This motel showed up as a 9 out of 10 rating and the pictures on the internet made it seem like a typical mom-and-pop motel. This is a lie. It is more like a negative 10 out of 10. When we walked into our room, the beds were all rumpled and the place was terribly dirty. All of the fixtures... More

I'm pretty lax when it comes to expectations of hotels. We don't ever book high-end places and we like to frequent locally-owned establishments, but this... this was the worst experience I've ever had with a hotel. In short, BE CAREFUL! We stayed on October 14th, 2011. I visited their website 1 week before booking and located a special deal for... More

Our plans to stay at independent motels whenever possible got off to a bad start with the Trails West motel. The property is old and poorly maintained, with a lot of very amateurish drywall, tile, electrical, and plumbing work. The mattresses were in need of replacement. There were 2 dead cockroaches left behind on the bathroom floor (plus one that... More

We stayed at the Trails West Motel the other day and we were pleasently surprised how clean the rooms were and the hotel was totally renovated...as per talking with the owners who has been there for 20 years said they just got the rooms redone with all new drywall, carpeting, furniture like two months ago...however, the prices didn't go up... More

I've stayed at this motel once in the past and was given a rate of $35.00. Obviously for that amount of money I was hoping for clean and safe only. My first stay was uneventful if cold (could find no thermostat in the rooms). I came back a month later and I was told that the rate had gone up... More

Over the phone I was told the room would be $55 with tax. Upon arrival she said that will be $55 plus tax that is $60. I don't think the state will see a lick of that money. The rooms were DIRTY. There were empty beer cans under the bed, dried toothpaste and snot in the sink, cob webs in... More

We arrived with a printed out confirmation paper that I printed out from home after making the reservations on-line. I even called the motel at that time to make sure that they got the reservation. Then about 2 weeks before I called the motel again directly to make sure that we had reservations. I tryed 3 top motels 2 months... More

This is a best little motel i have stayed in. For the price i got way more that what would have gotten at any Branded Hotel/Motel. Staff was friendly. Rooms were big and clean and looks like lots of upkeep work is going on. New walls, new carpets. I liked the breakfast. I would definitly recommand this place. Nice personal... More

The woman who checked me in was extremely rude. She acted as if taking my money was a great imposition. She tossed the key on the counter. The internet price was lower than I ended up paying "with tax". The room was clean but shabby and was very quiet. The internet kept kicking me off.