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Novotel Nantes Carquefou

Certificate of Excellence
4 Allee des Sapins | ZI Belle Etoile/Antares, 44470 Carquefou, France
Hotel amenities
Novotel Nantes Carquefou
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Ranked #1 of 8 Hotels in Carquefou
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Corrie333 Paris, France
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215 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
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  • Italian first
  • Spanish first
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    (53)
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Paris, France
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed one night mid-july. Did the express check in prior to arrival but still had to wait to have my room key. The hotel has a pool, the water was freezing cold despite it being a very hot week, pool had a lot of dirt and leaves in it. The room was very plain, it was clean, but old and... More 

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Basingstoke,uk
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The reception team of Audrey, Agnes, Colline, Coralie & Jeremy are one of the best I have ever encountered on my travels. They are very welcoming, professional, helpful and speak good English. My congratulations and thanks to them for their help and courtesy shown to my wife and myself, particularly Audrey. It is a shame that this predominently business hotel... More 

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Carquefou, Directeur général at Novotel Nantes Carquefou, responded to this review

Dear Sir, Thank you for taking the time to write us after staying at Novotel Nantes Carquefou. We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies. Novotel hotels are eager to provide the best quality service for your stays; Therefore, your opinion is very valuable.... More 

Walsall, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

Good base for a business trip. Staff friendly and fluent in English. Rooms comfortable and have complimentary bottled water and fridge in room, together with tea and coffee facilties. Restaurant is decent and the breakfast is good. The hotel is on the main routes, but is in the middle of an industrial quarter, so not great for tourism unless it's... More 

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Carquefou, Directrice at Novotel Nantes Carquefou, responded to this review
Google Translation

Monsieur, Vous avez pris le temps de répondre à notre enquête pour nous transmettre vos félicitations, et je vous en... More 

Lausanne, Switzerland
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed one nite while crossing from Bretagne. Great for kids and comfy beds. Generous on the breakfast (although disorganised if you get there too late). Nice pool and free bottle of water when you arrive. The hotel is fairly recent. The only issue is really to find it. Quite out of the way in an industrial section. But good... More 

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Newport, United Kingdom
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 8, 2014

We have used Novotels in the past on previous touring holidays and found them to be very good so we didn't hesitate to book this one near Nantes on our way back up from the Charente area. When we arrived we realised that we had stayed there before when the boys were young and our daughter was just a 'glint... More 

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Carquefou, General Manager at Novotel Nantes Carquefou, responded to this review

Thank you for taking the time to answer our questionnaire. Dear Sir, We very much appreciate your positive comments regarding your stay at the Novotel Nantes Carquefou. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 26, 2013

spend 3 nights at the hotel, the breakfast is nice with good coffee, fresh orange, cheese and other things - good bread. actually all you need for good full breakfast. the hotel is quite modern - nice. the room I had (ground floor) was facing the big lawn and the small pool - seperated toilet from the washroom - good... More 

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Drusenheim, France
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 12, 2013

Confortable and quiet rooms. Good access to wifi. Nice swimming pool (during season) Diligent service. With smile. Could perfectly fit for couples. Check out may take 5-10 min if in rush period. Cosy bar area.

Review collected in partnership with Accorhotels.com

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Westcliff-on-Sea, United Kingdom
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed August 17, 2013

How Novotel have improved over the past few years. This was booked at the last minute to save time getting to Nantes airport. Room was excellent in every way. Staff were so helpful. Swimming pool was perfect. I could of stayed here a few nights... Apple computer equipment in lobby was tremendous and now appears in the last couple of... More 

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Somerset, United Kingdom
Level Contributor
203 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed August 16, 2013

As usual, Novotel provide a good quality hotel and services, conveniently located. The staff were very friendly and helpful, the food freshly prepared and of a good standard. The bedroom was extremely clean and we had a very peaceful, comfortable stay ........ highly recommended !

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Cardiff
2 reviews
5 of 5 stars Reviewed June 10, 2013

Great location as an interim stopover for onward travel or for exploring Nantes. Extremely welcoming staff, friendly and helpful. Plenty to do outside if sunny - table tennis, swimming pool and lots indoors if wet - free use of computer, kids corner, Xbox etc.

Review collected in partnership with Accorhotels.com

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