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Nothofagus Hotel & Spa

3.0 of 5 Km 55 Camino Internacional Panguipulli, Neltume, Chile
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Certificate of Excellence 2014
Nothofagus Hotel & Spa
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Nothofagus Hotel & Spa
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156 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leamington Spa, United Kingdom
Top Contributor
79 reviews 79 reviews
42 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This very expensive hotel / place should be wonderful ... Set in the forest biosphere, interesting design, natural building materials, spa, pool, restaurants ... Etc However, all is not as it appears. Restaurant service is either self-service for an average looking buffet or extremely slow for menu a la carte dining (we waited more than 25 mins) for a waiter... More 

Was this review helpful? Yes 1
Southend-on-Sea, United Kingdom
Top Contributor
82 reviews 82 reviews
29 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 5 weeks ago

On the plus side, we loved the hotel and our room, which was in the main hotel, was clean and comfortable. Okay, we could see the rooftops of other parts of the hotel, but the view was mostly lush trees and vegetation. We enjoyed the trails which they offered and the small pool and jacuzzi. We ate in the hotel... More 

Was this review helpful? Yes 1
Huilo Huilo R, Manager at Nothofagus Hotel & Spa, responded to this review

Dear Madam, We kindly thank you for your comments. We really appreciate them, giving us the oportunity to improve our service. We are very sorry for the inconvinience that you have described, We apologize for them. We hope, to have the chance to have you in the Huilo Huilo Biological Reserve again and give you an amazing new experience. Best... More 

Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 11, 2014

This was a bit of a disappointment as it had been sold to us as an Eco type hotel. The maintenance of the place has not been maintained and many areas and walks were not open or not working (I do have to add that we were there in off season but this didn't make a difference to the price).... More 

Was this review helpful? Yes 1
Lewes, United Kingdom
Top Contributor
156 reviews 156 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 7, 2014

The only description we had of the hotel was that it was '.....quirky with tree-house pretensions shaped like an ice cream cone......'. Well, nothing can prepare you for your first glimpse especially when you get inside and see the spiral walkway that give out to the rooms at the side and the tree in the centre of the atrium climbing... More 

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Noordwijk aan Zee, Zuid-Holland, Netherlands
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 4, 2014

Great place to stay. It consists of 2 hotels: Nothofagus and Magic Mountain. We stayed in Magic Mountain which is really magic. Very nice staff, good breakfast and nice trails to hike. Also for children nice boardwalks and trails. Don't forget to go to the swimming pool of the hotel. After all day hiking this is very relaxing, there are... More 

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Santiago, Chile
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 9, 2014

Stayed with family for 2 nights in a standard room with great view. One extra bed fits into the room . The whole hotel area is nice with plenty of activities around to chose from. The hotel is rather expensive but very comfortable and nicely decorated. The hotel is a crazy construction completely in wood and only the architechture of... More 

Was this review helpful? Yes 1
Perth, Australia
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 23, 2013

As someone interested in nature and architecture I could not believe what I was seeing when I arrived and the words, What the .....! left my mouth. Fortunately it was just my partner and I in the car. It was his surprise and I was definitely surprised a giant tree house in the forest, all of a sudden I was... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 13, 2013

We stayed at the hotel between the 21 and June 24. Upon arrival we tryed to eat something in the restaurant but they were preparing the place for dinner, so they asked us to change to a cold and uncomfortable part of the room. The SPA area was unheated, very cold to use a swimming suit. The SPA pool was... More 

Was this review helpful? Yes 4
Santiago, Chile
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 24, 2013

We stayed at this hotel for 3 nights, from July 13 -16, mid-winter season in Chile. Booked a room on the fourth floor and expected to have a stunning view of the trees and forest. We could see the trees but we also had a view of the roofs of the surrounding buildings, such as the other hotels, indoor pool,... More 

Was this review helpful? Yes 2
London, United Kingdom
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 10, 2013

We expected this hotel to be good but it surpassed all expectations. Stunning building, lovely staff and the setting is just awesome. Watching the sunset from our balcony whilst drinking a glass of gorgeous wine and nibbling on the complementary chocolates was something that will live long in our memories. Our guide for the walk through the forest was also... More 

Was this review helpful? Yes 2
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Additional Information about Nothofagus Hotel & Spa

Address: Km 55 Camino Internacional Panguipulli, Neltume, Chile
Location: Chile > Los Rios Region > Neltume
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Nothofagus Hotel & Spa 3*
Number of rooms: 55
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Also Known As:
Nothofagus Hotel & Spa Chile/Neltume

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Dining (4)
Family/play areas (1)
Room/suite (15)
Hotel & grounds (53)
Pool/beach area (6)
View from room (7)
Bathroom (3)
Business center/function rooms (1)
Other (17)

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