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Novotel Bordeaux Aeroport

80 Avenue J F Kennedy, 33700 Merignac, Bordeaux, France
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1 room 1 guest
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Novotel Bordeaux Aeroport
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298 Reviews from our TripAdvisor Community

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Traveler rating
    58
    150
    65
    17
    8
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117
60
31
98
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
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    (298)
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    (47)
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    (58)
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Midhurst, United Kingdom
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very useful for the airport and good for a stopover. The rooms are a bit tired and could do with updating. However the staff were very helpful and the common areas were good. It was clean and breakfast was excellent.

Was this review helpful? Yes
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback and thanks a lot for the staff ! We hope to welcome you back to our hotel very soon! Sincerely, Cindy K. More 

Worthing , United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We did not stay overnight at this hotel so are unable to comment on the accommodation. However, due to complications in our visit to the Bordeaux area, they were very helpful and allowed our party to stay on the hotel premises and use their amenities on our arrival in Bordeaux and prior to our departure back to the UK. I... More 

Was this review helpful? Yes
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear Peter, It was a pleasure for us to help you ! Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cindy KULACS More 

Guildford, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 1 night in 2 interconnecting rooms. (Family with 3 young children). The hotel really exceeded my expectations, staff were extremely friendly and welcoming. Our rooms were not luxurious but perfect for a family on a short break. Rooms are spacious (ours had 1 double bed and a double bed-sofa). We had breakfast and dinner,... More 

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Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear Tarek, We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Lakeville, Massachusetts, United States
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

It took us a long time to find the hotel because there is no road signage. The hotel looked so run-down that I had to ask the check in agent inside to see if it was really a 4 stars... There is no elevator in the lobby, you actually have to walk at the end of the hotel thru 2... More 

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Patrick D, Responsable réception at Novotel Bordeaux Aeroport, responded to this review

Dear Madam, Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you... More 

Apex, North Carolina
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Reception was very pleasant, breakfast was very nice, rooms were fine. Exactly what I needed for our late arrival to Bordeaux. Later we returned to the hotel (two days later) to ask a question and they were extremely helpful. I wish I had remembered to get the name of the woman who helped us (we were looking for a store... More 

Was this review helpful? Yes
Patrick D, Responsable réception at Novotel Bordeaux Aeroport, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2015

I admit I was worried! I've had this neurotically condition at least 6 years. But my fears were misplaced. From the airport minibus I had nothing but pleasure and understanding. Great sleep and food. Thanks.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Novotel is an excellent hotel. It is quiet, clean, modern and the staff is ready to help. We enjoyed two dinners in the restaurant and the meals were perfection. In addition, I forgot a treasured piece of jewelry in my room when I left...through the efforts of the staff, the jewelry was returned to me. I highly recommend Novotel.

Was this review helpful? Yes 1
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Marbella, Spain
Level Contributor
51 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 19, 2015

We always drive to Marbella from England and it's 2 minutes from the Motorway, so not out of the way. It's very pleasant and a good price if you book online. The food is average to adequate for our needs and the staff are very helpful. They have free wi-fi and flat screen televisions in all rooms and most importantly... More 

Was this review helpful? Yes 3
Patrick D, Responsable commercial at Novotel Bordeaux Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

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