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All 8 Villeurbanne hotels

Mercure Lyon Charpennes

4.0 of 5 Hotel   |   7 Place Charles Hernu, 69100 Villeurbanne, France
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Mercure Lyon Charpennes
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65%
Ranked #3 of 8 hotels in Villeurbanne
A recent review
3 of 5 stars reviewed 5 days ago
borvornchai Chonburi,Thailand
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177 people have reviewed this hotel

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    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chonburi,Thailand
Top Contributor
51 reviews 51 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My family of 4 people, together with another 23 tourists from Thailand stayed one night here on April 13,2014 The hotel is obviously excellent for traveling, namely a street in the front, tram stations at the side and across the street,the underground train. Anyway, the hotel lobby is too small,particularly when all of us rushed inside with our luggage. Our... More

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Dunshaughlin, Ireland
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 1, 2014 via mobile

I have stayed here many times on business and I have found it to be a very basic functional hotel. If you just a bed and shower this is it. Be warned it is expensive for a basic hotel. The Breakfast is also a basic affair and the food in the restaurant is the same. The staff are friendly and... More

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customer, We thank you for your message left on this site concerning your stay and the good points which you note concerning the quality of service of our staff. We wish to bring a precision by insisting on the fact that we are not a hotel which possesses basic rooms as hotels classified in 1 or 2 stars but... More

Bath, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

Good location in a business area but with excellent metro and tram connections. Bit tricky getting into the car parking which is under the hotel and requires going the wrong way up a one way street or driving along the tram line. Parking was secure and seemed reasonable value for a city centre hotel (E13 per day). Room was spacious... More

Review collected in partnership with Accorhotels.com

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customers, I thank you for your very good comment left during your stay in our establishment. My employees join me and also thanks you. It is true that since the setting of the Tramway on the place Charpennes, the customers have to by-pass now Tramway rails and pass by the street of HanoÏ to access our closed car park.... More

Brisbane
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 30, 2013

The rooms are spacious and well equipped. The staff were particularly helpful when the coffee machine failed to work. The hotel's location is very convenient for transport. Just across the street is a metro station which is two stops from the TGV. There is a tram stop right outside and numerous buses. We did find there were very few restaurants... More

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customers We thank you for your comment where you inform us about your satisfaction concerning your stay in our establishment. We have a restaurant with regional products, menus or choice of dishes "à la carte" which our Head Chef advise to our customers. To take advantage of your stay in leisure in the city of Lyon, we recommend to... More

Paris, France
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2013

I use this hotel regularly on business and am never disappointed. The staff are friendly and the rooms are good and spacious. the hoels is also convenienly situated next to the Charpennes Metro Station so that getting to/from the railway stations and the town centre is easy.

Review collected in partnership with Accorhotels.com

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customer, It is with the big pleasure that I read your laudatory comments on our establishment. I announced these to my employees who join me to thank you. I hope to have soon the opportunity to welcome you during your next stay. I remain at your disposal for any piece of information, Kind regards Stéphane Robillard General manager More

Sheffield, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 15, 2013

This is a Mercure Hotel with Ibis standards (Ibis being good, but at the cheaper end of the Accor group). It is ideally placed very close to tram and metro stops, which allows easy access to the city centre and within walking distance of the Parc de Tete D'Or. However, in common with other Accor hotels, the system only allows... More

Review collected in partnership with Accorhotels.com

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customers, We thank you for your comment on your stay in our hotel and we take note of your positive and less positive reflexions. We apologize for this cut of water, independent from our will, further to works made by the city of Lyon. The technicians cut the water inlet when they preferred it without that we know the... More

Lanark, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 8, 2013

Stayed at this hotel while visiting our grandson who is studying at university in Lyon. It is very well positioned near Metro station. We flew from Edinburgh to Lyon and booked hotel through Easy jet It was excellent value for money. We booked the basic bedroom which was small but perfect for our 4 nights with a very nice modern... More

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customers, Thank you for your very positive comments on our hotel left during your last stay which correspond perfectly to our professionalism and to the quality of service which we are of use to the everyday life to our customers. One thank you also to recommend our hotel to all other customers. In the pleasure to welcome you during... More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 16, 2013

Basic business hotel.Clean,quiet,by local standards room size is good.Very good location for either walking (30 min.most of it through a beautiful park) or public transit to the convention centre and also to the whole city.

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customer, First of all we wish you all our best wishes for this year of 2013. We are delighted to see that your stay in Lyon and in our establishment very well took place. You are right, what of more pleasant than to walk by going of our hotel to the Congress center by way of the Park of... More

Zurich, Switzerland
Contributor
16 reviews 16 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 2, 2013

We stayed here for two nights over a weekend to get to know Lyon. It is a nice and clean hotel, very near the subway, trams and buses and thus offers a good starting point to explore the city. Service was very friendly, especially in the restaurant. The rooms were large and comfortable.

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customers, We thank you for your elegant and rewarding comments that you left with us further to your stay in our establishment whether it is at the level of the accommodation and of the catering. You are right to insist that our hotel is situated on a strategic place of Lyon because you can with the public transportation visit... More

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Additional Information about Mercure Lyon Charpennes

Also Known As:
Mercure Hotel Lyon Charpennes
Address: 7 Place Charles Hernu, 69100 Villeurbanne, France
Location: France > Rhone-Alpes > Rhone > Villeurbanne
Amenities:
Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Villeurbanne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Lyon Charpennes 4*
Official Description (provided by the hotel):
98 rooms located between La Part Dieu CBD and the Cité Internationale, Convention Centre and Lyon (5 min). A strategic hotel for your professional and cultural stays.Opposite subway. Restaurant & bar. Meeting facilities. Paying covered carpark. ... more   less 
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