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All 10 Joue-Les-Tours hotels

Mercure Tours Sud

4.0 of 5 Hotel   |   Allee Andre Malraux | Parc des Bretonnières, 37300 Joue-Les-Tours, France
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78%
Ranked #2 of 10 hotels in Joue-Les-Tours
A recent review
3 of 5 stars Reviewed May 30, 2014
Balikat Sydney, Australia
  • Overview
  • Reviews (177)
  • Photos (18)
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  • Room tips (4)
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177 people have reviewed this hotel

Traveler rating
    33
    103
    27
    11
    3
See reviews for
58
68
11
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 2, 2014 via mobile

We stayed here as part of a group of 12. The rooms are large and spacious but unfortunately the air conditioning didn't seem to work in any of the rooms and it was hot, especially at night. There is a lovely swimming pool and sauna and some cardio machines in the gym. There are also supposed to be exercise classes... More

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ludovic R, Responsable relations clients at Mercure Tours Sud, responded to this review

I thank you to have take the time to give us your opinion about your stay in our hotel. I want to present you my most sincere apologies concerning your dinner of Saturday evening in our restaurant. I understand your dissatisfaction and I can assure you that the staff of Saturday was severely reprimanded for their incompetance. My Chef and... More

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 30, 2014

The hotel is located out of town in an industrial area. Conveniently next to a motorway so you can leave quickly. The room was comfortable. The pool, sauna and steam room were a welcome addition. The restaurant looked OK, but with only 4 customers in the restaurant, the cook (no chef) turned out overcooked meat and cold vegetables. The breakfast... More

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ludovic R, Directeur général at Mercure Tours Sud, responded to this review

Thank you for your comment and of your appreciations concerning our hotel. I see that your dinner and also the breakfast were not satisfying. Please accept my apology for his clumsiness. We need to form again some collaborators. I hope that you will return in Touraine and that we shall have the pleasure to welcome you More

Kingston-upon-hull, United Kingdom
2 reviews
3 of 5 stars Reviewed May 7, 2014

Great location for access to the motorway. Not a holiday hotel mainly used by business people and it shows in the way staff treat people! Air con not working no WIFI did the staff care NO. We had the express breakfast disappointed with that as well Would I stop there again afraid not

Review collected in partnership with Accorhotels.com

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ludovic R, Directeur général at Mercure Tours Sud, responded to this review

Dear Sir, I thank you to give us your opinion about your stay in our hotel. we do have a majority of business clients and less leisure clients, but I think that there is no difference in the hospitality and service we provide to our customers. I am sorry that the service and our staff did not meet your expectations,... More

Loches, France
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed January 24, 2014

A very convenient hotel for the concert hall in the same complex, or for anyone passing through Tours. Good value, and friendly staff. I would have ranked it higher except that we had booked a room suitable for a disabled person, and the shower was completely inaccessible for such a person. If hotels don't have adequate facilities for special needs,... More

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ludovic R, Directeur général at Mercure Tours Sud, responded to this review

Dear Sir, Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. My team is very grateful for your remarks about our services quality. I am aware that our rooms for a person of reduced mobility are not fully functional, especially in the bathroom with a bath. I wish... More

Orleans, France
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 21, 2014

I have stayed 4 times in this hotel before, it needs some updating but with a pool and a good location for me and my family it works, and normally the food is good. We booked one night for my birthday this weekend and we were very disappointed. We checked in and the hotel was deserted, i had booked dinner... More

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ludovic R, Directeur général at Mercure Tours Sud, responded to this review

Dear Sir, Madam, I understand your discontent and i ask you to accept my sincere apologies. I assure you that the necessary corrective measures have been taken with the waiters to don't repeat its mistakes. Concerning the dinners, you bought a half-board stay including a 2 courses menu, what explained you the waiter. Of course you have the right to... More

King's Lynn, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 7, 2013

Driving from Calais to Portugal, we stayed one night here & had the best nights sleep. Very comfy & huge bed. Not a noise from anywhere, it was so quiet and peaceful. Room was clean and the bathroom was spotless. Excellent overall from the friendly greeting when we arrived to the lovely brekky in the morning. Could not fault anything... More

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ludovic R, Directeur général at Mercure Tours Sud, responded to this review

Dear Sir, Madam, Thank you for taking the time to give us your opinion about your stay in our hotel. I am very grateful for your comments and I personally inform my team about your satisfaction and your congratulations. Looking forward to welcoming again you in Hôtel Mercure Tours Sud. Sincerely More

New Hope, Pennsylvania
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 26, 2013

From the outside I was wondering what I was going to find in the inside and was pleasantly surprised. The lady at the front desk was very welcoming and charming and what amazed me is the fact that when I returned for a second night two day later, she addressed me by my name ( family name that is). The... More

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Wisbech Cambs
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

Very comfortable bed, clean bathroom and room with tea and coffee making available. The restaurant was very nice with a good menu and the food was well presented. We would stay here again..............

Review collected in partnership with Accorhotels.com

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mercuretourssud, Directeur général at Mercure Tours Sud, responded to this review

Dear Sir, Madam, Thank you for taking the time to give us your opinion about your stay in our hotel. I am very grateful for your comments and I personally inform my team about your satisfaction and your congratulations. Looking forward to welcoming again you in Hôtel Mercure Tours Sud. Sincerely More

Sevenoaks
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 18, 2013

We have used this hotel twice recently, driving to and from northern Spain. It is easy to find and pleasantly set in gardens on the outskirts of Tours. A busy road is not too far away but double glazing means you are not disturbed. The weather was very hot on our first night and the air-conditioning worked perfectly. We were... More

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mercuretourssud, Directeur général at Mercure Tours Sud, responded to this review

Dear Sr, Madam, Thank you for your views on your stay and for your loyalty to our hotel. We are delighted that you enjoyed our service. I am aware of the "retro" look of the room’s decor, but we try to do everything for you to spend an enjoyable stay. Hoping to welcome you once again in our hotel. Yours... More

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Additional Information about Mercure Tours Sud

Address: Allee Andre Malraux | Parc des Bretonnières, 37300 Joue-Les-Tours, France
Location: France > Centre > Loire Valley > Joue-Les-Tours
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Tours Sud 4*
Reservation Options:
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Also Known As:
Mercure Joue Les Tours

18 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (5)
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Other (5)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The indoor heated swimming-pool, sauna, hammam and spa, are the advantagesof this quiet 3 star-hotel. Located near the "Lac des Bretonnières".Close to the city center. Easy access from the A10 motorway, exit N°24. ... more   less 
Number of rooms
75

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