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The County Arms

#3 of 4 Hotels in Truro
Certificate of Excellence
Highertown, Truro TR1 3PY, England
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The County Arms
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338 Reviews from our TripAdvisor Community

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Sheffield, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We have been here on several occasions now and the food is always fantastic. Whether from the daytime lunch menu or an evening such as curry night, the food is spot on and fantastic value for money. A favourite place of ours that we visit regularly.

Helpful?
Thank Sam8207
Cardiff, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay here regularly and a great central location for a Cornish trip. Rooms are the highlight. Modern, clean, comfy bed, good workspace etc. Generally great showers but some rooms that have baths, the showers not quite so good......take your pick. Bar/restaurant doesn't make it on either level...quite!! Not bad but neither cosy or characterful. Food lets it down for the... More 

Helpful?
Thank Cheeky-Scotch-Egg
Platt, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A one night weekend stay. Comfortable and spacious room with great view over the hills above Truro. Very friendly and helpful staff and a good breakfast. Reasonable value. The only downside is that it is a little out of the city - a good bracing walk after a meal elsewhere. Would come back.

Helpful?
Thank Phillip B
Plymouth, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 2, 2016

We found our Superior Room really nice. We ate in the restaurant, unfortunately they served our starters and main courses together. We feel that we had the same meal reheated which caused my husbands meal to be not very nice or taste very good, but having said that the rest of the meal was great. We would happily stay here... More 

Helpful?
Thank Joanne d
Redruth, United Kingdom
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 30, 2015

We went here for mid week lunch and were very pleased with the food, service and surroundings and there is a good choice on the set menu. Well done, County Arms, as the food was hot, not just warm as in so many other establishments! You have one, two or three courses on a set price with good choices on... More 

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Thank 7Marpa_12
Swindon, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 26, 2015

Stayed here on business in early December 2015. It appears to be recently renovated and very stylish/boutique. My only problem the first night was I could hear neighbouring bathroom fans in the middle of the night when folks were using the toilet. The second night it wasn't a problem. I am booked in again in January and have requested a... More 

Helpful?
1 Thank llovetravel741
StAustellManagement, General Manager at The County Arms, responded to this review

Many thanks for your review on your recent stay with us at the County Arms. It is always a pleasure to receive constructive feedback, and we are so pleased to hear that your experience was a positive one. We will pass on your comments regarding the bathroom fans - thank you for kindly bringing this to our notice. We look... More 

Truro, United Kingdom
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
1 of 5 stars Reviewed December 23, 2015

There is not much to say, it's run, or more accurately, opened and closed by young people who are un trained. The food was overlooked, lacking in any seasoning, and probably bought in by Lorry from afar, cooked by numbers. We were guests of a large party, herded downstairs to a basement with no drinks, and served at random intervals... More 

Helpful?
3 Thank Pommepuree
StAustellManagement, General Manager at The County Arms, responded to this review

Thank you for taking the time to write a review. Please accept our sincerest apologies that the quality of your experience did not match your expectations. We take on board all customer feedback and will strive to improve all areas of our business through your constructive comments. More 

Driffield, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 20, 2015

Having stayed here several times in the past and found it very good, we found it was not up to previous standards. The room was still OK but the chairs need cushions and it was disappointing that the biscuits and toiletries are no longer Cornish. The breakfast was the real let down with a reduced choice and the cooked food... More 

Helpful?
Thank William R
StAustellManagement, General Manager at The County Arms, responded to this review

Thank you for your review, we really appreciate the time you have taken to share your experiences at the County Arms. We are sincerely sorry that your recent visit with us did not meet your expectations - please be assured that all your comments and suggestions are discussed and acted upon accordingly. More 

Falmouth, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

Pleasant service taking into account our special dietary requirements, nothing too difficult for the staff. Sat by the large window overlooking a wooded valley. Salads were particularly good value and also a nice selection of green and other salads.

Helpful?
Thank John B
StAustellManagement, General Manager at The County Arms, responded to this review

Thank you for taking the time to write your review. We are so glad to hear that you enjoyed your stay and the beautiful valley views from the bar area. We hope to see you again very soon. More 

Truro, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

Went last Sunday for the Companies Christmas meal Always a bit wary when you have food which is mass cooked But I must say that the food in general was very good and the service quick and with a smile The place was very busy on that night so they did well to cope with all the people Only down... More 

Helpful?
Thank jeffgilla
StAustellManagement, General Manager at The County Arms, responded to this review

Thank you for taking your time to write a review. We are very pleased that you and your colleagues enjoyed your Christmas meal. Your compliments will be forwarded to our bar and kitchen team. We hope to see you again soon! More 

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