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BEST WESTERN Alexander Motor Inn & Apartments

980 Mt Alexander Road, Essendon, Moonee Valley, Victoria 3040, Australia
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1 room 1 adult
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BEST WESTERN Alexander Motor Inn & Apartments
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104 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Good value and close to transport (rail and tram). Plenty of eating places nearby. Room was tidy although bar bridge was tiny. TV could have been a little larger, but not a major issue. Staff friendly. Ate at the restaurant one night - was good value (specials on that night). Ask for a ground room - easier to bring your... More 

Helpful?
Thank Mal C
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

FAMILY ROOM = SHOE BOX... BIG $ 4 POOR VALUE Dirty room. Hair on beds glad i brought my own bedding and pillows. Bathroom had dirt all over the top of tiles. Handles shower and door were grimey, floor was sticky. also was glad i brought cleaning wipes, wiped over all surfaces and the wipes were black. the family room... More 

Helpful?
2 Thank Kylie H
AlexanderMotorInn, Manager at BEST WESTERN Alexander Motor Inn & Apartments, responded to this review

Hi Kylie. It is disappointing to have read your review with a number of issues of concern. Our records indicate a complaint was not lodged with the Front Office. Please confirm date of stay and room number. Unless complaints are immediately lodged with Management, rectification is impossible. Many thanks. More 

Travelers are raving about these Essendon hotels

Beechworth, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located, close to Melbourne airport and close to Melbourne CBD. Its clean, comfortable although the rooms are not palatial they well maintained. Staff are friendly and very courteous and breakfast is well presented and good quality and quantity.

Review collected in partnership with Best Western

Helpful?
Thank John E
Wodonga, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Don't bother, crap room not what we booked, uncomfortable AF bed, minimal amenities, couldn't even tell if restaurant was open. Room was shoe box size despite booking "family room" certainly not worth the price paid. Booked "2 bedroom" and got one bedroom with bunks, not what was booked. Soaps and shampoo were "communal" pump bottles in the bathroom, nil others... More 

Helpful?
Thank Claireyella
AlexanderMotorInn, Manager at BEST WESTERN Alexander Motor Inn & Apartments, responded to this review

Dear Claireyella. I refer to your recent review and am sorry that you were most disappointed with your accommodation. It is most unusual that the room type you thought you had booked was not allocated. Did you come to Reception and query this ? We insist and prefer all guests to come to the Reception and lodge complaints immediately so... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

Very friendly staff. Rooms were neat, basic facilities but good value. Parking not a problem and included in price. Motel has restaurant facilities, which look well presented. Can't comment on the meals I attended a business dinner elsewhere that night. Tram stop very close do if you need to go into the City, you can be there in 25 minutes.... More 

Helpful?
Thank Gary E
Epsom, United Kingdom
Level Contributor
151 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed December 5, 2015

The motel was further out of Melbourne than we realised. It was in Essenden. We took a 30 minute tram ride in and back from the city each day. The stop was near the motel. The staff were excellent though the rooms are now ready for a programme of refurbishment.

Helpful?
1 Thank 186Steve
Hong Kong, China
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 28, 2015 via mobile

It's not Top dollar, motel service and range of hotel rms and apartments. I have stayed here a few times,in apartment with some friends/colleagues. Nice to break out into a little garden area and the Essendon area is superb, only 5 min walk up the road from civilisation. 15 min cab ride from airport or plenty of parking if you... More 

Helpful?
Thank David P
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 14, 2015

I stayed here with my partner and we found long hairs on the towels and pillows, towels weren't folded, we even found eyelashes and curly hairs on the bed as well as in the shower. Unprofessional service and attitude. On top of that, it's right by a main road, lots of cars, trucks, police, ambulances passing through during the night,... More 

Helpful?
2 Thank Phillip N
AlexanderMotorInn, Manager at BEST WESTERN Alexander Motor Inn & Apartments, responded to this review

Dear Sir. Management does not appreciate multiple complaints lodged without justification or supporting evidence as already stated previously. With thanks More 

Canberra, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 14, 2015

Nothing fancy and very basic rooms, although some rooms had bunk beds which i found very odd. Rooms were well equip though with fridge, Jug and taster. Excellent location close to the centre of Essendon and a reasonable drive to the CBD of Melbourne. Although the WiFi was very poor quality and I struggled to connect.

Helpful?
Thank travelwrap
Perth, Australia
Level Contributor
131 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed November 12, 2015

We have stayed here several times, as we have family nearby. It's a simple, unassuming place, but should satisfy most needs. We have always found staff to be pleasant and our room clean. The beds are comfortable. You can have a simple breakfast delivered to the room and there is a bistro attached to the premises. There is reverse cycle... More 

Helpful?
Thank JohnJohnG
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