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All 39 Truro B&Bs / inns

The County Arms

4.0 of 5 Small Hotel   |   Highertown, Truro TR1 3PY, England
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The County Arms
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90%
Ranked #11 of 39 Truro B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Neal1980 Halifax, United Kingdom
  • Overview
  • Reviews (209)
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209 people have reviewed this hotel

Traveler rating
    114
    75
    14
    5
    1
See reviews for
32
80
7
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 1 week ago

Absolutely terrible. Staff pleasant but pretty damn stupid. Dirty sheets in the worst possible way. Pubes and stains! Yuk. Yuk. Yuk. The night porter is a rude rude rude man. Donald I think. Needs to get a job he likes. We have just checked out... Hole do not go.

Was this review helpful? Yes
StAustellManagement, General Manager at The County Arms, responded to this review

I am afraid that I will be requesting for this offensive and dishonest review to be removed. We have a team here of great, professional and friendly staff who are very intelligent and good at what they do. Our cleanliness standards in the rooms are also great, we take pride in our rooms and the quality of accommodation offered to... More

Halifax, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights whilst on a holiday in Cornwall, whilst there we received excellent customer services from both the hotel and bar staff. The room (27) was very big for a standard room and had all of the thing you would expect from a hotel in this price bracket, we were next to the out door bar area which... More

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StAustellManagement, General Manager at The County Arms, responded to this review

We are delighted to read that you enjoyed your stay with us and found the customer service to be excellent, our team do work very hard and really do care about our customers and it was a pleasure to show them your kind comments. Do come along and see again soon. Kind regards, Kelly, Antony and the team. More

Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found the County Arms by accident after a long day of bicycling. The manager, Anson, and his staff went way above and beyond helping us with our stay. The property itself is quite modern, has a nice restaurant and pub, and very pleasant outdoors seating.

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StAustellManagement, General Manager at The County Arms, responded to this review

Your recent review is most kind and really appreciated. It was a pleasure having you stay with us and we look forward to welcoming you back again soon. Kind regards, the County Arms Team. More

nottingham uk
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights. The rooms were very clean and comfortable. We stayed in room 32 which had a lovely view and was quiet. Plenty of space plus tea tray and hairdryer. First night we ate in the hotel. Food was fine, usual pub menu. We also had a drink on the terrace outside in the sun shine which... More

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StAustellManagement, General Manager at The County Arms, responded to this review

Thank you for reviewing your recent visit with us and for passing along such positive and valuable feedback. I have passed your comments along to the team. We do serve breakfast rolls Monday - Friday until midday and all of your comments regarding breakfast have been taken under advisement. Thanks again, we look forward to welcoming you back soon. Kind... More

Proud to be British
Top Contributor
73 reviews 73 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived well before the designated check in time of 15:00 but, after conversing with housekeeping, the reception staff were still able to accommodate me with no problem. I was pleasantly surprised with the room which appeared to be quite new or recently refurbished. It was large, clean, bright with all mod cons and very comfortable. The staff, overall were... More

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StAustellManagement, General Manager at The County Arms, responded to this review

Thank you for choosing us to accommodate you recently during your visit to Truro and for taking the time to leave this review. We are very pleased overall that you enjoyed your stay and want to assure you that all of your comments have been shared with our team and your feedback regrading the pub has been discussed with the... More

Brigg, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stopped off after a day out around Cornwall. A mid-week evening meal with the Mrs. We were pleasantly surprised at the quality of the food, the speed of ordering/serving. The portion size was very good value for the money. Staff were helpful and very nicely mannered.......laughing at my naff jokes. A very enjoyable early evening meal in very presentable surroundings.... More

Was this review helpful? Yes 1
StAustellManagement, General Manager at The County Arms, responded to this review

Thank you for your lovely review, we are really pleased that you enjoyed your visit and you are most welcome to pop in again when you are next passing to tell us a few more jokes!!! Thanks again and kind regards, Kelly, Antony and the team. More

Crewkerne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

28th, 29th June 2014. We visited the County Arms. Truly welcoming, obliging, friendly hotel. Food and service excellent. Will be returning in September.Accepting of additional guests.Waiter who independently provided his own style of cocktails.

Was this review helpful? Yes 1
StAustellManagement, General Manager at The County Arms, responded to this review

We are very pleased to hear that you enjoyed your recent stay with us. We try very hard to ensure that all our guests have the best possible stay and we will pass on your kind comments to all our team. We look forward to seeing you again in Septmeber. Kind Regards Kelly & Antony Woodcock- General Managers More

Truro, United Kingdom
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited for the second time last month, with all of my family for two family birthdays. Lovely food, served beautifully, the portions are not to small or not to large. There is an extensive menu to suit all tastes and I'm slowly working my way around everything on it! I will most likely return for my birthday in August with... More

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StAustellManagement, General Manager at The County Arms, responded to this review

We are so pleased that you have enjoyed your previous visits to our Pub. We have now introduced our new summer menu which includes some summer sizzler's and County Hot dogs which you might like to try on your return visit in August. I will pass on your kind remarks to our kitchen team and look forward to seeing you... More

Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was spacious , clean, new, modern and very comfortable. We had a fab room with Juliette balcony with views of the countryside. The staff are helpful and friendly. The adjoining pub serves good average pub food. Couldn't fault the value for money. The location was brilliant for touring the area, very central within easy reach of beaches and... More

Was this review helpful? Yes
StAustellManagement, General Manager at The County Arms, responded to this review

Thank you for taking the time to review our hotel and pub. We are very lucky to be central to Truro and yet still have our fantastic view over the valley at the back. I will pass on your compliments to our Housekeeping and bar teams who work very hard ensuring that all are guest needs are met. We look... More

Redditch
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 22, 2014

My initial impressions were good. Helpful and friendly staff and a pleasant, spacious and very clean room. It was comfortable and well equipped and generally a cut above what I had expected. Then I went to eat.... Meals are provided ( eventually) in the original building which is a pleasant enough pub. Again the staff were helpful but you have... More

Was this review helpful? Yes 2
StAustellManagement, General Manager at The County Arms, responded to this review

Many Thanks for your recent review subsequent your recent stay with us; we are pleased that you found the rooms clean and comfortable. All our staff work hard to ensure that our guests have the best stay possible and its great to receive positive feedback on our customer service. Unfortunately the pub is very busy on a Sunday night as... More

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Additional Information about The County Arms

Address: Highertown, Truro TR1 3PY, England
Location: United Kingdom > England > Cornwall > Truro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The County Arms 4*
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Also Known As:
The County Arms Hotel Truro
The County Arms Truro, Cornwall

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The County Arms, Truro is one of Truro's most popular places to meet, eat, drink and now stay. County Arms offer 33 top quality en-suite bedrooms, in addition to its popular bar and restaurant. The central mid-peninsula location makes this the perfect stopover for business trips and leisure breaks in Truro and Cornwall- Includes a 24 Hour reception desk ... more   less 
Number of rooms
33

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