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Novotel Rouen Sud

De la Mare Sansoure | Technopôle du Madrillet, 76800 Saint-Etienne-du-Rouvray, France
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Novotel Rouen Sud
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A recent review
4 of 5 stars reviewed 1 week ago
oldroydonian east anglia
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366 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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east anglia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very impressed with this hotel. Our room was comfortable and quiet overlooking the forest. We had the dinner, bed and breakfast option which gave us up to 18E from the main menu. This was fine and our chosen meals, omelette and pasta, with a shared and dessert, were most enjoyable. Breakfast was also good, choice of bacon, scrambled... More 

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FredDirecteur, Directeur général at Novotel Rouen Sud, responded to this review

Many for your comment. Best regards. Frederic - Manager Novotel Rouen Sud More 

1 review
1 of 5 stars Reviewed March 1, 2015

I stayed in this hotel from 18 February to 21-st February 2015. On check out day I paid full amount by cash . When I got back in the UK I realized that about 300+ GBP was still blocked by the hotel. I contacted the hotel and they assured me that this block would disappear in 4 days. It has... More 

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FredDirecteur, Directeur général at Novotel Rouen Sud, responded to this review

Bonjour, Our procedures impose has all our staying customers has the hotel to make a banking authorization to guarantee payments. Then, it’s within the competence of banks, on which we have not at all the hand. According to banks and to their location, the deadlines are different. Best regards. Frederic - Manager Novotel Rouen Sud More 

Travelers are raving about these Saint-Etienne-du-Rouvray hotels

Hastings, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 10, 2015

Unless one prefers to stay in the centre of Rouen where parking and traffic are impossible, staying at this hotel might appear convenient : large and safe parking, a lot of trees around and easy access from/to the motorways to Paris and the Coast. Staff are very friendly and efficient. But the whole place would require a complete refurbishment. Everything... More 

Was this review helpful? Yes 1
FredDirecteur, Directeur général at Novotel Rouen Sud, responded to this review

Many thanks for your comments. Best regards. Frederic - Manager Novotel Rouen Sud More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 20, 2015

We stayed for two nights (Jan 14) because we were visiting St Sever cemetery which is close. Although the executive room was quite small there was a couch and complementary mini bar with soft drinks and an Expresso coffee maker. The shower was large with a separate toilet. I thought that the bar prices were expensive, €5.20 for a small... More 

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FredDirecteur, Directeur général at Novotel Rouen Sud, responded to this review

Many thanks for your comment. Best regards. Frederic - Manager Novotel Rouen Sud More 

Oxford, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 12, 2015

The hotel is adequate but in need of refurbishment. Rooms are quite small and the bathroom only just adequate. The facilities are quite basic but the free water in the fridge a welcome touch. Breakfast surprisingly good but the coffee was poor. Very handy for the route South as about 2 hours from Calais, but only if you look at... More 

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FredDirecteur, Directeur général at Novotel Rouen Sud, responded to this review

Thanks you for your comment. For the SatNav address, it's necessary to type " Avenue de l'Université - Saint Etienne du Rouvray - 76800 ". Best regards. Frederic - Manager Novotel Rouen Sud More 

Northumberland National Park, United Kingdom
Top Contributor
92 reviews 92 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 10, 2014

We stayed here recently en route to Spain from Northern England. We reserved there executive rooms and weren't disappointed. Recently refurbished, comfortable beds, large screen tv, free mini bar, nice bathroom. We ate en route arriving quite late, so had a couple of glasses of vino in the bar, which was comforteable and pleasant. Breakfast the following morning was good,... More 

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FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Many thanks for your comment. Best regards. Frederic - Manager Novotel Rouen Sud More 

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