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Holiday Inn St. Louis SW Route 66

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10709 Watson Rd., Sunset Hills, Saint Louis, MO 63127
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1 room 1 guest
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Holiday Inn St. Louis SW Route 66
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192 Reviews from our TripAdvisor Community

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Traveler rating
    29
    51
    59
    25
    28
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61
29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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1 review
1 of 5 stars Reviewed 6 days ago NEW

We arrived around 3 PM to get our room and was turned away because check in was at 4 PM. We went into St Louis and did some activities and returned at 7 PM. We checked in and were given our room keys. We got to the room and discovered it was a single bed, we booked a double bed.... More 

Was this review helpful? Yes
Alida P, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Valued Guest, Thank you for your recent survey about your visit with us here at the Holiday inn Route 66. I was alerted that that there was an issue with the service you received during your stay. First let me apologize for the any issues that occurred while you were here. As a company we try to ensure that... More 

Evansville, Indiana
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Greeted warmly by two friendly gentlemen at the front desk when we arrived close to midnight. The lobby looked modern and bright... New carpeting in the hallway leading to our room. Everything smelled fresh and clean! The nice surprise came when we opened our door to our large spacious room! Crisp, clean, light, roomy... YES! We will definitely stay here... More 

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London, United Kingdom
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on our Rt 66 trip. The hotel was clean and the staff were really friendly and welcoming. They even took my postcards to mail for me The room was nice, but the bathroom is TINY! It was rather comical. We stayed on the top floor which was lovely and quiet. The pool area is clean but could do... More 

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Minnetonka, Minnesota
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I was traveling from MN to Webster Grove, MO taking my child to treatment center. We did not pick the place to stay for the night and I will not stay here again. We were suppose to get a room with 2 queen size beds, we got 1 king size (our driver got the 2 queen size beds), our phone... More 

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Alida P, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Valued Guest, Good Morning, I hope this email finds you well. I was responding to a review you submitted about your recent visit here at the Holiday Inn Route 66. I wanted to reach out to you and see if we could discuss any issues you may have encountered during your stay? It is our desire to ensure that... More 

Springfield, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 28, 2015

Stayed here while in town for a basketball tournament. The hotel is in the middle of a much needed upgrade, however, it may be better to tear down and rebuild. The elevators are tiny and extremely slow. Once in our room, which had been renovated, the first thing I see is that the room does not have carpet, it has... More 

Was this review helpful? Yes 1
Alida P, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Valued Guest, Thank you for your recent visit here at the Holiday Inn Route 66. We are very sorry to hear that your stay was not up to standards. We pride ourselves with being able to deliver the very best consumer services at all times. It is our goal to obtain feedback so that we may take the opportunity... More 

Alexander, Illinois
Level Contributor
15 reviews
7 hotel reviews
3 of 5 stars Reviewed July 27, 2015

We stayed at the Holiday Inn for a company event. We were very happy. The room was clean, staff was very nice. (Except for the woman who was to watch over the children buffet at the meal that was planned for our company on Saturday night. I know she was doing her job, but when informing people that it was... More 

Was this review helpful? Yes
Alida P, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Valued Guest, Thank you for your recent visit here at the Holiday Inn Route 66. We are very sorry to hear that your stay was not up to standards. We pride ourselves with being able to deliver the very best consumer services at all times. It is our goal to obtain feedback so that we may take the opportunity... More 

Chicago, Illinois
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 26, 2015

My favorite part of this hotel was the fact that they're was no carpeting in our room! I just feel like the rooms are cleaner when there's no carpeting. The front desk staff was good, I enjoyed getting my cup of coffee in the morning and drinking it on the patio. One of the flaws as mentioned by other reviews... More 

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Springfield, Missouri
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2015

Stayed in two different rooms here for basketball tournament. Both rooms were identical and extremely small. Two queen beds fit and that is about it. They jammed in a desk, with a chair that won't even pull out all the way because it is too close to the bed. If you think the room is small, the bathroom is microscopic.... More 

Was this review helpful? Yes 2
Alida P, Guest Relations Manager at Holiday Inn St. Louis SW Route 66, responded to this review

Dear Valued Guest, Thank you for your recent visit with us here at the Holiday Inn Route 66. We were sorry to hear that there was an issue with your recent visit. First let me apologize for the issues and assure you that we will take the feedback given and use it as a training opportunity for the future. I... More 

Travelers are raving about these Sunset Hills hotels

Savannah, Georgia, United States
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 16, 2015

We were staying here for business. We got an excellent business rate and the room was cozy and comfortable. There was a refrigerator and coffee maker in the room as well (along with an ironing board and hair dryer which we never used!) .The shower was THE BEST! I'm very particular about my shower pressure and this room had a... More 

Was this review helpful? Yes
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2015

The room was very clean and spacious. Very good price. My complaints: we couldn't use the hot tub bc parents were letting the kids use it as a 3rd pool. And, very inconsiderate people left their clothes in all night in the only washer and dryer...which us if no fault to the hotel...but, bear in mind that there is only... More 

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