We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Hotel   |   De la Mare Sansoure | Technopôle du Madrillet, 76800 Saint-Etienne-du-Rouvray, France
Hotel amenities
Novotel Rouen Sud
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Novotel Rouen Sud to your Saves list
62%
A recent review
4 of 5 stars reviewed 1 week ago
PeterTheEater2000 Northumberland National Park, United Kingdom
Write a Review

336 reviews from our community

Traveler rating
    50
    154
    99
    23
    10
See reviews for
148
81
25
77
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (336)
  • Mar-May only
    (55)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (37)
All months
Northumberland National Park, United Kingdom
Top Contributor
87 reviews 87 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently en route to Spain from Northern England. We reserved there executive rooms and weren't disappointed. Recently refurbished, comfortable beds, large screen tv, free mini bar, nice bathroom. We ate en route arriving quite late, so had a couple of glasses of vino in the bar, which was comforteable and pleasant. Breakfast the following morning was good,... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Many thanks for your comment. Best regards. Frederic - Manager Novotel Rouen Sud More

St. Albans, United Kingdom
Top Contributor
51 reviews 51 reviews
44 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed twice here, a week apart, first heading south in France, then on the way back. On the second visit (13 September), we were given room 363, but the drains were blocked and there was a revolting smell. We complained, and were given another room - even this wasn't perfect with a musty smell as if hadn't been used... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thanks you for your comment. Best regards. Frederic - Novotel Rouen Sud More

Norwich, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

Rouens' Novotel is up to their usual service regarding their staff but the hotel is looking a bit tired and could do with a refurbish. I would recommend this novotel as far as a stay is concerned but a referb wouldn't go amiss.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Many thanks for your comment. Best regards. Frederic - Manager Novotel Rouen Sud More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is obviously popular with lots of guests. There are entry of eating places within walking distance. Rooms were clean and comfortable, but could have been cleaned earlier in the day, rather than at 5 after we had returned from a long day. Breakfast was good and bar prices were acceptable. This hotel accepts dogs.

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Many thanks for your comment. Best regards. Frederic - Manager Novotel Rouen Sud More

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed September 4, 2014

Great hotel and staff, excellent food in the restaurant. No problem having dogs in the rooms. In short nothing was too much trouble for the staff. Good public transport connections into the city centre and great road connections for am onward journey. We would stay here again.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Many thanks for your comment. We very much appreciate your positive comments regarding your stay at the Novotel Rouen Sud Parc Expo. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We... More

Cheshire
Contributor
18 reviews 18 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 28, 2014

My wife and I stayed for a night on our way to Bordeaux, and found the hotel excellent, a Great location for a stop over en route to other locations. The hotel is tucked away on a business park but is conveniently placed close to the main autoroutes and very well signposted. Restuarant is basic but the food was good... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you very much for this comment, very complete. Best regards. Frederic - Manager Novotel Rouen Sud More

Kent, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed August 23, 2014

Booked this hotel through Expedia for our trip down to Spain. Arrived to a nice reception with a friendly receptionist. However on the way to room carpets were extremely filthy and the carpet in the room was covered in stains. The toilet had a nasty aroma permeating from it also. Stale urine. Makes me feel ill just thinking about it.... More

Was this review helpful? Yes
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you for your comment. Renovation work was realized at the ground floor and others are to come in floors. Best regards. Frederic - Manager Novotel Rouen Sud More

Travelers are raving about these Saint-Etienne-du-Rouvray hotels

Dundee, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed August 23, 2014

On arrival at this hotel everything seemed great and were wondering what all the bad reviews were about, but once we drove the car around the car park we noticed it was full of large pot holes and very uneven, but thought oh well surely the rooms might be ok as they are not spending any money on the surroundings... More

Was this review helpful? Yes 1
FredDirecteur, Gérant at Novotel Rouen Sud, responded to this review

Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Rouen Sud? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Rouen Sud

Address: De la Mare Sansoure | Technopôle du Madrillet, 76800 Saint-Etienne-du-Rouvray, France
Location: France > Normandy > Haute-Normandie > Eure > Saint-Etienne-du-Rouvray
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Rouen Sud 4*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, ACCOR, Priceline, Despegar.com, Venere, TripOnline SA, Odigeo and Tingo so you can book your Novotel Rouen Sud reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Rouen Sud Hotel Saint-Etienne-Du-Rouvray
Novotel Hotel Rouen Sud
Novotel St-Etienne-Du-Rouvray
St-Etienne-Du-Rouvray Novotel
Accor Rouen Sud
Novotel Rouen Sud France/Saint-Etienne-Du-Rouvray

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Room/suite (9)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Dining (4)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay