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All 1 Benowa hotels

RACV Royal Pines Resort

5.0 of 5 Hotel   |   Ross St, Benowa, Queensland 4217, Australia
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Ranked #1 of 1 hotels in Benowa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
Haylee84 Gold Coast, Australia
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379 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Gold Coast, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed today NEW

As a Gold Coast local I have been wanting to stay at RACV for a while now but am disappointed. We stayed for a conference and found the room on the 11th floor dated - in particular the bathroom which looked like an early 90's throwback. Some of the facilities are great but the place as a whole felt a... More

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2 reviews
5 of 5 stars Reviewed yesterday NEW

I didn't think that going to a Golf resort was a great way to have a refresh weekend with the wife. I was completely wrong. From the moment you check in to the moment you leave there is plenty to do with out even leaving the resort. The food in the restaurants is fantastic - the Japanese restaurant Arakawa is... More

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Cessnock, Australia
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

stayed here for a conference last month and the hotel itself was excellent the service was average and the food was hit and miss i would not have taken much to have been upgraded to four stars the view out of my 18th floor room were amazing so try to get a high floor for the views

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Brisbane, Australia
Top Contributor
115 reviews 115 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Apart from the crappy feather pillows, this resort is all you'd expect from a quality facility. I had a great view across to surfers paradise which I recommend asking for when you're checking in. Breakfast is pretty amazing, with everything you could think of to choose from including what were some truly delicious pancakes. We went for a walk around... More

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Sydney, Australia
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the opportunity to stay at RACV Royal Pines for a conference. The location was fantastic. We stayed on the 19th floor and a had a fantastic view from the balcony out to the west. The room was great although being 6 foot 2, the double bed was a little on the short side for me. We had a... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Glenn G Thanks for your recent review and great to read that your conference went well, One of the things a lot of our guests do mention is the view - our location gives a great view either to the Gold coast strip or in to the bushland of the hinterland - both are really attractive views. I have... More

Gosford, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Royal Pines is a nice hotel with a good golf course and attracts a range of guests including conference attendees, which is why my wife and I were staying there. However, the experience did not live up to expectations. We arrived on Saturday, and on Sunday morning before 10am our door was knocked on twice by staff wanting to clean... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear SteveW. Thanks for your recent Trip Advisor review and thank you for staying with us. Yes we are a nice hotel and usually with much better service standards. I agree, lack of attention dulls an experience and I’m sorry that this was the case during your visit. I have since discussed your comments with our Rooms Division and Food... More

Torquay, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at RACV Royal Pines for my 2nd time this year. I was blown away to see the new Day Spa and from a peak through the window - a new Fitness Centre that is not the usual Resort type gym. Both are amazing and have added to this as a location of choice. The golf course used... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Bowen K Thanks for taking the time to review RACV Royal Pines - and for your kind words about the Spa (which is getting rave reviews) and our recently opened new Fitness Centre - as you say, it is not your usual Resort type gym - it is state of the art, with amazing facilities. We look forward to... More

Burleigh Heads, Australia
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed at RP many times as we tend to have a annual conference there. This time we stayed with our 2 kids in a corner suit. So much better than a twin room, heaps more room to move about. Plenty of room for 2 rollaways if needed and with the split level it feels more like an apartment than... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Michelle1921 Thanks for your review and your update on the resort refurbishments - as you note, there has been a lot of work done recently on the resort with our beautiful new purpose built Spa, the new Conference and Events facilities, a new walkway to the pool, a new gymnasium and work on the first 9 holes (of an... More

Senior Contributor
33 reviews 33 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this room, it had an amazing view of most of the golf course and ponds and all the buildings in the distance along the coast. There was a balcony you can step out on to enjoy all of this in the fresh air. The room was a great size and was clean and modern. The bed was luxurious and... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear annika81 Thanks for your revioew and delighted to read how much you enjoyed your recent stay with us. As you point out, the views are amazing - one of the advantagtes of the set back location is the great uninterrupted views over the Gold Coast strip and back up into the hinterland. Just for future visits - we do... More

Dunsborough, Australia
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just had a 4 day Conference at the Pines Resort. Staff are excellent , rooms are great. Hydrate Bar is a top spot , very quick service. Golf course is OK. Beds are excellent. Only thing i would say was under expectation , way under , was the WIFI , extremely slow. Otherwise i would recommend it..

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Rob B Great to read how much you enjoyed your recent conference at Royal Pines - our new conference facilities (especially the glass walled ballroom) are getting very positive reviews from delegates and organisers. Our free guest Wifi is normally pretty good - thanks for the advice that it was slow during your visit - I have asked our... More

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Additional Information about RACV Royal Pines Resort

Address: Ross St, Benowa, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Benowa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — RACV Royal Pines Resort 5*
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Also Known As:
Racv Royal Pines Hotel Benowa
Racv Royal Pines Ashmore
RACV Royal Pines Resort Gold Coast, Australia - Benowa

134 photos of this hotel

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Room/suite (17)
Pool/beach area (11)
View from room (13)
Hotel & grounds (10)
Dining (4)
Family/play areas (2)
Bathroom (7)
Other (41)

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Hotel & grounds (3)
View from room (1)
Room/suite (1)
Other (25)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The RACV Royal Pines Resort stands at the centre of beautiful established gardens offering 331-stylish guest accommodation rooms and premium spa suites with expansive views of the hinterland, chic tropical pool, Gold Coast skyline or the golf course. RACV's flagship resort is a golfer's dream - offering a renowned 27-hole composite golf course and state of the art driving range, the course is proudly home to the Australian PGA Championship and Gold Coast RACV Ladies Masters. But if you're not into golf, never fear. Relax in the Day Spa, or grab a sun lounge by the outdoor lagoon pool, while the kids burn off energy on the pool's fun slippery slide or children's playground with jumping pillow, or have a hit of tennis on one of our five tennis courts. Time Out Adventures, our on-site adventure company, offers a great range of additional activities. Why not take a Segway Adventure Tour, walk on water in an Ozbobble, laugh yourself silly making a Bopping Heads music video DVD, or have a blast with Laser Clay Shooting. There's something for everyone at RACV Royal Pines Resort. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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