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Holiday Inn St. Louis SW Route 66

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10709 Watson Rd., Sunset Hills, Saint Louis, MO 63127
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Holiday Inn St. Louis SW Route 66
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Holiday Inn St. Louis SW Route 66
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157 reviews from our community

Traveler rating
    19
    41
    48
    23
    26
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wichita, Kansas
Top Contributor
171 reviews 171 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 13, 2015

This hotel exemplifies what I've come to think of Holiday Inn over the years......and why I rarely stay with them. They are a comfortable budget hotel but there are better choices for a couple of dollars more. The hotel has been renovated and utilizes a more modernistic but cheap look. The would floor laminate eliminates the need for maids to... More 

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IHGCare, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear dougandshelley, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with facilities and amenities at the hotel. It is truly regrettable that you were let down by poor noise insulation in the rooms. Please accept... More 

Aldergrove, United Kingdom
Top Contributor
150 reviews 150 reviews
34 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed February 2, 2015

Our room looked exceptionally new and modern. I was a little thrown off by it having stayed in numerous Holiday Inns on many different occasions. At first I was unsure about the flooring and the lack of carpet but I actually quite liked it by the end of our stay. One thing did slightly perplex me though, there were sockets... More 

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Southern Illinois
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2015

We've stayed here before and it was good. This time, the rooms were remodeled and I liked it. The flooring is not carpet, it's either vinyl or laminate. The bed was comfortable as were the pillows. The TV was at least a 48 LG flat screen and had great picture with plenty of channels. WIFI worked great on my phone... More 

Was this review helpful? Yes 1
Alida P, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Gvtin82, Hello and thank you for your recent visit with Holiday Inn Route 66 in Saint Louis, Missouri. We are pleased that you had a great experience in our hotel. We hope that you make it to see us again soon. Thank you, Alida Poston Guest Experience Champion More 

Greenville, South Carolina
Top Contributor
361 reviews 361 reviews
53 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed December 29, 2014

Noisy rooms with wood floors that amplify the sounds. You can hear someone sneeze or cough or worse in the next room. Was under some sort of reconstruction while we were there. The restaurant was closed while we stayed so we went to an adjoining Steak and Shake...another mistake.

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Alida P, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Krandy21784, Hi, My name is Alida Poston and I am the Guest Experience Champion here at the holiday Inn Route 66. I am very sorry to hear that there was an issue with your recent visit. Please contact me at hihr@hiroute66.com to discuss the issues further. Thank you, Alida Poston More 

Saint Paul, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2014

I stayed at this Holiday Inn while visiting a friend. The hotel is wonderful, the rooms are remodel. The staff are very friendly and helpful, also the Housekeeping staff dose a great job. The hotel was really clean and inviting. I will definitely stay here again.

Was this review helpful? Yes 1
Alida P, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Guest, Thank you for your recent visit with us at Holiday inn Route 66. We are pleased to hear that you stay was enjoable and rewarding. We hope that anytime you are in our area you visit us again. Thank you once again. Sincerely, Alida Poston Guest Experience Champion More 

Farmington, Minnesota
Top Contributor
71 reviews 71 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 14, 2014

I was there for business. I was expecting more. I guess I should have stayed in a HI Express. The hotel rooms have faux wood floors. Not a fan. The gym was a B-. I got a good workout but it still felt a little icky. No breakfast offered. It's the least they could do, no close place to grab... More 

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Alida P, Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Guest, Hello, my name is Alida Poston and I am the Guest Experience Champion here at the Holiday Inn Route 66. I am very sorry to hear that you experienced an issue with your stay. Please contact me at hihr@hiroute66.com to discuss the issues further. I look forward to hearing from you soon. Thank you, Alida Poston More 

2 reviews
1 of 5 stars Reviewed November 3, 2014

This hotel falsely charged my daughter a total of $200.00. My daughter reserved a hotel room the day before her wedding and the day of her wedding. The bridal wedding party got prepped for the wedding with hair and makeup, plus dressed in my daughter's hotel room. We asked housekeeping to clean as we left for the wedding and were... More 

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Alida P, Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Would not stay at this hotel again, Hello, Thank you for contacting us about your stay again. As previously stated the hotel has underwent a massive renovation which included a nonsmoking policy that all guest sign off on upon check-in. Our rooms are cleaned daily and our staff is trained extensively on noticing the signs for a room that... More 

Waynesville, Ohio
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 3, 2014

Very good place to stay for the price, they have an in-house restaurant which is average. There is a Steak and Shake next door, if you like Steak and Shake, I don't. They rooms were very clean and there was no carpet on the floor, which I liked very well. No critters to hide on the floor. King bed was... More 

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Seymour, Connecticut
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 14, 2014

We had 10 rooms blocked for a wedding party Oct. 10th checking out the 12th. This place is a mess of incompetence. First several in our party were charged higher rates than the agreed upon rate. The hotel refused to bring the rate down to the agreed upon price. The hotel cafe, T-Bird is some of the worst food I... More 

Was this review helpful? Yes 1
Alida P, Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Hello, My name is Alida P. and I am the Guest Experience Champion here at Holiday Inn Route 66. I am very sorry that you experienced a problem with the hotel. When reading your review I noticed that you have already been speaking with our General Manager. I am very confident that he will ensure that any issues are cleared... More 

Tampa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 11, 2014

I work for a third party and placed a dog show at this hotel. They have completed a complete renovation and the rooms are clean and beautiful. The service was Excellent. Everyone I encountered went out of their way to be accommodating. The meeting space is lovely. They are a very pet friendly hotel.

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