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Golden Tulip Marseille Airport

Certificate of Excellence
7/8 Impasse Pythagore, 13127 Vitrolles, France (Formerly Holiday Inn Express Marseille-Provence Airport)
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Golden Tulip Marseille Airport
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Original reservation under Holiday Inn Express but changed name on May1/15 to Golden Tulip Hotel; shuttle service was available for pickup from the airport on arrival and back to the airport early next morning; restaurant not available during our stay as it's being renovated; breakfast buffet was adequate; rooms clean and very quiet; nothing fancy but provided everything we needed... More 

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Cyrille C, Responsable commercial at Golden Tulip Marseille Airport, responded to this review

Dear BobnBel. Many thanks for taking the time to post your impressions about your recent stay at the Golden Tulip Marseille Airport. We are really happy to read that you enjoyed your stay with us. Unfortunately, the restaurant was not available during your stay. It's one of the disadvantages of our rebranding. But from the end of June, our new... More 

Seattle, Washington
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel provided possibly the poorest service that we have received in over 30 years of travel. The staff who checked us in had that subtle condescending attitude that I've experienced in Paris but is totally unlike the hospitable, kind and helpful people that we've otherwise met in southern France. As it turns out, these folks have the poorest basis... More 

Was this review helpful? Yes 1
Cyrille C, Responsable commercial at Golden Tulip Marseille Airport, responded to this review

Dear Fred P. Thank you for writing a review about your recent stay at the Golden Tulip Marseille Airport. Please know that during your stay it is always a pleasure to assist you and that we will do our best to ensure you can enjoy your stay with us. I do want to apologize for any inconvenience regarding your experience... More 

Trinity, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

Booked this when it was a Holiday Inn Express. Subsequently bought by Golden Tulip and was undergoing transformation during our stay. Hotel is less than 1/2 mile from Marseille airport, and has on demand shuttle to the airport where there is frequent and reasonably priced bus shuttle service into Marseille (central train station - about 15 min walk from the... More 

Was this review helpful? Yes 1
Cyrille C, Responsable relations publiques at Golden Tulip Marseille Airport, responded to this review

Dear Michael J. We thank you for your comments. It's always a pleasure to read when a guest had a good stay in our Golden Tulip. We hope to see you for your next stay in Vitrolles. Best Regards. More 

Sechelt
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 25, 2015

We arrived at this airport very late, several minutes after midnight. Many travellers were waiting for a taxi and all super tired. We asked a person who appeared to be in charge for a taxi and we showed him the name of the hotel on a book that we carry. He got onto his cell phone and called another taxi.... More 

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Cyrille C, Responsable relations clients at Golden Tulip Marseille Airport, responded to this review

Dear Herb C. It is a pleasure for me to see your good rate for our hotel. It is very important for the team to see they make good job. Concerning the transportation, all taxi drivers are not as crazy as the one you choose unfortunately. I will be happy to see you for a next trip in Provence. Best... More 

Stafford, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 13, 2015

I stayed here last weekend on a 5 nights Points Break visit. First thing I noticed on arrival is the hotel is now re-branded , from 1st May 2015, to Golden Tulip Marseilles Airport. The good news for me was that they honoured my 5 x 5000 points breaks nights, gave me the requested suite room without comment. The hotel... More 

Was this review helpful? Yes 1
Cyrille C, Responsable relations clients at Golden Tulip Marseille Airport, responded to this review

Dear MartinR47, I'm really happy to read you enjoyed your 5-night-stay in our hotel despite the different building work in place during your stay. we will have an opened kitchen mid-June, and will redecorate the bar and the lobby in order to improve again the stay of our guests. It is with pleasure we will welcome you for your next... More 

Community of Madrid, Spain
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 6, 2015

I have to admit that I wrote a review during my stay already, but then I requested TripAdvisor to delete it to be able to write a new one. Reason for that is that I just experienced more negative points after writing the review, points that everybody really should know before they book. First of all, booking my room was... More 

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Cyrille C, General Manager at Golden Tulip Marseille Airport, responded to this review

Dear Maarten Verhaege, We thank you for your return concerning you stay in our hotel. We apologize for the bad experience you had in our hotel and bring some answers to your attention. - You sent several e-mails to our sales Manager (Isabelle Magdinier) who answered to each of your request immediately. - Our restaurant should be opened every evening... More 

shefayim, israel
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 9, 2015

we came ther twice, and it was very good. very close to the airport, so it is quite convinient. the reception was nice and welcoming , the rooms were well equiped and spacious, breakfast was good abd with a lot of variety. very practical before and after flights,

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Tel Aviv, Israel
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stayed in the Holiday Inn Express for an overnight before flying out early in the morning from the Marseille-Provence airport. It was very convenient since the hotel is located just a short ride from the terminal. They have a free shuttle to and from the airport that worked very well. Our room was small but modern, very clean and... More 

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Madliena, Malta
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed March 30, 2015 via mobile

Situated just a few minutes from the airport, this is a perfect hotel if you're flying out of MP2 early in the morning. Holiday Inn Express is excellent for an overnight stay. A very attractive bedroom and bathroom. Bed really comfortable, great for a good night sleep. Service is what you would expect from IHG, a great stay. I recommend... More 

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Shanghai, China
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 4, 2015

We stayed 2 nights prior to embarking to a cruise trip in the Mediterranean Sea. This hotel is less than 10 min from the Marseille airport with hotel shuttle service. But if you arrive after 10 PM, you will have to take a taxi. This hotel is fairly new and furnished in a modern minimalist style. What really surprised me... More 

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Sabrina R, Responsable relations clients at Golden Tulip Marseille Airport, responded to this review

Dear Behappy858, We would like to thank you for sharing your experience in our hotel and we are glad to know that you have appreciated our services. It is very motivating for us. We are sorry for the size of our rooms, it is true that some rooms are bigger than other, we sincerely hope to welcome you again and... More 

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