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All 2 Haast hotels

Heartland World Heritage Hotel

3.0 of 5 Hotel   |   State Highway 6, Haast 7844, New Zealand
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Heartland World Heritage Hotel
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Ranked #2 of 2 hotels in Haast
A recent review
5 of 5 stars reviewed 2 weeks ago
SnowDreamers Nambour
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  • Reviews (135)
  • Photos (28)
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135 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Wahgunyah, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel looks a bit dated and the old heater in our room wasn't working (and it was freezing in August). There was no electric blanket either as stated on our booking. When we approached reception about this it was suggested we use the extra blankets provided and the hot water bottle (which the girl argued was in the wardrobe... More

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Top Contributor
54 reviews 54 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Review of Restaurant only. I have previously submitted a negative review of this venue as a morning tea stop. I got a very gracious feedback from the manager with a promise of retraining in coffee making and thoughts on better ways to cater for casual passers by. Having just visited again, we found that they have definitely done so. The... More

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Jakarta, Jakarta Raya, Indonesia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was an upsetting journey from Franz Josef to Queenstown. We were held back at Haast for 2 days due to the several big rock fall blocking the only way to Queenstown. During that upsetting moment, the staffs are quite patient and comforting. I was impressed by Ms Jennifer who is very patient on handling my complaints about the rooms... More

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Johannesburg, South Africa
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 26, 2014

We stayed one night at this hotel. Signage to reception was very poor, ended up looking for reception at the back of the building. check in was quick and efficient. Rooms were comfortable, but very dated. The meal was reasonable.

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New Zealand
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 21, 2014

we had a twin studio and it was very spacious. The beds were great. very quiet place. the restaurant/bar has a lovely big fireplace and awesome meals. Its a great place to meet people and have a drink.we were stuck here for two nights as the road was closed. Not the best place to be stuck but we had fun... More

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Franz Josef, New Zealand
11 reviews 11 reviews
4 of 5 stars Reviewed May 13, 2014

Stayed here for two nights. The room was clean and had recently been renovated which was nice. Bed was comfy. Heater didn't work though, But it was warm most the time anyway. Had dinner both nights too which was cheap, huge and pretty good.

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Dunedin, New Zealand
4 reviews 4 reviews
4 of 5 stars Reviewed May 11, 2014

My partner and I enjoyed our stay, bed was very comfortable, room was spacious and nice decor. shower in the bathroom was very small but for the price this was the best accommodation we had on the West Coast. Meal was good and staff very friendly.

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Wellington, New Zealand
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 27, 2014

My wife and I wanted to take our time down the West coast so decided to stop at Haast before heading over to Queenstown. Consequently this was just an overnight er and we were very happy. Our room had just been refurbished and was excellent. Roomy, king size comfortable bed and warm. Meal was good. First hour of internet was... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 27, 2014

Booked one nights stay early April as i needed accommodation due to the Haast pass to Wanaka being shut after a certain time. Waited an what seemed to be an eternity to check in as no one was at reception. Finally found the room - very poor signage. Room in much need of refurbishment. Spa bath not clean- Jets clearly... More

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Invercargill, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 27, 2014

We recently stopped in Haast for an overnight stay and found the staff to be lovely and helpful both at reception and in the restaurant/bar area. Whitebait was on the menu which was absolutely delightful. The accommodation was comfortable and clean and our room, although a little small for 3 adults, overlooked the countryside. All in all a nice stay.

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Additional Information about Heartland World Heritage Hotel

Address: State Highway 6, Haast 7844, New Zealand
Location: New Zealand > South Island > West Coast Region > Haast
Price Range (Based on Average Rates): $
Hotel Class:3 star — Heartland World Heritage Hotel 3*
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Also Known As:
Hotel Haast World Heritage

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Hotel & grounds (9)
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Dining (1)
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Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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