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Quest Castle Hill

8 Gladstone Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
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Best prices for: 1 room 1 guest
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53 Reviews from our TripAdvisor Community

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Traveler rating
    13
    22
    14
    4
    0
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7
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (53)
  • Mar-May only
    (25)
  • Jun-Aug only
    (11)
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  • Dec-Feb only
    (8)
All months
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We made a quick decision to stay here whilst travelling and arrived late to the hotel. Without hesitation from reception, they accepted us with no issues at all. The staff were friendly and welcoming. Our room was lovely and comfortable, especially after travelling a while with a baby. Our bed was comfortable and the room was clean and had all... More 

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Shellharbour, Australia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Once find the entrance and get past the location (it's oddly situated in the middle of a warehouse complex)it's actually good accommodation! Clean, well decorated, plenty of parking,friendly staff and comfortable bed. If I had one criticism of the room it would be that the bathroom was very small and there was no bench space to put a toiletries or... More 

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Australia
Top Contributor
89 reviews 89 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

stayed for business for one night, room was clean and considering near a main road was quiet. Slept well so pillows and bed must have been comfy. Bathroom was small but clean. Reception staff were friendly and car parking was free. Not much to do as near industrial area but shops are close drive away.

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Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 17, 2015

From the moment we arrived, late after a long day, we were greeted by friendly staff. Paperwork was ready and check-in quick (nothing worse than waiting to get in). Ability to charge back local meals to the room and also have take-away delivered to the unit door was appreciated. It seemed people predicted our requirements and it all flowed easily.... More 

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2015

My parents and I stayed for 5 nights and found the 1 bedroom apartment to have everything we needed for that short time. I slept on the fold out couch and found that to be quite comfortable. The bathroom was clean and included a washer and dryer. The kitchen had everything we needed as well not that we ever used... More 

Was this review helpful? Yes 2
Malaga, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 19, 2015

I have used the Quest in Auckland NZ staying 3 months and was very happy with the service and standards and as a result booked the Quest in Castle Hill, Sydney expecting a similar experience. I stayed at Quest Castle Hill for 6 months and found it to be very noisy with heavy traffic on one side and due to... More 

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Sydney, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2015

We stayed here for two nights in a 3 bedroom. The apartment was very clean and tidy with all the amenities that you would expect. No visible dirt. Bed was a bit uncomfortable though. The pillows are very soft. Friendly staff and a good hotel for the night though.

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Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 6, 2014

I work next door, so location is perfect. Hotel is very clean and bathroom is nice, modern and clean also. They could really do with a second lift (or at the very least upgrade the existing to make it faster) If the rooms continue to remain spotless then I will always stay at this place when I am there for... More 

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Nowra, Australia
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 4, 2014

This motel is purely a cheaper way to spend the night and move on. There are no features to speak of. It's in a weird location, set off the street in an industrial park. You can buy a pack for breakfast as there is no restaurant. It's a bed and a shower. Overall it serves the purpose at a minimum... More 

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Wodonga, Australia
Top Contributor
55 reviews 55 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 9, 2014

The Rooms were ok, basic, the price was ok for outer Sydney, but they took a $250 hold fee on top of the booking fee and took 5 days to release it, less cash available to us. 4 and 5 star hotels now take $1 to $10 hold fee, and their rooms have more of value AND a mini bar.

Was this review helpful? Yes 1
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