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Quest Castle Hill

8 Gladstone Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
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1 room 1 guest
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Quest Castle Hill
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59 Reviews from our TripAdvisor Community

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Traveler rating
    14
    24
    16
    4
    1
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7
12
5
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (25)
  • Jun-Aug only
    (17)
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    (9)
  • Dec-Feb only
    (8)
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port macquarie
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Lets start with a couple of positives; free parking, nice hot shower and a very comfortable bed; ok thats all there. Maintenance is woeful here; in my room 208B the window latch/lock was sitting on the window sill amongst dirt and poorly painted surfaces. Tap spout at kitchen sink leaked everytime you used it onto the kitchen bench. Bathroom is... More 

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Brisbane, Australia
1 review
1 of 5 stars Reviewed 1 week ago

We frequently stay Quest when travelling interstate and have always been impressed. Castle Hill NSW however was disgusting. On arrival late Fri evening, our phone line was 'broken' and unusable. The bed was way past its 'use by date' having a ridge down the middle. With no air in bedroom a strenuous effort was required to open window that had... More 

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Tweed Heads, Australia
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had trouble finding our way in due to the unusual entrance which in part of the industrial sheds, but our room was clean. Staff were helpful with a few issues. The hotel didn't seem to offer much other than a good nights sleep. Seems to be popular for the business set.

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Surfers Paradise, Australia
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Quest at Castle hill is a comfortable hotel, and I stayed there for location reasons. it is not really near much except for businesses. You do require a car is you are staying overnight as there is not much in the area to choose from for dinner. During the day however there are a few more options that are... More 

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Sydney, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

The Quest Castle Hill have a winning formula. Everyone I've spoken with only have good things to say about their stay. Phone & email inquiries answered quickly. The rooms have everything you need for a short or long stay. The Staff are always helpful. After the 1st visit and a terrible and pricey cab ride out there from the Airport,... More 

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Canberra - Australia
Level Contributor
107 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed July 4, 2015

The Quest Castle Hill serviced apartments are hidden behind industrial units up a long driveway without street frontage. Once we found Quest we were happy with the secure undercover parking, the friendly reception staff and the facilities which included a kitchen with large fridge, microwave and dishwashers as well as a toaster, cutlery and plates etc. the bathroom was fitted... More 

Was this review helpful? Yes 1
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 1, 2015

We made a quick decision to stay here whilst travelling and arrived late to the hotel. Without hesitation from reception, they accepted us with no issues at all. The staff were friendly and welcoming. Our room was lovely and comfortable, especially after travelling a while with a baby. Our bed was comfortable and the room was clean and had all... More 

Was this review helpful? Yes 1
Shellharbour, Australia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

Once find the entrance and get past the location (it's oddly situated in the middle of a warehouse complex)it's actually good accommodation! Clean, well decorated, plenty of parking,friendly staff and comfortable bed. If I had one criticism of the room it would be that the bathroom was very small and there was no bench space to put a toiletries or... More 

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Australia
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 31, 2015 via mobile

stayed for business for one night, room was clean and considering near a main road was quiet. Slept well so pillows and bed must have been comfy. Bathroom was small but clean. Reception staff were friendly and car parking was free. Not much to do as near industrial area but shops are close drive away.

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Melbourne, Australia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 17, 2015

From the moment we arrived, late after a long day, we were greeted by friendly staff. Paperwork was ready and check-in quick (nothing worse than waiting to get in). Ability to charge back local meals to the room and also have take-away delivered to the unit door was appreciated. It seemed people predicted our requirements and it all flowed easily.... More 

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