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All 13 Vitrolles hotels

Comfort Hotel Marseille Airport

2.0 of 5 Hotel   |   Rue Blaise Pascal | CD 20 - ZI Couperigne, 13127 Vitrolles, France (Formerly Hotel Europa)
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Comfort Hotel Marseille Airport
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40%
Ranked #4 of 13 hotels in Vitrolles
A recent review
3 of 5 stars reviewed 4 weeks ago
Malec0n St. Petersburg, Russia
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48 people have reviewed this hotel

Traveler rating
    6
    15
    10
    7
    10
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8
17
6
8
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
St. Petersburg, Russia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel on the day of arrival in Marseille and the day before the return flight. We chose this hotel because of it is close to the airport and we had planned to walk because we had a very early flight. But unfortunately it is almost unavailable on foot because there is no footpaths. We were fortunate... More

Was this review helpful? Yes 2
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2014

Comfort Hotel is an economy hotel located only a few minutes from the airport. The free shuttle bus arrived within only 10 minutes.after calling the hotel Excellent, helpful staff with a really refreshing attitude to service. The two rooms we booked were basic, quiet and clean. Would certainly go back.

Was this review helpful? Yes
Jean-Michel C, Directeur général at Comfort Hotel Marseille Airport, responded to this review

Bonjour, Thank you very much for your comment. I hope next time you can also enjoy our restaurant for diner and our swming pool. Today the water is 22 ° C and our customers have had breakfast outside ! The weather is nice and sunny ! A bientôt. More

London UK
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 15, 2014

I booked this a few hours before arriving on the hotels com app without checking trip simply because the price was so good Although basic it was super clean and good stay What made it exceptional was the quality of staff where they were very welcoming I would also add for an on airport hotel it was quiet enough for... More

Was this review helpful? Yes 1
Jean-Michel C, Directeur général at Comfort Hotel Marseille Airport, responded to this review

Thank you for your message that encourages us to always do better for our customers. Next we hope you will have time to enjoy our restaurant or our swiming pool in summer. Merci ! More

Montreal, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2013

I might have been lucky on October 25th, but it was the hotel I was looking for at a stone's throw away from the airport: quiet (not many people in there), clean, and helpful staff. The manager did the unexpected: he offered me to buy the bubble wrap I was looking for as he had to go for something else... More

Was this review helpful? Yes 2
Jean-Michel C, Directeur général at Comfort Hotel Marseille Airport, responded to this review

Thank you very much for your message. I hope that your bike was not damaged during the return journey? We are a small hotel but .... we like to server our customers. JM CARTIER More

Valletta, Malta
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 26, 2013

Good Hotel and comfortable. Make sure however that you pre book airport shuttle since taxis are very expensive ( charged us 13 euros for a two minute ride ). Rooms are small but clean and have all amenities you would need for a couple of nights. The receptionist looks like chicken little but is a very helpful young chap indeed... More

Was this review helpful? Yes 1
Jean-Michel C, Directeur général at Comfort Hotel Marseille Airport, responded to this review

Bonjour, Thanks for your message and comments. It is true one of our receptionist is young but he is very attentive to the needs of clients and knows the area well. Hope we see you soon again. JM Cartier Directeur Général More

Livingston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2013

Most of Marseille Airport hotels are close to the terminals but the Comfort Hotel is not within walking distance, it has a free airport shuttle service as do other hotels. You have to phone the hotel from the airport or book a transfer to the terminals which operates every 30 minutes. The mini-bus is marked with a number of hotels... More

Was this review helpful? Yes 1
Jean-Michel C, Directeur général at Comfort Hotel Marseille Airport, responded to this review

Thank you for your message and all informations. We just finished renovating our rooms. You can view the photos on our website www.hotelmarseilleairport.com. Thanks again. JM CARTIER Directeur Général More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 4, 2013

The close proximity to the airport is a major plus. Our room was quite small and cramped. Unfortunately, there was much noise heard from the room next door (thin walls=easy to hear music, TV, voices).

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Odense, Denmark
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 21, 2013

First of all, the hotel is not really "near" the aiport, you ned someone to drive you there. When we got there, the gate was locked and we could open it. There was a phone that we rang, but no one answered. We were only let in, because a taxi came through. When we finally got in, they were uncertain... More

Was this review helpful? Yes 1
Jean-Michel C, Manager at Comfort Hotel Marseille Airport, responded to this review

Bonjour, My name is Jean-Michel Cartier and I’m the new General Manager of the Comfort hotel Marseille Airport. I have read your comments regarding your recent stay at the hotel and I’m very sorry t to hear that you did not have a pleasant stay . As written in our hotel description, our hotel is located at 0.6k (Crow flies)... More

Tel Aviv, Israel
Contributor
13 reviews 13 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 28, 2013

We landed at the airport at Marseille in 2200, the hotel sent a car to get us in fifteen minutes. We got a small room on the ground floor, but it was very comfortable, including toilet and shower. Breakfast was very good [additional fee of 8 EUR per person], transfer back to the airport was on time.

Was this review helpful? Yes 1
Jean-Michel C, Manager at Comfort Hotel Marseille Airport, responded to this review

Thank you for your comments. Hope we will see you soon ! Jean-Michel CARTIER More

Trondheim, Norway
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 17, 2013

From the very mixed reviews it seems that the quality of this hotel varies a lot, or that some rooms should be avoided. We stayed in 103,105, 108, and 109. All had small but clean rooms. Air condition worked well. The bathroom had a small shower, clean towels, all ok. We decided to deliver our rental cars at the airport... More

Was this review helpful? Yes 2
Jean-Michel C, Manager at Comfort Hotel Marseille Airport, responded to this review

Bonjour, As you says , things change ... I'm the new Manager and with my team we are doing our best to improve the quality of our hotel. During summer all rooms have been redecorated and sound insulation was placed on the walls. Jean-Michel CARTIER More

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Additional Information about Comfort Hotel Marseille Airport

Address: Rue Blaise Pascal | CD 20 - ZI Couperigne, 13127 Vitrolles, France (Formerly Hotel Europa)
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Vitrolles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Hotel Marseille Airport 2*
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Also Known As:
Vitrolles Balladins
Comfort Hotel Marseille Airport France/Vitrolles, Provence

19 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Enjoy the quality of the Comfort Hotel Marseille Airport in Vitroles. The hotel is only two minutes from Marseille Provence Airport and all the services of our property will provide you: , free closed car park, outdoor swimming pool, restaurant, night man, free shuttle to the airport (on request), flat TV, free WIFI, air conditioning and easy access to Aix En Provence and Marseille TGV stations. ... more   less 
Number of rooms
44

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