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RACV Royal Pines Resort

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Ross St, Benowa, Gold Coast, Queensland 4217, Australia
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1 room 1 adult
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RACV Royal Pines Resort
RACV Royal Pines Resort
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730 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very happy with reception and greetings, immediate service when we required help with clothing care. Room was very comfortable and all facilities were up to standard. Enthusiastic staff were in tune with the obvious aim of high standard resort care.

Helpful?
2 Thank Oceanroader
Brisbane, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently stayed here as part of a conference - which was an enjoyable experience with 500 of my closest work friends. Generally the facilities are excellent - the course was a bit dry(running super quick) , but I would assume that would be the same for any other course on the coast at that time of year. The catering... More 

Helpful?
1 Thank JandKadventures
Tamworth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I and children have experienced our last 6 Christmas holidays at the Royal Pines Resort and wanted to take the time to share our amazing experience. Each year we travel 7 hours to get to this piece of paradise and it always feels like home away from home. We pull up in the driveway and breath a... More 

Helpful?
2 Thank HeidiManning
Burleigh Heads, Australia
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have stayed here many times and have always enjoyed my stay and have rated this property excellent in the past. Unfortunately it fell way below my expectations this stay. Firstly no restaurant was open to eat at after 8pm but in saying this they did squeeze us in at the Japanese restaurant but Teppanyaki was closed and we he... More 

Helpful?
1 Thank Scott P
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Scott P Thanks for taking the time to write a review about your recent stay at RACV Royal Pines Resort. It appears that there must have been some communication breakdown as last Thursday the resort had three restaurants open - Arakawa (where you ate) our Italian restaurant (Amici's) and Videre restaurant and the bars in both Videre and Amici... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just had a relaxing 2 night stay with my family at this fab resort. Excellent facilities and even better customer service. Nothing is a problem, particularly for restaurant staff Estelle and Tim. I'd definitely recommend this hotel for couples or families 😀

Helpful?
2 Thank Iiza
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hi Liza Thanks for your review and for your comments on the great customer service you experienced. We do pride ourselves on looking after guests and the feedback showing that we do so is always very welcome. I have passed on your comments to Tim and Estelle - both of whom were delighted to be recognised. We look forward to... More 

Melbourne, Australia
Level Contributor
63 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just returned from two nights staying at Royal Pines, I stayed there on business attending a conferance so this review is written from that perspective. As a conference venue this works really well, despite a bit of age the building has been kept nicely up to date and is well looked after. The conference facilities all seemed to... More 

Helpful?
1 Thank Mark D
Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 2 nights at this 5 star resort and were pleasantly refreshed after 3 days. For golfers, this resort would be a wonderful place to play and practise the game. We were impressed with the Japanese restaurant and were treated with authentic Japanese cuisine. The bedroom is large and the bed is very comfortable. We find the gym is easily... More 

Helpful?
2 Thank Michael T
Brisbane, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is in good order. Rooms still look fresh. Very clean. Food is as good as you'll find on the coast Facilities are first class. But, you know, it's the staff that make or break a good stay for me. The staff the Royal Pines are exceptional. Look forward to my next visit.

Helpful?
2 Thank Mark R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I haven't been here for over 6 years decided to come here for drinks in one of the bars here with a group of friend's went to lobby only a few people inside went to first bar in lobby it was closed then proceeded to the other bar and sat down then went to bar and get drinks. Was then... More 

Helpful?
2 Thank Peter Y
Brisbane, Australia
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I chose to spend our anniversary at this resort and we were very happy with our room and the quality of the staffing. I also have a fear of heights so we were able to be accommodated on the lowest floor that the resort has for guests, level 4. The bed was very comfortable but the pillows... More 

Helpful?
1 Thank Cazzle D
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