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All 1 Benowa hotels

RACV Royal Pines Resort

5.0 of 5 Hotel   |   Ross St, Benowa, Queensland 4217, Australia
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Ranked #1 of 1 Hotels in Benowa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
John W Toowoomba, Australia
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387 reviews from our community

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    169
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    12
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Toowoomba, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A fairly spectacular Resort in terms of Décor and surrounding features. We stayed one night to celebrate our wedding anniversary. The room even though fairly large was rather disappointing in terms of presentation. The coffee mugs, obviously not washed from the previous guest, had brown rings around the bottom. The bed Valance was hanging rather unsightly on the floor and... More

Was this review helpful? Yes 5
Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

4 nights at the RPR with my family of four. Upon checking in we were advised we'd been upgraded, however were not told what the upgrade was, I didn't ask. We found it to be a sea view/gold coast view room rather than garden view. We made the most of it, in particular upon returning in the evening. Sitting outside... More

Was this review helpful? Yes 1
Auckland, New Zealand
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Arriving at the Royal Pines amongst spectacular surrounding was amazing. I was greeted by a very helpful concierge, and the check-in process ran very smoothly; even though we were a large conference group, they managed us well with minimal waiting. All the staff were welcoming, friendly and polite. My room was spacious with lovely views across the golf course to... More

Was this review helpful? Yes 14
Auckland, New Zealand
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here as part of a conference recently so the hotel was reasonably full. However there is a nice feeling of space and plenty of room, even if you were not part of such a big event. There is a great Japanese restaurant that is worth staying for on its own…its fantastic! This hotel would best suit golfers though as... More

Was this review helpful? Yes 2
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hi Scratchykiwi Thanks for your "Pretty Good" TripAdvisor review and for your great comments about our conference venue/space. I understand why you enjoyed Arakawa Japanese Restaurant, and that's because it was voted the best Japanese Restaurant under the Restaurant & Caterers Award for 2014. Hope we get another opportunity to welcome you back. Regards John Morris General Manager More

Melbourne, Australia
1 review
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Best to eat out unless their menu changes and more care on quality food. Fruit was mostly canned and the fresh fruit was rather poor quality. Breakfast served in dinning room was with caged eggs (as confirmed by the waiter from the kitchen serving) very disappointing and hope that they will not serve tasteless caged eggs. Dinner served in room... More

Was this review helpful? Yes 13
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Mary B Thanks for your review on Trip Advisor. Our fruit produce is offered whole on the buffet and is usually of a high standard. The canned fruit produce is the best offered when some fruits are out of season. I’m sorry that our eggs and salmon were not to your liking. Our eggs are market quality and our salmon... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

This year MYOB Aust held our Annual Conference at the Royal Pines, on Gold Coast. A return trip for me from 2003 and a vastly different experience this time. Two Territorians shared a twin room overlooking the golf course - depends which side you're on as to the cost of the rooms. $205 per night between us was quite spectacular.... More

Was this review helpful? Yes
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Rosemary W. I was delighted with your comments and pleased that your return trip was a great experience. I will pass on your comments to our Chef for the conference food and beverage presentations. Your recommendation to others for a stay at this wonderful property is most welcome, and we look forward to welcoming you back again Rosemary W. Appreciated,... More

Melbourne
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 days here and found the whole place to have been maintained well. The front desk team helped me on many occasions from booking rental cars to loaning me a mouse for my computer. The breakfast buffet is good and it is nice to sit by the pool and eat. The gym has just been re done and has... More

Was this review helpful? Yes
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hi Cultofone Great to know how much you enjoyed your stay with us and that our teams were happy to assist you. Breakfast at the pool is a favourite spot with most of our guests, and I believe, so much a part of the holiday to be able to sit and relax with family and friends. Our new One Spa... More

Noosa, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have a young family & stayed at this property many, many times before. We have stayed there every Christmas and Easter for the past 5 years running (with our extened family)! We love the family friendly feel and the facilities available. I have invited many friends and family along on long weekends and short breaks and we have a... More

Was this review helpful? Yes 1
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hi Janev Appreciate your return visits and hope that we can continue to welcome you back. Your comments are most welcome, thank you. It is possible that during your visit in May, it was not clearly communicated to you that if there were no King Rooms on our Executive floors which are on 18 & 19 levels only, but there... More

Gold Coast, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a Gold Coast local I have been wanting to stay at RACV for a while now but am disappointed. We stayed for a conference and found the room on the 11th floor dated - in particular the bathroom which looked like an early 90's throwback. Some of the facilities are great but the place as a whole felt a... More

Was this review helpful? Yes 2
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hi Haylee84, Our new One Spa is superb and I'm so pleased that your experience will entice you to return. Thank you. I have taken your other comments on board. Our multi-million dollar refurbishment scheduled is on track with a substantial amount already complete, however, there is still more upgrading and refurbishment work to be done and I hope that... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I didn't think that going to a Golf resort was a great way to have a refresh weekend with the wife. I was completely wrong. From the moment you check in to the moment you leave there is plenty to do with out even leaving the resort. The food in the restaurants is fantastic - the Japanese restaurant Arakawa is... More

Was this review helpful? Yes
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hello Lachlan B Thanks for those amazing details. You obviously had a great time and I'm happy to know that your weekend was a definite refresh. We are a family resort which happens to have a golf course!. And for the near future, we're designing more kids fun activities at the poolside. Enjoy the resort and the segways on your... More

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Additional Information about RACV Royal Pines Resort

Address: Ross St, Benowa, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Benowa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — RACV Royal Pines Resort 5*
Number of rooms: 331
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Also Known As:
Racv Royal Pines Hotel Benowa
Racv Royal Pines Ashmore
RACV Royal Pines Resort Gold Coast, Australia - Benowa

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