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All 2 Kapalua hotels

The Ritz-Carlton, Kapalua

5.0 of 5 Resort   |   1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761
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The Ritz-Carlton, Kapalua
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Ranked #1 of 2 hotels in Kapalua
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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  • Reviews (1,887)
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1,887 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The Hotel is a vacation in itself. Breath taking views , friendly staff, and excellent food and drink! The location of the Hotel is very peaceful and tranquil, although it is a bit far from shopping and town. A rental car is a must if you stay here.

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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

My tennis gear was stolen from the room. It is not the money I really care about, since my adidas shorts and underwear! were not more than $100. I am platinum level with Ritz and never been treated with more disrespect!

Was this review helpful? Yes 6
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This location has everything you expect from the Ritz and more!! The developers spared no expense here! Beautiful views, lush plantings, and first class furnishings all add to the ambience of this special venue. Top it off with a professionally trained staff, ready to assist with a smile. We celebrated our 30th wedding anniversary here and it was ideal in... More

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San Diego
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our first time to Maui for a short four-day getaway for a close friend's birthday. Like many other reviews I read, our stay also started off a bit rocky. We booked an oceanfront suite but were placed on the first floor with hardly a view of the ocean but a great view of golf carts driving right in... More

Was this review helpful? Yes 3
Scottsdale, Arizona, USA
Senior Contributor
30 reviews 30 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Without a doubt it is the level of service that sets this property apart as a true 5 star resort. From the bellman to the landscaping crew, from housekeeping, to the maintenance crew, from the pool crew to the food servers to the concierges, absolutely everyone we interacted with had a smile on their face. We were always treated with... More

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Dallas, Texas
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent 3 nights here with my husband and teenage daughter. We thoroughly enjoyed our stay here. We were upgraded to a suite for being Marriott Platinum. This was a pleasant surprise that I wasn't expecting. The kitchenette had a Fisher and Paykel drawer dishwasher, A refrigerator drawer and a freezer drawer. Bathroom was marble with a separate tub and shower.... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived in Maui after a wonderful stay in Kauai. We stayed at the St. Regis in Kauai which I rated excellent. The Ritz at best was average, yes they have friendly people working there but I expected much more of luxury experiance. When we came in we were barely greeted, the women at checkin was a fine no real... More

Was this review helpful? Yes 1
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Ritz-Carlton is truly a place you never need to leave. You can simply lounge in paradise and never leave the property. Modern decor, soothing and calming rooms, refreshing island bar next to pools, hospitable staff, gourmet dining....what more could you want in paradise?

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Los Angeles, California
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a 2 bedroom Ocean front suite - really nice. Photos are accurate. Service is phenomenal. The hotel and grounds are absolutely beautiful. Many amenities and services. Hotels and homes in the area provide shuttle service from hotel to the various restaurants. This works great!!! Make sure you go to Kapalua Bay if you want to see sea turtles... More

Was this review helpful? Yes 3
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 8 nights at this beautiful resort in April/May with my family (2 adults and 3 children, ages 8, 4 and 1). We had booked a garden view suite to accommodate all of us. We arrived at the resort and were immediately greeted by the friendly staff, given leis, offered a juice and directed to the check in counter.... More

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What travelers say

  • Ocean views(47)
  • Banyan tree(38)
  • Pool area(37)
  • Club level(34)
  • Golf course(9)
  • Very nice(6)
  • General store(5)
  • Sushi restaurant(4)
  • Very good(3)
  • Beautiful property(3)

Additional Information about The Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Kapalua
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Kapalua 5*
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Also Known As:
Ritz-Carlton, Kapalua Hotel Kapalua
Ritz Carlton Maui
Ritz-Carlton Lahaina
Ritz Lahaina
Lahaina Ritz-Carlton
The Ritz-Carlton, Kapalua Maui

1,422 photos of this hotel

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Pool/beach area (220)
Room/suite (208)
Hotel & grounds (258)
View from room (66)
Bathroom (27)
Dining (44)
Family/play areas (1)
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Amenities (75)
Beach (37)
Children's Pool (7)
Jacuzzi (1)
Pool (57)
Restaurants and Bars (56)
Terrace Room (90)
The Hotel (42)

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All management photos (30)
Pool/beach area (2)
Hotel & grounds (14)
Dining (7)
Family/play areas (1)
Room/suite (1)
Other (5)

Near The Ritz-Carlton, Kapalua


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The Spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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