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Novotel Aeroport Porte de Marseille

24 Rue de Madrid | ZI Les Estroublans, 13127 Vitrolles, France
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Novotel Aeroport Porte de Marseille
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Ranked #5 of 13 Hotels in Vitrolles
A recent review
3 of 5 stars Reviewed December 26, 2014
Tali P Saint-Tropez, France
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249 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 10, 2015

After requesting change of room because of hair on the towels, brown colored water when trying to take a shower and very damaged door frame, ...ants in the new room. The restaurant will serve you decent frozen-microwaved food, restaurant service is overall average (young staff). Breakfast is fine. The hotel team is willing and nice, but they are trying to... More 

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Saint-Tropez, France
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 26, 2014

We (2 adults and 2 children) stopped over for the night before taking the Aix TGV (9 km away, no shuttle service, taxi costs around 20 Euro), and also used the car park open in the reservation (allowing to leave car at the parking, due to the continuing problems with parking reservation at the Aix TGV station which is often... More 

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2 reviews
2 of 5 stars Reviewed August 30, 2014 via mobile

We stayed here for one night I break up on onward journey. We hopeful given the pictures on the website that although not in a nice area, the hotel room itself would be nice. WRONG! The main communal areas of reception and dining areas are indeed nice however, the hotel is clearly under renovation and our room was most definitely... More 

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Travelers are raving about these Vitrolles hotels

Newcastle upon Tyne, United Kingdom
Top Contributor
68 reviews 68 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 19, 2014

Located in an industrial park close by to the Airport of Marselle. Was about 5 minutes drive to the airport. Secure parking and plenty of spaces. The reception area is bright and airy with great helpful staff. Rooms...well they werent great, Quite small, grubby and needeed a lick of paint to be honest. Quite a 1970s feeling to the hotel... More 

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Camperdown
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 16, 2014

We were booked into this Novotel on the assumption it was near the Marseille airport. Instead, it was miles away from the airport in an industrial area with locked gates. We had travelled from Paris by train and after a long journey we expected to be able to buy some lunch. Oh no they didn't haver any staff to give... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

I stayed in Lyon for a couple of nights, the last night was at the Novotel adjacent to the main station. I was on the first floor directly above the staff toilets and was woken every 15 or so by the noise of their door slamming and the hand dryer. When I checked out and complained the 3 staff at... More 

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Zurich, Switzerland
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 22, 2014

we stayed here for 3 days for a convention nearby. the welcome was very friendly and check in was easy as well. it was also no problem to change our booking free of charge as we wanted to leave a day earlier. considering this is an airport hotel it was quite expensive. this hotel is definitely not 4 star, not... More 

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Malta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 29, 2014

I stayed here for just one night with my family ( 2 adults + toddler + baby) because we had an early flight from Marseille airport the following morning. The hotel is in a dodgy area ( looks like an industrial zone) however it is gated electronically which was great since we had a rented car. parking inside the hotel... More 

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PSEVIN, Directeur général at Novotel Aeroport Porte de Marseille, responded to this review

Thank you for this return, I hope to see you soon in our city. More 

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 19, 2014

Near the airport in Marseilles.Stayed there one night and had breakfast the next day. Breakfast was a croque monsieur very average. The staff at reception and restaurant was nice Forgot my dressing gown and my very fine leather passport wallet ( without the passport in the wallet as that night I took it to go eat outside the hotel Also... More 

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