We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Merchant House

Falmouth Road, Truro TR1 2HL, England
Hotel amenities
Merchant House
Ranked #3 of 3 hotels in Truro
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

68 reviews from our community

    Trip type
Traveler rating
    25
    19
    12
    7
    5
Date Rating
Stevenage, United Kingdom
1 review
3 of 5 stars Reviewed May 13, 2013

We had a 'superior' double, which comprised a bed the size of a small football pitch in a poky little room not much bigger. Given that a bed this size implies double occupancy, there was inadequate provision for towel hanging and just a little soap dish in the shower in which to stack shower gel, shampoo etc etc. Breakfast was... More

Was this review helpful? Yes
tyne and wear
1 review
5 of 5 stars Reviewed May 5, 2013

Spent 4 days at the Merchant House and the whole experience was great. Staff very helpful, room was very nice, food was amazing. Free Wi-Fi was great so i could Skype Home to children. Would go back and stay without question. To all the staff at the Merchant House THANK YOU for making me feel so welcome.

Was this review helpful? Yes
halifax in england
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed April 29, 2013

We stayed here on Saturday 27th April 2013 in order to see Adam Ant play at the Hall for Cornwall. The hotel is literally 5 mins walk away. The car park is a bonus, we were met by very friendly and helpful staff. The room was spacious and adequate, and the breakfast the following morning was lovely.

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 28, 2013

If you want peace and quiet think again... It started when there was insufficient space in the carpark (Wedding and rude double bay parkers). Then moved on to additional price for breakfast even though it advertises on its board outside this is included, apparently not when you book through Laterooms.com......add the breakfast on and I had saved five pounds? eh... More

Was this review helpful? Yes
See 2 more reviews by Goodfoodknight for Truro

Travelers are raving about these Truro hotels

Norway Inn
5 of 5 stars
Show Prices ABS:HotelCheckRates-d2413620?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Victoria Inn
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1547470?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Gloucester,
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2013

Lovely friendly hotel. We took our dogs and were all made very welcome. Hotel is near the end of its refurbishment but it's the friendliness of the staff that make it. Excellent value for money, great location.

Was this review helpful? Yes
london
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 8, 2013

My room was still waiting to be refurbished, so it was ok - it was quite cold even with the heating on full. My room had high blinds which could only be reached with a pole (which was provided) and I had difficulty with this. The hotel didn't seem to be keen on taking peoples booking through laterooms.com as there... More

Was this review helpful? Yes
Dereham, United Kingdom
1 review
5 of 5 stars Reviewed April 1, 2013

The Merchant House in Truro was very nice. The bed was nice & I had a good night 2 sleeps. Breakfast was excellent. Very friendly & helpful. I would stay again. I was in the back of the Merchant house. I would recommend to my friend's. Breakfast was nice & worth it. We got there at 10pm.

Was this review helpful? Yes
Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2013

It was one year to the week that I returned to Truro and decided to stay once again at the Merchant House hotel,although refurbishment has been going on for a year it is no real inconvenience to the guests staying there. My room on the top floor although not refurbished was bright and clean and it camewith a nice deep... More

Was this review helpful? Yes 1
Ipswich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed February 28, 2013

After a long day travelling it was a real joy to be made so welcome from the moment you walk in the front door - very nice people who clearly care about their hotel and guests. An informal dining experience with high quality food from a sensible sized menu selection - nothing too much trouble and plenty of smiles from... More

Was this review helpful? Yes
Isle of Wight, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 16, 2013

We have just spent another couple of comfortable nights in this characterful hotel on the outskirts of Truro city centre; and it was just as good as our first stay. Rooms are comfortable and well equipped with a clean and perfectly functional ensuite. Refurbishment of the bedrooms is ongoing and we have twice stayed in an un refurbished room; though... More

Was this review helpful? Yes
See 2 more reviews by johnkccm for Truro
Premier Inn Newquay - Quintrell Downs
Great value on a similar hotel
Newquay, Cornwall
4.5 of 5 stars 183 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Truro
Trendy
St Michael\
St Michael's Hotel & Spa 4.0 of 5 stars 558 reviews
Family-friendly
The Grove Hotel
The Grove Hotel 4.5 of 5 stars 135 reviews
Romantic
Rose-in-Vale Country House Hotel
Rose-in-Vale Country House Hotel 4.0 of 5 stars 231 reviews
Luxury
Sands Resort Hotel & Spa
Sands Resort Hotel & Spa 4.5 of 5 stars 472 reviews
Show Prices ABS:HotelCheckRates-d193000?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d609522?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d597754?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d293625?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Truro
Mannings Hotel 4.0 of 5 stars 215 reviews The Alverton 4.0 of 5 stars 123 reviews The County Arms 4.5 of 5 stars 102 reviews South Penarth B&B 5.0 of 5 stars 44 reviews
Show Prices ABS:HotelCheckRates-d583961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d210016?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2190639?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1823344?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 3 hotels in Truro, ranked by popularity

Been to Merchant House? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Merchant House

Also Known As:
Carlton Hotel Truro
Merchant House Truro, Cornwall
Address: Falmouth Road, Truro TR1 2HL, England
Region: United Kingdom > England > Cornwall > Truro
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
Ranked #3 of 3 hotels in Truro
Price Range: $
Official Description (provided by the hotel):
Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House is just a short stroll from the nearby train station and a host of fabulous bars, restaurants and shops.Merchant's friendly crew are on hand to introduce guests to our fantastic facilities. We have free Wi-Fi throughout,ample free parking,garage storage for bicycles,drying room for cyclists/walkers, laundrette(fee applies) and fully-equipped conference rooms. A complimentary full English breakfast and tasty dishes from our Bar/Lounge menu including freshly cooked specials (Mon-Sat 6-9pm) guarantee you plenty of energy for the day ahead. We are a fantastic central base for business or exploring all of Cornwall. Whether visiting for business or pleasure, we have a selection of refurbished and non refurbished rooms – some of which are dog-friendly – all of which are guaranteed to offer a great night’s stay thanks to the fluffy duvets, large flat screen televisions and tea and coffee facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Merchant House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Merchant House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Merchant House
Enter dates & see best prices* (from our partners)
Show Prices