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All 2 Haast hotels

Heartland World Heritage Hotel

3.0 of 5 Hotel   |   State Highway 6, Haast 7844, New Zealand
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Ranked #2 of 2 hotels in Haast
A recent review
3 of 5 stars reviewed 4 weeks ago
LordP428 Johannesburg, South Africa
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132 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • English first
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English first
Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed one night at this hotel. Signage to reception was very poor, ended up looking for reception at the back of the building. check in was quick and efficient. Rooms were comfortable, but very dated. The meal was reasonable.

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New Zealand
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 21, 2014

we had a twin studio and it was very spacious. The beds were great. very quiet place. the restaurant/bar has a lovely big fireplace and awesome meals. Its a great place to meet people and have a drink.we were stuck here for two nights as the road was closed. Not the best place to be stuck but we had fun... More

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Franz Josef, New Zealand
11 reviews 11 reviews
4 of 5 stars Reviewed May 13, 2014

Stayed here for two nights. The room was clean and had recently been renovated which was nice. Bed was comfy. Heater didn't work though, But it was warm most the time anyway. Had dinner both nights too which was cheap, huge and pretty good.

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Dunedin, New Zealand
4 reviews 4 reviews
4 of 5 stars Reviewed May 11, 2014

My partner and I enjoyed our stay, bed was very comfortable, room was spacious and nice decor. shower in the bathroom was very small but for the price this was the best accommodation we had on the West Coast. Meal was good and staff very friendly.

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Wellington, New Zealand
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 27, 2014

My wife and I wanted to take our time down the West coast so decided to stop at Haast before heading over to Queenstown. Consequently this was just an overnight er and we were very happy. Our room had just been refurbished and was excellent. Roomy, king size comfortable bed and warm. Meal was good. First hour of internet was... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 27, 2014

Booked one nights stay early April as i needed accommodation due to the Haast pass to Wanaka being shut after a certain time. Waited an what seemed to be an eternity to check in as no one was at reception. Finally found the room - very poor signage. Room in much need of refurbishment. Spa bath not clean- Jets clearly... More

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Invercargill, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 27, 2014

We recently stopped in Haast for an overnight stay and found the staff to be lovely and helpful both at reception and in the restaurant/bar area. Whitebait was on the menu which was absolutely delightful. The accommodation was comfortable and clean and our room, although a little small for 3 adults, overlooked the countryside. All in all a nice stay.

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Christchurch, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 21, 2014 via mobile

We will start with the positive, the staff are friendly. End of positives. This cost us $225 per night, a two bedroom, seriously how very disappointing for NZ. We complained to reception about the bad smell in the room, how we could not turn off storage heaters and several other things. The internet is a complete rip off. This hotel... More

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Simon J, General Manager at Heartland World Heritage Hotel, responded to this review

Dear Ginger, Firstly, thank you for meeting with me that morning. Your comments were valid and you gave me the opportunity to respond. We hope to complete the upgrade of our rooms in the near future, We do hope you revisit. Looking forward to be of service Thank you Simon Jackson More

Polis, Cyprus
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2014

Very comfortable bedding after a long day travelling! Had to pay for wifi in room after one hour free. Haast is the edge of true wilderness a perfect place for people to enjoy being out in the bush and nature! The restaurant at the hotel was good!

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Simon J, General Manager at Heartland World Heritage Hotel, responded to this review

Dear Christopher, Thank you for the good feedback. We hope we can be of service again in the furture. Kind regards Simon More

Aoraki Mount Cook National Park (Te Wahipounamu), New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

We stayed here on our way back home from Mt Cook. Originally we had not planed a stay over in Haast but due to the current situation around the Diana Falls and a bad weather forecast we left Mt Cook a day early and decided to book this hotel. What a wise decision! I personally cannot fail this place as... More

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Simon J, General Manager at Heartland World Heritage Hotel, responded to this review

Dear Alexander, Thank you for taking the time to comment on your stay, we value your comments and I have passed them onto the team. We are glad the the family enjoyed the overnight stay. We hope to be of service again Kind regards Simon Jackson More

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Additional Information about Heartland World Heritage Hotel

Address: State Highway 6, Haast 7844, New Zealand
Location: New Zealand > South Island > West Coast Region > Haast
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Heartland World Heritage Hotel 3*
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Also Known As:
Hotel Haast World Heritage

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