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All 2 Ettalong Beach hotels

Mantra Ettalong Beach

4.0 of 5 Resort   |   53-54 The Esplanade, Ettalong Beach, New South Wales 2257, Australia (Formerly Outrigger Beach Resort)
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Mantra Ettalong Beach
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Ranked #1 of 2 Hotels in Ettalong Beach
A recent review
4 of 5 stars Reviewed August 20, 2012
DizzieSydney Sydney
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482 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mantra Ettalong Beach
See the most recent reviews
Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2012

I arrived a little early for my week long stay at the Mantra - Ettalong and when I asked if there was any chance my room may be ready I was politely told check-in wasn't until 2pm and I could wait in the Memorial Club ajoining the Hotel next door. Right on 2pm they called me to say my room... More 

Was this review helpful? Yes 1
FOM2257, Manager at Mantra Ettalong Beach, responded to this review

Dear Dizzie Sydney, Thank you for your recent review of Mantra Ettalong Beach. Our check in time is 2pm. We do endeavour to have a large majority of rooms ready prior to 2pm however due to the type of room booked and occupancy of the hotel this is not always possible. All rooms are guaranteed though for a 2pm check... More 

Umina Beach, NSW
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 20, 2012 via mobile

Honestly, this place wins an award for mediocrity. The only reason people stay is because they are the only property with more than 3 stars in the area. Nothing to do at night except listen to the drunk Bogans play, and there are limited dining options (on a Monday night). My suggestion, Bells at Killcare or Crowne Plaza Terrigal.

Was this review helpful? Yes
FOM2257, Manager at Mantra Ettalong Beach, responded to this review

Dear TheLoudAustralians, Your comments have been reviewed. Thank you, More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed August 20, 2012

I stayed here on the weekend on the 18th August 2012. I found the Hotel very clean. The person that checked my Partner and my self in was named Emily and she was the most polite person I have spoken with in any hotel I have stayed and considering I use to manage a Travelodge I would hire her any... More 

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FOM2257, Manager at Mantra Ettalong Beach, responded to this review

Dear Will P, Thank you for your recent review of Mantra Ettalong Beach. We always appreciate receiving constructive comments which help us to maintain and improve our standards as well as meet and exceed guest expectations. We are delighted to read that you received outstanding customer service from our team member Emily. Here at Mantra we pride ourselves on our... More 

Perth, Australia
Top Contributor
122 reviews 122 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 8, 2012

with views over the river this has a quiet placement in the central coast of NSW, good size rooms along with a small well equipped kitchen, the bathrooms are getting tired. with shops close by and walking paths along the waters edge its a peaceful place to stay

Was this review helpful? Yes 1
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this review

Dear Lee H, Thank you for your recent comments regarding your stay with us at Mantra Ettalong Beach. We are delighted to read that you had a peaceful stay and enjoyed your time with this. We note your comments regarding the bathrooms and wish to advise that we are currently undertaking a soft refurbishment of apartments including regrouting work and... More 

Sydney, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2012

I have stayed at the Mantra Ettalong on about 6 occassions over the past 18 months..I can only say that the service, the people and the facitlities were all first class, and I have requested a number of things when their including special rooms and they have never let us down..My wife and I wouldnt stay anywhere else as this... More 

Was this review helpful? Yes 1
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this review

Dear Brian S, Thank you for your recent comments regarding your stay with us at Mantra Ettalong Beach. We are thrilled to read that you are a return guest and always enjoy your stay with us. We look forward to welcoming back in the future. Kind Regards, More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2012 via mobile

I was a little worried about staying here after reading some of the reviews but feel the need to leave one as my experience seemed to be very different then some people described. I stayed for 4 nights in a one bedroom hinterland suite for just under $500 which I thought was quite reasonable. The room was very clean and... More 

Was this review helpful? Yes 1
Manager1211, General Manager at Mantra Ettalong Beach, responded to this review

Dear cquirk Thank you for your time in writeing a review after your recent stay at the Mantra Ettalong Beach. We are delighted to read that you enjoyed every aspect of your stay and thank you for your comments regarding the staff which will passed on. We look forward to welcoming you back soon. Kind regards Ken Edwards General Manager... More 

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 18, 2012

We stayed with my friends family at Mantra Ettalong Beach resorts. Right from the time we booked this resort,we were really upset with the level of service they were providing. The customer service agent was so rude, asked her if there is any special deals and straight away no answer without even a choice. Finally we were allocated a 5th... More 

Was this review helpful? Yes 3
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this review

Dear Su h, We appreciate you taking the time to review your recent stay at the Mantra Ettalong Beach. We note your comments regarding the response you received from our reception and the manner in which your concerns were handled during your stay and we wish to offer our sincerest apologies. All self contained apartments at Mantra are sold on... More 

Sydney, Australia
Top Contributor
51 reviews 51 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 16, 2012

My partner took me here for a night away as a surprise in February 2012. He picked a room which gave us a view of the resort pool as well as the bay and islands nearby. It was a fully contained place with kitchenette, spa, king size bed, balcony, etc. Just beautiful!!

Was this review helpful? Yes 5
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this review

Dear Margaret P, We appreciate you taking the time to review your recent stay at the Mantra Ettalong Beach. We glad to hear that you enjoyed your time with us and look forward to welcoming you back in the future. Kind Regards, More 

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 15, 2012

The view from the room (7th floor) was excellent.However from the balcony we could see straight into many other rooms & balconies so not much privacy there. The bed( which was advertised as a king) was actually 2 singles pushed together had I known that I would rather have had a room with a queen bed.Also, the bed was hard... More 

Was this review helpful? Yes 1
Manager1211, General Manager at Mantra Ettalong Beach, responded to this review

Dear Wanderingjulie, Thank you for your review after you recent stay at the Mantra Ettalong Beach. We are disappointed to learn that you felt the property did not live up to your expectations. Unfortunately all king beds in our resort are king splits which means they can be spilt into two singles this is how the property was set up.... More 

Contributor
18 reviews 18 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 14, 2012 via mobile

It's all too hard for staff and the rooms are not very clean...bathroom full of mould! Complained countless times about the party going on next to us! It was supposed to be a quiet relaxing weekend away with no kids.....it would have been quieter at home. Never again!!!!!!

Was this review helpful? Yes 1
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this review

Dear Hubbymeplus4, We thank you for taking the time to review your recent stay at Mantra Ettalong Beach. We apprecaite your feedback as it give us the opportunity to revist our service and standards and make the neccessary changes to improve our customer service. We are disappointed to hear that you did not enjoy your recent stay and felt that... More 

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Additional Information about Mantra Ettalong Beach

Address: 53-54 The Esplanade, Ettalong Beach, New South Wales 2257, Australia (Formerly Outrigger Beach Resort)
Location: Australia > New South Wales > Ettalong Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra Ettalong Beach 4*
Number of rooms: 171
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Also Known As:
Mantra Ettalong Beach Hotel Ettalong Beach
Outrigger Ettalong
Mantra Ettalong Beach Woy

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