We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Aeroport Porte de Marseille

24 Rue de Madrid | ZI Les Estroublans, 13127 Vitrolles, France
Hotel amenities
Novotel Aeroport Porte de Marseille
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #6 of 13 Hotels in Vitrolles
A recent review
3 of 5 stars reviewed 3 weeks ago
P C The Netherlands
Add Photo Write a Review

263 Reviews from our TripAdvisor Community

Traveler rating
    25
    86
    88
    46
    18
See reviews for
81
36
36
101
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (75)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (40)
All months
The Netherlands
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I thought I made a big mistake in choosing the hotel for my first night in Provence after reading some of the reviews. Yes, the building needs much needed renovation since it feels and seems like two decades old. In fact, my stay reminded me of my hostel days even if the room was bigger, the bedding comfier etc. I... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed April 16, 2015 via mobile

We booked an overnight stay here via a third party website, (hotels.com) which included a complementary shuttle service to the airport. Our flight home is at 6.25 tomorrow morning and we have to leave the hotel at 5 in order to make sure that we have enough time to manage all the baggage for our 9 month old daughter. When... More 

Was this review helpful? Yes
PSEVIN, Directeur général at Novotel Aeroport Porte de Marseille, responded to this review
Google Translation

Cher client, Je vous remercie d'avoir pris le temps de nous faire part de vos impressions, mais je ne peux... More 

Travelers are raving about these Vitrolles hotels

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 10, 2015

After requesting change of room because of hair on the towels, brown colored water when trying to take a shower and very damaged door frame, ...ants in the new room. The restaurant will serve you decent frozen-microwaved food, restaurant service is overall average (young staff). Breakfast is fine. The hotel team is willing and nice, but they are trying to... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Saint-Tropez, France
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 26, 2014

We (2 adults and 2 children) stopped over for the night before taking the Aix TGV (9 km away, no shuttle service, taxi costs around 20 Euro), and also used the car park open in the reservation (allowing to leave car at the parking, due to the continuing problems with parking reservation at the Aix TGV station which is often... More 

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed August 30, 2014 via mobile

We stayed here for one night I break up on onward journey. We hopeful given the pictures on the website that although not in a nice area, the hotel room itself would be nice. WRONG! The main communal areas of reception and dining areas are indeed nice however, the hotel is clearly under renovation and our room was most definitely... More 

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Top Contributor
75 reviews 75 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 19, 2014

Located in an industrial park close by to the Airport of Marselle. Was about 5 minutes drive to the airport. Secure parking and plenty of spaces. The reception area is bright and airy with great helpful staff. Rooms...well they werent great, Quite small, grubby and needeed a lick of paint to be honest. Quite a 1970s feeling to the hotel... More 

Was this review helpful? Yes
Camperdown
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 16, 2014

We were booked into this Novotel on the assumption it was near the Marseille airport. Instead, it was miles away from the airport in an industrial area with locked gates. We had travelled from Paris by train and after a long journey we expected to be able to buy some lunch. Oh no they didn't haver any staff to give... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

I stayed in Lyon for a couple of nights, the last night was at the Novotel adjacent to the main station. I was on the first floor directly above the staff toilets and was woken every 15 or so by the noise of their door slamming and the hand dryer. When I checked out and complained the 3 staff at... More 

Was this review helpful? Yes
Zurich, Switzerland
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 22, 2014

we stayed here for 3 days for a convention nearby. the welcome was very friendly and check in was easy as well. it was also no problem to change our booking free of charge as we wanted to leave a day earlier. considering this is an airport hotel it was quite expensive. this hotel is definitely not 4 star, not... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Hotel & grounds (7)
Viewed
View from room (2)
Viewed
Family/play areas (1)
Viewed
Room/suite (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay