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Auckland Takapuna Oaks

Travelers' Choice award winner
1 Beresford Street, Bayswater 1011, New Zealand
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Auckland Takapuna Oaks
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Auckland Takapuna Oaks
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    478 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (167)
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      (478)
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      (125)
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    Hamilton
    Level Contributor
    29 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Stayed for a weekend getaway on a Grab one Deal in a 1 bedroom harbour view room. Room was clean & comfortable. Check in and check out were both friendly, in fact all staff were helpful. We really enjoyed the restaurant & views which are stunning & there is a lovely couch by the fire which adds to the ambience.... More 

    Was this review helpful? Yes 1
    Auckland, Auckland, New Zealand
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Didn't know this place was even there, purchased a Grab a Deal and was stunningly surprised to find a great place, amazing views of Auckland City, friendly, helpful staff and very clean comfortable apartments with plenty of room. Very close to so many places, that gives you so much to do. Better than staying in the City as you are... More 

    Was this review helpful? Yes 2
    Auckland, New Zealand
    Level Contributor
    9 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    The staff was nice and friendly. The staff was sometimes slow to help me as they forget or they were too busy. The apartment was good and I had a separate bedroom and bathroom so it was good. It has great views of Auckland City and they give guest one free trip on the ferry so I used it and... More 

    Was this review helpful? Yes 2
    VRGroup, General Manager at Auckland Takapuna Oaks, responded to this review

    Dear Kelly, Thank you so much for your glowing review, we truly appreciate it. I have passed on your concerns to the team regarding their service so thank you once again for sharing this with us. We hope to see you back in the near future. Warm Regards Sulekh Oberoi General Manager More 

    Level Contributor
    43 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    4 of us stayed in 2 types of room, the rooms were great, the beds were comfortable, check in was efficient with no problems. We decided to eat at the Restaurant with exceptional views over Auckland. 2 of us chose the Pork Belly BECAUSE it was served with potatoes colcannon. The pork was lovely, we had to search for the... More 

    Was this review helpful? Yes
    VRGroup, General Manager at Auckland Takapuna Oaks, responded to this review

    Dear Sharon J, Thank you for your feedback. I appreciate your kind comments about our staff and for our onsite Restaurant; we appreciate all constructive comments, giving us a better idea on future improvements. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at... More 

    Hamilton, New Zealand
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    Friendly and obliging staff. We love that you can catch a ferry to Auckland City with minimal effort. A complimentary return ticket was a lovely treat. It is only a 10 min car drive to Devonport to have access to other destinations via the ferry. The complimentary buffet breakfast is well presented, and has great variety to choose from. We... More 

    Was this review helpful? Yes 2
    VRGroup, General Manager at Auckland Takapuna Oaks, responded to this review

    Dear Adele P, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look... More 

    Christchurch, New Zealand
    Level Contributor
    27 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    3 of 5 stars Reviewed 5 weeks ago

    Whilst the rooms, the service and cleanliness were all quite satisfactory, this hotel does not warrant a 5 star rating. The rooms, while clean and comfortable, lacked anything that smacked of luxury. The decor was plain with one picture on the wall, probably sourced from The Warehouse. The crockery and cutlery were chunky and far from five star. The dining... More 

    Was this review helpful? Yes 3
    VRGroup, General Manager at Auckland Takapuna Oaks, responded to this review

    Dear Richard T, Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. I am glad you enjoyed your stay and... More 

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 25, 2015

    We had a wonderful stay here, amazing views of the city, great restaurant, very obliging staff. Very clean. The manager upgraded us which was well worth the extra cost. Very convenient to the city with the ferry only 5mins walk away. A real hidden gem on the Shore we will stay again, totally recommend this hotel.

    Was this review helpful? Yes 1
    VRGroup, General Manager at Auckland Takapuna Oaks, responded to this review

    Dear Mlyanda, Thank you so much for your praise of our staff members/ Manager. All our team actively read Trip Advisor and Guest Feedback and it is much appreciated that you have taken the time to write good things about a particular member. Feedback really is a great driver in ensuring we as a property can keep striving to the... More 

    New Plymouth
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed June 21, 2015

    This is the first time we have stayed here and I booked through the Hotels website for 2 nights for my husband and I. When booking you need a credit card which they charge the first night in full and add a 2% credit card surcharge. I didn't realise this at the time I booked so was not impressed. When... More 

    Was this review helpful? Yes 1
    VRGroup, General Manager at Auckland Takapuna Oaks, responded to this review

    Dear Kitkat 66, Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do not hesitate to... More 

    Melbourne, Australia
    Level Contributor
    178 reviews
    56 hotel reviews
    common_n_hotel_reviews_1bd8 165 helpful votes
    4 of 5 stars Reviewed June 14, 2015

    Having booked at short notice (a couple of hours) I arrived to a pleasant welcome. My booking had gone through and there was a room ready and waiting for me, and a room upgrade was also a pleasant surprise. This hotel is located across Auckland Harbour from Queens Wharf, and I was provided with a return ferry voucher for both... More 

    Was this review helpful? Yes
    VRGroup, General Manager at Auckland Takapuna Oaks, responded to this review

    Dear Robol, Thank you so much for your feedback. All our team actively read Trip Advisor and Guest Feedback and it is much appreciated that you have taken the time to write your views about our hotel and its facilities. We take immense pleasure in being able to serve our guests every day and enjoy what we do. Feedback really... More 

    Ipoh, Malaysia
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed June 13, 2015

    Awesome stay in this wonderful great hotel apartment with very friendly staff. They were very helpful as well. The manager also gave me further discount on the room with a great harbour city view. It is highly recommended! Has been stayed in for a week and definitely will stay again when I'm back in Auckland...If there is a score to... More 

    Was this review helpful? Yes 3
    VRGroup, General Manager at Auckland Takapuna Oaks, responded to this review

    Dear Michael cgw, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that the Manager assisted you in making your stay even more enjoyable. Please stay in touch with us and... More 

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