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All 3 Stretton hotels

The Park Royal

4.0 of 5 Hotel   |   Stretton Road, Stretton, Warrington WA4 4NS , England
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80%
Ranked #1 of 3 hotels in Stretton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
steph87London London
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755 people have reviewed this hotel

Traveler rating
    372
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    94
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133
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147
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • German first
  • Any
English first
Warrington, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Having visited a number of different spa's, I found this one left a lot to be desired. It seemed disorganised right from the start. There was a lack of communication as to how many treatments I was booked for, and what the package entailed. The treatments were rushed, with little information about products used - I was just handed a... More

Was this review helpful? Yes 1
London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 1 night on a Saturday for a wedding in the area, as we needed to be at the church by 2pm and check in wasn't until 3pm I called the night before (as advised) to ask if there was any chance we could check in a bit earlier to drop our bags off. Not a great... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 1 week ago

Our party of 5 recently visited and the whole experience was excellent from booking in to leaving. The staff we're friendly and helpful, spa treatments and leisure facilities we're perfect. Food was fantastic and rooms we're great - I will definitely be returning and will not hesitate to recommend to others.

Was this review helpful? Yes
wexford
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights as was attending a wedding in the area. The staff were very polite and helpful. The therapist in the spa eas lovely and friendly-sarah was her name. Great breakfast. The location was ideal for my needs as the church was opposite the hotel. Bar food was fine and the room was nice and clean.

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PGallon_General_Mgr, General Manager at The Park Royal, responded to this review

Dear silverliningIreland Thank you for your kind words regarding your recent stay with us, we were delighted to read that you enjoyed your stay with us. Sarah was delighted to to get a personal mention, it means alot to the team to see their names in reviews. We hope that you enjoyed the wedding as well and hope that you... More

Manchester
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for one night having booked two rooms as we were wedding guests. I called around 11am at the morning of check-in to see if we could get into one room early to get ready. Gave our details and they said they would try to the room done so we set off from home. When we arrived the receptionist... More

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PGallon_General_Mgr, General Manager at The Park Royal, responded to this review

Dear LouJen Thank you for your review of the hotel and I'm sorry that you didnt have a comfortable stay whilst you were with us. We will always endeavour to allow our guests to check in early and I note from your times that we managed that although you were delayed from the time you had hoped to check in.... More

Kendal, Cumbria
Contributor
14 reviews 14 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a couple of nights break at this Hotel with our children (aged 2 and 5) and we all had a lovely stay here. We arrived early and were offered a room straight away, which was great! The room was of a decent size for the four of us, but was looking a little tired in places. We... More

Was this review helpful? Yes 1
PGallon_General_Mgr, General Manager at The Park Royal, responded to this review

Dear NicPos Thank you for taking time to review the hotel following your recent stay with us. As you rightly say, we are perfectly based to explore Liverpool and Warrington but also Manchester, Chester and the Cheshire countryside. We hope that we can welcome you and your family back in the near future and in the meantime, thank you again... More

wirral
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband booked the park royal as a surprise for our wedding anniversary. he also pre-booked some massage treatments for me as I am heavily pregnant. I really cannot fault the service of the hotel, we were made to feel very welcome and everything was to our satisfaction. the massage treatments were lovely and the therapist had really taken into... More

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PGallon_General_Mgr, General Manager at The Park Royal, responded to this review

Dear helenhaigh Thank you for taking the time to leave your review on the hotel following your recent surpiese stay. It is always our intention to exceed everyones ecpectations, however we know how apprehensive your husband must have felt after arranging a surpirise stay for you! Im glad that we delivered the high levels of service and standards that we... More

uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thanks to the Park Royal for a excellent wedding package - nothing was too much trouble for both the co-ordinaters Paul and Rebecca both excellent in their approach and professionalism over the weekend and leading up to the wedding. I have had many friends and family also praising your hotel over the weekend and they all enjoyed both the wedding... More

Was this review helpful? Yes 1
PGallon_General_Mgr, General Manager at The Park Royal, responded to this review

Dear crossie999uk Thank you for your kind words follwoing your wedding here at The Park Royal, Rebecca and Paul have asked me to pass on their thanks as well. We were delighted to read that everyone had enjoyed the day as much as you and just ask that you dont leave it until your anniversary before you return to see... More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

just returned from an overnight stay at park royal cant wait to go back fantastic rooms very affordable great for business or pleasure. relaxing , excellent facilities, very friendly staff in all areas ,easy check in check out breakfast was the best , great choice feeling very happy if your looking for somewhere to stay for one night or more... More

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PGallon_General_Mgr, General Manager at The Park Royal, responded to this review

Dear DonnaK Thank you for your kind words - you have managed to get so much into your review, but it sums upo what we have to offer perfectly. We were delighted to read that you enjoyed your stay and hope to welcome you back in the jnear future. Best regards Paul More

Kendal, United Kingdom
Top Contributor
168 reviews 168 reviews
69 hotel reviews
121 helpful votes 121 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My review relates to this one stay and you can see from my previous stays that I have been a massive fan of this hotel previously. The rooms are great and very clean. The staff are generally very helpful. So, why such a low rating; - Leisure staff prefer to chat with colleagues rather than dealing with customers. - No... More

Was this review helpful? Yes
PGallon_General_Mgr, General Manager at The Park Royal, responded to this review

Dear StephenCKendall Thanbk you for your feedback following you rrecent stay and please accept my apologies for the issues you faced regarding the hot water supply during your stay. I am aware that my deputy, Jane, has been in touch and we are looking forward to welcoming you back so we can go someway to restoring your faith in the... More

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Additional Information about The Park Royal

Address: Stretton Road, Stretton, Warrington WA4 4NS , England
Location: United Kingdom > England > Cheshire > Warrington > Stretton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Park Royal 4*
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Also Known As:
The Park Royal Hotel Stretton
Park Royal Warrington
Hotel Park Royal
Park Royal Hotel Warrington
The Park Royal Warrington/Stretton, UK

74 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Park Royal, set in beautiful Cheshire Countryside yet easily accessible to motorway links, is the ideal location for a leisurely weekend or business trip. Ideally located to visit many of the North West attractions, or as a stop over on your way to the North or South. Our friendly team will ensure that you stay is everything you are looking for, our team of Chefs will provide excellent quisine and our spa therapists can pamper you to perfection. ... more   less 
Number of rooms
146

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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