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4.0 of 5 Hotel   |   De la Mare Sansoure | Technopôle du Madrillet, 76800 Saint-Etienne-du-Rouvray, France
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319 people have reviewed this hotel

Traveler rating
    46
    149
    94
    22
    8
See reviews for
144
74
24
75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Fleet, England, United Kingdom
2 reviews
2 of 5 stars Reviewed today NEW via mobile

As a location for a stopover, the location is great. Even after battling Rouen's terrible road system. But the hotel itself is dated. Reception's had a refurb but the rooms are tired. Beware the bar prices and the restaurant, which is very bland, basic cafe food dressed up with high prices. Staff friendly though and there's a car park gate... More

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2 reviews
3 of 5 stars Reviewed yesterday NEW

We have used this hotel every year for the past 8 years. It is ideally placed for us travelling from the North of England to the Poitou Charante area of France. It offers secure parking and a welcome rest to a long journey. The price for us was around £100 for the night and included breakfast for my family unit.... More

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Northumberland National Park, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Only stayed one night. family room was dated and a dog barking in the room below and kept us all awake. Already booked a non-refundable stay for another night on the way home so hopefully it's a better experience. Breakfast and reception staff were nice.

Review collected in partnership with Novotel Hotels

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FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Many thank for your comment. Sincerely sorry for the dog of another customer. In the pleasure to receive you again. Best regards. Frederic - Manager Novotel Rouen Sud More

Crewe, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

If you're driving off and heading to the South West of France from England and fancy a stopover you would struggle to find a better overnighter than the Novotel in Rouen Sud. Great for families or individuals the hotel has a great atmosphere, swimming pool for the kids and extremely good food and drinks facilities.

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FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you for comment. We very much appreciate your positive comments regarding your stay at the Novotel Rouen Sud Parc Expo. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look... More

Reading, United Kingdom
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed at this hotel and many others over an 8 year period, this time was dreadful, a hot stuffy overpriced room, poor quality room with cracked loo suite, mould on the wall in the shower, dogs? Allowed in the room under us who barked for 3 hours, no air con and windows that you could only open at... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you for your comment. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your comments. In the meantime, I remain at your disposal to discuss this further with you. I... More

Travelers are raving about these Saint-Etienne-du-Rouvray hotels

Lowestoft, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good Hotel with excellent rooms and very near to the exhibition Centre. Ideal if attending exhibitions. Good food in the restaurant and very secure parking. Rooms are excellent with good bathrooms and very comfortable beds.

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FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you for your comment. Best regards. Frederic - Manager Novotel Rouen Sud More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a fair hotel for the price. Although the décor is a little dated and carpets could do with a refresh our room was very clean. Bed and bed linen crisp and comforting. Bathroom basic but was fine for our purposes and a short overnight stay. We booked a family room and it was unusually large, which we were... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you for your comment.. Best regards. Frederic - Manager Novotel Rouen Sud More

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Additional Information about Novotel Rouen Sud

Address: De la Mare Sansoure | Technopôle du Madrillet, 76800 Saint-Etienne-du-Rouvray, France
Location: France > Normandy > Haute-Normandie > Eure > Saint-Etienne-du-Rouvray
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Rouen Sud 4*
Reservation Options:
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Also Known As:
Novotel Rouen Sud Hotel Saint-Etienne-Du-Rouvray
Novotel Hotel Rouen Sud
Novotel St-Etienne-Du-Rouvray
St-Etienne-Du-Rouvray Novotel
Accor Rouen Sud
Novotel Rouen Sud France/Saint-Etienne-Du-Rouvray

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Novotel Rouen Sud is a 3 star hotel located 500 m from the exhibition centre and the Zenith events centre, an ideal location for a business trip to Rouen 7 km from the city centre. The hotel offers 134 rooms, a terrace, outdoor pool and tennis courton leafy grounds on the edge of a forest. The hotel also features several meeting rooms for conferences for up to 150 people, not to mention tree climbing facilities. Discover modern dining in our Novotel Cafe restaurant. Free private secure car park. ... more   less 
Number of rooms
134

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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