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All 4 Upper Hutt B&Bs / inns

Trentham Motel on the Park

3.5 of 5 Small Hotel   |   438 Fergusson Drive | Trentham, Upper Hutt, New Zealand
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Trentham Motel on the Park
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Ranked #3 of 4 Upper Hutt B&B and Inns
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14 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Auckland Region, New Zealand
2 reviews
1 of 5 stars Reviewed 1 week ago

Room was old, felt dark and damp and outdated. Manager was extremely rude and did not have a nice manner at all. Would not recommend this place, other nicer places for same price to stay in Upper Hutt.

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Stephen S, Owner at Trentham Motel on the Park, responded to this review

While we appreciate constructive reviews, we will not accept malicious statements which are completely unfounded. This guest who has chosen not to communicate with us, but rather anonymously write untrue statements about our motel some 4 weeks after their stay - did you not have the courage to speak to us direct? NONE of our units are dark or damp.... More

Auckland
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 11, 2014

If you look at my profile you will see I am quite critical on where I stay as I travel for work all the time. When a colleague booked me at this motel and I pre read some of the reviews on here I was a tad nervous. But I can't fault a thing. From the warm welcome from both... More

Was this review helpful? Yes 1
Stephen S, Owner at Trentham Motel on the Park, responded to this review

Thank you for your review, glad you enjoyed your stay with us and hope to see you again in the future. More

Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 7, 2014

Stayed one night for work. Carpets in Unit 14 are in DESPERATE need of a clean!! Trying to strategically place an old mat over the grubbiest of many carpet stains is not cool. Rug doctor wouldnt go amiss. Although the gentlemen I dealt with during my stay were pleasant, personal and professional presentation would do wonders for first impressions. It... More

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Stephen S, Owner at Trentham Motel on the Park, responded to this review

Shame this guest did not come and talk to us about the unit. We only had one unit left for this particular day (all other units full) so only able to offer this one. Yes we are aware of the problem with the carpet, but rug doctor will not work as a previous guest spilt a tin of varnish on... More

Wellington, New Zealand
Contributor
19 reviews 19 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2014

The room we had was a surprise. The units have been renovated inside but still look like an old block motel as you drive up. Roomy unit. Great bathroom, good bed. Heat pump. Quiet. 56 Sky channels if you want them. Owners very helpful. Offered to drive us to our function if it was raining.

Was this review helpful? Yes 1
Stephen S, Owner at Trentham Motel on the Park, responded to this review

Thank you for your review, as you mentioned, we are trying to refurbish all of our units as quickly as possible and when it stops raining we will be able to finish painting the outsides of the units. Glad you enjoyed your stay and hope to see you again soon. More

Hamilton
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 28, 2014

This was the second year in a row we have stayed at this motel, while at Trentham for the races. Good service, clean unit, delicious breakfast, handy to everything we wanted to go to. We will go back again.

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Stephen S, Owner at Trentham Motel on the Park, responded to this review

Hi , thank you for your review, it was great to see you again and glad you enjoyed your stay. See you again next time. More

Auckland
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 9, 2013

We stayed here for two nights as we were visiting family in Trentham. It was our second stay here and although very basic and a little dated, it is adequate for our needs. Please note -i t is undergoing an upgrade to the units. We stayed in Unit 12 a studio unit, it had everything we needed and on a... More

Was this review helpful? Yes 1
Upper Hutt, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 14, 2013 via mobile

We appreciate the motel is going through an upgrade but our room was an older one. Terrible beds, dated rooms. Booked by our employer, but I wouldn't go back I don't think, not unless you absolutely had to be in the Trentham area. We were actually close to going to another place after the first night butput up with it.... More

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Stephen S, Owner at Trentham Motel on the Park, responded to this review

Unfortunately this is the problem when others/employers book accommodation and ask for the cheaper room. If we’d been advised of any issue during the week long stay then we could’ve rectified it at the time rather than hearing about it after departure which leaves unable to help. If we’d had known of any issues during the week long stay then... More

Brisbane
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 11, 2013

We had 2 rooms max of 4 guest at 10pm the owner demanded we tell our guest to go and shut up and go to bed! We ignored the rudeness and asked out 3 extra family members to call it a night. After they left the owner walked straight into our room and looked around we demanded he leave or... More

Was this review helpful? Yes 1
Stephen S, Owner at Trentham Motel on the Park, responded to this review

Our guest information clearly states that any visitors must leave by 10.00pm and that consideration must be given to other guests in the motel; these guests had visitors who did not leave at 10.00pm and we had at least 3 complaints from other guests in nearby units regarding the noise for which we apologised for. The guests were asked politely... More

Hamilton
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 31, 2013

Surprised when reading other reviews. We booked 2 units the weekend 25-29 January probably only disappointment was rooms were in different locations - as we didn't spend much time at the motels it wasn't a problem. Found ALL the staff very helpful and friendly. Dealt/chatted with all of them, including the lovely cleaners. Staff went out of their way to... More

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Gisborne, New Zealand
1 review
2 of 5 stars Reviewed January 7, 2013

Very rude & arrogant Male Manager that we mostly dealt with, refused to give us flybuys after giving us a discount on our room in a very rude manner, when asked about a different dvd machine, said "when are you going to stop", stop what was replied, to which he said, "complaining". The room advertised on their site, most sites... More

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Additional Information about Trentham Motel on the Park

Address: 438 Fergusson Drive | Trentham, Upper Hutt, New Zealand
Location: New Zealand > North Island > Greater Wellington > Upper Hutt
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Trentham Motel on the Park 3.5*
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