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Merchant House

3.0 of 5 Falmouth Road, Truro TR1 2HL, England
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Certificate of Excellence 2014
Merchant House
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Merchant House
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157 reviews from our community

Traveler rating
    67
    52
    25
    8
    5
See reviews for
17
57
9
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Merchant House
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Plymouth, United Kingdom
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 8, 2014 via mobile

I stayed here for three very comfortable nights. I was given a free upgrade and as a solo traveller had the luxury of a very large bed. Very quiet and peaceful. Breakfast was lovely and sandwiches were freshly made if I felt peckish. The hotel doesn't do evening meals but there are loads of great restaurants within a 10 minute... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2013 via mobile

We used the hotel for a post-funeral party. Venue was excellent and catering ideal. The staff could not have been more friendly and helpful. Several guests stayed the night and reported that the rooms were very clean and comfortable. The hotel does not have a restaurant (the city centre is not far, or an evening meal can be brought in)... More

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Reading, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 25, 2013

very friendly welcome at the reception desk on my arrival. i was invited to the lounge area for complimentary tea and coffee and cake which was a nice touch, but my journey had been a long one so just decided to relax in my room for a couple hours. the room itself was on the small side but the decor... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 31, 2013

There are a lot of positive reviews of this hotel, and some nice photos on the website, so we gave it a go this week. I stayed in Room 9 overnight. Room 9 has tatty 20 year old decor, is cramped, and has a worn-out (or just poor quality) mattress. Clearly the redecoration hasn't reached that room yet, but I... More

Was this review helpful? Yes 3
London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 25, 2013 via mobile

The staff here are very helpful and friendly. The rooms are clean and comfortable. The breakfast had lots of choices with lots of choices. It was quiet and peaceful. I really enjoyed my stay. Afternoon tea was an added bonus with home made cakes.

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Poole, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 24, 2013

We are 3 kite surfers who stayed here while touring cornwall and I have to say we were extremely impressed. From the super friendly staff to the massive beds, amazing breakfast and the wetsuit drying room it was perfect for us. The value for money was superb and we would definitely go back. Great location with easy walking into Truro.... More

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Chertsey, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013

A very comfortable and welcoming Hotel. Very friendly and helpful staff. Rooms very clean and tastefully decorated, bed extremely comfortable (didn't want to get up). Shower provided lovely hot water. Towels good size.

Was this review helpful? Yes 1
Epsom, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 20, 2013

This hotel is ten minutes (uphill) from Truro's lovely city centre. It's about 20 minutes from the railway station (if you navigate carefully, you might be able to shave some time/hills off by going along the back roads). The bad: I was a little disappointed that our room (11) was quite small and only had a ceiling window. This made... More

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Southampton, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 17, 2013

I stayed here before refurbishment owing to a sudden emergency away from home. The hotel was spotlessly clean with friendly staff and a filling English breakfast. We have since returned twice and amazed at the work that has been done on the refurbishment, it is very smart inside and out with carefully thought out colour scheme and comfort. The breakfast... More

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Bude, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 16, 2013

Was impressed by the quality and comfort of the room, had a great nights sleep, staff lovely, breakfast good, only slight niggle was no heating in bathroom so cold after shower and nowhere to dry towels, but will definitely be back.

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Additional Information about Merchant House

Address: Falmouth Road, Truro TR1 2HL, England
Location: United Kingdom > England > Cornwall > Truro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Merchant House 3*
Number of rooms: 29
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Also Known As:
Carlton Hotel Truro
Merchant House Truro, Cornwall

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