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Candlewood Suites Avondale-New Orleans

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3079 Hwy 90 & Jamie Blvd, Avondale, LA 70094
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Candlewood Suites Avondale-New Orleans
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47 Reviews from our TripAdvisor Community

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Louisiana
2 reviews
2 of 5 stars Reviewed 1 week ago

This was my second time staying at this hotel and my first time writing a trip advisor review. My first experience was ok except for a long wait at check in from a rude desk clerk named Alicia. She was very busy helping other customers to make arrangements and stayed on the phone while I waited to check in. She... More 

Helpful?
Thank J H
Mike M, General Manager at Candlewood Suites Avondale-New Orleans, responded to this review

Dear JH, Please accept our apology for any harm caused by the actions of one of our employees. Our guests are the most important thing to us, and we want them to always feel welcome at our hotel. If there is any thing that we can do to resolve this issue, please give me a call. Mike M General Manager More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

First room had roaches, moved to another room where all the dishes were dirty, then ac/heat unit kept turning off. Front desk told me they would fix it, few days later I turned on the heat & I smelled a strong smell of something burning & then the breaker snapped. I notified 3 employees about the burnt smell. Moved into... More 

Helpful?
Thank Gil N Chris V
IHGService, Guest Relations Manager at Candlewood Suites Avondale-New Orleans, responded to this review

Dear Gil N Chris V, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by our air-conditioning system and for falling short of your expectations regarding our rooms, amenities and staff. We give the utmost importance to our guest comments as they help us improve... More 

New Orleans, Louisiana
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

Surprisingly great. This was our first stay in this type of hotel. (Weekly or longer). They don't refresh the linens daily. But they will if you ask. Trash can be left outside the door. And you can do laundry for free. Free coffee and tea 24 hrs. a day. But hey what a great setup in the room. Coffee, fridge,... More 

Helpful?
Thank cdr05
Mike M, General Manager at Candlewood Suites Avondale-New Orleans, responded to this review

Dear cdr05, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when you are in the Avondale/New Orleans area Sincerely, Mike M General Manager More 

Bakersfield, California
1 review
5 of 5 stars Reviewed December 17, 2015 via mobile

We arrived into town late after a long day of driving and Keimyereia took great care of myself and my girlfriend. The room was ready and had everything that we needed. Overall a great stay! If we come back through New Orleans anytime soon, we will be staying here again.

Helpful?
Thank Tbarks7
Cerrillos, New Mexico
1 review
5 of 5 stars Reviewed December 13, 2015

We recently stayed at this hotel and could not have been more pleased. The front desk hostess, Alicia was EXTRAORDINARY!! She helped us with a confusion in the pre-booking, got us settled in a clean room and did it all with efficiency and a smile. It is this type of customer service that keeps us coming back to this particular... More 

Helpful?
Thank Jimmie J
League City, Texas
1 review
5 of 5 stars Reviewed December 6, 2015

Stayed here in Avondale on business for over 2 months. The ENTIRE staff made my stay better than if I were home. Great hospitality, took care of my room on schedule every week and the guest service front desk was first class all the way. Ms. Alicia Johnson would be on shift most evenings when I would return to the... More 

Helpful?
Thank Drake H
Mike M, General Manager at Candlewood Suites Avondale-New Orleans, responded to this review

Dear Drake H Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when you are in the Avondale /New Orleans area Sincerely, Mike M General Manager More 

Waggaman
1 review
5 of 5 stars Reviewed December 3, 2015 via mobile

I had an excellent visit at candlewood suites. The hotel was nice and exceptional welcoming. The front desk agent Alicia was very helpful and courteous. She was very vibrant and energetic and in tune with the needs of me and the other guest. When i visit the area again i will definitely stay here.

Helpful?
Thank David S
Mike M, General Manager at Candlewood Suites Avondale-New Orleans, responded to this review

Dear Dave, Thank your for the wonderful review of our hotel after your recent stay with us at Candlewood Suites in Avondale. Our goal is to make our guests feel like you do after staying at our hotel. We hope you will choose Candlewood Suites in Avondale the next time your are in the New Orleans area, Mike M Generak... More 

West Monroe, Louisiana
1 review
5 of 5 stars Reviewed November 29, 2015

Took the entire family to Bayou Classic on 11/28/15. We had a wonderful time with our stay. This is our second year staying at Candlewood Suites in Avondale La.. The rooms are always clean with a fresh clean smell and plenty of fresh towels. The staff is really friendly and very very helpful. I really appreciate their kindness. There was... More 

Helpful?
Thank Fred T
Mike M, General Manager at Candlewood Suites Avondale-New Orleans, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will share your comments with the staff especially Alicia. It is really good to know when our team members go above and beyond to help our guests.... More 

1 review
5 of 5 stars Reviewed November 23, 2015 via mobile

We got in late and were extremely exhausted after a 7.5 hour drive. We came to tend to a family matter and had never been to Louisiana before. Not knowing what to expect, we were so comforted when we walked in the lobby to be greeted by Alicia. She, as well as the rest of the staff, were so accommodating... More 

Helpful?
Thank Jimmy W
Mike M, General Manager at Candlewood Suites Avondale-New Orleans, responded to this review

Dear Jimmy W, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mike M General Manager More 

Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed November 18, 2015 via mobile

We came to Louisiana for a family matter and wanted a reasonably priced hotel with a kitchen. We found Candlewood Suites in Avondale. We got in late and were greeted by Alicia. She was delightful to be around. Her and the rest of the staff were extremely accomodating throughout our whole stay. The hotel was nice and clean and suited... More 

Helpful?
Thank Jessica W
Mike M, General Manager at Candlewood Suites Avondale-New Orleans, responded to this review

Dear Jessica W, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will pass your compliments to Alicia and the rest of the staff. We hope you will visit us again. Sincerely, Mike M General Manager More 

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