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Novotel Bordeaux Aeroport

80 Avenue J F Kennedy, 33700 Merignac, Bordeaux, France
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1 room 1 adult
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Novotel Bordeaux Aeroport
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334 Reviews from our TripAdvisor Community

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Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 1, 2016 via mobile

Stayed several times in November and December , an extremely tired run down property . Nicotine stained ceilings, terrible standard breakfast staff refused to collect us in the hotel shuttle bus on one occasion as he was having his breakfast !!!! At breakfast we asked for some fresh scrambled eggs as what was available was cold, crusted and not edible... More 

Helpful?
1 Thank David J
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear David J, Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

leics. UK
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed December 30, 2015

Due to a malfunction of an aircraft en route from Heathrow to Madrid we were brought down in Bordeaux. It took a long, long time but finally we were bussed to this hotel at 10.30pm. The staff were brilliant coping with around 30 unexpected guests. A meal was laid on in private and we all were given a lovely room.... More 

Helpful?
Thank antonleics_UK
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback like these. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 17, 2015

We stayed here overnight before flying back to Paris. It is easy to find and has plentiful parking. The staff are friendly, helpful and efficient and the room was clean, tidy and had good internet reception. The bathroom was well set out for those in wheelchairs (we had requested a room for with facilities for those with impaired mobility). The... More 

Helpful?
1 Thank Mark N
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

We thank you for your comments further to your stay to Novotel Bordeaux Aéroport. It is with great pleasure that we receive your compliments. So, we shall not miss to share your appreciations with all our team. See You soon, More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

Stayed here at the beginning and end of a trip, flying from Bordeaux airport. The staff were very friendly and helpful. Our room was a perfect fit for our advance request, roomy, with a comfortable bed and spotless bathroom. Free wifi with a decent speed. Breakfast was very comprehensive, too. We will make this our preferred stop for the future.

Helpful?
1 Thank Tim M
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear Tim, We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. We shall receive you with pleasure during your next stay in Bordeaux. See you soon ! Sincerely, Cindy Kulacs More 

Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed November 2, 2015 via mobile

This hotel fails to meet my very minimal expectation. It smells like an ashtray in the hallway and to top it all. I had problem with my door and ended waiting for someone from maintenance to drive from home to let me in however, this is not the bad part of this experience. The desk clerk said that I could... More 

Helpful?
3 Thank Michel501
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

We are sorry for this electronic incident on a room door with coded access. As a reminder, and by security measure, we can give the keys of encoding only to a tiny part of persons in charge. The technician of the hotel was called back for this importing repair, what was made but you found that time passes slowly, what... More 

Travelers are raving about these Merignac hotels

Ashington, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 24, 2015 via mobile

The hotel has got little charm, all staff fantastic I must say, and food is alright and menu is varied. Common spaces are nice, functional but rooms outdated with poor or weak ac. Breakfast selection is okay but coffee is very very weak. Novitel installed the VMF brand machine clients uses foe self service but either it was not working... More 

Helpful?
Thank Pierre V
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear Pierre, Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. Thank you for your compliments about the « fantastic staff » ! I am sorry that your experience at the breakfast did not meet your expectations; please allow me to express my sincerest apologies. You should have told us that the... More 

Bergerac, France
Level Contributor
682 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 384 helpful votes
4 of 5 stars Reviewed October 12, 2015

A very typical Novotel a short shuttle bus hop from Bordeaux airport situated in a sort of commercial and hotel estate. Ideal for a stopover or a business meeting. Rooms are pretty standard as is the restaurant and breakfast. Only thing to comment on is that the TV allowed/had hdmi connectors so I could hook up my PC to it... More 

Helpful?
Thank AJCG
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Thank you for this comment which is clear, simple and descriptive. Happy to have been able to do a service to you for reading of your movie. See you soon, More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 10, 2015

I booked this hotel during a business trip, in order to be close to the airport. The hotel has parking, large rooms for a fair price. It is convenient for those who are looking for an hotel close to the airport, especially if visiting for business.

Helpful?
Thank Omer D
Patrick D, Responsable réception at Novotel Bordeaux Aeroport, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Eureka, California
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 5, 2015

I want top quality Hotel or closest to it. We need a great nights sleep on great beds and easy to connect to and from airport. So we took a taxi from Bordeaux Airport to Novatel Hotel for less than $10.00. Were kindly treated at check in. Bed was firm which we couldn't believe. Asked front desk where to eat,... More 

Helpful?
1 Thank Deborah J
Patrick D, Directeur général at Novotel Bordeaux Aeroport, responded to this review

Dear Deborah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

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