We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Hotel   |   De la Mare Sansoure | Technopôle du Madrillet, 76800 Saint-Etienne-du-Rouvray, France
Hotel amenities
Save Saved
You added Novotel Rouen Sud to your Saves list
Novotel Rouen Sud
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
64%
A recent review
5 of 5 stars reviewed yesterday
NikCH2014 Bracknell, United Kingdom
  • Overview
  • Reviews (306)
  • Photos (54)
  • Amenities
  • Room tips (15)
  • Location
  • More
Write a Review

306 people have reviewed this hotel

Traveler rating
    44
    144
    92
    19
    7
See reviews for
131
73
24
74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Swedish first
  • Any
English first
Nottingham
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was a very comfortable stopover on our way to western France. It wasn't easy to find, but we got there eventually! We had a recently refurbished executive room with a huge bed, and walk-in shower, all of which was excellent. We didn't eat in the hotel. We took the no 7 bus from outside the nearby Ibis and... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review
Google Translation

Bonjour, Merci beaucoup pour votre commentaire. Au plaisir de vous accueillir à nouveau. Bien cordialement. Frédéric - Directeur Novotel Rouen... More

Zedelgem, Belgium
Top Contributor
94 reviews 94 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Old room, carpet very very dirty, air con directly to your bed and you can't control it ! The building is old and look a bit like a motel bunker more than a nice 3/4 stars hotel. Smelling Cushion from the guest before. Good restaurant and in the nice day is nice to stay outside around the pool. But I... More

Was this review helpful? Yes
Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed June 10, 2014

Started off walking down a long corridor with half the carpet covered in plastic sheeting. There were not enough beds in the room - despite booking for 4 several months ago - so we had to change rooms. The kids beds had to be laid out. The toilet was on a slope you almost had to hang on for your... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review
Google Translation

Bonjour, Je vous remercie vivement d'avoir un laisser un commentaire sur Trip Advisor. Si vous avez trouvé des plastiques dans... More

Brigg, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 11, 2014

A one night stopover, what a disappointment! I'm wheelchair user and had asked about access, and was assured bathroom had roll in facilities, the room was suitable and the facilities of the hotel accessible, sadly this was not the case! Parking was good. Nothing else was, the reception desk was difficult, the room was too small for a wheelchair, the... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your... More

batley
Top Contributor
77 reviews 77 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 23, 2014

We Stayed overnight to break our journey. Great hotel south of Rouen in a pleasant green area. Hotel a little dated in areas, but it is being renovated. Our room was fine, old one but clean, tidy and served it's purpose. It was a sunday night so rather then venturing out we ate in the restaurant, not cheap but was... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review
Google Translation

Bonjour, Vous avez pris le temps de répondre à notre enquête pour nous transmettre vos félicitations, et je vous en... More

Brussels, Belgium
Top Contributor
72 reviews 72 reviews
64 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed April 17, 2014

I overnight here 3-4 times a year to break a long journey. I like the location out of town in a green area. But the hotel has become soiled and run-down. The carpets in almost all areas, including the bedroom, are worn out and stained. The manager told me that they are gradually being replaced, but it's too late and... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your... More

Owners: What's your side of the story?
If you own or manage Novotel Rouen Sud, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Rouen Sud? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Rouen Sud

Address: De la Mare Sansoure | Technopôle du Madrillet, 76800 Saint-Etienne-du-Rouvray, France
Location: France > Normandy > Haute-Normandie > Eure > Saint-Etienne-du-Rouvray
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Rouen Sud 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, ACCOR, Tingo, Travelocity, BookingOdigeoWL, Venere and Otel so you can book your Novotel Rouen Sud reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Rouen Sud Hotel Saint-Etienne-Du-Rouvray
Novotel Hotel Rouen Sud
Novotel St-Etienne-Du-Rouvray
St-Etienne-Du-Rouvray Novotel
Accor Rouen Sud
Novotel Rouen Sud France/Saint-Etienne-Du-Rouvray

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Room/suite (9)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Other (9)

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Novotel Rouen Sud is a 3 star hotel located 500 m from the exhibition centre and the Zenith events centre, an ideal location for a business trip to Rouen 7 km from the city centre. The hotel offers 134 rooms, a terrace, outdoor pool and tennis courton leafy grounds on the edge of a forest. The hotel also features several meeting rooms for conferences for up to 150 people, not to mention tree climbing facilities. Discover modern dining in our Novotel Cafe restaurant. Free private secure car park. ... more   less 
Number of rooms
134

See which rooms travelers prefer