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RACV Royal Pines Resort

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Ross St, Benowa, Queensland 4217, Australia
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RACV Royal Pines Resort
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84%
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KEY AMENITIES
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
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RACV Royal Pines Resort
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    557 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (176)
    Date | Rating
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    Sydney, Australia
    4 of 5 stars Reviewed 1 week ago

    The rooms are great, with views across either to the coast, or hinterland. Golf was the main point of the trip, and the course is in fine shape. The bars and food options are good, with special mention made of the iced coffee in the cafe near the lobby - all components are in separate containers, so in essence you... More 

    Was this review helpful? Yes
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear ScottF Thanks for your review and great to read your thoughts on the golf course. We are very excited as the second nine hole redesign is well underway and the championship course will be ready for the PGA Championship in December this year. Hopefully you will be able to return to see some of the worlds best on the... More 

    Sydney
    Level Contributor
    10 reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Good place for kids. The pool was lovely, room was nice and breakfast delicious. What I however didnt like about the place was that some of the reception staff where not really friendly. Didnt even bother smiling sometimes.But if I ignore all that its a good place to take your kids.

    Was this review helpful? Yes 1
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear Sansjas Thanks for taking the time to review RACV Royal Pines resort - we get a lot of positive feedback from families as there are many activities for the kids and, even more soon.....as we are about to start building a brand new Water Park. This will complement the water slides in the main pool, the jumping pillow and... More 

    Melbourne, Australia
    Level Contributor
    61 reviews
    31 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    4 of 5 stars Reviewed 1 week ago

    I stayed here for 1 night as my first visit to the resort and I have to say I'm pretty impressed and am thinking of returning with my kids next time for a family visit. From check in the service was good, my room 1216 had an amazing view from Broadbeach to Coolangatta looking across the golf course to the... More 

    Was this review helpful? Yes
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear samantahjoanne1 Thanks for your review, posted after your first stay at RACV Royal Pines. The views from the rooms at the resort are pretty special and the rooms facing the ocean/strip are often commented on for their great views. Waking up to the sunrise over the ocean is a great way to start the day and I am delighted... More 

    Melbourne, Australia
    Level Contributor
    20 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    4 of 5 stars Reviewed 1 week ago

    We were pleasantly surprised with the location of the resort and overall we were impressed with the rooms and service. We were disappointed in the signage around the resort though. Different lifts to the carpark which were across the foyer and no real signage to the Pro-shop made for a confusing few trips to both the carpark and the golf... More 

    Was this review helpful? Yes
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear JanEEEEEEE Thanks for taking the time to post a review about your recent visit to RACV Royal Pines Resort. I am glad that you thoroughly enjoyed the golf course - as you would have seen, work is well under way in regard to the completion of the redesign of the second nine holes of the Championship course, in preparation... More 

    Level Contributor
    2 reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    2 of 5 stars Reviewed 2 weeks ago

    My husband and I booked a room here for our wedding night in November 2014. We paid for a spa suite and upon booking asked that we have one on a high up floor. We also told them it was our wedding night hoping for something special. We arrived in our car and because we had quiet a nice car,... More 

    Was this review helpful? Yes 4
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear Stephanie P It was disappointing to read that your stay with us did not live up to expectations. As your review is 8 months since you stayed with us I have looked back in our duty log records but have been unable to find any record of the issues you experienced. Your comments on the food in Kalinda restaurant... More 

    Brisbane
    Level Contributor
    14 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    A great resort with very comfortable, well appointed rooms. The resort is not located on / near a beach but being situated on a stunning golf course with lakes & gardens makes for a very pleasant stay. Easy parking, easy access to main roads / highways, close to Surfers Paradise and Broadbeach is also a plus of the location. The... More 

    Was this review helpful? Yes 2
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear NeilR377 Thanks for taking the time to write a review about your recent stay with RACV Royal Pines Resort. Thanks also for your comments on the great value Food and Beverage at the resort. We keep track of what is on offer in the market and try to ensure that we continue to offer good quality food (and spa... More 

    Sydney, Australia
    Level Contributor
    23 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    The words that come to mind are modern, shiny, glitzy - it could be a Leagues Club in another life but thankfully there were no flashing lights or pokies!! It is an extremely comfortable place to stay - the rooms are large, well fitted out, beautiful beds & linen and spotless. Reception staff can be changeable - some ooze enthusiasm... More 

    Was this review helpful? Yes
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear Patsy24248 Thanks for your kind words in your review about your recent stay at RACV Royal Pines Resort. Glad that you enjoyed your accommodation so much and that our food and beverage options in the main were top class. The golf course redesign is on schedule so before the end of the year we will have a world class... More 

    Level Contributor
    4 reviews
    4 of 5 stars Reviewed 4 weeks ago

    An overnight stay to catch up with a friend with a round of golf and dinner. The room and staff were both first rate however the course is undergoing significant rework to host both the Mens and Womens Australian PGA. Dining was also a little disappointing as only two of the many restaurants were open and this was a Thursday.... More 

    Was this review helpful? Yes
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear Phil L Thanks for taking the time to write a review after your recent visit to Royal Pines. Great to read that you thought the room and staff were both first rate and that you enjoyed your golf round - there is a lot of work going on as the redesign of the second nine holes of the main... More 

    Mooloolaba Australia
    Level Contributor
    69 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 55 helpful votes
    4 of 5 stars Reviewed 5 weeks ago

    I stay here every year.....this is about the 23 rd time this trip. Always was the best value on the Goldie but it is starting to loose the plot as the Big Brother seems to have lost the small things that were the backbone. Complaints first. The staff at the front desk have had a personality bypass.... Quite successfully..... And... More 

    Was this review helpful? Yes
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear mausgrass Thanks for your continued custom over the years at Royal Pines and thanks for your review. I was pleased to see that you enjoyed the rooms, the upgraded lifts, the renovations, redesign and improvements on the golf course and some of the bars and restaurants. It was disappointing that your arrival experience at Reception did not live up... More 

    Brisbane, Australia
    Level Contributor
    55 reviews
    23 hotel reviews
    common_n_hotel_reviews_1bd8 39 helpful votes
    5 of 5 stars Reviewed June 24, 2015

    I've stayed at this hotel many times over the years, and am always pleased - the rooms are well equipped with ample room, and the beds are comfortable! The staff are excellent, as is the food. I've travelled here for business, and with the family for a break and it's been perfect for both purposes. My kids love walking through... More 

    Was this review helpful? Yes 1
    JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

    Dear LellenAndCrew Thanks for your recent review and for being a repeat guest over many years! I appreciate your comments on the excellent staff and the great food and your recommendation for both business and leisure. We will shortly start work on our new Water Park so there will be even more for kids to do on future visits! Kind... More 

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