that night a nice surprise dessert from the kitchen. Only issue was a few kids in the adult pool. Would encourage the hotel to monitor that a bit more.

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Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Service and facilities are excellent One of the best places I've stayed at. The staff are always very helpful. The rooms are great. They even have there own private beach I would suggest bringing a bogey board, you can have a lot of fun at the beach

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New South Wales, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I booked this hotel at the beginning of a Hawaiian holiday. We spent 2 nights with a view of experiencing luxury and a chance to unwind before moving onto Oahu. Whilst the property was beautifully maintained and the rooms were clean and comfortable, I can't say I was made to feel "special". I have stayed at a... More 

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Auckland
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Hawaii and we doubt we could have had a better introduction than at the Ritz Carlton in Maui. It is a big resort hotel, which is typically not what we go for, but it it is a very spacious hotel and it never felt over-crowded - there are always peaceful spaces to find, especially... More 

Was this review helpful? Yes 1
Sault Ste. Marie, Ontario
Level Contributor
215 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had the fortune to spend 11 nights here in an ocean front suite. In a word? Spectacular! Really can't say enough good things about the hotel, the rooms, the amazing staff around the entire resort & specifically by the pool (Charlotte, Mike, David, Gar, and Daryl, to name a few), the location, the food, etc. Absolutely perfect across the board.... More 

Was this review helpful? Yes 2
Tucson, Arizona
4 of 5 stars Reviewed 5 days ago NEW

We recently stayed in a 2 bedroom garden view suite, booked through CostcoTravel.com. Kapalua is a very nice area, and the Honolua General Store is a great assest which is only 100 yds away from the hotel. We have stayed at a few other Ritz Carlton properties, and found that this property was very clean, picturesque and with nice grounds... More 

Was this review helpful? Yes 3
Santa Monica, California
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our room was awesome, service was impeccable and our favorite was the private beach (DT Flemings) just a walk down the path. Great restaurants on site (Banyon Tree and Kai Sushi) and another sushi place (Sansei Sushi) within a short 5 minute walk...

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Ocean views(24)
  • Banyan tree(14)
  • Pool area(13)
  • Club level(9)
  • Golf course(8)
  • Very nice(6)
  • General store(5)
  • Sushi restaurant(3)
  • Room service(3)
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1,606 photos of this hotel

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Amenities (75)
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Beach (37)
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Children's Pool (7)
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Jacuzzi (1)
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Pool (57)
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Terrace Room (90)
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The Hotel (42)

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Hotel & grounds (16)
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Other (11)
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