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RACV Royal Pines Resort

Certificate of Excellence
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Ross St, Benowa, Queensland 4217, Australia
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RACV Royal Pines Resort
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RACV Royal Pines Resort
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516 reviews from our community

Traveler rating
    243
    187
    65
    15
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
  • All months
    (516)
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    (135)
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Sydney, Australia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just checked out from Royal Pines after two night stay in mountain view room 2005. Fantastic room. Quiet. Spacious. Comfortable. All that we needed. Bathroom was clean and all the basics provided. Could be updated but not a complaint. Two double beds and day lounge but space enough for my son to play on the floor. We had the breakfast... More 

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Canberra, Australia
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a long weekend with my daughter and two grandsons who were competing in a competition at the nearby Indoor sports centre. We chose the hotel because of the proximity to the competition and we were pleased with our choice. The hotel has a lot of conferences and weddings but even though these were evident during our... More 

Was this review helpful? Yes 1
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear baytravellers Thank you for your review and comments on your recent stay. You make a good point regarding the conferences at the hotel - our unique lay out means that the resort can be busy with conferences but due to the dedicated and separate facilities for these delegates, it does not impact on regular resort guests at all. The... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I recently stayed at Royal Pines in Benowa. I must say that I had the best experience EVER, in a hotel in Australia and throughout the world. Maggie, in reception was extremely helpful and courteous and managed to make our stay even more special. Two very nice gentlemen from your technical department (sorry don't have their names)... More 

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Catherine P WOW - that is such a wonderful review - thank you so much for taking the time to write and and I was delighted we were able to provide your best hospitality experience "EVER" - that is a great thing for us to have achieved. The people you mention are some of our stars - Andrew the... More 

Contributor
17 reviews 17 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

With a conference attending here, got a 2 night upgrade to a super big room! The room has an excellent view to the golf course which is marvellous. It will be great if (1) the wifi becomes faster and more stable, (2) more frequency of shuttle bus service to and from down town.

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear PIGPIGHK Thanks for your review after attending a conference here and I am pleased we were able to upgrade you to one of our larger accommodation categories. The views here are pretty impressive - which is part of the beauty of the resorts set back location. Our Wifi will be very fast very soon - watch this space! Kind... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Enjoyed my recent stay at Royal Pines and can't wait to go back. Beautiful setting and beautifully appointed. Rooms are lovely, can recommend a coastal view room. Breakfast by the pool very nice with plenty to choose from, can also highly recommend the Japanese restaurant. There are so many areas to just sit and relax if you want to and... More 

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Jennifer P Thanks for your review and comments on the setting, restaurants, rooms and more. Arakawa our Japanes restaurant is a great dining option with the Teppanyaki tables always popular. Out new gym is also a hit with our guests. The wi-fi solution is within sight! Our IT department is currently running the tender and we will, in the... More 

Torquay, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I attended a board meeting and conference for 6 nights at this resort hotel which is located about 4 miles inland from Surfers Paradise in Queensland Australia. The hotel has a most impressive lobby with a sunken cafe area and is set amidst its own golf course. The night I arrived ( at 2 am ) following a 24 hour... More 

Was this review helpful? Yes 1
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Mick B, Thank you for taking the time to write a comprehensive review on your recent stay at Royal Pines. I am glad that you enjoyed the accommodation and food and beverage so much. It is a shame that your visit was marred by the huge tropical downpour we had when over 700 ml of rain fell in a... More 

Warwick, Australia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are now a regular to the Royal Pines. This time we decided to try out the Executive Rooms and loved it. The rooms themselves are the same, but with a better view being up higher. The extras are slippers and dressing gown to use on your stay and also upgraded toiletries and a better branded mini bar. Apart from... More 

Was this review helpful? Yes 1
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear mjb025 Thanks for taking he time to write a review after your recent stay with us, Delighted that you had a chance to experience the Executive floors and the Executive Lounge. One difference in the Executive Floors is that (apart from the Suites that have a spa bath) all rooms have an upgraded bathroom with a walk in shower.... More 

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What's not to love! Services and facilities are great, love the many dining options too. The room is clean and spacious (although to be expected at this price). Staff were professional. Very happy with everything

Was this review helpful? Yes 2
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear PLC5678 Thanks for your recent review and delighted to read how much you enjoyed your recent stay with us. We appreciate your comments on the professionalism of the staff and the service and facilities experienced. Thanks again! Kind Regards John Morris General Manager RACV Queensland Resorts More 

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the royal pines recently for a 5 day conference, the staff were very friendly and went out of their way to accommodate. The golf course was the best I've played, both challenging and rewarding. Only issue I found is if you do not have a car, it does feel a little isolated. Loved my visit.

Was this review helpful? Yes 2
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Tasting-from-Shadow Great to read how much you loved your recent visit and the round of golf you played. As you would have seen, we are well underway with the redesign of the second nine holes so that 18 of the 27 holes will be fully redesigned by November this year. It is a really exciting time in golf at... More 

Perth, western australia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful resort hotel with fantastic facilities. I was there for a business expo and unfortunately didn't t get a chance to use many of the leisure activities. The spa looks incredible and if you like golf you will love the grounds. Great views from every window. The rooms and bathroom were clean and spacious. The only problem was slow wifi.

Was this review helpful? Yes 1
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hi Mia L Thanks for taking the time to write a review - much appreciated. And, a shame you did not get the time to experience the Spa - sounds like the conference worked you far too hard on your recent visit! I am glad that you enjoyed your stay so much - re the slow wifi - our IT... More 

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